Alisha Rogerson - Academia.edu (original) (raw)

Papers by Alisha Rogerson

Research paper thumbnail of Unit 24 - Store and Retrieve Information

Apprenticeship Business Administration - Unit 24 – Store and Retrieve Information: Understand inf... more Apprenticeship Business Administration - Unit 24 – Store and Retrieve Information:
Understand information storage and retrieval :
Describe systems and procedures for storing and retrieving information
Outline legal and organisational requirements for information security and retention
Explain how to create filing systems to facilitate information identification and retrieval
Explain how to use different search techniques to locate and retrieve information
Describe what to do when problems arise when storing or retrieving information

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Research paper thumbnail of Unit 10 - Create Bespoke Business Documents

Apprenticeship Business Administration - Unit 10 - Create Bespoke Business Documents: Understand ... more Apprenticeship Business Administration - Unit 10 - Create Bespoke Business Documents:
Understand how to create bespoke business documents :
Explain the use of bespoke business documents
Describe the factors to be taken into account in selecting the appropriate method of presenting a business document
Describe the use of technology to create bespoke business documents
Explain the purpose and requirements of corporate identity in bespoke business documents
Analyse different design techniques used to create attractive bespoke business documents
Explain the factors to be taken into account in evaluating the impact of bespoke business documents

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Research paper thumbnail of Unit 5 – Principles of Business

Apprenticeship Business Administration - Unit 5 – Principles of Business: Explain the characteri... more Apprenticeship Business Administration - Unit 5 – Principles of Business:
Explain the characteristics of different business markets
Explain the nature of interactions between businesses within a market
Explain how an organisation's goals may be shaped by the market in which it operates
Describe the legal obligations of a business
Define business innovation
Explain the uses of models of business innovation
Identify sources of support and guidance for business innovation
Explain the process of product or service development
Explain the benefits, risks and implications associated with innovation
Explain the importance of financial viability for an organisation
Explain the consequences of poor financial management
Explain different financial terminology
Explain the uses of a budget
Explain how to manage a budget
Explain the principles of marketing
Explain a sales process
Explain the features and uses of market research
Explain the value of a brand to an organisation
Explain the relationship between sales and marketing

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Research paper thumbnail of Unit 1 – Communicate in a business environment

Apprenticeship Business Administration - Unit 1 – Communicate in a business environment: Analyse... more Apprenticeship Business Administration - Unit 1 – Communicate in a business environment:
Analyse the communication needs of internal and external stakeholders
Analyse the different communication models that support administration
Evaluate the effectiveness of different communication systems
Explain the factors that affect the choice of communication media
Explain the importance of using correct grammar, sentence structure, punctuation, spelling and conventions in business communications
Explain the factors to be taken into account in planning and structuring different communication media
Explain ways of overcoming barriers to communication
Explain the use of communications theories and body language
Explain proof-reading techniques for business communications

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Research paper thumbnail of Unit 53 - Develop and maintain professional networks - LinkedIn, Meetup.com, & WeWork

Apprenticeship Business Administration - Unit 53 -Develop and maintain professional networks: Ide... more Apprenticeship Business Administration - Unit 53 -Develop and maintain professional networks:
Identify potential networks for professional development from an analysis of their benefits compared with individual needs and aspirations
Shortlist networks for development against defined criteria
Assess the benefits and limitations of joining and maintaining selected network(s)
Identify the potential for mutual benefit with network members
Promote their own skills, knowledge and competence to network members
Provide information, services or support to network members where the potential for mutual benefit has been identified
Establish the boundaries of confidentiality
Agree guidelines for the exchange of information and resources
Take action to ensure that participation in networks reflects current and defined future aspirations and needs
Make introductions to people with common or complementary interest to and within networks

Apprenticeship Business Administration - Understand the principles of effective networking:
Describe the interpersonal skills needed for effective networking
Explain the basis on which to choose networks to be developed
Evaluate the role of shared agendas and conflict management in relationship-building
Evaluate the role of the internet in business networking
Assess the importance of following up leads and actions
Analyse ethical issues relating to networking activities

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Research paper thumbnail of Unit 75 – Understand the customer service environment

