Claire McInerney - Academia.edu (original) (raw)

Uploads

Papers by Claire McInerney

Crossing boundaries in the Real World Panel: Intriguing Interdisciplinary Initiatives. ClaireMcIn... more Crossing boundaries in the Real World Panel: Intriguing Interdisciplinary Initiatives. ClaireMcInerney. Rutgers, the State University of New Jersey. ALISE_2005 C. McInerney Rutgers University. What counts as real? ... Contact Information. Claire McInerney, Ph.D. Assistant Professor ...

Springer eBooks, 2011

It is quite obvious to anyone who has studied the phenomenon of social media that the future of k... more It is quite obvious to anyone who has studied the phenomenon of social media that the future of knowledge sharing is through the easy to use social software that is free or inexpensive and can reside not only on a PC but on any mobile device on in the "cloud." Often called Web 2.0 applications, these applications that ease communication and therefore knowledge sharing are blogs, wikis, chats, conversation bursts through Twitter and its ilk, and popular social websites, such as Facebook. As Frank Leistner says, "A knowledge flow lives and dies with participation" [Leistner, F., 2010, p. 150]. The millions who have adopted social networks and software demonstrate that knowledge sharing can be done in simple ways through easy to use tools. Organizations are encouraging participation by using blogs and wikis, often for internal knowledge sharing, and even Twitter and Facebook are showing up on corporate home pages. More important than the ease-of-use argument, social software often creates relationships and communities, thereby establishing trust, an important element to the willingness to share one's knowledge. Once again it's not about the technology, but about being able to connect with people and learn what they know. There are drawbacks to social networking and social software to be sure. The communication is often very informal and sometimes incomplete, and archiving, organizing and retrieving the objects created are at the very nascent stages. We are just developing cyber ethnography tools and methodologies so that researchers can study how Web 2.0 applications can be used most effectively for knowledge management, knowledge sharing, and knowledge networking and flow. As Johnson states in his work on knowledge networking and such online web platforms as LinkedIn and MySpace, "…these sites offer considerable possibilities for sharing and transferring information that may be used to enhance creativity and innovation" [Johnson, J., 2009, pp. 107-108]. Even health clinicians, attorneys, and other professionals are coming to depend on and value the various connections that can be made through everyday ways to create new communities and learn from their members. Although knowledge management is not ABOUT the technology, the new interest in social networking may be responsible for a resurgence in attention being paid to knowledge exchange and knowledge sharing.

Knowledge Management (KM) Processes in Organizations, 2011

Knowledge Management (KM) Processes in Organizations, 2011

Handbook on Electronic Commerce, 2000

Organizing technology work in teams that meet in a larger group called a "cohort" can create a le... more Organizing technology work in teams that meet in a larger group called a "cohort" can create a learning organization that uses time and energy effectively. Developing and maintaining World Wide Websites for information storage, dissemination, and for business transactions in a cohort is one way to reorganize work processes, but it requires learning and adaptation. An organizational cohort can allow members to learn from each other, thereby expanding the knowledge base and accomplishing tasks more quickly than working in isolation. This chapter demonstrates how a cohort is used to develop Websites and policies by profiling one case-The Center for Technology in Government's Internet Testbed Project. Practical tools, such as stakeholder analysis, best practices research, strategic framework, prototyping, and a cost performance analysis are highlighted and explained as part of a successful cohort undertaking. A discussion of effective means of developing policy and managing a Website is also included.

This monograph is a compilation of papers written by students majoring in Communication and Infor... more This monograph is a compilation of papers written by students majoring in Communication and Information Studies or in Library and Information Science at Rutgers, the State University of New Jersey, during the spring semester 2008. Graduate students studied the traditional KM theories, discussed controversial issues, and gave presentations that demonstrated the relationship between knowledge and decision making. In consultation with the course instructor, students identified a topic related to knowledge management that they wanted to study in depth. The resulting essays focus on theoretical aspects of KM or on real-world applications of knowledge processes.

Journal of the Association for Information Science and Technology, Feb 1, 2008

Improving health care delivery is a pressing societal goal, and information scientists have a rol... more Improving health care delivery is a pressing societal goal, and information scientists have a role in effecting change. Information science research has led to understanding theories and practices of information use within the informing professions, but information science and one of its subspecialties, Knowledge Management (KM), also have the potential to influence and enhance other professional disciplines. This concept paper makes the argument that KM is a beneficial framework to help health care clinicians manage their practices and ultimately administer quality care to their patients. The central argument is predicated on the assumption that medicine is a knowledge-based profession and that finding, sharing, and developing clinicians' knowledge is necessary for effective primary health care practice. The authors make the case that in an environment of a burgeoning body of health care research and the adoption of technology tools, physicians can benefit from understanding effective KM practice. The model as presented here borrows from recent information science scholarship in KM and is intended to inform intervention protocols for effective KM to improve quality of care.

