Contact OCLC Support in your region (original) (raw)
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OCLC support regions
| Region | Location | Contact information |
|---|---|---|
| Asia Pacific | OCLC Asia Pacific 6565 Kilgour Place Dublin, Ohio 43017 US | Submit or view support requests E: support-apac@oclc.org |
| Australia and New Zealand Support availability Support is available between the hours of 09:00 and 17:00 in your local time zone for members supported by the OCLC ANZ office. | OCLC Support—Australia and New Zealand Suite 2, Level 12 385 Bourke Street Melbourne 3000 VIC Australia | Submit or view support requests E: support-anz@oclc.org T: 1300 260 795 (local call within Australia) O: +61 (03) 9929 0800 |
| Austria, Germany, and Switzerland Support availability Support is available between the hours of 08:30 and 17:00 (Central Europe Time). Extended support hours are available for BIBLIOTHECA between 08:00 and 18:00 (Central Europe Time). | Germany, Austria | Submit or view support requests E: support-de@oclc.org O: +49 (0)6324-838-9110 |
| Switzerland | Submit or view support requests E: support-ch@oclc.org O: +41 (0) 842 625 242 (BIBLIOTHECA) O: +41 (0)61 378 80 75 (All other OCLC products) | |
| Benelux Support availability Support is available between the hours of 08:30 and 17:00 (Central Europe Time). | Eelde | Submit or view support requests E: support-nl@oclc.org O: +31 (0) 50 80 80 500 (Wise) |
| Leiden | Submit or view support requests E: support-nl@oclc.org O: +31-(0)71-524 66 00 | |
| Canada | OCLC Canada 9955 rue Châteauneuf, bureau 135 Brossard J4Z 3V5 Québec CA | Submit or view support requests E: supportcanada@oclc.org T: 1-888-658-6583 (toll free in Canada) O: +1-450-656-8955 |
| OCLC Relais 215-1690 Woodward Drive Ottawa, ON K2C 3R8 CA Support availability Support is available between the hours of 08:30 and 17:00 (GMT-4 - Eastern Daylight Time). | Submit or view support requests E: ottawa@oclc.zendesk.com T: 1-226-242-0356 O: +1-613-226-5571 | |
| China | OCLC Asia Pacific, Bejing Rm.705A, Block AB, Dongsheng Plaza No. 8, Zhongguancun East Rd Haidian District Beijing CN | E: china@oclc.org O: +86-10-82607931, 82607932, 82607538 |
| France Support availability Support is available between the hours of 08:30 and 17:00 (Central Europe Time). | OCLC Support—France Postbus 876 2300 AW Leiden NL | Submit or view support requests E: support-nl@oclc.org O: +31-(0)71-524 66 00 |
| Italy | OCLC Support—Italy Viale dei Mille, 164 50131 Firenze Italy | Submit or view support requests E: support-it@oclc.org O: +39-055-5001357 |
| Latin America and the Caribbean | Submit or view support requests E: soporte@oclc.org For assistance in Spanish, call for free from Google Chat or Skype at + 1-800-848-5800 and select option 2. Or, dial direct with international call cost at + 1-614-793-8682. | |
| Spain Support availability Support is available between the hours of 09:00 and 17:30 (Central European Time). | OCLC Support—Spain Gran Via de les Corts Catalanes 575, 1r 1a 08011, Barcelona ES | Submit or view support requests E: support-es@oclc.org O: +34 (0) 627 469 988 |
| Taiwan | OCLC Asia Pacific, Taipei 2F-2., No. 56, Sec. 2, Dunhua S. Rd., Da’an Dist., Taipei City 10683, TW (R.O.C.) | E: support-taipei@oclc.org O: +886-2-7744-7215 |
| UK and Ireland Support availability Support is available between the hours of 09:00 and 17:30 (UK Time) with the exception of English Bank Holidays. | OCLC Support—UK and Ireland City Gate 8 St. Mary's Gate Sheffield S1 4LW UK | Submit or view support requests E: support-uk@oclc.org T: 0845 267 7502 (local rate) O: +44 (0)114 267 7502 |
| United States Support availability Support is available between the hours of 8:00 and 19:00 (Eastern Standard Time). | OCLC Support—United States 6565 Kilgour Place Dublin, Ohio 43017 US | Submit or view support requests E: support@oclc.org T: 1-800-848-5800 (toll free in USA and Canada) O: +1-614-793-8682 |
| Don't see your country or region listed? | Submit or view support requests E: support@oclc.org |
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