Brenda Flores - Academia.edu (original) (raw)

Papers by Brenda Flores

Research paper thumbnail of Qualitatively exploring the impact of a relationship-centered communication skills training program in improving patient perceptions of care

Research paper thumbnail of Assessment of Bias in Patient Safety Reporting Systems Categorized by Physician Gender, Race and Ethnicity, and Faculty Rank

JAMA Network Open

IMPORTANCE Patient safety reporting systems (PSRSs) are designed to decrease the risk of harm to ... more IMPORTANCE Patient safety reporting systems (PSRSs) are designed to decrease the risk of harm to patients due to medical errors. Owing to the voluntary nature of PSRSs, implicit bias of the reporter may affect the management of safety events reported. Stanford Alert For Events (SAFE) is the PSRS used at Stanford Health Care. OBJECTIVE To examine whether variation exists in the content of SAFE reports based on demographic characteristics of physicians who are the subject of the event report. DESIGN, SETTING, AND PARTICIPANTS This retrospective qualitative analysis from a single academic medical center evaluated SAFE reports from March 2011 to February 2020. Event reports were coded by theme and categorized by severity (scale of 1 to 3, with 1 being the lowest and 3 the highest). The reports were then analyzed from October 2020 to February 2022 and categorized by physician gender, race and ethnicity, and faculty rank. A total of 501 patient safety events were collected from the adult hospital during the study period, and 100 were excluded owing to incompleteness of information. MAIN OUTCOMES AND MEASURES This qualitative study had no planned outcome. RESULTS A qualitative analysis was performed on 401 reports representing 187 physicians (138 [73.8%] male and 49 [26.2%] female). In terms of race and ethnicity, 4 physicians (2.1%) were African American, 49 (26.2%) were Asian; 7 (3.7%), Hispanic or Latinx; 108 (57.7%), White; and 19 (10.2%), declined to state. Female physicians had disproportionate representation among reports referencing communication and conversational issues and the lowest severity level. Male physicians had disproportionate representation for ignoring or omitting procedures, process issues, and physical intimidation. African American physicians had disproportionate representation for lack of communication and process issues. Asian physicians had disproportionate representation for lack of communication, process issues, conversational conduct, and the lowest severity level. Latinx physicians had disproportionate representation for conversational conduct. White physicians had disproportionate representation for ignoring or omitting procedures, verbal abuse, physical intimidation, and the highest severity level. CONCLUSIONS AND RELEVANCE In this qualitative study, female physicians and physicians who were members of racial and ethnic minority groups were more likely to be reported for low-severity communication issues compared with their male and White counterparts, respectively. These findings suggest that there may be a lower threshold for reporting events when the subject of the report is female and/or a member of a racial or ethnic minority group. Restructuring the reporting and (continued) Key Points Question Does variation exist in the content of patient safety reports based on the demographic characteristics of the physicians who are the subject of the event report? Findings In this qualitative study of 401 patient safety reports, physicians who were female or members of racial and ethnic minority groups were more likely to be reported for low-severity communication issues compared with their male and White counterparts, respectively. Meaning These findings suggest that bias may be present in patient safety reporting systems, which could have repercussions for the career trajectories and/or employee working relationships of female physicians and physicians who are members of racial and ethnic minority groups. Author affiliations and article information are listed at the end of this article.

Research paper thumbnail of Rank Equity Index: Measuring Parity in the Advancement of Underrepresented Populations in Academic Medicine

Academic Medicine, 2020

As educators, researchers, clinicians, and administrators, faculty serve pivotal roles in academi... more As educators, researchers, clinicians, and administrators, faculty serve pivotal roles in academic medical centers (AMCs). Thus, the quality of faculty members’ experiences is inseparable from an AMC’s success. In seeking new methods to assess equity in advancement in academic medicine, the authors developed the Rank Equity Index (REI)—adapted from the Executive Parity Index, a scale previously implemented within the business sector—to examine national data on gender and racial/ethnic equity across faculty ranks. The REI was employed on self-reported demographic data, collected by the Association of American Medical Colleges, from U.S. medical school faculty in 2017, to make pairwise rank comparisons of the professoriate by demographic characteristics and department. Overall results indicated that women did not attain parity at any pairwise rank comparison, while men were above parity at all ranks. Similar results were observed across all departments surveyed: women in the basic sci...

Research paper thumbnail of The Long “Race” to Diversity in Otolaryngology

Otolaryngology–Head and Neck Surgery, 2020

The number of health disparities disproportionately affecting minority communities continue to ri... more The number of health disparities disproportionately affecting minority communities continue to rise. Thus, it is imperative to assess whether equity within medical school enrollment and along the academic pipeline has mirrored this growth, especially among elite surgical specialties such as otolaryngology. Census and educational data from 2010 and 2018 were used to assess the current otolaryngology, surgery, and internal medicine physician and faculty workforce diversity across each stage of the academic medicine trajectory by race and ethnicity. We found that disparities exist in medical school enrollment for minority students such that Hispanic/Latinx representation was only 30% and Black representation only 50% of their respective proportions in the US population in 2018. Disparities in achieving full professorship were also observed across all 3 specialties but most prominently in otolaryngology, with 1% Black representation among otolaryngology professors in 2018. A collective ...