An essential component of information literacy is the evaluation of information resources. Inte-g... more An essential component of information literacy is the evaluation of information resources. Inte-gral to evaluation are users ’ judgments about which web sources might prove reliable when learning about a particular topic. Past website quality studies have used research methods that involved asking participants to recall quality factors without the benefit of concurrent web searching. Users in this study evaluated websites during live searching on the “open ” web to determine the quality factors they valued and how these relate to gaining knowledge about a particular topic – genetically modified (GM) food. Two weeks later, participants answered questions about the websites they visited and what they had learned via an email survey. The participants then reported factors that allowed them to remember a website or the information contained within it. The effect of the quality evaluation on memory for a particular resource is examined and its relationship to information literacy is expl...

Bulletin of The American Society for Information Science and Technology, 2002

Two studies examined information utilization by adult everyday life information seekers in the co... more Two studies examined information utilization by adult everyday life information seekers in the context of science and health information. A coding scheme developed by Todd (2006) was applied to a one group pre-test post-test protocol where Web users served as their own controls in non-random groups and were asked to describe the knowledge that they have about one of two topics: genetically modified food in the first study and food safety concerns in the second study. After Web searching and choice of sites, they were asked to state what they knew about the topic again. The coding structure was used to compare the before and after statements as to structure, accuracy, and extent of knowledge. In addition, an instrument devised by McInerney (2000) and refined by further research (McInerney & Bird, 2005) was used by the participants to judge the quality of the Web resources that they encountered. Web quality factors included in the tool were investigated to see which, if any, helped the participants build knowledge structures. In both studies, there was an increase in the total number of relational statements made by the participants at the post-test stage. The increases were in both Facts and Implications type statements. The detected knowledge structure changes mirrored an I would like to thank my adviser, Claire McInerney, for her constant inspiration and assistance. Her work with me is the true definition of mentorship. I am forever grateful.

Page 1. Claire R. Mclnerney Ronald E. Day (Eds.) From Knowledge Objects to Knowledge Processes &l... more Page 1. Claire R. Mclnerney Ronald E. Day (Eds.) From Knowledge Objects to Knowledge Processes <£ j Springer Page 2. Information Science and Knowledge Management Editor-in-Chief J. Mackenzie Owen Editorial Board ...

Crossing boundaries in the Real World Panel: Intriguing Interdisciplinary Initiatives. ClaireMcIn... more Crossing boundaries in the Real World Panel: Intriguing Interdisciplinary Initiatives. ClaireMcInerney. Rutgers, the State University of New Jersey. ALISE_2005 C. McInerney Rutgers University. What counts as real? ... Contact Information. Claire McInerney, Ph.D. Assistant Professor ...

Springer eBooks, 2011

It is quite obvious to anyone who has studied the phenomenon of social media that the future of k... more It is quite obvious to anyone who has studied the phenomenon of social media that the future of knowledge sharing is through the easy to use social software that is free or inexpensive and can reside not only on a PC but on any mobile device on in the "cloud." Often called Web 2.0 applications, these applications that ease communication and therefore knowledge sharing are blogs, wikis, chats, conversation bursts through Twitter and its ilk, and popular social websites, such as Facebook. As Frank Leistner says, "A knowledge flow lives and dies with participation" [Leistner, F., 2010, p. 150]. The millions who have adopted social networks and software demonstrate that knowledge sharing can be done in simple ways through easy to use tools. Organizations are encouraging participation by using blogs and wikis, often for internal knowledge sharing, and even Twitter and Facebook are showing up on corporate home pages. More important than the ease-of-use argument, social software often creates relationships and communities, thereby establishing trust, an important element to the willingness to share one's knowledge. Once again it's not about the technology, but about being able to connect with people and learn what they know. There are drawbacks to social networking and social software to be sure. The communication is often very informal and sometimes incomplete, and archiving, organizing and retrieving the objects created are at the very nascent stages. We are just developing cyber ethnography tools and methodologies so that researchers can study how Web 2.0 applications can be used most effectively for knowledge management, knowledge sharing, and knowledge networking and flow. As Johnson states in his work on knowledge networking and such online web platforms as LinkedIn and MySpace, "…these sites offer considerable possibilities for sharing and transferring information that may be used to enhance creativity and innovation" [Johnson, J., 2009, pp. 107-108]. Even health clinicians, attorneys, and other professionals are coming to depend on and value the various connections that can be made through everyday ways to create new communities and learn from their members. Although knowledge management is not ABOUT the technology, the new interest in social networking may be responsible for a resurgence in attention being paid to knowledge exchange and knowledge sharing.

