Irene Au - Academia.edu (original) (raw)
Papers by Irene Au
Choice Reviews Online, 2007
Praise for the second edition of" The Design of Sites"" In... more Praise for the second edition of" The Design of Sites"" In my worldwide IBM marketing role, I have the benefit of working with some of the finest international interactive agencies and internal Web teams. As I read" The Design of Sites,"[I see] the insight from years of professional advice has been put to paper. Nowhere have I seen such a practical, effective, and easy-to-use book to solve and avoid Internet design issues. I keep a copy of the book handy to remind me of the things I forgot and to gain fresh perspectives. It never fails to ...
This paper presents an overview of the User Experience (UX) team at Google. We focus on four aspe... more This paper presents an overview of the User Experience (UX) team at Google. We focus on four aspects of working within Google’s product development organization: (1) a bottom-up 'ideas ' culture, (2) a data-driven engineering approach, (3) a fast, highly iterative web development cycle, and (4) a global product perspective of designing for multiple countries. Each aspect leads to challenges and opportunities for the UX team. We discuss these, and outline some of the methodological approaches we employ to deal with them, along with some examples of our work.
Proceeding of the twenty-sixth annual CHI conference extended abstracts on Human factors in computing systems - CHI '08, 2008
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
This paper describes the development, design, and evaluation of the Advising Workbench (AWB), a s... more This paper describes the development, design, and evaluation of the Advising Workbench (AWB), a software development environment being developed at University of Illinois to support students, faculty, and professional advisors in the advising process. A participatory design strategy is being used with human factors design students taking part in the development of the AWB as researchers, designers, evaluators and, of course, as eventual users. Various systems-oriented conceptual tools have been used during the development of the AWB, such as hierarchical task analysis (HTA) and link analysis. Most notably, the AWB accesses University of Illinois course information from the World Wide Web (WWW). The AWB represents a test of many concepts, such as (1) the viability of tying student advising support to sources on the WWW, (2) the effectiveness of a large-scale participatory design exercise with human factors undergraduate students, and (3) the adequacy for naive users of our interpreta...
Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA '16, 2016
ABSTRACT This paper describes the design process used for Netscape Communicator's co... more ABSTRACT This paper describes the design process used for Netscape Communicator's collapsible toolbars. To meet our design goals, we designed a new widget whose roots came from objects in the 'real world instead of the software world. The design of this widget illustrates how ...
Abstract In this half day tutorial, we describe a variety of user interface design principles whi... more Abstract In this half day tutorial, we describe a variety of user interface design principles which are characteristic of Web design. These principles have been implemented by, experimented with, and validated through the experiences of the Yahoo! design team.
In this interactive session, a panel of experts will discuss and debate an emerging and pressing ... more In this interactive session, a panel of experts will discuss and debate an emerging and pressing issue: To have maximum impact on the user experience, how and where should a User Research team be structured within a corporation whose business depends on the development of successful interactive products through cross-functional collaboration? This has significant implications for organizations such as user
Choice Reviews Online, 2007
Praise for the second edition of" The Design of Sites"" In... more Praise for the second edition of" The Design of Sites"" In my worldwide IBM marketing role, I have the benefit of working with some of the finest international interactive agencies and internal Web teams. As I read" The Design of Sites,"[I see] the insight from years of professional advice has been put to paper. Nowhere have I seen such a practical, effective, and easy-to-use book to solve and avoid Internet design issues. I keep a copy of the book handy to remind me of the things I forgot and to gain fresh perspectives. It never fails to ...
This paper presents an overview of the User Experience (UX) team at Google. We focus on four aspe... more This paper presents an overview of the User Experience (UX) team at Google. We focus on four aspects of working within Google’s product development organization: (1) a bottom-up 'ideas ' culture, (2) a data-driven engineering approach, (3) a fast, highly iterative web development cycle, and (4) a global product perspective of designing for multiple countries. Each aspect leads to challenges and opportunities for the UX team. We discuss these, and outline some of the methodological approaches we employ to deal with them, along with some examples of our work.
Proceeding of the twenty-sixth annual CHI conference extended abstracts on Human factors in computing systems - CHI '08, 2008
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
This paper describes the development, design, and evaluation of the Advising Workbench (AWB), a s... more This paper describes the development, design, and evaluation of the Advising Workbench (AWB), a software development environment being developed at University of Illinois to support students, faculty, and professional advisors in the advising process. A participatory design strategy is being used with human factors design students taking part in the development of the AWB as researchers, designers, evaluators and, of course, as eventual users. Various systems-oriented conceptual tools have been used during the development of the AWB, such as hierarchical task analysis (HTA) and link analysis. Most notably, the AWB accesses University of Illinois course information from the World Wide Web (WWW). The AWB represents a test of many concepts, such as (1) the viability of tying student advising support to sources on the WWW, (2) the effectiveness of a large-scale participatory design exercise with human factors undergraduate students, and (3) the adequacy for naive users of our interpreta...
Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA '16, 2016
ABSTRACT This paper describes the design process used for Netscape Communicator's co... more ABSTRACT This paper describes the design process used for Netscape Communicator's collapsible toolbars. To meet our design goals, we designed a new widget whose roots came from objects in the 'real world instead of the software world. The design of this widget illustrates how ...
Abstract In this half day tutorial, we describe a variety of user interface design principles whi... more Abstract In this half day tutorial, we describe a variety of user interface design principles which are characteristic of Web design. These principles have been implemented by, experimented with, and validated through the experiences of the Yahoo! design team.
In this interactive session, a panel of experts will discuss and debate an emerging and pressing ... more In this interactive session, a panel of experts will discuss and debate an emerging and pressing issue: To have maximum impact on the user experience, how and where should a User Research team be structured within a corporation whose business depends on the development of successful interactive products through cross-functional collaboration? This has significant implications for organizations such as user