DR. CLEMENT NKAABU - Academia.edu (original) (raw)

Papers by DR. CLEMENT NKAABU

Research paper thumbnail of Relationship Between Strategy Formulation and Performance of Public Organization in Isiolo County Government

European Journal of Economic and Financial Research, Sep 12, 2017

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Research paper thumbnail of Effects of Training and Compensation Practices on Employee Performance in Public Universities in Kenya

Effective human resource management practices are associated with increased performance of employ... more Effective human resource management practices are associated with increased performance of employees. This study aimed to determine the relationship between training and compensation practices on employee performance in public universities in Kenya. The objectives of the study were to determine the effect of training on employee performance in public universities in Kenya, and to establish the effect of compensation practices on employee performance in public universities in Kenya. A survey approach was used. The study targeted all 201 Office Administration Officers working in six public universities in Mt. Kenya Region. Mt. Kenya region comprises the counties of Nyeri, Kirinyaga, Nyandarua, Tharaka Nithi, Embu and Meru. A questionnaire consisting of demographic questions and a 5-point Likert Scale was used to collect data. Qualtrics survey was utilized to administer the questionnaire. Out of 201 sets of questionnaires distributed, 176 responses were generated, representing a response rate of 88%. Descriptive statistics in form of tables, frequencies and percentages were used to present the analysed data. Cronbachs alpha was used to assess the reliability of instruments, while content validity was assessed through reviews of items. Data was tested to ensure that it did not violate regression assumptions. The study revealed that workers’ performance was significantly influenced by training practice (p 0.05). The study, therefore, concluded that training and compensation practices were associated with increased performance of the workers in public universities in Kenya. The results imply that the management of public universities needs to focus on improvement of each of the aforementioned practices through the establishment of relevant policies. There is need for further research on other human resources practices, and preferably be undertaken in a different geographical and organisational setting

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Research paper thumbnail of Relationship between Knowledge Management and Innovative Work Behavior among Commercial Banks in Meru County, Kenya

Stratford Peer Reviewed Journals and Book Publishing Journal of Strategic Management, 2019

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Research paper thumbnail of Licensed under Creative Common THE MODERATING EFFECT OF STORE IMAGE ON THE INDIRECT RELATIONSHIP BETWEEN SOCIO-SENSORY EXPERIENCE AND THE PURCHASE INTENTION VIA SOCIAL VALUE

The purpose of this paper is to investigate how social-sensory experience influences purchase int... more The purpose of this paper is to investigate how social-sensory experience influences purchase intention; moderated and mediated by store image and social value. The study is based on a sample of 420 respondents drawn from three retail stores belonging to three tier one retail chains in Nairobi-Kenya. Structural equation modeling is used to test the relationships between social-sensory experience, social value, and store image and purchase intention in a moderated mediated context. The software SPPS with process macro is used to compute the moderated mediated relationship using bootstrapping. The results show that store image moderates the mediated relationship between social-sensory experience and purchase intention via social value. The study contributes to the study on consumer behavior by demonstrating the complex interactions of key influencers in the consumer decision making process. Managers need to ensure that store environments are designed in a manner that they will offer a...

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Research paper thumbnail of Licensed under Creative Common EMOTIONAL EXPERIENCE AND PURCHASE INTENTION: A MODERATED MEDIATION OF STORE IMAGE AND UTILITARIAN VALUE

The purpose of this study was to evaluate the effect of emotional experience on purchase intentio... more The purpose of this study was to evaluate the effect of emotional experience on purchase intention in a moderated mediation involving store image and utilitarian value. This study proposed a conceptual model to show how the interactions of emotional experience, utilitarian value and store image influences shoppers purchase intention. The study finds that emotional experience significantly relates to both utilitarian value and purchase intention. Moreover, utilitarian value was confirmed to be a significant mediator in this relationship. In addition, store image emerged as a significant moderator in both the emotional experience-utilitarian value relationships and also in the entire model. The results confirm the complex and contextual nature of consumer decision making processes. The theoretical and practical implications of this study are discussed together with gaps for possible future research directions.

