Ebrahim Chirani - Academia.edu (original) (raw)

Papers by Ebrahim Chirani

Research paper thumbnail of Analysis of Leisure Activities for Students in Guilan and Mazandaran

Research paper thumbnail of Investigating the Effect of Withholding Strategy of Bad News on Shareholders' Satisfaction

بررسی‌های حسابداری و حسابرسی, 2018

Objective: According to the prospectus of Iran's Capital Market, this market can be turned in... more Objective: According to the prospectus of Iran's Capital Market, this market can be turned into an Islamic finance center in the Middle East. This requires to protect investors' right through organizing, maintaining and developing a transparent, fair and efficient market for a variety of different types of securities. Transparency and reduction of asymmetry reduce risk in the capital market and increase investor attraction to this market. For this purpose, present research investigates the information asymmetry generated by companies bad news withholding and its role in shareholders' satisfaction. Methods: In this research, abnormal stock return rate before and after the general meeting date has been used to examine the Information Asymmetry. Trading value and open trading days have also been used as indicators to measure the shareholders' satisfaction. To achieve the research goal, 123 companies listed in the Tehran Stock Exchange during the period from 2011 to 2016...

Research paper thumbnail of Comparing the strength of Iranian and foreign brands in terms of household appliances from customers' point of view in Guilan

‫مدیریت بازرگانی, 2011

Brand strength is a variable with the wide scope of definition that can survey marketing strategy... more Brand strength is a variable with the wide scope of definition that can survey marketing strategy and customers' perceptions.In this article, the strength of 23 brands of household appliances in Guilan market have been evaluated by using BAV models and with receiving customers' opinion from questionnaire. The result indicated that as a whole,foreign brands are stronger than Iranian brands in the field of household appliances.Through four components of BAV model ,differentiation of foreign brands are much superior than Iranian brands.But about Iranian brands, knowledge is a component which has better position.According to this,we suggested that Iranian brands can use this competitive advantage in the field of knowledge to give identity to their brands and in the next steps for making strong brand,the concentration should be on relevance,esteem and differentiation respectively.

Research paper thumbnail of Organizational Culture and the Financial Performance of Manufacturing Firms

This paper intends to examine the relationship between organizational culture and the financial p... more This paper intends to examine the relationship between organizational culture and the financial performance of manufacturing firms in the province of Guilan (Iran). To do so, a statistical sample with the size of 247 firms located at industrial towns/parks in Guilan was selected. The required data was collected through questionnaire. Then, the relationship between organization culture, including the clan culture, adhocracy culture, market culture and hierarchy culture, and the financial performance was analyzed according to the proposed model and by using Spearman’s rank correlation coefficient. The results show that there is a significant positive relationship between clan culture (correlation coefficient: 0/65), adhocracy culture (0/63), market culture (0/68) and hierarchy culture (0/59) and the financial performance of manufacturing firms.

Research paper thumbnail of The Comparison of Credit Risk between Artificial Neural Network and Logistic Regression Models in Tose-Taavon Bank in Guilan

International Journal of Applied Operational Research - An Open Access Journal, 2015

One of the most important issues always facing banks and financial institutes is the issue of cre... more One of the most important issues always facing banks and financial institutes is the issue of credit risk or the possibility of failure in the fulfillment of obligations by applicants who are receiving credit facilities. The considerable number of banks’ delayed loan payments all around the world shows the importance of this issue and the necessary consideration of this topic. Accordingly, many efforts have been made for providing an efficient model for more accurate evaluation and classification of applicants receiving credit facilities for valid decision making about granting or not granting these facilities to them. Different statistic methods have been applied for this purpose, such as Discriminant Analysis, Probit Regression, Logistic Regression, Neural Network and so on. Among these methods, Neural Network has been considered mostly because of its high flexibility in recent years. In this research, many efforts have been made to examine the efficiency of Logistic Regression an...

