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Papers by Daina Bellido de Luna

Research paper thumbnail of Engaging with social media in a context of fragmentation and change: Chilean unions' use of the Internet and social media

Employee Relations: The International Journal, 2022

PurposeThis paper explores the ways in which a range of company-level trade unions based in Chile... more PurposeThis paper explores the ways in which a range of company-level trade unions based in Chile's food manufacturing industry engage with Internet technologies and social media.Design/methodology/approachThe research has a qualitative methodology with 69 semi-structured interviews conducted between 2015 and late-2019 with different level informants such as trade union leaders, human resource managers, line managers, labour lawyers, academics and field experts.FindingsThe findings suggest that these trade unions' engagement with social media was not widespread, using it to share communication of day-to-day activities with members. The article argues that even in contexts where there appear to be some radical union traditions, a trade unions' identity, as well as the nature of the employment relationship, can have a constraining effect regarding how unions use digital technologies and social media.Practical implicationsThe article suggests new ways for Chilean trade unio...

Research paper thumbnail of Employer constraints on trade union renewal in Chile

Journal of Industrial Relations, 2022

The present article explores the revitalisation strategies developed by a company-level trade uni... more The present article explores the revitalisation strategies developed by a company-level trade union in the food manufacturing industry in Chile. Using qualitative research and building on a case study, the findings suggest that predominant renewal strategies were restructuring through mergers, a variation on the Anglo-Saxon labour-management partnership, and organising based on recruiting new members and legal mobilization. The article argues that these revitalisation strategies were implemented in relation to the deployment of the employer's trade union weakening strategies, this being the central feature that drove the renewal capabilities of the researched trade union. The article contributes to enlarge the understanding of the way employer strategies and regulatory contexts shape the union revitalization framework.

Research paper thumbnail of Management, the state and union-weakening practices in Chile: A case study approach of the dual and ambivalent role of the state in a process of democratisation

Economic and Industrial Democracy

The article analyses a range of union-weakening practices developed in three Chilean workplaces. ... more The article analyses a range of union-weakening practices developed in three Chilean workplaces. The findings suggest the existence of an ambivalent employment relationship between employers and trade unions where an ongoing informal labour–management partnership simultaneously coexisted with de-collectivising strategies. The article argues that the Chilean state has aided employers in the implementation of such union-weakening practices through the labour legislation. Sixty-nine semi-structured interviews with trade union leaders, human resource managers and field experts inform this research. The legacy of previous forms of state intervention that countered the processes of democratisation is found to be essential in the use of de-collectivisation.

Research paper thumbnail of Trade union renewal and the modernization of employment relations in Chile: an illustrative case of a Chilean drinks manufacturing company

Bellido de Luna, D., 2018

One of the key issues in trade unionism today is how to manage the social and economic challenges... more One of the key issues in trade unionism today is how to manage the social and economic challenges caused by neo-liberalism. As a response to these challenges, trade unions have been engaging in a range of activities. These activities are being performed by unions in a process called renewal of the labour movement. The main body literature outlines six traditional strategies to revitalize trade unions: organizing, organizational restructuring, coalition building, social partnership, political action and international links. These strategies have been discussed mainly in relation to European and North American countries and there does not appear to be any systematic discussion on the implementation of these and other renewal strategies in Latin-American countries. One Latin American country with an important tradition of unionism is Chile. Despite being regarded as highly politicised and innovative, Chilean unions have been facing neoliberal state policies that have weakened their movement over the last three decades. Yet the government calls the newly introduced regulation as a modernization of the industrial relations. In addition, employer strategies have also restrained the types of actions that Chilean unions can implement. Despite this, trade unions in Chile are addressing these difficulties through the implementation of different practices contained within the trade union revitalization framework. This paper is part of a PhD research regarding trade union renewal in Chilean industrial relations. The purpose of this paper is to understand the process of trade union revitalization in Chile and identify the specific activities and practices implemented by a Chilean trade union in a drink manufacturing company to face revitalization of the labour movement. Using case study research, the paper argues that this trade union is taking steps towards renewal by mainly using labour-management partnerships and restructuring its internal structures through mergers. However, these efforts are met with national-level isolation, workplace tensions and negative management strategies that are further fragmenting the movement. Although the trade union in this case study is implementing activities that seem to be effective in revitalizing the movement, the results and support for this is uneven due to the context of fragmentation.

