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Background The newborn period (neonate) is defined as beginning at birth and lasting through the ... more Background The newborn period (neonate) is defined as beginning at birth and lasting through the 28th day. Following birth Neonatal intensive care units (NICUs) are those units that are specifically designed for premature and very ill newborns with different diagnoses. Measuring patient satisfaction has become an integral part of hospital management strategies for quality assurance and accreditation process in most countries. Therefore the aim of this study is to assess the parent satisfaction and associated factors in the neonatal intensive care unit. Objective to assess the level of satisfaction and associated factors concerning their neonatal care in NICU of selected governmental hospital, Addis Ababa, Ethiopia, 2017. Methodology An institutional based cross sectional study was conducted among parents of hospitalized neonate in selected government hospital. Data was collected by using interviewer - administered structured questionnaire. Then the collected data was entered and cle...
Background The newborn period (neonate) is defined as beginning at birth and lasting through the ... more Background The newborn period (neonate) is defined as beginning at birth and lasting through the 28th day. Following birth Neonatal intensive care units (NICUs) are those units that are specifically designed for premature and very ill newborns with different diagnoses. Measuring patient satisfaction has become an integral part of hospital management strategies for quality assurance and accreditation process in most countries. Therefore the aim of this study is to assess the parent satisfaction and associated factors in the neonatal intensive care unit. Objective to assess the level of satisfaction and associated factors concerning their neonatal care in NICU of selected governmental hospital, Addis Ababa, Ethiopia, 2017. Methodology An institutional based cross sectional study was conducted among parents of hospitalized neonate in selected government hospital. Data was collected by using interviewer - administered structured questionnaire. Then the collected data was entered and cle...