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Research paper thumbnail of Nexus Between Strategy Implementation and Industry Perfomance in Kenya: A Survey of Law Courts in Meru County, Kenya

Many organizations, ought to have strategic plans to achieve their set objectives and eventually ... more Many organizations, ought to have strategic plans to achieve their set objectives and eventually achieve their success. In most cases, organizations do not consider the importance of strategic plans in organizations` performance. Therefore, this study is targeted to investigate the nexus between strategy implementation and industry performance in Kenya. The study also investigated the effect of organizational culture on strategic plan implementation and performance of Kenyan Industries and more specifically Meru Law Courts. Descriptive study was applied for the study and stratified sampling was also used to get sample size. The target population was 146 employees of the Kenyan judiciary and the sample size was 107 employees which were derived from the target population. Data collection technique for the study was questionnaires as they were simple and cheap to administer. Data for the study was analyzed using descriptive statistics and multiple linear regression. Multiple linear reg...

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Research paper thumbnail of Effects of Training and Compensation Practices on Employee Performance in Public Universities in Kenya

Effective human resource management practices are associated with increased performance of employ... more Effective human resource management practices are associated with increased performance of employees. This study aimed to determine the relationship between training and compensation practices on employee performance in public universities in Kenya. The objectives of the study were to determine the effect of training on employee performance in public universities in Kenya, and to establish the effect of compensation practices on employee performance in public universities in Kenya. A survey approach was used. The study targeted all 201 Office Administration Officers working in six public universities in Mt. Kenya Region. Mt. Kenya region comprises the counties of Nyeri, Kirinyaga, Nyandarua, Tharaka Nithi, Embu and Meru. A questionnaire consisting of demographic questions and a 5-point Likert Scale was used to collect data. Qualtrics survey was utilized to administer the questionnaire. Out of 201 sets of questionnaires distributed, 176 responses were generated, representing a respon...

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Research paper thumbnail of Factors Influencing Adoption of Emerging Technology of the Banking Sector of Kenya: A Case Study of Commercial Banks in Meru County

European Journal of Business and Management, 2017

The general objective of this research was to find out the factors influencing adoption of emergi... more The general objective of this research was to find out the factors influencing adoption of emerging technology in the banking sector among Commercial Banks in Meru town. The objectives were to determine whether banking regulation, Competition, Security concerns, Management and cost influences adoption of technology in the banking sector. The target population was 22 Branch managers, 22 IT managers and 22 Operational Managers. Research adopted descriptive research design methodology strategy so as to enable researcher to describe the state of affairs as they were. The data was analyzed using both quantitative data and qualitative data whereby, the quantitative data collected was analyzed by the use of descriptive statistics using SPSS version 22. Qualitative data was arranged into topics that were similar and was presented by use of narration and tables. Multiple Linear Regression analysis was used to show the relationship between the independent variables and the dependent variabl...

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Research paper thumbnail of Relationship Between Strategy Formulation and Performance of Public Organization in Isiolo County Government

Strategic formulation is a management tool for measuring negotiated performance targets. It is a ... more Strategic formulation is a management tool for measuring negotiated performance targets. It is a freely negotiated performance agreement between the government, acting as the owner of public agency on one hand, and the management of the agency on the other hand. The County government strategies are anchored on the Kenya Vision 2030. In revising their strategies, the County government needs to employ participatory approach, relying on the consensus of stakeholder groups, including civil society, the private sector and donor partners. The study focused on Isiolo county government. This is because the county government has been formulating and implements their strategies for the period of 3 years. The study involved all the management employees who include head of department of the county government. There were 63 managerial staff who were involved in the study. The study adopted descriptive research design. The study adopted a census sample design since the target population was manag...

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Research paper thumbnail of Effect of emotional experience on purch ase intention: a sequential mediation of social value and he donic value in a retail setting

The purpose of this study is to empirically examine the indirect effect of social and hedonic val... more The purpose of this study is to empirically examine the indirect effect of social and hedonic value on the relationship between emotional experience and purchase intention. The sample consists of 420 retail customers selected using the store intercept method. Process macro program is used to test the sequential mediating effect. The results of the study show that both social value and hedonic value individually mediates the relationship between emotional experience and purchase intention. Moreover, social and hedonic value sequentially mediates the relationship between emotional experience and purchase intention. Based on the study findings, managers should focus on improving the customer’s emotional experience by dealing with them as individuals with unique expectations. In addition, managers should lay a lot of emphasis on creating enjoyable and fun-packed shopping environment while at the same time creating an environment that encourages socialization.

