Adriana Elena - Academia.edu (original) (raw)

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Papers by Adriana Elena

Research paper thumbnail of Plan de continuidad de negocio apoyado en el proceso de gestión de la continuidad de los servicios de IT de ITIL, para una empresa de gobierno que regula el ámbito laboral

Constantly, businesses and organizations face many threats that can negatively affect them, so it... more Constantly, businesses and organizations face many threats that can negatively affect them, so it is essential to take responsibility for building and improving their resilience. In companies of government that provide services to other government institutions and citizens, must also take into account the dependence of their IT systems is critical, and in case of failures or disruptions affected its institutional image with drastic consequences for the government in general. This work contributed with concrete actions to improve the IT Continuity Management Process and the development of Business Continuity Plan and its associated plans for the government company under study. The starting point was to know the current status of the IT Continuity Management Process to perform gap analysis comparing it with the ITIL process. With the use of a survey in which the management of structured continuity six pillars are evaluated: Continuity Management as a practice, Principles of Continuity...

Research paper thumbnail of The Impact of Motivation Through Leadership on Group Performance

We live times of change, due to technological development, when information and knowledge are mai... more We live times of change, due to technological development, when information and knowledge are main elements of power. Organizations must not underestimate the importance of employees, owners of information and knowledge. How to motivate and keep them is a real challenge in the actual business world. The main objective of this study is to present a new approach in motivating employees and increasing their performance. Our approach is based on the assumption that the leader is the key factor, the generator and sustainer of a healthy working environment. Our research is focused on identifying how two leadership styles: transformational and servant leadership are used by existing leaders to achieve desired team performance. Based on a vast literature research, the conceptual model was built, considering the impact of the two leadership styles on motivational factors, their influence on job satisfaction and ultimately on team performance. One contribution of this research is introducing ...

Research paper thumbnail of Plan de continuidad de negocio apoyado en el proceso de gestión de la continuidad de los servicios de IT de ITIL, para una empresa de gobierno que regula el ámbito laboral

Constantly, businesses and organizations face many threats that can negatively affect them, so it... more Constantly, businesses and organizations face many threats that can negatively affect them, so it is essential to take responsibility for building and improving their resilience. In companies of government that provide services to other government institutions and citizens, must also take into account the dependence of their IT systems is critical, and in case of failures or disruptions affected its institutional image with drastic consequences for the government in general. This work contributed with concrete actions to improve the IT Continuity Management Process and the development of Business Continuity Plan and its associated plans for the government company under study. The starting point was to know the current status of the IT Continuity Management Process to perform gap analysis comparing it with the ITIL process. With the use of a survey in which the management of structured continuity six pillars are evaluated: Continuity Management as a practice, Principles of Continuity...

Research paper thumbnail of The Impact of Motivation Through Leadership on Group Performance

We live times of change, due to technological development, when information and knowledge are mai... more We live times of change, due to technological development, when information and knowledge are main elements of power. Organizations must not underestimate the importance of employees, owners of information and knowledge. How to motivate and keep them is a real challenge in the actual business world. The main objective of this study is to present a new approach in motivating employees and increasing their performance. Our approach is based on the assumption that the leader is the key factor, the generator and sustainer of a healthy working environment. Our research is focused on identifying how two leadership styles: transformational and servant leadership are used by existing leaders to achieve desired team performance. Based on a vast literature research, the conceptual model was built, considering the impact of the two leadership styles on motivational factors, their influence on job satisfaction and ultimately on team performance. One contribution of this research is introducing ...

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