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Papers by Crispen Chipunza

Research paper thumbnail of Necessity Entrepreneurs’ and Stakeholders’ Strategies: Bridging Business Survival in the Hairdressing Salon Industry

Academic Journal of Interdisciplinary Studies

Entrepreneurs specialize in increasing productivity and thus, contribute to the country's dev... more Entrepreneurs specialize in increasing productivity and thus, contribute to the country's development and economic growth. The focus of the study is to investigate the extent to which necessity entrepreneurs’ and stakeholders’ strategies can enable the survival of small services and businesses such as hair salons. The argument is that hair salons that are created out of necessity may not be able to survive turbulent economic times. The paper argues that survival strategies may assist entrepreneurs to survive and grow in business. A positivist approach was employed and a sample of 144 was randomly recruited from hair salon business owners. The structured questionnaire was analyzed, yielding descriptive and inferential analyses with means, percentages, variances, correlation coefficients, regression analysis, and the Normal Q-Q plot used to analyze and explain the variables. The findings show a significant relationship between necessity entrepreneurship and business survival. This...

Research paper thumbnail of Transformational leadership in merging higher education institutions: A case study

SA journal of human resource management, Jun 17, 2010

Research paper thumbnail of Psychological contract breach and the routes to counter-productive work behaviour amongst academics

Research paper thumbnail of The Influence of Downsizing Organisational Strategies on Survivor Qualities in an Economically Volatile Environment

Journal of Social Sciences, Aug 1, 2011

Research paper thumbnail of Municipal Employees’ Perceptions Of Political Interference In Human Resource Management Practices: Evidence From The Free State Province In South Africa

International Business & Economics Research Journal, Jan 13, 2016

Research paper thumbnail of Motivation sources and leadership styles among middle managers at a South African university

SA journal of human resource management, Jul 9, 2018

Research paper thumbnail of Factors influencing survivor qualities after downsizing

... and their members' emotional, cognitive behaviour and response capacities. Weiner's... more ... and their members' emotional, cognitive behaviour and response capacities. Weiner's (1985, 1986) cited in Hareli and Tzafrir (2006, p. 403) attribution theory provides another framework for analysing potential positive and negative ...

Research paper thumbnail of In-store shopping environment and impulsive buying

African Journal of Marketing Management, Jul 31, 2009

Research paper thumbnail of A comparison of perceptions of loyalty between bank tellers and internal customer groups in a retail bank in South Africa

Service Industries Journal, Mar 1, 2008

ABSTRACT This study compares perceptions between bank tellers and three categories of customers (... more ABSTRACT This study compares perceptions between bank tellers and three categories of customers (stayers, satisfied switchers and dissatisfied switchers) with respect to loyalty towards a retail bank in South Africa. One hundred bank tellers and 300 customers participated in the study. A questionnaire containing seven items, developed by Dick and Basu (1994)3. Dick , A. S. and Basu , K. 1994 . Customer loyalty: towards an integrated conceptual framework . Journal of Academy of Marketing Science , 22 ( 3 ) : 99 – 103 . [CrossRef]View all references to measure loyalty of employees and customers towards an organization, was used to collect data from both the bank tellers and customers. Results indicated a significant effect of category on loyalty as well as significant differences in perceptions of loyalty towards the bank between bank tellers and each of the three identified internal customer groups. Implications for the bank are discussed in light of the results.

Research paper thumbnail of Evaluation of job satisfaction and organisational citizenship behaviour: Case study of selected organisations in Zimbabwe

African Journal of Business Management, Apr 4, 2011

Research paper thumbnail of Using mobile devices to leverage student access to collaboratively-generated resources: A case of WhatsApp instant messaging at a South African University

Research paper thumbnail of Relationship between personality of owner-managers and performance of internet cafes in Free State, South Africa

Suider-Afrikaanse tydskrif vir Entrepreneurskap en Kleinsake, Aug 4, 2022

Research paper thumbnail of The combined influence of self-leadership and locus of control on the job performance of engineering workforce in a power generation utility: An empirical perspective

SA journal of human resource management, Aug 23, 2018

Research paper thumbnail of Impact of municipal employees’ perceptions of fairness in human resources management practices on motivation: evidence from a South African Province

Problems and perspectives in management, Apr 11, 2016

Research paper thumbnail of Attributes Utilised By Knowledge Workers in Identifying Employers of Choice: Focus on Accountants and Information Technology (IT) Specialists in South Africa