Research paper thumbnail of Time Variable Modeling of The Optimal Hedge Ratio Using Future Contracts: A Combined Approach of Pair-Capula Functions and Wavelet Decomposition

Journal of Financial Managment Perspective, 2020

The dependency structure of the futures and spot markets is crucial for achieving the optimal hed... more The dependency structure of the futures and spot markets is crucial for achieving the optimal hedge ratio. Accordingly, the use of methods that consider the structural dependence on the decomposed frequencies in the modeling can achieve the optimal hedge ratio. The purpose of the this study is to model the optimal hedge ratio in futures and spot markets of gold coin with respect to structural dependence based on wavelet-Copula as time variables. For this purpose, the data of spot and futures markets of gold coins in Tehran Stock Exchange during March 25, 2014 to September 2, 2018 were used in daily time frame The results of time variability wavelet analysis model, GARCH-Copula model, and Combined Pair-Capula Functions and Wavelet Decomposition showed better performance of the models based on Combined Pair-Capula Functions and Wavelet Decomposition in the medium and long term.

Research paper thumbnail of A study of Financing Decisions and Capital Structure in Real Investment

In real investment, there is a relationship between external financing and abnormal stock returns... more In real investment, there is a relationship between external financing and abnormal stock returns. This study predicts a negative correlation between external financing and stock returns. The dependent variable of the research is stock returns and the independent variables are net financing and equity ratio. Also, control variables of the research includes assets growth, company’s size and company’s age. In this research, the hypotheses have been tested using the financial statements of 178 industrial companies accepted in Tehran Stock Exchange over the 2012-2016 period and also regression models with panel data. The results indicate a positive correlation between external financing, in both net and composition cases, with abnormal stock returns and also a negative correlation between external financing –again in both net and composition cases- with abnormal stock returns in the stock model. In addition, when we use net and composition financing simultaneously, there is not a signif...

Research paper thumbnail of Designing and Evaluating a Model to Explain Economic Transparency and National Trust by Emphasis on E-Commerce

E-commerce has grown and expanded as the Internet has expanded and inevitably affected much of so... more E-commerce has grown and expanded as the Internet has expanded and inevitably affected much of society. This trade is one of the factors driving the economic growth and development. Therefore, the study of the effective factors, their prerequisites and their consequences, is important. The purpose of this research is examining and modeling the place of transparency and national trust in the e-commerce process with a mixed approach. In the qualitative part of the research, a conceptual model was designed with the opinion of 21 experts in the field of e-commerce. In the quantitative research phase, the designed model has been tested through a statistical sample of 300 active users in the e-commerce space. The analysis of information in the quantitative part of the model has been done by modeling structural equations. Information analysis was performed in two parts of measurement model and structural part of model. In order to evaluate the measurement model, the technical characteristi...

Research paper thumbnail of Brand Performance and Brand Equity

This paper focus on brand performance and brand equity. Role of brand equity in brand performance... more This paper focus on brand performance and brand equity. Role of brand equity in brand performance is also supported by literature and at the end of paper Conslusions are also drawn.

Research paper thumbnail of Explaining the consumption of food industry products in elementary school students of Anzali city with an emphasis on marketing applications

This study was conducted to explain the consumption of food industry products in elementary schoo... more This study was conducted to explain the consumption of food industry products in elementary school children of Bandar Anzali city as well as to identify factors affecting parents' willingness to purchase. Various studies indicate that two variables of parents’ attitudes and marketing strategies can affect parents' willingness to purchase. This research is considered as applied study, it is descriptive in terms of implementation of study, and finally it is field study in terms of data collection. The population of this study included parents of elementary school children aged 6 to 11 in Anzali elementary schools. In this study, available nonrandom sampling method was used. The sample size was estimated as 407 people using Cochran formula, and 600 questionnaires were distributed based on return rate, while 407 of them were recognized appropriate for analysis. Data were collected by questionnaire. In the present study, using descriptive statistics indices, each of the variables...

Research paper thumbnail of A model for value co-creation in business-to-business marketing

In parallel with the emergence of the logic of service dominance, the marketing paradigm has chan... more In parallel with the emergence of the logic of service dominance, the marketing paradigm has changed and a new approach to customer engagement in value creation has emerged, called "value co-creation." Due to the nature of purchasing in B2B markets focusing on relational interactions rather than price competition, customers are more loyal to the brand and have higher satisfaction, which leads to improved brand and firm performance. Given the importance and place of value co-creation in the business-to-business marketing, the purpose of this paper is to examine the factors affecting brand performance by emphasizing on value co-creation. In this regard, the research has been done with a mixed approach. In the qualitative section, a conceptual model has been designed with the opinion of 15 experts in the field of marketing through an open questionnaire. In the quantitative step, through a statistical sample of 343 employees and top managers of companies, the designed model wi...

