DAUDA MUHAMMAD - Academia.edu (original) (raw)
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Papers by DAUDA MUHAMMAD
Background: Measuring and monitoring the temperature and humidity levels in a computer laboratory... more Background: Measuring and monitoring the temperature and humidity levels in a computer laboratory is crucial for ensuring the safety of the facility and the comfort of those using it. The latest technology for collecting this data is the Internet of Things (IoT), which uses sensors to monitor these parameters remotely. Aim: This paper presents an IoT system that assesses the temperature and humidity levels in a computer laboratory using a Raspberry Pi single-board computer and a DHT11 sensor Method: The major contribution of this research is it utilizes the ThingSpeak Cloud database which provide the result faster within the shortest interval time which improve the temperature and humidity values more than the traditional Message Queue Telemetry Transport (MQTT). The DHT11 sensor captures the temperature and humidity data, which is then uploaded to the servers in real-time. This allows laboratory managers and decision-makers to monitor the laboratory's condition through a web portal or a mobile application installed on their Android or iOS devices from anywhere. Results: The results show that the ThingSpeak Cloud database provides the result of the temperature as to 31.5°C and the relative humidity 74.8%.
This study investigated the effect of Customer Service Portal and its effects to customer satisfa... more This study investigated the effect of Customer Service Portal and its effects to customer satisfaction at Kano Electricity Distribution Company (KEDCO) Hadejia Business Unit. It is a research based design purposely to give an easier way for receiving marketing and technical complain from the customers through the web portal. Designing the proposed system would enable the faraway customers to render complain easily and swiftly and the system would help the organization to address the issue of proper documentation and retrieval of their customer’s complaints. The study adopted descriptive survey design involving quantitative research and targeted customers of the KEDCO Hadejia Business Unit. The customers were classified into two segment that is corporate customers who were 180 and domestic customers who were 460 totalling to 640. Probability random and stratified random sampling techniques were used to select 90 corporate customers and 230 domestic customers for the study sample size...
Background: Measuring and monitoring the temperature and humidity levels in a computer laboratory... more Background: Measuring and monitoring the temperature and humidity levels in a computer laboratory is crucial for ensuring the safety of the facility and the comfort of those using it. The latest technology for collecting this data is the Internet of Things (IoT), which uses sensors to monitor these parameters remotely. Aim: This paper presents an IoT system that assesses the temperature and humidity levels in a computer laboratory using a Raspberry Pi single-board computer and a DHT11 sensor Method: The major contribution of this research is it utilizes the ThingSpeak Cloud database which provide the result faster within the shortest interval time which improve the temperature and humidity values more than the traditional Message Queue Telemetry Transport (MQTT). The DHT11 sensor captures the temperature and humidity data, which is then uploaded to the servers in real-time. This allows laboratory managers and decision-makers to monitor the laboratory's condition through a web portal or a mobile application installed on their Android or iOS devices from anywhere. Results: The results show that the ThingSpeak Cloud database provides the result of the temperature as to 31.5°C and the relative humidity 74.8%.
This study investigated the effect of Customer Service Portal and its effects to customer satisfa... more This study investigated the effect of Customer Service Portal and its effects to customer satisfaction at Kano Electricity Distribution Company (KEDCO) Hadejia Business Unit. It is a research based design purposely to give an easier way for receiving marketing and technical complain from the customers through the web portal. Designing the proposed system would enable the faraway customers to render complain easily and swiftly and the system would help the organization to address the issue of proper documentation and retrieval of their customer’s complaints. The study adopted descriptive survey design involving quantitative research and targeted customers of the KEDCO Hadejia Business Unit. The customers were classified into two segment that is corporate customers who were 180 and domestic customers who were 460 totalling to 640. Probability random and stratified random sampling techniques were used to select 90 corporate customers and 230 domestic customers for the study sample size...