Journal of Social Sciences, May 1, 2012

Research paper thumbnail of Attrition and Retention of Senior Academics at Institutions of Higher Learning in South Africa: The Strategies, Complexities and Realities

Journal of Social Sciences, May 1, 2013

Research paper thumbnail of Transformational leadership in merging higher education institutions : a case study : original research

Sa Journal of Human Resource Management, 2010

Research paper thumbnail of Corporate Governance, Corporate Social Responsibility and Sustainability: Comparing Corporate Priorities within the South African Mining Industry

Journal of Human Ecology, Aug 1, 2011

Research paper thumbnail of Personality as a predictor of human resource management strategy among small and medium enterprise owner-managers in South Africa

Journal of Contemporary Management, 2021

<jats:p>This study investigated personality as a predictor for the choice of human resource... more <jats:p>This study investigated personality as a predictor for the choice of human resource strategies among small medium enterprises (SMEs) owner-managers in a district in the Free State Province of South Africa. Small and medium enterprises are regarded as essential and contribute towards a country's growth; however, most of them fail within the first year or two (2) of inception. While many reasons have been proffered to explain such failures, the issue of human resources management (HRM) has not been given much attention in most South African SME literature and studies. Known studies have attempted to explain SMEs success and survival using personality and motivation, resulting in mixed results, yet, none of the studies done attempted to link personality and human resources (HR) within the SMEs context. The study adopted a positivist philosophical paradigm and was, therefore, quantitative in nature. The design was cross-sectional with a sample size of 180 SMEs owner-managers. Data was collected by means of self-administered questionnaires and analysed using descriptive and logistics regression techniques. The findings show that there is a positive and significant relationship between personality and the selected human resource strategies. The study is a first of its kind study to investigate the two (2) variables in South Africa and thus contributes to the literature on SMEs by providing a platform for profiling SME owners, thereby linking personality characteristics to human resource development and business growth.</jats:p>

Research paper thumbnail of A Process Evaluation of a Capacity-Building Project for Comprehensive HIV/AIDS Management in Nkonkobe Local Municipality, Eastern Cape Province, South Africa

The Anthropologist, May 1, 2013

Research paper thumbnail of Necessity Entrepreneurs’ and Stakeholders’ Strategies: Bridging Business Survival in the Hairdressing Salon Industry

Academic Journal of Interdisciplinary Studies

Entrepreneurs specialize in increasing productivity and thus, contribute to the country's dev... more Entrepreneurs specialize in increasing productivity and thus, contribute to the country's development and economic growth. The focus of the study is to investigate the extent to which necessity entrepreneurs’ and stakeholders’ strategies can enable the survival of small services and businesses such as hair salons. The argument is that hair salons that are created out of necessity may not be able to survive turbulent economic times. The paper argues that survival strategies may assist entrepreneurs to survive and grow in business. A positivist approach was employed and a sample of 144 was randomly recruited from hair salon business owners. The structured questionnaire was analyzed, yielding descriptive and inferential analyses with means, percentages, variances, correlation coefficients, regression analysis, and the Normal Q-Q plot used to analyze and explain the variables. The findings show a significant relationship between necessity entrepreneurship and business survival. This...

Research paper thumbnail of Transformational leadership in merging higher education institutions: A case study

SA journal of human resource management, Jun 17, 2010

Research paper thumbnail of Psychological contract breach and the routes to counter-productive work behaviour amongst academics

Research paper thumbnail of The Influence of Downsizing Organisational Strategies on Survivor Qualities in an Economically Volatile Environment

Journal of Social Sciences, Aug 1, 2011

Research paper thumbnail of Municipal Employees’ Perceptions Of Political Interference In Human Resource Management Practices: Evidence From The Free State Province In South Africa

International Business & Economics Research Journal, Jan 13, 2016

Research paper thumbnail of Motivation sources and leadership styles among middle managers at a South African university

SA journal of human resource management, Jul 9, 2018

Research paper thumbnail of Factors influencing survivor qualities after downsizing

... and their members' emotional, cognitive behaviour and response capacities. Weiner's... more ... and their members' emotional, cognitive behaviour and response capacities. Weiner's (1985, 1986) cited in Hareli and Tzafrir (2006, p. 403) attribution theory provides another framework for analysing potential positive and negative ...