Research paper thumbnail of External Financing Method: Financing through Debt and Stock Issuance

International Journal of Agricultural Management and Development, 2017

Countries need short, medium, and long-term investment plans for production growth and developmen... more Countries need short, medium, and long-term investment plans for production growth and development. Different sources for these investments can be supplied through retained profit, stock issuance, and bank loans, or a combination them. Institutions and firms need huge amount of capitals for their survival, production, and also development of activities. In addition, these institutions and firms rely heavily on financial markets for self-financing. The role of financial markets is to provide the required capitals for institutions and firms. Financing strategy is considered as one of the main areas of financial management decisions in companies seeking to increase shareholders’ wealth. Therefore, the aim of this paper was to discuss conventional methods of external financing through debt and stock issuance and explain their associated advantages and disadvantages.

Research paper thumbnail of Relationship Between Marketing Knowledge Management and Performance of Large Manufacturing Firms in Gilan Province

Research paper thumbnail of Organic Agriculture: Food for Future Green Consumers in Iran

International Journal of Agricultural Management and Development, 2017

The aim of this paper was investigating the effects of organic knowledge, perceived consequences,... more The aim of this paper was investigating the effects of organic knowledge, perceived consequences, subjective norms, price, and green trust, perceived consumer effectiveness, avail- ability, relative advantage, and organic purchase intention on organic purchase behavior among Iranian consumers as the consumers in a developing country.The survey questionnaire was administered to the customers of large chain stores and organic food stores in five provinces of Iran that had branches for producing and selling organic food products. Given the very few number of organic food consumers in Iran, only 192 out of 240 questionnaires were filled and then used as samples of study. In order to analysis the data and test the hypotheses, multiple regression analysis method was used using by SPSS software. Results showed strong support (R 2 =0.51) for the impact of price, consumer effectiveness, and perceived consequences on intention to purchase organic food products. Organic knowledge, green trust,...

Research paper thumbnail of The study of knowledge management’s effect on CRM success, Considering the intermediary effect of organizational factors. - TI Journals

International Journal of Economy, Management and Social Sciences, 2014

Knowledge management capability Customer relationship management success Organizational factors C... more Knowledge management capability Customer relationship management success Organizational factors Customer relationship management technology Customer orientation Considering the key role of knowledge management (KM) and customer relationship management (CRM) and their strategic effect in today’s competitive world, this research surveys the effect of knowledge management capability on customer relationship management success. With a review on subject’s literature, we faced a lot of studies that show the crucial role that knowledge management capability plays in being successful at customer relationship management. This research is done using a sample of 223 members of managers, assistances, and experts of Pasargad bank. data processing is done by Amos software using structural equations model. Research results show that knowledge management has positive and significant effects on customer relationship management through different variables as customer caring, acquiring and putting kno...

Research paper thumbnail of Offering Catastrophic Risk Management Framework by Alternative Risk Transfer Instruments to Islamic Capital Market with Cat Takaful (CT) Sukuk

Iranian Journal of Finance, 2021

Offering Catastrophic Risk Management Framework by… jurisprudence. According to the systematic re... more Offering Catastrophic Risk Management Framework by… jurisprudence. According to the systematic review research method 8 steps, the Sukuk model was implemented based on the extracted concepts from 23 Farsi articles and 50 English articles. After that interviews by 18 experts who were selected by purposive & Snowball sampling, The Delphi method was used to obtain the opinion of experts and their opinion was modified and implemented in the final model. In the open coding stage, 415 concepts were extracted which were classified into 10 categories and finally presented in 4 Propositions/themes. The trustworthiness and authenticity did base on the fourstage model of Lincoln and Guba and also its complementary step. We finally suggested that the catastrophe bond instrument could be issued in the form of a cat takaful (CT) sukuk contract template, as a solution for transferring catastrophic risks to the Islamic financial market.