Apprenticeship Business Administration - Unit 75 – Understand the customer service environment: E... more Apprenticeship Business Administration - Unit 75 – Understand the customer service environment:
Explain the value of customer service as a competitive tool
Explain the process of mapping the customer journey and its importance in delivering effective customer service
Describe techniques used to identify service failures
Explain the concept and importance of the service profit chain
Describe methods of measuring organisational effectiveness in the delivery of customer service
Explain the importance of a brand to customers and to an organisation
Explain how branding can influence customers' perception of an organisation and its products and/or services
Explain the potential impact of good and poor customer service on a brand
Explain the features of different customer service models and customer service standards
Explain the relationship between customer service and operational areas of an organisation
Explain the relationship between customer service and continuous improvement processes
Explain the costs and benefits of customer service to an organisation
Explain the impact of organisational values on how customers create their expectations
Explain how organisational values impact on meeting customer expectations
Explain the implications of consumer-related legislation on customer service delivery
Explain the implications of confidentiality and data protection legislation for the collection, storage and use of customer information

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Research paper thumbnail of Unit 63 – Using Email

Apprenticeship Business Administration - Unit 63 - Using Email: Explain methods to improve messag... more Apprenticeship Business Administration - Unit 63 - Using Email:
Explain methods to improve message transmission
Explain why and how to stay safe and respect others when using email
Explain why, how and when to archive messages
Explain how to minimise e-mail problems

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Research paper thumbnail of Unit 9 – Deliver a presentation

Apprenticeship Business Administration - Unit 9 - Deliver a presentation Analyse the advantages ... more Apprenticeship Business Administration - Unit 9 - Deliver a presentation
Analyse the advantages and limitations of different methods of, and media for, making presentations
Explain how the type and size of the audience affects the delivery of a presentation
Explain the factors to be taken into account in developing contingency plans when delivering presentations
Explain voice projection and timing techniques when delivering presentations
Explain the factors to be taken into account in responding to questions from an audience
Explain different methods for evaluating the effectiveness of a presentation

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Research paper thumbnail of "Which do you think it was?" Lewis Carroll’s Through the Looking-Glass and What Alice Found There - Analysing the Ending

An exploration of the Red King, Alice, Lewis Carroll, Alice Liddell, and the Looking-Glass World ... more An exploration of the Red King, Alice, Lewis Carroll, Alice Liddell, and the Looking-Glass World to finally answer who it was that dreamed their adventure.

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Research paper thumbnail of Importance of High-Production Value: Skyfall (2012), Let the Right One In (2008), The Selfish Giant (2013)

How important are high production values to your three main texts? (Media A2 Paper) Film Industr... more How important are high production values to your three main texts?
(Media A2 Paper)
Film Industry Texts: Skyfall (2012), Let the Right One In (2008), The Selfish Giant (2013)

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Research paper thumbnail of Genre Conventions & Typicality: Coronation Street, The Undateables, & Breaking Bad

How typical are your three main texts of their genre? (Media A2 Level Paper) TV Industry Texts: I... more How typical are your three main texts of their genre? (Media A2 Level Paper)
TV Industry Texts: ITV’s ‘Coronation Street’, Channel 4’s ‘The Undateables’, and ABC’s ‘Breaking Bad’

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Research paper thumbnail of Shakespeare's Macbeth - Flash Study Guide - Context, Themes, & Key Quotes

Macbeth - Flash Study Guide - Context -- James I, Witchcraft, Religion, Patriarchy, Treason; Them... more Macbeth - Flash Study Guide - Context -- James I, Witchcraft, Religion, Patriarchy, Treason; Themes -- Good vs Evil, Order vs Disorder, pathetic fallacy; Key Quotes

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Research paper thumbnail of Feminists frequently explore the idea that women in literature are presented as 'cute but essentially helpless.' To what extent does William Shakespeare's Richard III subvert this description?

English Literature A-Level piece on feminism and female characters in Shakespeare's Richard III.