Research paper thumbnail of In-store shopping environment and impulsive buying

African Journal of Marketing Management, Jul 31, 2009

Research paper thumbnail of A comparison of perceptions of loyalty between bank tellers and internal customer groups in a retail bank in South Africa

Service Industries Journal, Mar 1, 2008

ABSTRACT This study compares perceptions between bank tellers and three categories of customers (... more ABSTRACT This study compares perceptions between bank tellers and three categories of customers (stayers, satisfied switchers and dissatisfied switchers) with respect to loyalty towards a retail bank in South Africa. One hundred bank tellers and 300 customers participated in the study. A questionnaire containing seven items, developed by Dick and Basu (1994)3. Dick , A. S. and Basu , K. 1994 . Customer loyalty: towards an integrated conceptual framework . Journal of Academy of Marketing Science , 22 ( 3 ) : 99 – 103 . [CrossRef]View all references to measure loyalty of employees and customers towards an organization, was used to collect data from both the bank tellers and customers. Results indicated a significant effect of category on loyalty as well as significant differences in perceptions of loyalty towards the bank between bank tellers and each of the three identified internal customer groups. Implications for the bank are discussed in light of the results.

Research paper thumbnail of Evaluation of job satisfaction and organisational citizenship behaviour: Case study of selected organisations in Zimbabwe

African Journal of Business Management, Apr 4, 2011

Research paper thumbnail of Using mobile devices to leverage student access to collaboratively-generated resources: A case of WhatsApp instant messaging at a South African University

Research paper thumbnail of Relationship between personality of owner-managers and performance of internet cafes in Free State, South Africa

Suider-Afrikaanse tydskrif vir Entrepreneurskap en Kleinsake, Aug 4, 2022

Research paper thumbnail of The combined influence of self-leadership and locus of control on the job performance of engineering workforce in a power generation utility: An empirical perspective

SA journal of human resource management, Aug 23, 2018

Research paper thumbnail of Impact of municipal employees’ perceptions of fairness in human resources management practices on motivation: evidence from a South African Province

Problems and perspectives in management, Apr 11, 2016

Research paper thumbnail of Attributes Utilised By Knowledge Workers in Identifying Employers of Choice: Focus on Accountants and Information Technology (IT) Specialists in South Africa

Journal of Social Sciences, May 1, 2012

Research paper thumbnail of Attrition and Retention of Senior Academics at Institutions of Higher Learning in South Africa: The Strategies, Complexities and Realities

Journal of Social Sciences, May 1, 2013

Research paper thumbnail of Transformational leadership in merging higher education institutions : a case study : original research

Sa Journal of Human Resource Management, 2010

Research paper thumbnail of Corporate Governance, Corporate Social Responsibility and Sustainability: Comparing Corporate Priorities within the South African Mining Industry

Journal of Human Ecology, Aug 1, 2011

Research paper thumbnail of Personality as a predictor of human resource management strategy among small and medium enterprise owner-managers in South Africa

Journal of Contemporary Management, 2021

<jats:p>This study investigated personality as a predictor for the choice of human resource... more <jats:p>This study investigated personality as a predictor for the choice of human resource strategies among small medium enterprises (SMEs) owner-managers in a district in the Free State Province of South Africa. Small and medium enterprises are regarded as essential and contribute towards a country's growth; however, most of them fail within the first year or two (2) of inception. While many reasons have been proffered to explain such failures, the issue of human resources management (HRM) has not been given much attention in most South African SME literature and studies. Known studies have attempted to explain SMEs success and survival using personality and motivation, resulting in mixed results, yet, none of the studies done attempted to link personality and human resources (HR) within the SMEs context. The study adopted a positivist philosophical paradigm and was, therefore, quantitative in nature. The design was cross-sectional with a sample size of 180 SMEs owner-managers. Data was collected by means of self-administered questionnaires and analysed using descriptive and logistics regression techniques. The findings show that there is a positive and significant relationship between personality and the selected human resource strategies. The study is a first of its kind study to investigate the two (2) variables in South Africa and thus contributes to the literature on SMEs by providing a platform for profiling SME owners, thereby linking personality characteristics to human resource development and business growth.</jats:p>

Research paper thumbnail of A Process Evaluation of a Capacity-Building Project for Comprehensive HIV/AIDS Management in Nkonkobe Local Municipality, Eastern Cape Province, South Africa

The Anthropologist, May 1, 2013