Dr. Dario Vasquez - Academia.edu (original) (raw)

Dr. Dario Vasquez is a practicing educator, business expert with theoretical and practical experiences in business and academia. He is a business & academic consultant where he consults with small and large business establishments as well as academic institutions. He is based in Florida, USA and his international experiences include Argentina, the Bahamas, Brazil, Canada, Dominican Republic, France, Italy, Mexico, Portugal, Spain, and Uruguay. He believes education is the light that shines a person’s life and online education is the way to go as a result of globalization and technological growth; he teaches management. Currently, he is the Journal Manager of the International Journal of Management, Economics, and Social Sciences.

He dreams about, education, talks about education, searches about education, and writes about education. He is author of the book Managing Customer Service: A Practical Guide to Thrive and several peer-reviewed articles. He has actively presented papers at national and international conferences, educational settings including academic success.

He has been teaching management for 10 years and brings a combination of academic and business experience to engage learners in a collaborative learning environment. Prior to entering the academic field, Dario spent over 17 years in the hospitality industry including the hotel, cruise, and restaurant sector. He is a Certified ServSafe Instructor and Registered ServSafe Examination Proctor by the National Restaurant Association. He has trained employees, business owners, and managers in areas like: customer service, customer retention, food safety and sanitation at food establishments, safety at the workplace, effective leadership, management, employee relations and retention, effective teaching, international employment and the importance of embracing diversity in today’s global environment.

He has a Doctorate in management, an MBA with a concentration in leadership for managers, and a Bachelor of Science in Hospitality Management from the state of Florida. He has received Faculty of the Quarter Awards at the higher education level and Employee of the Month at the hospitality-hotel level. Dario has also been awarded several scholarships for Outstanding and Meritorious Academic Achievements. He is a member of Society for Human Resource Management (SHRM), Global Trade Chamber, Academy of Management, Sigma Beta Delta, and The Hospitality Industry Network (NEWH). .

PUBLICATIONS
Vasquez, D. & Davis, B. (2016). Quality Customer Service: Five Things You Should Do To Achieve Care Excellence in the Higher Education Sector. DRV Institute of Management, 1 (1), 1–12

Vasquez, D. (2015). Managing Customer Service: A Practical Guide to Thrive. (1st ed.). Sunrise, FL: The Global Business Institute.

Vasquez, D. (2014). Employee Retention for Economic Stabilization:
A Qualitative Phenomenological Study in the Hospitality Sector. International Journal of
Management, Economics and Social Sciences (IJMESS), 3 (1), 1-17.

Vasquez, D. (2014). Employee Turnover in the Hospitality Industry: A Qualitative Phenomenological Study. Journal of Academy for Advancement of Business Research, 1(1), 78-82.
Phone: (1) 954-534-1813
Address: Fort Lauderdale, Florida, United States

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