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Research paper thumbnail of Channel 4's "The Undateables" - Media Case Study - Main focuses: Genre, Narrative, Representations, & Industry

A2 Level Research & Study Guide on A2 Media Studies - Case Study for Channel 4's "The Undateables"

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Research paper thumbnail of BT's "Flatmates" Campaign - Media Case Study - Main focuses: Genre, Narrative, Representations, & Industry

A2 Level Research & Study Guide on A2 Media Studies - Case Study for BT's "Flatmates" Campaign

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Research paper thumbnail of Sainsbury's "Mog's Christmas Calamity" Christmas Advert (2015) - Media Case Study - Main focuses: Genre, Narrative, Representations, & Industry

A2 Level Research & Study Guide on A2 Media Studies - Case Study for Sainsbury's "Mog's Christmas... more A2 Level Research & Study Guide on A2 Media Studies - Case Study for Sainsbury's "Mog's Christmas Calamity" (2015)

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Research paper thumbnail of Female representation & stereotypes - Sci-fi/Fantasy films - Age of Ultron (2015) and The Hunger Games: Catching Fire (2013)

Media Studies Research Investigation A2: Female representations in fantasy/sci-fi film, focusing ... more Media Studies Research Investigation A2: Female representations in fantasy/sci-fi film, focusing on the representations in Hunger Games: Catching Fire (2013) and The Avengers: Age of Ultron (2015)

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Research paper thumbnail of Key turning points in the development of Modern Russia, 1855-1964 - Main focuses: 1905 Revolution, First World War, Stalin, & Alexander II Reforms

History Coursework A2 Part B: The impacts of the First World War, 1905 Revolution, Stalinism, and... more History Coursework A2 Part B: The impacts of the First World War, 1905 Revolution, Stalinism, and the final Russian tsars (Alexander II, Alexander III & Nicholas II) on the modernisation of Russia.

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Research paper thumbnail of The impacts of the Russo-Japanese war (1904-5) on Russia’s economy, society, & politics

The Russo-Japanese war's social, economic, and politcal impacts upon Russia. History Coursework ... more The Russo-Japanese war's social, economic, and politcal impacts upon Russia.
History Coursework A2 Part A

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Research paper thumbnail of "Innocence is a social construct, created by adults, and forced upon children." To what extent can this be applied to Lewis Carroll’s Through the Looking-Glass and What Alice Found There (1871) and William Golding’s The Lord of the Flies (1954)?

English Literature A-Level piece on the true nature of innocence and adult influence in Lewis Car... more English Literature A-Level piece on the true nature of innocence and adult influence in Lewis Carroll's Through the Looking-Glass and What Alice Found There and William Goulding's The Lord of the Flies.

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Research paper thumbnail of Unit 24 - Store and Retrieve Information

Apprenticeship Business Administration - Unit 24 – Store and Retrieve Information: Understand inf... more Apprenticeship Business Administration - Unit 24 – Store and Retrieve Information:
Understand information storage and retrieval :
Describe systems and procedures for storing and retrieving information
Outline legal and organisational requirements for information security and retention
Explain how to create filing systems to facilitate information identification and retrieval
Explain how to use different search techniques to locate and retrieve information
Describe what to do when problems arise when storing or retrieving information

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Unit 10 - Create Bespoke Business Documents

Apprenticeship Business Administration - Unit 10 - Create Bespoke Business Documents: Understand ... more Apprenticeship Business Administration - Unit 10 - Create Bespoke Business Documents:
Understand how to create bespoke business documents :
Explain the use of bespoke business documents
Describe the factors to be taken into account in selecting the appropriate method of presenting a business document
Describe the use of technology to create bespoke business documents
Explain the purpose and requirements of corporate identity in bespoke business documents
Analyse different design techniques used to create attractive bespoke business documents
Explain the factors to be taken into account in evaluating the impact of bespoke business documents

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Unit 5 – Principles of Business

Apprenticeship Business Administration - Unit 5 – Principles of Business: Explain the characteri... more Apprenticeship Business Administration - Unit 5 – Principles of Business:
Explain the characteristics of different business markets
Explain the nature of interactions between businesses within a market
Explain how an organisation's goals may be shaped by the market in which it operates
Describe the legal obligations of a business
Define business innovation
Explain the uses of models of business innovation
Identify sources of support and guidance for business innovation
Explain the process of product or service development
Explain the benefits, risks and implications associated with innovation
Explain the importance of financial viability for an organisation
Explain the consequences of poor financial management
Explain different financial terminology
Explain the uses of a budget
Explain how to manage a budget
Explain the principles of marketing
Explain a sales process
Explain the features and uses of market research
Explain the value of a brand to an organisation
Explain the relationship between sales and marketing

