Andriew Lim - Academia.edu (original) (raw)
Papers by Andriew Lim
Hoe fraudeurs de draad kwijtraken: een juridisch perspectief op (nieuwe) fraudevormen bij mobiel ... more Hoe fraudeurs de draad kwijtraken: een juridisch perspectief op (nieuwe) fraudevormen bij mobiel betalen. Dialogic innovatie & interactie.
Abstract: Converging technologies have resulted in a new payment solution known as Mobile Payment... more Abstract: Converging technologies have resulted in a new payment solution known as Mobile Payment. As in other technologies, standards determine the success of the new solution in the market. Unfortunately, standard setting is not a simple process because of various reasons. As a result, there is no standard yet for Mobile Payment, although there are numerous efforts by Mobile Payment’s actors. Through a case study, this paper describes the complexity in standard-setting process for Mobile Payment. To achieve the required standards, the actors conduct cross-industry negotiation and, at the same time, need to form an inter-industrial collaboration. At present, a number of consortia exist as the media, but there is no common agreement reached neither for the solution nor for the method to proceed. Having a Memorandum of Understanding (MoU) between actors is likely to provide a resolution to be able to go further with the standard-setting process.
Abstract: Standards have become one of the most important elements in technological development i... more Abstract: Standards have become one of the most important elements in technological development in ICT. However, standard-setting process is a complex coordination between different players. One of the strategies is the inter-firm alliance during the pre-standardization stage. Yet, it remains unclear how the inter-firm alliances occur during the process. Using the case study of the current developing technology in ICT industry and interviews with people who are familiar with standardization work, this paper points out two types of partnerships in the prestandardization with the analysis of the firms' motivation of having the partnerships. Besides to promote the technology as the standard, two other motives of having partnerships are also discovered.
ter verkrijging van de graad van doctor aan de Technische Universiteit Eindhoven, op gezag van de... more ter verkrijging van de graad van doctor aan de Technische Universiteit Eindhoven, op gezag van de Rector Magnificus, prof.dr.ir. C.J. van Duijn, voor een commissie aangewezen door het College voor Promoties in het openbaar te verdedigen op donderdag 12 oktober 2006 om 16.00 uur door
process is seen as an important determinant of innovation within the ICT sector. However, not man... more process is seen as an important determinant of innovation within the ICT sector. However, not many studies have focused on the mechanism at work within the standards-making process. Therefore, to find out how the standards selection process work, this paper tries to describe the negotiations occur between different players during the standards setting process, which influence the outcome of the process itself. The analysis primarily focuses on the pre-standardization stage. The negotiations are classified into three main phases with different activities at each phase.
Everyone who has been through a PhD project would surely agree on the fact that it has not been a... more Everyone who has been through a PhD project would surely agree on the fact that it has not been an undemanding period. Many efforts and sacrifices have been required, especially in the period when inspiration comes and goes. We used the soldiers of the "Saving Private Ryan" as the metaphor on ourselves, that we got into the boat without knowing what was waiting at the beach and had to struggle with the bombardment to go to a villa at the save hill. Given this fact, I am sure that I would not have been able to make it without the support from people around me. Therefore, I would like to use this opportunity to express my gratitude to them. My greatest debt is to my promotor, Jan Smits. He has given me a tremendous amount of freedom to develop my project, and provided valuable insights over the topic. With him, discussions may take place everywhere, including on the car trip to meetings in Maastricht and Brussels, as well as over the phone. I am also indebted to Geert Duysters who is willing to be in charge as my second promotor in the last moment. His invaluable comments have remarkably improved the quality of my manuscript. Richard Hawkins deserves special words of acknowledgement for all his valuable suggestions. He has been willing to discuss my topic since our enjoyable discussion at a conference in Vienna. Afterwards, I was fortunate to be invited to have discussions at TNO Delft before he moved to University of Calgary in Canada. I would also like to thank the other members of the reading committee of my thesis, Ard-Pieter de Man and Kees Stuurman, for their constructive comments to improve the manuscript.