Knowledge Management (KM) Processes in Organizations, 2011

Knowledge Management (KM) Processes in Organizations, 2011

Handbook on Electronic Commerce, 2000

Organizing technology work in teams that meet in a larger group called a "cohort" can create a le... more Organizing technology work in teams that meet in a larger group called a "cohort" can create a learning organization that uses time and energy effectively. Developing and maintaining World Wide Websites for information storage, dissemination, and for business transactions in a cohort is one way to reorganize work processes, but it requires learning and adaptation. An organizational cohort can allow members to learn from each other, thereby expanding the knowledge base and accomplishing tasks more quickly than working in isolation. This chapter demonstrates how a cohort is used to develop Websites and policies by profiling one case-The Center for Technology in Government's Internet Testbed Project. Practical tools, such as stakeholder analysis, best practices research, strategic framework, prototyping, and a cost performance analysis are highlighted and explained as part of a successful cohort undertaking. A discussion of effective means of developing policy and managing a Website is also included.

This monograph is a compilation of papers written by students majoring in Communication and Infor... more This monograph is a compilation of papers written by students majoring in Communication and Information Studies or in Library and Information Science at Rutgers, the State University of New Jersey, during the spring semester 2008. Graduate students studied the traditional KM theories, discussed controversial issues, and gave presentations that demonstrated the relationship between knowledge and decision making. In consultation with the course instructor, students identified a topic related to knowledge management that they wanted to study in depth. The resulting essays focus on theoretical aspects of KM or on real-world applications of knowledge processes.

Journal of the Association for Information Science and Technology, Feb 1, 2008

Improving health care delivery is a pressing societal goal, and information scientists have a rol... more Improving health care delivery is a pressing societal goal, and information scientists have a role in effecting change. Information science research has led to understanding theories and practices of information use within the informing professions, but information science and one of its subspecialties, Knowledge Management (KM), also have the potential to influence and enhance other professional disciplines. This concept paper makes the argument that KM is a beneficial framework to help health care clinicians manage their practices and ultimately administer quality care to their patients. The central argument is predicated on the assumption that medicine is a knowledge-based profession and that finding, sharing, and developing clinicians' knowledge is necessary for effective primary health care practice. The authors make the case that in an environment of a burgeoning body of health care research and the adoption of technology tools, physicians can benefit from understanding effective KM practice. The model as presented here borrows from recent information science scholarship in KM and is intended to inform intervention protocols for effective KM to improve quality of care.

An essential component of information literacy is the evaluation of information resources. Inte-g... more An essential component of information literacy is the evaluation of information resources. Inte-gral to evaluation are users ’ judgments about which web sources might prove reliable when learning about a particular topic. Past website quality studies have used research methods that involved asking participants to recall quality factors without the benefit of concurrent web searching. Users in this study evaluated websites during live searching on the “open ” web to determine the quality factors they valued and how these relate to gaining knowledge about a particular topic – genetically modified (GM) food. Two weeks later, participants answered questions about the websites they visited and what they had learned via an email survey. The participants then reported factors that allowed them to remember a website or the information contained within it. The effect of the quality evaluation on memory for a particular resource is examined and its relationship to information literacy is expl...

Bulletin of The American Society for Information Science and Technology, 2002

Two studies examined information utilization by adult everyday life information seekers in the co... more Two studies examined information utilization by adult everyday life information seekers in the context of science and health information. A coding scheme developed by Todd (2006) was applied to a one group pre-test post-test protocol where Web users served as their own controls in non-random groups and were asked to describe the knowledge that they have about one of two topics: genetically modified food in the first study and food safety concerns in the second study. After Web searching and choice of sites, they were asked to state what they knew about the topic again. The coding structure was used to compare the before and after statements as to structure, accuracy, and extent of knowledge. In addition, an instrument devised by McInerney (2000) and refined by further research (McInerney & Bird, 2005) was used by the participants to judge the quality of the Web resources that they encountered. Web quality factors included in the tool were investigated to see which, if any, helped the participants build knowledge structures. In both studies, there was an increase in the total number of relational statements made by the participants at the post-test stage. The increases were in both Facts and Implications type statements. The detected knowledge structure changes mirrored an I would like to thank my adviser, Claire McInerney, for her constant inspiration and assistance. Her work with me is the true definition of mentorship. I am forever grateful.

Page 1. Claire R. Mclnerney Ronald E. Day (Eds.) From Knowledge Objects to Knowledge Processes &l... more Page 1. Claire R. Mclnerney Ronald E. Day (Eds.) From Knowledge Objects to Knowledge Processes <£ j Springer Page 2. Information Science and Knowledge Management Editor-in-Chief J. Mackenzie Owen Editorial Board ...