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Research paper thumbnail of Effect of Dynamic Capability on the Performance of Matatu Saccos in Meru County

Purpose: The purpose of this study was to determine the effect of dynamic capability on the perfo... more Purpose: The purpose of this study was to determine the effect of dynamic capability on the performance of matatu Saccos in Meru County. Methodology: A descriptive cross-sectional survey research design was utilized. The target population was eight Matatus Saccos operating in Meru County. The census approach was utilized to collect data from 42 board members of the 8 Saccos. Questionnaires were used to collect data. The method for the administration of the questionnaires was the drop-and-pick method. The study conducted a pre-test study where 5 board members from Menany Sacco in Maua were considered. They were selected through simple random sampling method. The reliability of the instruments was determined by Cronbach's alpha while content validity was determined through expert reviews on the quality of questions in the questionnaires. Data analysis was done using SPSS software which analyzed the data using means, percentages, and frequencies, and inferential statistics. The pre...

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Research paper thumbnail of Market Information Factors Influencing Market Access by Smallholder Cereal Farmers in Buuri Sub-County

This study aimed at establishing the market information factors that affect market access by smal... more This study aimed at establishing the market information factors that affect market access by smallholder cereal farmers in Buuri Sub-County. A survey of 380 smallholder cereal farmers was carried out in Buuri Sub-County. Access to markets is a vital requirement for the smallholder farmers to reap the benefits associated with farming. Singh (2012) noted that any effort on poverty reduction especially in Africa are closely linked to small farms with the livelihood of 2.2 billion people still linked to small scale agriculture. Descriptive research was adopted for this study, data was collecting using well structured and validated questionnaires. Statistical Package for Social Science (SPSS) was used to analyse the dataset while a logistic regression analysis was conducted. The research established that availability of market information has a significant effect on market access while source and cost of market information did not have an effect on market access. The study recommends tha...

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Research paper thumbnail of Nexus Between Strategy Implementation and Industry Perfomance in Kenya: A Survey of Law Courts in Meru County, Kenya

Many organizations, ought to have strategic plans to achieve their set objectives and eventually ... more Many organizations, ought to have strategic plans to achieve their set objectives and eventually achieve their success. In most cases, organizations do not consider the importance of strategic plans in organizations` performance. Therefore, this study is targeted to investigate the nexus between strategy implementation and industry performance in Kenya. The study also investigated the effect of organizational culture on strategic plan implementation and performance of Kenyan Industries and more specifically Meru Law Courts. Descriptive study was applied for the study and stratified sampling was also used to get sample size. The target population was 146 employees of the Kenyan judiciary and the sample size was 107 employees which were derived from the target population. Data collection technique for the study was questionnaires as they were simple and cheap to administer. Data for the study was analyzed using descriptive statistics and multiple linear regression. Multiple linear reg...

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Research paper thumbnail of Competitive Strategies and Market Share of Savings and Credit Co-Operatives in Meru County, Kenya

International Journal of Business Strategies

Purpose: The purpose of this study was to establish the competitive strategies’ effect on the mar... more Purpose: The purpose of this study was to establish the competitive strategies’ effect on the market share of savings and credit cooperatives in Meru County, Kenya.Methodology: This study was quantitative in nature and utilized a descriptive research design. The study target population was 53 SACCOs registered in Meru Country. Stratified proportionate random sampling technique was used to select the sample. The study sample size was 120 respondents. The main instrument for the study was the use of questionnaires that were administered to the respondents. The data and information obtained through the questionnaires was first checked for completeness. Quantitative data gathered from correctly filled questionnaires was coded, tabulated and analyzed using SPSS version 20 by both descriptive statistics which included mean and standard deviation, and inferential statistics which included Pearson correlation and regression coefficient. A multiple linear regression model was used to test t...

