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Research paper thumbnail of Factors Influencing the Timeliness in Completion of National Projects in Kenya: A Case of Nairobi City County Roads

Journal of International Business, Innovation and Strategic Management, Jun 28, 2019

This study aimed at finding out factors that influence timely completion of national project taki... more This study aimed at finding out factors that influence timely completion of national project taking a case study of road projects in Nairobi County, Kenya. The research was guided by the following research objectives; to determine the influence of project financing on timeliness in completion of in Kenya, to examine the influence of project planning on timeliness in completion of in Kenya, to determine the influence of stakeholder engagement on timeliness in completion of in Kenya and finally to determine the influence of contractor performance on timeliness in completion of in Kenya. The study focused on how finances, project planning, stakeholder engagement and contractor performance influenced timely completion of road construction projects. The study employed descriptive research design. The study also employed stratified random sampling technique in coming up with a sample size of 50. The study relied mostly on primary data sources where questionnaires were administered and utilized as source of data. Quantitative data was coded and entered into Statistical Package for Social Scientist (SPSS) and analysed using descriptive statistics as percentages, mode and quantitative analysis using chi-square. The findings of this study will help policy makers on key issues related to project development and management with particular reference to road construction. The study found that there was a positive and significant relationship between project financing, planning, stakeholder engagement and contractor performance to timeliness completion of road projects.

Research paper thumbnail of Innovation andperceivedcustomer value inmobile telecommunications firms in Kenya

The aim of the study was to determine the relationship between innovation dimension emphasized an... more The aim of the study was to determine the relationship between innovation dimension emphasized and perceived customer value in service firm operations. Most of the studies in literature support that innovation in services is an important factor that affects service quality, an antecedent of perceived customer value. However, there are relatively few studies in literature, especially in the Kenyan context that have been carried out to determine the relationship between innovation dimension and perceived customer value. The study was carried out in the mobile telecommunications firms in Kenya. The framework developed for the study comprised of three constructs; innovations dimension; the independent variable perceived service quality and perceived customer value, the dependent variable while perceived service quality was assumed to mediate the relationship between variables.The construct of innovation dimension was conceptualized as a bi-dimensional construct while perceived service q...

Research paper thumbnail of Factors Influencing the Timeliness in Completion of National Projects in Kenya: A Case of Nairobi City County Roads

Journal of International Business, Innovation and Strategic Management, Jun 28, 2019

This study aimed at finding out factors that influence timely completion of national project taki... more This study aimed at finding out factors that influence timely completion of national project taking a case study of road projects in Nairobi County, Kenya. The research was guided by the following research objectives; to determine the influence of project financing on timeliness in completion of in Kenya, to examine the influence of project planning on timeliness in completion of in Kenya, to determine the influence of stakeholder engagement on timeliness in completion of in Kenya and finally to determine the influence of contractor performance on timeliness in completion of in Kenya. The study focused on how finances, project planning, stakeholder engagement and contractor performance influenced timely completion of road construction projects. The study employed descriptive research design. The study also employed stratified random sampling technique in coming up with a sample size of 50. The study relied mostly on primary data sources where questionnaires were administered and utilized as source of data. Quantitative data was coded and entered into Statistical Package for Social Scientist (SPSS) and analysed using descriptive statistics as percentages, mode and quantitative analysis using chi-square. The findings of this study will help policy makers on key issues related to project development and management with particular reference to road construction. The study found that there was a positive and significant relationship between project financing, planning, stakeholder engagement and contractor performance to timeliness completion of road projects.

Research paper thumbnail of Innovation andperceivedcustomer value inmobile telecommunications firms in Kenya

The aim of the study was to determine the relationship between innovation dimension emphasized an... more The aim of the study was to determine the relationship between innovation dimension emphasized and perceived customer value in service firm operations. Most of the studies in literature support that innovation in services is an important factor that affects service quality, an antecedent of perceived customer value. However, there are relatively few studies in literature, especially in the Kenyan context that have been carried out to determine the relationship between innovation dimension and perceived customer value. The study was carried out in the mobile telecommunications firms in Kenya. The framework developed for the study comprised of three constructs; innovations dimension; the independent variable perceived service quality and perceived customer value, the dependent variable while perceived service quality was assumed to mediate the relationship between variables.The construct of innovation dimension was conceptualized as a bi-dimensional construct while perceived service q...

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