Research paper thumbnail of Consumers’ Value Orientation and their Tendency for Purchase Behavior

Journal of Business Administration Researches, 2017

Research paper thumbnail of Entrepreneurship and Its Importance in Organizations

Oman Chapter of Arabian Journal of Business and Management Review, 2013

Entrepreneurship be seen in a wide range of tasks. These tasks can be included from pure innovati... more Entrepreneurship be seen in a wide range of tasks. These tasks can be included from pure innovation to ordinary activities. Entrepreneurship can be found not only independently and individually, rather in all organizations be taken courageous decision and effect on resources composition and allocation. Entrepreneur within the organization is as basis of management. Entrepreneurship is a behavior not a specific attribute in entrepreneur personality. Entrepreneurship is into two forms entrepreneurship free and independent within the organization. Requisite creation entrepreneurship in every organization is consists the rapid rise of new competitors, create a feeling of distrust than traditional methods in companies, exiting the best work force from companies and their action to independent entrepreneurship. In this article it deals to entrepreneurial state and its concept, entrepreneurship environment and its benefits.

Research paper thumbnail of Conceptual Framework of CRM Process in Banking System

Nigerian Chapter of Arabian Journal of Business and Management Review, 2013

Today, effective customer relationship management (CRM) has become a critical challenge in busine... more Today, effective customer relationship management (CRM) has become a critical challenge in business competition. CRM is dependent on process management completely that focus on CRM, Managers can Make sure the efficient development of human resources in desirable performance. Purpose of this paper is conceptualizes CRM Process consideration the different perspectives that exist in CRM process, we grouped the different perspectives on the CRM process implementation. Therefore, this paper first defines the concept of CRM processes and Conceptual models of CRM, and finally, Conclusions.

Research paper thumbnail of Designing a model for explanation of the internet banking acceptance rate

2010 2nd IEEE International Conference on Information Management and Engineering, 2010

The present article tries to utilize structural equations model to explain internet banking accep... more The present article tries to utilize structural equations model to explain internet banking acceptance rate. So accordingly, three factors including innovation characteristics of electronic banking system, individual characteristics of bank customers and market facilitating conditions have been used based on different theories proposed. Measurement of the variables by the use of questionnaires based on the comments of internet customers of Guilan province banks and the analysis of those comments through causal model indicated that the characteristics of internet banking system and individual characteristics of customers affect directly on internet banking acceptance rate.

Research paper thumbnail of Analysis of Leisure Activities for Students in Guilan and Mazandaran

Research paper thumbnail of Investigating the Effect of Withholding Strategy of Bad News on Shareholders' Satisfaction

بررسی‌های حسابداری و حسابرسی, 2018

Objective: According to the prospectus of Iran's Capital Market, this market can be turned in... more Objective: According to the prospectus of Iran's Capital Market, this market can be turned into an Islamic finance center in the Middle East. This requires to protect investors' right through organizing, maintaining and developing a transparent, fair and efficient market for a variety of different types of securities. Transparency and reduction of asymmetry reduce risk in the capital market and increase investor attraction to this market. For this purpose, present research investigates the information asymmetry generated by companies bad news withholding and its role in shareholders' satisfaction. Methods: In this research, abnormal stock return rate before and after the general meeting date has been used to examine the Information Asymmetry. Trading value and open trading days have also been used as indicators to measure the shareholders' satisfaction. To achieve the research goal, 123 companies listed in the Tehran Stock Exchange during the period from 2011 to 2016...

Research paper thumbnail of Comparing the strength of Iranian and foreign brands in terms of household appliances from customers' point of view in Guilan

‫مدیریت بازرگانی, 2011

Brand strength is a variable with the wide scope of definition that can survey marketing strategy... more Brand strength is a variable with the wide scope of definition that can survey marketing strategy and customers' perceptions.In this article, the strength of 23 brands of household appliances in Guilan market have been evaluated by using BAV models and with receiving customers' opinion from questionnaire. The result indicated that as a whole,foreign brands are stronger than Iranian brands in the field of household appliances.Through four components of BAV model ,differentiation of foreign brands are much superior than Iranian brands.But about Iranian brands, knowledge is a component which has better position.According to this,we suggested that Iranian brands can use this competitive advantage in the field of knowledge to give identity to their brands and in the next steps for making strong brand,the concentration should be on relevance,esteem and differentiation respectively.