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Research paper thumbnail of Relationship Between Strategy Formulation and Performance of Public Organization in Isiolo County Government

European Journal of Economic and Financial Research, Sep 12, 2017

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Research paper thumbnail of Effects of Training and Compensation Practices on Employee Performance in Public Universities in Kenya

Effective human resource management practices are associated with increased performance of employ... more Effective human resource management practices are associated with increased performance of employees. This study aimed to determine the relationship between training and compensation practices on employee performance in public universities in Kenya. The objectives of the study were to determine the effect of training on employee performance in public universities in Kenya, and to establish the effect of compensation practices on employee performance in public universities in Kenya. A survey approach was used. The study targeted all 201 Office Administration Officers working in six public universities in Mt. Kenya Region. Mt. Kenya region comprises the counties of Nyeri, Kirinyaga, Nyandarua, Tharaka Nithi, Embu and Meru. A questionnaire consisting of demographic questions and a 5-point Likert Scale was used to collect data. Qualtrics survey was utilized to administer the questionnaire. Out of 201 sets of questionnaires distributed, 176 responses were generated, representing a response rate of 88%. Descriptive statistics in form of tables, frequencies and percentages were used to present the analysed data. Cronbachs alpha was used to assess the reliability of instruments, while content validity was assessed through reviews of items. Data was tested to ensure that it did not violate regression assumptions. The study revealed that workers’ performance was significantly influenced by training practice (p 0.05). The study, therefore, concluded that training and compensation practices were associated with increased performance of the workers in public universities in Kenya. The results imply that the management of public universities needs to focus on improvement of each of the aforementioned practices through the establishment of relevant policies. There is need for further research on other human resources practices, and preferably be undertaken in a different geographical and organisational setting

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Research paper thumbnail of Relationship between Knowledge Management and Innovative Work Behavior among Commercial Banks in Meru County, Kenya

Stratford Peer Reviewed Journals and Book Publishing Journal of Strategic Management, 2019

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Licensed under Creative Common THE MODERATING EFFECT OF STORE IMAGE ON THE INDIRECT RELATIONSHIP BETWEEN SOCIO-SENSORY EXPERIENCE AND THE PURCHASE INTENTION VIA SOCIAL VALUE

The purpose of this paper is to investigate how social-sensory experience influences purchase int... more The purpose of this paper is to investigate how social-sensory experience influences purchase intention; moderated and mediated by store image and social value. The study is based on a sample of 420 respondents drawn from three retail stores belonging to three tier one retail chains in Nairobi-Kenya. Structural equation modeling is used to test the relationships between social-sensory experience, social value, and store image and purchase intention in a moderated mediated context. The software SPPS with process macro is used to compute the moderated mediated relationship using bootstrapping. The results show that store image moderates the mediated relationship between social-sensory experience and purchase intention via social value. The study contributes to the study on consumer behavior by demonstrating the complex interactions of key influencers in the consumer decision making process. Managers need to ensure that store environments are designed in a manner that they will offer a...

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Research paper thumbnail of Licensed under Creative Common EMOTIONAL EXPERIENCE AND PURCHASE INTENTION: A MODERATED MEDIATION OF STORE IMAGE AND UTILITARIAN VALUE

The purpose of this study was to evaluate the effect of emotional experience on purchase intentio... more The purpose of this study was to evaluate the effect of emotional experience on purchase intention in a moderated mediation involving store image and utilitarian value. This study proposed a conceptual model to show how the interactions of emotional experience, utilitarian value and store image influences shoppers purchase intention. The study finds that emotional experience significantly relates to both utilitarian value and purchase intention. Moreover, utilitarian value was confirmed to be a significant mediator in this relationship. In addition, store image emerged as a significant moderator in both the emotional experience-utilitarian value relationships and also in the entire model. The results confirm the complex and contextual nature of consumer decision making processes. The theoretical and practical implications of this study are discussed together with gaps for possible future research directions.