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Research paper thumbnail of Unit 1 – Communicate in a business environment

Apprenticeship Business Administration - Unit 1 – Communicate in a business environment: Analyse... more Apprenticeship Business Administration - Unit 1 – Communicate in a business environment:
Analyse the communication needs of internal and external stakeholders
Analyse the different communication models that support administration
Evaluate the effectiveness of different communication systems
Explain the factors that affect the choice of communication media
Explain the importance of using correct grammar, sentence structure, punctuation, spelling and conventions in business communications
Explain the factors to be taken into account in planning and structuring different communication media
Explain ways of overcoming barriers to communication
Explain the use of communications theories and body language
Explain proof-reading techniques for business communications

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Unit 53 - Develop and maintain professional networks - LinkedIn, Meetup.com, & WeWork

Apprenticeship Business Administration - Unit 53 -Develop and maintain professional networks: Ide... more Apprenticeship Business Administration - Unit 53 -Develop and maintain professional networks:
Identify potential networks for professional development from an analysis of their benefits compared with individual needs and aspirations
Shortlist networks for development against defined criteria
Assess the benefits and limitations of joining and maintaining selected network(s)
Identify the potential for mutual benefit with network members
Promote their own skills, knowledge and competence to network members
Provide information, services or support to network members where the potential for mutual benefit has been identified
Establish the boundaries of confidentiality
Agree guidelines for the exchange of information and resources
Take action to ensure that participation in networks reflects current and defined future aspirations and needs
Make introductions to people with common or complementary interest to and within networks

Apprenticeship Business Administration - Understand the principles of effective networking:
Describe the interpersonal skills needed for effective networking
Explain the basis on which to choose networks to be developed
Evaluate the role of shared agendas and conflict management in relationship-building
Evaluate the role of the internet in business networking
Assess the importance of following up leads and actions
Analyse ethical issues relating to networking activities

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Unit 75 – Understand the customer service environment

Apprenticeship Business Administration - Unit 75 – Understand the customer service environment: E... more Apprenticeship Business Administration - Unit 75 – Understand the customer service environment:
Explain the value of customer service as a competitive tool
Explain the process of mapping the customer journey and its importance in delivering effective customer service
Describe techniques used to identify service failures
Explain the concept and importance of the service profit chain
Describe methods of measuring organisational effectiveness in the delivery of customer service
Explain the importance of a brand to customers and to an organisation
Explain how branding can influence customers' perception of an organisation and its products and/or services
Explain the potential impact of good and poor customer service on a brand
Explain the features of different customer service models and customer service standards
Explain the relationship between customer service and operational areas of an organisation
Explain the relationship between customer service and continuous improvement processes
Explain the costs and benefits of customer service to an organisation
Explain the impact of organisational values on how customers create their expectations
Explain how organisational values impact on meeting customer expectations
Explain the implications of consumer-related legislation on customer service delivery
Explain the implications of confidentiality and data protection legislation for the collection, storage and use of customer information

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Unit 63 – Using Email

Apprenticeship Business Administration - Unit 63 - Using Email: Explain methods to improve messag... more Apprenticeship Business Administration - Unit 63 - Using Email:
Explain methods to improve message transmission
Explain why and how to stay safe and respect others when using email
Explain why, how and when to archive messages
Explain how to minimise e-mail problems

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Unit 9 – Deliver a presentation

Apprenticeship Business Administration - Unit 9 - Deliver a presentation Analyse the advantages ... more Apprenticeship Business Administration - Unit 9 - Deliver a presentation
Analyse the advantages and limitations of different methods of, and media for, making presentations
Explain how the type and size of the audience affects the delivery of a presentation
Explain the factors to be taken into account in developing contingency plans when delivering presentations
Explain voice projection and timing techniques when delivering presentations
Explain the factors to be taken into account in responding to questions from an audience
Explain different methods for evaluating the effectiveness of a presentation

Bookmarks Related papers MentionsView impact

Research paper thumbnail of "Which do you think it was?" Lewis Carroll’s Through the Looking-Glass and What Alice Found There - Analysing the Ending

An exploration of the Red King, Alice, Lewis Carroll, Alice Liddell, and the Looking-Glass World ... more An exploration of the Red King, Alice, Lewis Carroll, Alice Liddell, and the Looking-Glass World to finally answer who it was that dreamed their adventure.