Research paper thumbnail of Outcomes After Out-Of-Hospital Cardiac Arrest (Ohca) in Predominantly Hispanic Population in El Paso

Journal of the American College of Cardiology

Research paper thumbnail of Qualitatively exploring the impact of a relationship-centered communication skills training program in improving patient perceptions of care

Research paper thumbnail of Assessment of Bias in Patient Safety Reporting Systems Categorized by Physician Gender, Race and Ethnicity, and Faculty Rank

JAMA Network Open

IMPORTANCE Patient safety reporting systems (PSRSs) are designed to decrease the risk of harm to ... more IMPORTANCE Patient safety reporting systems (PSRSs) are designed to decrease the risk of harm to patients due to medical errors. Owing to the voluntary nature of PSRSs, implicit bias of the reporter may affect the management of safety events reported. Stanford Alert For Events (SAFE) is the PSRS used at Stanford Health Care. OBJECTIVE To examine whether variation exists in the content of SAFE reports based on demographic characteristics of physicians who are the subject of the event report. DESIGN, SETTING, AND PARTICIPANTS This retrospective qualitative analysis from a single academic medical center evaluated SAFE reports from March 2011 to February 2020. Event reports were coded by theme and categorized by severity (scale of 1 to 3, with 1 being the lowest and 3 the highest). The reports were then analyzed from October 2020 to February 2022 and categorized by physician gender, race and ethnicity, and faculty rank. A total of 501 patient safety events were collected from the adult hospital during the study period, and 100 were excluded owing to incompleteness of information. MAIN OUTCOMES AND MEASURES This qualitative study had no planned outcome. RESULTS A qualitative analysis was performed on 401 reports representing 187 physicians (138 [73.8%] male and 49 [26.2%] female). In terms of race and ethnicity, 4 physicians (2.1%) were African American, 49 (26.2%) were Asian; 7 (3.7%), Hispanic or Latinx; 108 (57.7%), White; and 19 (10.2%), declined to state. Female physicians had disproportionate representation among reports referencing communication and conversational issues and the lowest severity level. Male physicians had disproportionate representation for ignoring or omitting procedures, process issues, and physical intimidation. African American physicians had disproportionate representation for lack of communication and process issues. Asian physicians had disproportionate representation for lack of communication, process issues, conversational conduct, and the lowest severity level. Latinx physicians had disproportionate representation for conversational conduct. White physicians had disproportionate representation for ignoring or omitting procedures, verbal abuse, physical intimidation, and the highest severity level. CONCLUSIONS AND RELEVANCE In this qualitative study, female physicians and physicians who were members of racial and ethnic minority groups were more likely to be reported for low-severity communication issues compared with their male and White counterparts, respectively. These findings suggest that there may be a lower threshold for reporting events when the subject of the report is female and/or a member of a racial or ethnic minority group. Restructuring the reporting and (continued) Key Points Question Does variation exist in the content of patient safety reports based on the demographic characteristics of the physicians who are the subject of the event report? Findings In this qualitative study of 401 patient safety reports, physicians who were female or members of racial and ethnic minority groups were more likely to be reported for low-severity communication issues compared with their male and White counterparts, respectively. Meaning These findings suggest that bias may be present in patient safety reporting systems, which could have repercussions for the career trajectories and/or employee working relationships of female physicians and physicians who are members of racial and ethnic minority groups. Author affiliations and article information are listed at the end of this article.

Research paper thumbnail of Rank Equity Index: Measuring Parity in the Advancement of Underrepresented Populations in Academic Medicine

Academic Medicine, 2020

As educators, researchers, clinicians, and administrators, faculty serve pivotal roles in academi... more As educators, researchers, clinicians, and administrators, faculty serve pivotal roles in academic medical centers (AMCs). Thus, the quality of faculty members’ experiences is inseparable from an AMC’s success. In seeking new methods to assess equity in advancement in academic medicine, the authors developed the Rank Equity Index (REI)—adapted from the Executive Parity Index, a scale previously implemented within the business sector—to examine national data on gender and racial/ethnic equity across faculty ranks. The REI was employed on self-reported demographic data, collected by the Association of American Medical Colleges, from U.S. medical school faculty in 2017, to make pairwise rank comparisons of the professoriate by demographic characteristics and department. Overall results indicated that women did not attain parity at any pairwise rank comparison, while men were above parity at all ranks. Similar results were observed across all departments surveyed: women in the basic sci...

Research paper thumbnail of The Long “Race” to Diversity in Otolaryngology

Otolaryngology–Head and Neck Surgery, 2020

The number of health disparities disproportionately affecting minority communities continue to ri... more The number of health disparities disproportionately affecting minority communities continue to rise. Thus, it is imperative to assess whether equity within medical school enrollment and along the academic pipeline has mirrored this growth, especially among elite surgical specialties such as otolaryngology. Census and educational data from 2010 and 2018 were used to assess the current otolaryngology, surgery, and internal medicine physician and faculty workforce diversity across each stage of the academic medicine trajectory by race and ethnicity. We found that disparities exist in medical school enrollment for minority students such that Hispanic/Latinx representation was only 30% and Black representation only 50% of their respective proportions in the US population in 2018. Disparities in achieving full professorship were also observed across all 3 specialties but most prominently in otolaryngology, with 1% Black representation among otolaryngology professors in 2018. A collective ...

Research paper thumbnail of Outcomes After Out-Of-Hospital Cardiac Arrest (Ohca) in Predominantly Hispanic Population in El Paso

Journal of the American College of Cardiology