Research paper thumbnail of Transferencia de la capacitación y rol del supervisor: caso estudio en empresa manufacturera de alimentos en Chile.

Bellido de Luna, 2018

El interés por la transferencia de conocimientos al puesto de trabajo ha tenido un renovado inter... more El interés por la transferencia de conocimientos al puesto de trabajo ha tenido un renovado interés en los últimos años. Varias investigaciones han demostrado la importancia predominante que tiene el contexto laboral y más específicamente el apoyo del supervisor en la transferencia de conocimientos al puesto de trabajo. El siguiente artículo aborda el rol del contexto organizacional en el proceso de transferencia de la capacitación ya que, a pesar de que estas características son temas largamente estudiados internacionalmente, es poca la evidencia que se puede obtener de la trasferencia de conocimientos en los ambientes laborales chilenos los cuales son altamente enfocados a la eficiencia operacional. Utilizando un caso estudio exploratorio se midió la transferencia de conocimientos al puesto de trabajo de un programa de capacitación en una empresa de la industria de alimentos. Los resultados muestran los desafíos típicos a los que se enfrentan los trabajadores para aplicar sus conocimientos una vez que vuelven a su puesto de trabajo. El estudio concluye que las variables organizaciones son aquellas que mayormente influyen en la trasferencia de conocimientos y por consecuencia, las cuales debe atender la organización para aumentar la transferencia. La principal contribución de este trabajo es la evidencia empírica cualitativa que se añade al cumulo de investigaciones realizadas sobre la transferencia de la capacitación.

Research paper thumbnail of Engaging with social media in a context of fragmentation and change: Chilean unions' use of the Internet and social media

Employee Relations: The International Journal, 2022

PurposeThis paper explores the ways in which a range of company-level trade unions based in Chile... more PurposeThis paper explores the ways in which a range of company-level trade unions based in Chile's food manufacturing industry engage with Internet technologies and social media.Design/methodology/approachThe research has a qualitative methodology with 69 semi-structured interviews conducted between 2015 and late-2019 with different level informants such as trade union leaders, human resource managers, line managers, labour lawyers, academics and field experts.FindingsThe findings suggest that these trade unions' engagement with social media was not widespread, using it to share communication of day-to-day activities with members. The article argues that even in contexts where there appear to be some radical union traditions, a trade unions' identity, as well as the nature of the employment relationship, can have a constraining effect regarding how unions use digital technologies and social media.Practical implicationsThe article suggests new ways for Chilean trade unio...

Research paper thumbnail of Employer constraints on trade union renewal in Chile

Journal of Industrial Relations, 2022

The present article explores the revitalisation strategies developed by a company-level trade uni... more The present article explores the revitalisation strategies developed by a company-level trade union in the food manufacturing industry in Chile. Using qualitative research and building on a case study, the findings suggest that predominant renewal strategies were restructuring through mergers, a variation on the Anglo-Saxon labour-management partnership, and organising based on recruiting new members and legal mobilization. The article argues that these revitalisation strategies were implemented in relation to the deployment of the employer's trade union weakening strategies, this being the central feature that drove the renewal capabilities of the researched trade union. The article contributes to enlarge the understanding of the way employer strategies and regulatory contexts shape the union revitalization framework.