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Importance of High-Production Value: Skyfall (2012), Let the Right One In (2008), The Selfish Giant (2013)

How important are high production values to your three main texts? (Media A2 Paper) Film Industr... more How important are high production values to your three main texts?
(Media A2 Paper)
Film Industry Texts: Skyfall (2012), Let the Right One In (2008), The Selfish Giant (2013)

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Genre Conventions & Typicality: Coronation Street, The Undateables, & Breaking Bad

How typical are your three main texts of their genre? (Media A2 Level Paper) TV Industry Texts: I... more How typical are your three main texts of their genre? (Media A2 Level Paper)
TV Industry Texts: ITV’s ‘Coronation Street’, Channel 4’s ‘The Undateables’, and ABC’s ‘Breaking Bad’

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Research paper thumbnail of Shakespeare's Macbeth - Flash Study Guide - Context, Themes, & Key Quotes

Macbeth - Flash Study Guide - Context -- James I, Witchcraft, Religion, Patriarchy, Treason; Them... more Macbeth - Flash Study Guide - Context -- James I, Witchcraft, Religion, Patriarchy, Treason; Themes -- Good vs Evil, Order vs Disorder, pathetic fallacy; Key Quotes

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Research paper thumbnail of Feminists frequently explore the idea that women in literature are presented as 'cute but essentially helpless.' To what extent does William Shakespeare's Richard III subvert this description?

English Literature A-Level piece on feminism and female characters in Shakespeare's Richard III.

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Research paper thumbnail of Channel 4's "The Undateables" - Media Case Study - Main focuses: Genre, Narrative, Representations, & Industry

A2 Level Research & Study Guide on A2 Media Studies - Case Study for Channel 4's "The Undateables"

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Research paper thumbnail of BT's "Flatmates" Campaign - Media Case Study - Main focuses: Genre, Narrative, Representations, & Industry

A2 Level Research & Study Guide on A2 Media Studies - Case Study for BT's "Flatmates" Campaign

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Research paper thumbnail of Sainsbury's "Mog's Christmas Calamity" Christmas Advert (2015) - Media Case Study - Main focuses: Genre, Narrative, Representations, & Industry

A2 Level Research & Study Guide on A2 Media Studies - Case Study for Sainsbury's "Mog's Christmas... more A2 Level Research & Study Guide on A2 Media Studies - Case Study for Sainsbury's "Mog's Christmas Calamity" (2015)

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Research paper thumbnail of Female representation & stereotypes - Sci-fi/Fantasy films - Age of Ultron (2015) and The Hunger Games: Catching Fire (2013)

Media Studies Research Investigation A2: Female representations in fantasy/sci-fi film, focusing ... more Media Studies Research Investigation A2: Female representations in fantasy/sci-fi film, focusing on the representations in Hunger Games: Catching Fire (2013) and The Avengers: Age of Ultron (2015)

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Research paper thumbnail of Key turning points in the development of Modern Russia, 1855-1964 - Main focuses: 1905 Revolution, First World War, Stalin, & Alexander II Reforms

History Coursework A2 Part B: The impacts of the First World War, 1905 Revolution, Stalinism, and... more History Coursework A2 Part B: The impacts of the First World War, 1905 Revolution, Stalinism, and the final Russian tsars (Alexander II, Alexander III & Nicholas II) on the modernisation of Russia.

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Research paper thumbnail of The impacts of the Russo-Japanese war (1904-5) on Russia’s economy, society, & politics

The Russo-Japanese war's social, economic, and politcal impacts upon Russia. History Coursework ... more The Russo-Japanese war's social, economic, and politcal impacts upon Russia.
History Coursework A2 Part A

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Research paper thumbnail of "Innocence is a social construct, created by adults, and forced upon children." To what extent can this be applied to Lewis Carroll’s Through the Looking-Glass and What Alice Found There (1871) and William Golding’s The Lord of the Flies (1954)?

English Literature A-Level piece on the true nature of innocence and adult influence in Lewis Car... more English Literature A-Level piece on the true nature of innocence and adult influence in Lewis Carroll's Through the Looking-Glass and What Alice Found There and William Goulding's The Lord of the Flies.

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