Research paper thumbnail of Organizational Culture and the Financial Performance of Manufacturing Firms

This paper intends to examine the relationship between organizational culture and the financial p... more This paper intends to examine the relationship between organizational culture and the financial performance of manufacturing firms in the province of Guilan (Iran). To do so, a statistical sample with the size of 247 firms located at industrial towns/parks in Guilan was selected. The required data was collected through questionnaire. Then, the relationship between organization culture, including the clan culture, adhocracy culture, market culture and hierarchy culture, and the financial performance was analyzed according to the proposed model and by using Spearman’s rank correlation coefficient. The results show that there is a significant positive relationship between clan culture (correlation coefficient: 0/65), adhocracy culture (0/63), market culture (0/68) and hierarchy culture (0/59) and the financial performance of manufacturing firms.

Research paper thumbnail of The Comparison of Credit Risk between Artificial Neural Network and Logistic Regression Models in Tose-Taavon Bank in Guilan

International Journal of Applied Operational Research - An Open Access Journal, 2015

One of the most important issues always facing banks and financial institutes is the issue of cre... more One of the most important issues always facing banks and financial institutes is the issue of credit risk or the possibility of failure in the fulfillment of obligations by applicants who are receiving credit facilities. The considerable number of banks’ delayed loan payments all around the world shows the importance of this issue and the necessary consideration of this topic. Accordingly, many efforts have been made for providing an efficient model for more accurate evaluation and classification of applicants receiving credit facilities for valid decision making about granting or not granting these facilities to them. Different statistic methods have been applied for this purpose, such as Discriminant Analysis, Probit Regression, Logistic Regression, Neural Network and so on. Among these methods, Neural Network has been considered mostly because of its high flexibility in recent years. In this research, many efforts have been made to examine the efficiency of Logistic Regression an...

Research paper thumbnail of Time Variable Modeling of The Optimal Hedge Ratio Using Future Contracts: A Combined Approach of Pair-Capula Functions and Wavelet Decomposition

Journal of Financial Managment Perspective, 2020

The dependency structure of the futures and spot markets is crucial for achieving the optimal hed... more The dependency structure of the futures and spot markets is crucial for achieving the optimal hedge ratio. Accordingly, the use of methods that consider the structural dependence on the decomposed frequencies in the modeling can achieve the optimal hedge ratio. The purpose of the this study is to model the optimal hedge ratio in futures and spot markets of gold coin with respect to structural dependence based on wavelet-Copula as time variables. For this purpose, the data of spot and futures markets of gold coins in Tehran Stock Exchange during March 25, 2014 to September 2, 2018 were used in daily time frame The results of time variability wavelet analysis model, GARCH-Copula model, and Combined Pair-Capula Functions and Wavelet Decomposition showed better performance of the models based on Combined Pair-Capula Functions and Wavelet Decomposition in the medium and long term.

Research paper thumbnail of A study of Financing Decisions and Capital Structure in Real Investment

In real investment, there is a relationship between external financing and abnormal stock returns... more In real investment, there is a relationship between external financing and abnormal stock returns. This study predicts a negative correlation between external financing and stock returns. The dependent variable of the research is stock returns and the independent variables are net financing and equity ratio. Also, control variables of the research includes assets growth, company’s size and company’s age. In this research, the hypotheses have been tested using the financial statements of 178 industrial companies accepted in Tehran Stock Exchange over the 2012-2016 period and also regression models with panel data. The results indicate a positive correlation between external financing, in both net and composition cases, with abnormal stock returns and also a negative correlation between external financing –again in both net and composition cases- with abnormal stock returns in the stock model. In addition, when we use net and composition financing simultaneously, there is not a signif...

Research paper thumbnail of Designing and Evaluating a Model to Explain Economic Transparency and National Trust by Emphasis on E-Commerce

E-commerce has grown and expanded as the Internet has expanded and inevitably affected much of so... more E-commerce has grown and expanded as the Internet has expanded and inevitably affected much of society. This trade is one of the factors driving the economic growth and development. Therefore, the study of the effective factors, their prerequisites and their consequences, is important. The purpose of this research is examining and modeling the place of transparency and national trust in the e-commerce process with a mixed approach. In the qualitative part of the research, a conceptual model was designed with the opinion of 21 experts in the field of e-commerce. In the quantitative research phase, the designed model has been tested through a statistical sample of 300 active users in the e-commerce space. The analysis of information in the quantitative part of the model has been done by modeling structural equations. Information analysis was performed in two parts of measurement model and structural part of model. In order to evaluate the measurement model, the technical characteristi...