Research paper thumbnail of Management, the state and union-weakening practices in Chile: A case study approach of the dual and ambivalent role of the state in a process of democratisation

Economic and Industrial Democracy

The article analyses a range of union-weakening practices developed in three Chilean workplaces. ... more The article analyses a range of union-weakening practices developed in three Chilean workplaces. The findings suggest the existence of an ambivalent employment relationship between employers and trade unions where an ongoing informal labour–management partnership simultaneously coexisted with de-collectivising strategies. The article argues that the Chilean state has aided employers in the implementation of such union-weakening practices through the labour legislation. Sixty-nine semi-structured interviews with trade union leaders, human resource managers and field experts inform this research. The legacy of previous forms of state intervention that countered the processes of democratisation is found to be essential in the use of de-collectivisation.

Research paper thumbnail of Trade union renewal and the modernization of employment relations in Chile: an illustrative case of a Chilean drinks manufacturing company

Bellido de Luna, D., 2018

One of the key issues in trade unionism today is how to manage the social and economic challenges... more One of the key issues in trade unionism today is how to manage the social and economic challenges caused by neo-liberalism. As a response to these challenges, trade unions have been engaging in a range of activities. These activities are being performed by unions in a process called renewal of the labour movement. The main body literature outlines six traditional strategies to revitalize trade unions: organizing, organizational restructuring, coalition building, social partnership, political action and international links. These strategies have been discussed mainly in relation to European and North American countries and there does not appear to be any systematic discussion on the implementation of these and other renewal strategies in Latin-American countries. One Latin American country with an important tradition of unionism is Chile. Despite being regarded as highly politicised and innovative, Chilean unions have been facing neoliberal state policies that have weakened their movement over the last three decades. Yet the government calls the newly introduced regulation as a modernization of the industrial relations. In addition, employer strategies have also restrained the types of actions that Chilean unions can implement. Despite this, trade unions in Chile are addressing these difficulties through the implementation of different practices contained within the trade union revitalization framework. This paper is part of a PhD research regarding trade union renewal in Chilean industrial relations. The purpose of this paper is to understand the process of trade union revitalization in Chile and identify the specific activities and practices implemented by a Chilean trade union in a drink manufacturing company to face revitalization of the labour movement. Using case study research, the paper argues that this trade union is taking steps towards renewal by mainly using labour-management partnerships and restructuring its internal structures through mergers. However, these efforts are met with national-level isolation, workplace tensions and negative management strategies that are further fragmenting the movement. Although the trade union in this case study is implementing activities that seem to be effective in revitalizing the movement, the results and support for this is uneven due to the context of fragmentation.

Research paper thumbnail of Transferencia de la capacitación y rol del supervisor: caso estudio en empresa manufacturera de alimentos en Chile.

Bellido de Luna, 2018

El interés por la transferencia de conocimientos al puesto de trabajo ha tenido un renovado inter... more El interés por la transferencia de conocimientos al puesto de trabajo ha tenido un renovado interés en los últimos años. Varias investigaciones han demostrado la importancia predominante que tiene el contexto laboral y más específicamente el apoyo del supervisor en la transferencia de conocimientos al puesto de trabajo. El siguiente artículo aborda el rol del contexto organizacional en el proceso de transferencia de la capacitación ya que, a pesar de que estas características son temas largamente estudiados internacionalmente, es poca la evidencia que se puede obtener de la trasferencia de conocimientos en los ambientes laborales chilenos los cuales son altamente enfocados a la eficiencia operacional. Utilizando un caso estudio exploratorio se midió la transferencia de conocimientos al puesto de trabajo de un programa de capacitación en una empresa de la industria de alimentos. Los resultados muestran los desafíos típicos a los que se enfrentan los trabajadores para aplicar sus conocimientos una vez que vuelven a su puesto de trabajo. El estudio concluye que las variables organizaciones son aquellas que mayormente influyen en la trasferencia de conocimientos y por consecuencia, las cuales debe atender la organización para aumentar la transferencia. La principal contribución de este trabajo es la evidencia empírica cualitativa que se añade al cumulo de investigaciones realizadas sobre la transferencia de la capacitación.