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Research paper thumbnail of Nexus Between Strategy Implementation and Industry Perfomance in Kenya: A Survey of Law Courts in Meru County, Kenya

Many organizations, ought to have strategic plans to achieve their set objectives and eventually ... more Many organizations, ought to have strategic plans to achieve their set objectives and eventually achieve their success. In most cases, organizations do not consider the importance of strategic plans in organizations` performance. Therefore, this study is targeted to investigate the nexus between strategy implementation and industry performance in Kenya. The study also investigated the effect of organizational culture on strategic plan implementation and performance of Kenyan Industries and more specifically Meru Law Courts. Descriptive study was applied for the study and stratified sampling was also used to get sample size. The target population was 146 employees of the Kenyan judiciary and the sample size was 107 employees which were derived from the target population. Data collection technique for the study was questionnaires as they were simple and cheap to administer. Data for the study was analyzed using descriptive statistics and multiple linear regression. Multiple linear reg...

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Research paper thumbnail of Effects of Training and Compensation Practices on Employee Performance in Public Universities in Kenya

Effective human resource management practices are associated with increased performance of employ... more Effective human resource management practices are associated with increased performance of employees. This study aimed to determine the relationship between training and compensation practices on employee performance in public universities in Kenya. The objectives of the study were to determine the effect of training on employee performance in public universities in Kenya, and to establish the effect of compensation practices on employee performance in public universities in Kenya. A survey approach was used. The study targeted all 201 Office Administration Officers working in six public universities in Mt. Kenya Region. Mt. Kenya region comprises the counties of Nyeri, Kirinyaga, Nyandarua, Tharaka Nithi, Embu and Meru. A questionnaire consisting of demographic questions and a 5-point Likert Scale was used to collect data. Qualtrics survey was utilized to administer the questionnaire. Out of 201 sets of questionnaires distributed, 176 responses were generated, representing a respon...

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Research paper thumbnail of Factors Influencing Adoption of Emerging Technology of the Banking Sector of Kenya: A Case Study of Commercial Banks in Meru County

European Journal of Business and Management, 2017

The general objective of this research was to find out the factors influencing adoption of emergi... more The general objective of this research was to find out the factors influencing adoption of emerging technology in the banking sector among Commercial Banks in Meru town. The objectives were to determine whether banking regulation, Competition, Security concerns, Management and cost influences adoption of technology in the banking sector. The target population was 22 Branch managers, 22 IT managers and 22 Operational Managers. Research adopted descriptive research design methodology strategy so as to enable researcher to describe the state of affairs as they were. The data was analyzed using both quantitative data and qualitative data whereby, the quantitative data collected was analyzed by the use of descriptive statistics using SPSS version 22. Qualitative data was arranged into topics that were similar and was presented by use of narration and tables. Multiple Linear Regression analysis was used to show the relationship between the independent variables and the dependent variabl...

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Research paper thumbnail of Relationship Between Strategy Formulation and Performance of Public Organization in Isiolo County Government

Strategic formulation is a management tool for measuring negotiated performance targets. It is a ... more Strategic formulation is a management tool for measuring negotiated performance targets. It is a freely negotiated performance agreement between the government, acting as the owner of public agency on one hand, and the management of the agency on the other hand. The County government strategies are anchored on the Kenya Vision 2030. In revising their strategies, the County government needs to employ participatory approach, relying on the consensus of stakeholder groups, including civil society, the private sector and donor partners. The study focused on Isiolo county government. This is because the county government has been formulating and implements their strategies for the period of 3 years. The study involved all the management employees who include head of department of the county government. There were 63 managerial staff who were involved in the study. The study adopted descriptive research design. The study adopted a census sample design since the target population was manag...

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Research paper thumbnail of Effect of emotional experience on purch ase intention: a sequential mediation of social value and he donic value in a retail setting

The purpose of this study is to empirically examine the indirect effect of social and hedonic val... more The purpose of this study is to empirically examine the indirect effect of social and hedonic value on the relationship between emotional experience and purchase intention. The sample consists of 420 retail customers selected using the store intercept method. Process macro program is used to test the sequential mediating effect. The results of the study show that both social value and hedonic value individually mediates the relationship between emotional experience and purchase intention. Moreover, social and hedonic value sequentially mediates the relationship between emotional experience and purchase intention. Based on the study findings, managers should focus on improving the customer’s emotional experience by dealing with them as individuals with unique expectations. In addition, managers should lay a lot of emphasis on creating enjoyable and fun-packed shopping environment while at the same time creating an environment that encourages socialization.