Research paper thumbnail of Brand Performance and Brand Equity

This paper focus on brand performance and brand equity. Role of brand equity in brand performance... more This paper focus on brand performance and brand equity. Role of brand equity in brand performance is also supported by literature and at the end of paper Conslusions are also drawn.

Research paper thumbnail of Explaining the consumption of food industry products in elementary school students of Anzali city with an emphasis on marketing applications

This study was conducted to explain the consumption of food industry products in elementary schoo... more This study was conducted to explain the consumption of food industry products in elementary school children of Bandar Anzali city as well as to identify factors affecting parents' willingness to purchase. Various studies indicate that two variables of parents’ attitudes and marketing strategies can affect parents' willingness to purchase. This research is considered as applied study, it is descriptive in terms of implementation of study, and finally it is field study in terms of data collection. The population of this study included parents of elementary school children aged 6 to 11 in Anzali elementary schools. In this study, available nonrandom sampling method was used. The sample size was estimated as 407 people using Cochran formula, and 600 questionnaires were distributed based on return rate, while 407 of them were recognized appropriate for analysis. Data were collected by questionnaire. In the present study, using descriptive statistics indices, each of the variables...

Research paper thumbnail of A model for value co-creation in business-to-business marketing

In parallel with the emergence of the logic of service dominance, the marketing paradigm has chan... more In parallel with the emergence of the logic of service dominance, the marketing paradigm has changed and a new approach to customer engagement in value creation has emerged, called "value co-creation." Due to the nature of purchasing in B2B markets focusing on relational interactions rather than price competition, customers are more loyal to the brand and have higher satisfaction, which leads to improved brand and firm performance. Given the importance and place of value co-creation in the business-to-business marketing, the purpose of this paper is to examine the factors affecting brand performance by emphasizing on value co-creation. In this regard, the research has been done with a mixed approach. In the qualitative section, a conceptual model has been designed with the opinion of 15 experts in the field of marketing through an open questionnaire. In the quantitative step, through a statistical sample of 343 employees and top managers of companies, the designed model wi...

Research paper thumbnail of External Financing Method: Financing through Debt and Stock Issuance

International Journal of Agricultural Management and Development, 2017

Countries need short, medium, and long-term investment plans for production growth and developmen... more Countries need short, medium, and long-term investment plans for production growth and development. Different sources for these investments can be supplied through retained profit, stock issuance, and bank loans, or a combination them. Institutions and firms need huge amount of capitals for their survival, production, and also development of activities. In addition, these institutions and firms rely heavily on financial markets for self-financing. The role of financial markets is to provide the required capitals for institutions and firms. Financing strategy is considered as one of the main areas of financial management decisions in companies seeking to increase shareholders’ wealth. Therefore, the aim of this paper was to discuss conventional methods of external financing through debt and stock issuance and explain their associated advantages and disadvantages.

Research paper thumbnail of Relationship Between Marketing Knowledge Management and Performance of Large Manufacturing Firms in Gilan Province

Research paper thumbnail of Organic Agriculture: Food for Future Green Consumers in Iran

International Journal of Agricultural Management and Development, 2017

The aim of this paper was investigating the effects of organic knowledge, perceived consequences,... more The aim of this paper was investigating the effects of organic knowledge, perceived consequences, subjective norms, price, and green trust, perceived consumer effectiveness, avail- ability, relative advantage, and organic purchase intention on organic purchase behavior among Iranian consumers as the consumers in a developing country.The survey questionnaire was administered to the customers of large chain stores and organic food stores in five provinces of Iran that had branches for producing and selling organic food products. Given the very few number of organic food consumers in Iran, only 192 out of 240 questionnaires were filled and then used as samples of study. In order to analysis the data and test the hypotheses, multiple regression analysis method was used using by SPSS software. Results showed strong support (R 2 =0.51) for the impact of price, consumer effectiveness, and perceived consequences on intention to purchase organic food products. Organic knowledge, green trust,...