Hospitality industry has become a data-driven industry, where data has become an important compet... more Hospitality industry has become a data-driven industry, where data has become an important competition tools. At the same time, the development of blockchain has been influencing the business model in various ways across industries. As the distributed ledger system that supports cryptocurrencies and influences the financial services in different ways, its decentralised characteristic is able to execute autonomous scripts. With this characteristic, blockchain has been applied for smart contracts, which is based on data-driven code. However, blockchain is currently underappreciated within the hospitality industry due to high uncertainty and little is known how it would mean to the business. On the one hand it is a disruptive technology that is still emerging and, on the other hand, its hype has economic impact on the society. This paper tries to identify the opportunities of blockchain in the hospitality industry by analysing current best-practices conducted by various companies. Ther...
International Journal of Information Systems and Social Change, Apr 1, 2014
Although e-commerce is growing rapidly, it has not achieved its potential. A survey shows that mo... more Although e-commerce is growing rapidly, it has not achieved its potential. A survey shows that more than fifty percent of online carts are abandoned. This paper investigates the associated factors of trust that influence customers in conducting online transactions. Through relevant literature study and questionnaire, this paper shows that privacy and security significantly affect customers' interpersonal trust on online transactions. The lower the customer perception of risk, the more they are inclined to conduct online transactions. The quality of the website also affects the customers' trust on online transactions. These aspects are strongly correlated to the reputation of the online merchants, which implicates the success of e-commerce itself.
Pers Indiv Differ, Feb 1, 2003
Standards have become one of the most important elements in technological development in ICT. How... more Standards have become one of the most important elements in technological development in ICT. However, standard-setting process is a complex coordination between different players. One of the strategies is the inter-firm alliance during the pre-standardization stage. Yet, it remains unclear how the inter-firm alliances occur during the process. Using the case study of the current developing technology in ICT industry and interviews with people who are familiar with standardization work, this paper points out two types of partnerships in the prestandardization with the analysis of the firms' motivation of having the partnerships. Besides to promote the technology as the standard, two other motives of having partnerships are also discovered.
Annals or, Feb 1, 2002
Standards process is seen as an important determinant of innovation within the ICT sector. Howeve... more Standards process is seen as an important determinant of innovation within the ICT sector. However, not many studies have focused on the mechanism at work within the standards-making process. Therefore, to find out how the standards selection process work, this paper tries to describe the negotiations occur between different players during the standards setting process, which influence the outcome of the process itself. The analysis primarily focuses on the pre-standardization stage. The negotiations are classified into three main phases with different activities at each phase.
Electronic Commerce Research and Applications, 2008
Everyone who has been through a PhD project would surely agree on the fact that it has not been a... more Everyone who has been through a PhD project would surely agree on the fact that it has not been an undemanding period. Many efforts and sacrifices have been required, especially in the period when inspiration comes and goes. We used the soldiers of the "Saving Private Ryan" as the metaphor on ourselves, that we got into the boat without knowing what was waiting at the beach and had to struggle with the bombardment to go to a villa at the save hill. Given this fact, I am sure that I would not have been able to make it without the support from people around me. Therefore, I would like to use this opportunity to express my gratitude to them. My greatest debt is to my promotor, Jan Smits. He has given me a tremendous amount of freedom to develop my project, and provided valuable insights over the topic. With him, discussions may take place everywhere, including on the car trip to meetings in Maastricht and Brussels, as well as over the phone. I am also indebted to Geert Duysters who is willing to be in charge as my second promotor in the last moment. His invaluable comments have remarkably improved the quality of my manuscript. Richard Hawkins deserves special words of acknowledgement for all his valuable suggestions. He has been willing to discuss my topic since our enjoyable discussion at a conference in Vienna. Afterwards, I was fortunate to be invited to have discussions at TNO Delft before he moved to University of Calgary in Canada. I would also like to thank the other members of the reading committee of my thesis, Ard-Pieter de Man and Kees Stuurman, for their constructive comments to improve the manuscript.
Mobile Business, 2005. ICMB 2005. International …, 2005
Inter-industrial collaboration between financial services and mobile communications initiates a n... more Inter-industrial collaboration between financial services and mobile communications initiates a new payment solution, ie, mobile payments. However, dissimilar industries become the hurdle to create common standards for the converging technology, ...