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Research paper thumbnail of Effect of Dynamic Capability on the Performance of Matatu Saccos in Meru County

Purpose: The purpose of this study was to determine the effect of dynamic capability on the perfo... more Purpose: The purpose of this study was to determine the effect of dynamic capability on the performance of matatu Saccos in Meru County. Methodology: A descriptive cross-sectional survey research design was utilized. The target population was eight Matatus Saccos operating in Meru County. The census approach was utilized to collect data from 42 board members of the 8 Saccos. Questionnaires were used to collect data. The method for the administration of the questionnaires was the drop-and-pick method. The study conducted a pre-test study where 5 board members from Menany Sacco in Maua were considered. They were selected through simple random sampling method. The reliability of the instruments was determined by Cronbach's alpha while content validity was determined through expert reviews on the quality of questions in the questionnaires. Data analysis was done using SPSS software which analyzed the data using means, percentages, and frequencies, and inferential statistics. The pre...

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Research paper thumbnail of Market Information Factors Influencing Market Access by Smallholder Cereal Farmers in Buuri Sub-County

This study aimed at establishing the market information factors that affect market access by smal... more This study aimed at establishing the market information factors that affect market access by smallholder cereal farmers in Buuri Sub-County. A survey of 380 smallholder cereal farmers was carried out in Buuri Sub-County. Access to markets is a vital requirement for the smallholder farmers to reap the benefits associated with farming. Singh (2012) noted that any effort on poverty reduction especially in Africa are closely linked to small farms with the livelihood of 2.2 billion people still linked to small scale agriculture. Descriptive research was adopted for this study, data was collecting using well structured and validated questionnaires. Statistical Package for Social Science (SPSS) was used to analyse the dataset while a logistic regression analysis was conducted. The research established that availability of market information has a significant effect on market access while source and cost of market information did not have an effect on market access. The study recommends tha...

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Research paper thumbnail of Nexus Between Strategy Implementation and Industry Perfomance in Kenya: A Survey of Law Courts in Meru County, Kenya

Many organizations, ought to have strategic plans to achieve their set objectives and eventually ... more Many organizations, ought to have strategic plans to achieve their set objectives and eventually achieve their success. In most cases, organizations do not consider the importance of strategic plans in organizations` performance. Therefore, this study is targeted to investigate the nexus between strategy implementation and industry performance in Kenya. The study also investigated the effect of organizational culture on strategic plan implementation and performance of Kenyan Industries and more specifically Meru Law Courts. Descriptive study was applied for the study and stratified sampling was also used to get sample size. The target population was 146 employees of the Kenyan judiciary and the sample size was 107 employees which were derived from the target population. Data collection technique for the study was questionnaires as they were simple and cheap to administer. Data for the study was analyzed using descriptive statistics and multiple linear regression. Multiple linear reg...

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Research paper thumbnail of Competitive Strategies and Market Share of Savings and Credit Co-Operatives in Meru County, Kenya

International Journal of Business Strategies

Purpose: The purpose of this study was to establish the competitive strategies’ effect on the mar... more Purpose: The purpose of this study was to establish the competitive strategies’ effect on the market share of savings and credit cooperatives in Meru County, Kenya.Methodology: This study was quantitative in nature and utilized a descriptive research design. The study target population was 53 SACCOs registered in Meru Country. Stratified proportionate random sampling technique was used to select the sample. The study sample size was 120 respondents. The main instrument for the study was the use of questionnaires that were administered to the respondents. The data and information obtained through the questionnaires was first checked for completeness. Quantitative data gathered from correctly filled questionnaires was coded, tabulated and analyzed using SPSS version 20 by both descriptive statistics which included mean and standard deviation, and inferential statistics which included Pearson correlation and regression coefficient. A multiple linear regression model was used to test t...

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