Research paper thumbnail of The study of knowledge management’s effect on CRM success, Considering the intermediary effect of organizational factors. - TI Journals

International Journal of Economy, Management and Social Sciences, 2014

Knowledge management capability Customer relationship management success Organizational factors C... more Knowledge management capability Customer relationship management success Organizational factors Customer relationship management technology Customer orientation Considering the key role of knowledge management (KM) and customer relationship management (CRM) and their strategic effect in today’s competitive world, this research surveys the effect of knowledge management capability on customer relationship management success. With a review on subject’s literature, we faced a lot of studies that show the crucial role that knowledge management capability plays in being successful at customer relationship management. This research is done using a sample of 223 members of managers, assistances, and experts of Pasargad bank. data processing is done by Amos software using structural equations model. Research results show that knowledge management has positive and significant effects on customer relationship management through different variables as customer caring, acquiring and putting kno...

Research paper thumbnail of Offering Catastrophic Risk Management Framework by Alternative Risk Transfer Instruments to Islamic Capital Market with Cat Takaful (CT) Sukuk

Iranian Journal of Finance, 2021

Offering Catastrophic Risk Management Framework by… jurisprudence. According to the systematic re... more Offering Catastrophic Risk Management Framework by… jurisprudence. According to the systematic review research method 8 steps, the Sukuk model was implemented based on the extracted concepts from 23 Farsi articles and 50 English articles. After that interviews by 18 experts who were selected by purposive & Snowball sampling, The Delphi method was used to obtain the opinion of experts and their opinion was modified and implemented in the final model. In the open coding stage, 415 concepts were extracted which were classified into 10 categories and finally presented in 4 Propositions/themes. The trustworthiness and authenticity did base on the fourstage model of Lincoln and Guba and also its complementary step. We finally suggested that the catastrophe bond instrument could be issued in the form of a cat takaful (CT) sukuk contract template, as a solution for transferring catastrophic risks to the Islamic financial market.

Research paper thumbnail of Consumers’ Value Orientation and their Tendency for Purchase Behavior

Journal of Business Administration Researches, 2017

Research paper thumbnail of Entrepreneurship and Its Importance in Organizations

Oman Chapter of Arabian Journal of Business and Management Review, 2013

Entrepreneurship be seen in a wide range of tasks. These tasks can be included from pure innovati... more Entrepreneurship be seen in a wide range of tasks. These tasks can be included from pure innovation to ordinary activities. Entrepreneurship can be found not only independently and individually, rather in all organizations be taken courageous decision and effect on resources composition and allocation. Entrepreneur within the organization is as basis of management. Entrepreneurship is a behavior not a specific attribute in entrepreneur personality. Entrepreneurship is into two forms entrepreneurship free and independent within the organization. Requisite creation entrepreneurship in every organization is consists the rapid rise of new competitors, create a feeling of distrust than traditional methods in companies, exiting the best work force from companies and their action to independent entrepreneurship. In this article it deals to entrepreneurial state and its concept, entrepreneurship environment and its benefits.

Research paper thumbnail of Conceptual Framework of CRM Process in Banking System

Nigerian Chapter of Arabian Journal of Business and Management Review, 2013

Today, effective customer relationship management (CRM) has become a critical challenge in busine... more Today, effective customer relationship management (CRM) has become a critical challenge in business competition. CRM is dependent on process management completely that focus on CRM, Managers can Make sure the efficient development of human resources in desirable performance. Purpose of this paper is conceptualizes CRM Process consideration the different perspectives that exist in CRM process, we grouped the different perspectives on the CRM process implementation. Therefore, this paper first defines the concept of CRM processes and Conceptual models of CRM, and finally, Conclusions.

Research paper thumbnail of Designing a model for explanation of the internet banking acceptance rate

2010 2nd IEEE International Conference on Information Management and Engineering, 2010

The present article tries to utilize structural equations model to explain internet banking accep... more The present article tries to utilize structural equations model to explain internet banking acceptance rate. So accordingly, three factors including innovation characteristics of electronic banking system, individual characteristics of bank customers and market facilitating conditions have been used based on different theories proposed. Measurement of the variables by the use of questionnaires based on the comments of internet customers of Guilan province banks and the analysis of those comments through causal model indicated that the characteristics of internet banking system and individual characteristics of customers affect directly on internet banking acceptance rate.