Hoe fraudeurs de draad kwijtraken: een juridisch perspectief op (nieuwe) fraudevormen bij mobiel ... more Hoe fraudeurs de draad kwijtraken: een juridisch perspectief op (nieuwe) fraudevormen bij mobiel betalen. Dialogic innovatie & interactie.
Abstract: Converging technologies have resulted in a new payment solution known as Mobile Payment... more Abstract: Converging technologies have resulted in a new payment solution known as Mobile Payment. As in other technologies, standards determine the success of the new solution in the market. Unfortunately, standard setting is not a simple process because of various reasons. As a result, there is no standard yet for Mobile Payment, although there are numerous efforts by Mobile Payment’s actors. Through a case study, this paper describes the complexity in standard-setting process for Mobile Payment. To achieve the required standards, the actors conduct cross-industry negotiation and, at the same time, need to form an inter-industrial collaboration. At present, a number of consortia exist as the media, but there is no common agreement reached neither for the solution nor for the method to proceed. Having a Memorandum of Understanding (MoU) between actors is likely to provide a resolution to be able to go further with the standard-setting process.
Abstract: Standards have become one of the most important elements in technological development i... more Abstract: Standards have become one of the most important elements in technological development in ICT. However, standard-setting process is a complex coordination between different players. One of the strategies is the inter-firm alliance during the pre-standardization stage. Yet, it remains unclear how the inter-firm alliances occur during the process. Using the case study of the current developing technology in ICT industry and interviews with people who are familiar with standardization work, this paper points out two types of partnerships in the prestandardization with the analysis of the firms' motivation of having the partnerships. Besides to promote the technology as the standard, two other motives of having partnerships are also discovered.
ter verkrijging van de graad van doctor aan de Technische Universiteit Eindhoven, op gezag van de... more ter verkrijging van de graad van doctor aan de Technische Universiteit Eindhoven, op gezag van de Rector Magnificus, prof.dr.ir. C.J. van Duijn, voor een commissie aangewezen door het College voor Promoties in het openbaar te verdedigen op donderdag 12 oktober 2006 om 16.00 uur door
process is seen as an important determinant of innovation within the ICT sector. However, not man... more process is seen as an important determinant of innovation within the ICT sector. However, not many studies have focused on the mechanism at work within the standards-making process. Therefore, to find out how the standards selection process work, this paper tries to describe the negotiations occur between different players during the standards setting process, which influence the outcome of the process itself. The analysis primarily focuses on the pre-standardization stage. The negotiations are classified into three main phases with different activities at each phase.
Everyone who has been through a PhD project would surely agree on the fact that it has not been a... more Everyone who has been through a PhD project would surely agree on the fact that it has not been an undemanding period. Many efforts and sacrifices have been required, especially in the period when inspiration comes and goes. We used the soldiers of the "Saving Private Ryan" as the metaphor on ourselves, that we got into the boat without knowing what was waiting at the beach and had to struggle with the bombardment to go to a villa at the save hill. Given this fact, I am sure that I would not have been able to make it without the support from people around me. Therefore, I would like to use this opportunity to express my gratitude to them. My greatest debt is to my promotor, Jan Smits. He has given me a tremendous amount of freedom to develop my project, and provided valuable insights over the topic. With him, discussions may take place everywhere, including on the car trip to meetings in Maastricht and Brussels, as well as over the phone. I am also indebted to Geert Duysters who is willing to be in charge as my second promotor in the last moment. His invaluable comments have remarkably improved the quality of my manuscript. Richard Hawkins deserves special words of acknowledgement for all his valuable suggestions. He has been willing to discuss my topic since our enjoyable discussion at a conference in Vienna. Afterwards, I was fortunate to be invited to have discussions at TNO Delft before he moved to University of Calgary in Canada. I would also like to thank the other members of the reading committee of my thesis, Ard-Pieter de Man and Kees Stuurman, for their constructive comments to improve the manuscript.
Hospitality industry has become a data-driven industry, where data has become an important compet... more Hospitality industry has become a data-driven industry, where data has become an important competition tools. At the same time, the development of blockchain has been influencing the business model in various ways across industries. As the distributed ledger system that supports cryptocurrencies and influences the financial services in different ways, its decentralised characteristic is able to execute autonomous scripts. With this characteristic, blockchain has been applied for smart contracts, which is based on data-driven code. However, blockchain is currently underappreciated within the hospitality industry due to high uncertainty and little is known how it would mean to the business. On the one hand it is a disruptive technology that is still emerging and, on the other hand, its hype has economic impact on the society. This paper tries to identify the opportunities of blockchain in the hospitality industry by analysing current best-practices conducted by various companies. Ther...
International Journal of Information Systems and Social Change, Apr 1, 2014
Although e-commerce is growing rapidly, it has not achieved its potential. A survey shows that mo... more Although e-commerce is growing rapidly, it has not achieved its potential. A survey shows that more than fifty percent of online carts are abandoned. This paper investigates the associated factors of trust that influence customers in conducting online transactions. Through relevant literature study and questionnaire, this paper shows that privacy and security significantly affect customers' interpersonal trust on online transactions. The lower the customer perception of risk, the more they are inclined to conduct online transactions. The quality of the website also affects the customers' trust on online transactions. These aspects are strongly correlated to the reputation of the online merchants, which implicates the success of e-commerce itself.
Pers Indiv Differ, Feb 1, 2003
Standards have become one of the most important elements in technological development in ICT. How... more Standards have become one of the most important elements in technological development in ICT. However, standard-setting process is a complex coordination between different players. One of the strategies is the inter-firm alliance during the pre-standardization stage. Yet, it remains unclear how the inter-firm alliances occur during the process. Using the case study of the current developing technology in ICT industry and interviews with people who are familiar with standardization work, this paper points out two types of partnerships in the prestandardization with the analysis of the firms' motivation of having the partnerships. Besides to promote the technology as the standard, two other motives of having partnerships are also discovered.
Annals or, Feb 1, 2002
Standards process is seen as an important determinant of innovation within the ICT sector. Howeve... more Standards process is seen as an important determinant of innovation within the ICT sector. However, not many studies have focused on the mechanism at work within the standards-making process. Therefore, to find out how the standards selection process work, this paper tries to describe the negotiations occur between different players during the standards setting process, which influence the outcome of the process itself. The analysis primarily focuses on the pre-standardization stage. The negotiations are classified into three main phases with different activities at each phase.
Electronic Commerce Research and Applications, 2008
Everyone who has been through a PhD project would surely agree on the fact that it has not been a... more Everyone who has been through a PhD project would surely agree on the fact that it has not been an undemanding period. Many efforts and sacrifices have been required, especially in the period when inspiration comes and goes. We used the soldiers of the "Saving Private Ryan" as the metaphor on ourselves, that we got into the boat without knowing what was waiting at the beach and had to struggle with the bombardment to go to a villa at the save hill. Given this fact, I am sure that I would not have been able to make it without the support from people around me. Therefore, I would like to use this opportunity to express my gratitude to them. My greatest debt is to my promotor, Jan Smits. He has given me a tremendous amount of freedom to develop my project, and provided valuable insights over the topic. With him, discussions may take place everywhere, including on the car trip to meetings in Maastricht and Brussels, as well as over the phone. I am also indebted to Geert Duysters who is willing to be in charge as my second promotor in the last moment. His invaluable comments have remarkably improved the quality of my manuscript. Richard Hawkins deserves special words of acknowledgement for all his valuable suggestions. He has been willing to discuss my topic since our enjoyable discussion at a conference in Vienna. Afterwards, I was fortunate to be invited to have discussions at TNO Delft before he moved to University of Calgary in Canada. I would also like to thank the other members of the reading committee of my thesis, Ard-Pieter de Man and Kees Stuurman, for their constructive comments to improve the manuscript.
Mobile Business, 2005. ICMB 2005. International …, 2005
Inter-industrial collaboration between financial services and mobile communications initiates a n... more Inter-industrial collaboration between financial services and mobile communications initiates a new payment solution, ie, mobile payments. However, dissimilar industries become the hurdle to create common standards for the converging technology, ...