Ingeborg Strømseng Sjetne - Academia.edu (original) (raw)
Papers by Ingeborg Strømseng Sjetne
An observational study: associations between nurse-reported hospital characteristics and estimate... more An observational study: associations between nurse-reported hospital characteristics and estimated 30-day survival probabilities
Tidsskrift for Den Norske Laegeforening, 2002
Background. Reorganisation has become the slogan of how to improve health service without increas... more Background. Reorganisation has become the slogan of how to improve health service without increasing expenses. The question is whether we have the knowledge necessary to build good hospital organisations. The inside information of staff members is one important source for information about hospital organisation. Material and methods. The Foundation for Health Services Research performed surveys among doctors, nurses and auxiliaries in Norwegian hospitals in 1998, 2000 and 2001. The questionnaire maps the following dimensions of hospital work: general job satisfaction, workload, leadership, work organisation, professional and personal feedback, competence, continuity, cooperation and architecture. This article presents data from the 2000 study. Results. About 75 % out of 1,832 respondents claim to be satisfied with their jobs, nurses more so than doctors. Small hospitals are experienced as a better place to work than large ones in nearly all respects. Younger employees and staff with...
BMC Health Services Research, 2019
BackgroundTo our knowledge, no instrument has been developed and tested for measuring unfinished ... more BackgroundTo our knowledge, no instrument has been developed and tested for measuring unfinished care in Norwegian nursing home settings. The Basel Extent of Rationing of Nursing Care for Nursing Homes instrument (BERNCA-NH) was developed and validated in Switzerland to measure the extent of implicit rationing of nursing care in nursing homes. The BERNCA-NH comprises a list of nursing care activities in which a care worker reports the frequency to which activities were left unfinished over the last 7 working days as a result of lack of time. The aim of this study was to adapt and modify a Norwegian version of the BERNCA-NH intended for all care workers, and assess the instruments’ psychometric properties in a Norwegian nursing home setting.MethodsThe BERNCA-NH was translated into Norwegian and modified to fit the Norwegian setting with inputs from individual cognitive interviews with informants from the target population. The instrument was then tested in a web-based survey with a f...
BMC Research Notes, 2019
Objective: Response rates in surveys continue to fall, and electronic online versions are increas... more Objective: Response rates in surveys continue to fall, and electronic online versions are increasingly replacing paper questionnaires in order to save costs and time. This can influence the composition of the respondent group in surveys. Using data from a national survey of patient experiences with maternity care, we aimed to (1) classify all of the women invited to participate in the study according to their different probabilities of responding, based on registry data, and (2) classify all of the respondents according to different probabilities of choosing a paper questionnaire when an online alternative was available, based on registry and self-reported data. Results: We found that the likelihood of responding to surveys is strongly influenced by background variables, with the age, number of previous births and geographic origin predicting the response probability (range 0.25-0.73). Education level predicted the likelihood of choosing a paper questionnaire. Women with less education would more likely (probability 0.50) than women with more education (probability 0.38) choose a paper questionnaire rather than answering online.
Geriatric Nursing, 2018
Care workers' work environment is known to be associated with patient and nurse outcomes. To our ... more Care workers' work environment is known to be associated with patient and nurse outcomes. To our knowledge no questionnaire is available for assessing this environment for all care workers in the Norwegian nursing-home setting. This paper describes the development, adaptation and assessment of such a questionnaire: the extended Norwegian version of the Brisbane Practice Environment Measure for Nursing Homes (B-PEM-NH). This version was developed and assessed using semistructured interviews, a reference group meeting, translation, adaptation, and pretesting, and psychometric assessment including exploratory and confirmatory factor analyses, and retest. We tested hypotheses to assess relations to other variables. The final factor solution comprised 41 items and 9 factors: interpersonal leadership, professional development, resources, professional leadership, input and acknowledgement, patient and next-of-kin focus, multidisciplinary collaboration, language misunderstandings, and feeling unsafe. The assessment showed that the B-PEM-NH had good psychometric properties, suggesting that the questionnaire is suitable for application in similar settings.
Frontiers in public health, 2018
Although pain control for hospitalized patients is a central issue for all health care providers,... more Although pain control for hospitalized patients is a central issue for all health care providers, nurses' knowledge, and attitudes are the major barriers. Educational program is a strategy to improve nurses' knowledge and attitudes on pain management. However, there is paucity of information on how in-service education program influences nurses' knowledge and attitudes score for pain management in Ethiopia. The objective of this study was therefore, to investigate the influence of an in-service educational program on nurses' knowledge and attitudes regarding pain management in an Ethiopian university hospital. A quasi-experimental study was conducted between 1 October and 15 November 2016. Totally 111 nurses working at Jimma University Medical Center participated in the study. We provided 2 consecutive days of intensive pain management education with a follow-up training session after 1 month. Knowledge and Attitudes Survey Regarding Pain (KASRP) was used as a tool f...
Tidsskrift for den Norske laegeforening : tidsskrift for praktisk medicin, ny raekke, Oct 31, 2017
Ingeborg Strømseng Sjetne (f. 1956) er sykepleier, ph.d. og seniorforsker i Seksjon for brukeropp... more Ingeborg Strømseng Sjetne (f. 1956) er sykepleier, ph.d. og seniorforsker i Seksjon for brukeropplevd kvalitet i Folkehelseinstituttet. Hun har arbeidet med surveyundersøkelser siden 1999. Forfatter har fylt ut ICMJE-skjemaet og oppgir ingen interessekonflikter. ØYVIND ANDRESEN BJERTNAES Øyvind Andresen Bjertnaes (f. 1971) er sosiolog, ph.d. og forskningsleder for Seksjon for brukeropplevd kvalitet i Folkehelseinstituttet. Han er ansvarlig for Folkehelseinstituttets nasjonale funksjon for brukererfaringsundersøkelser. Forfatter har fylt ut ICMJE-skjemaet og oppgir ingen interessekonflikter. HILDE HESTAD IVERSEN Hilde Hestad Iversen (f. 1969) er dr. polit. og seniorforsker i Seksjon for brukeropplevd kvalitet i Folkehelseinstituttet. Hun har jobbet med brukererfaringsundersøkelsene siden 2005 og med surveyundersøkelser og utviklingsarbeid knyttet til dette siden 1995. Forfatter har fylt ut ICMJE-skjemaet og oppgir ingen interessekonflikter.
BMC nursing, 2017
Nurses' work environment has been shown to be associated with quality of care and organizatio... more Nurses' work environment has been shown to be associated with quality of care and organizational outcomes. In order to monitor the work environment, it is useful for all stakeholders to know the questionnaires that assess or evaluate conditions for delivering nursing care. The aim of this article is: to review the literature for assessed survey questionnaires that measure nurses' perception of their work environment, make a brief assessment, and map the content domains included in a selection of questionnaires. The search included electronic databases of internationally published literature, international websites, and hand searches of reference lists. Eligible papers describing a questionnaire had to be; a) suitable for nurses working in direct care in general hospitals, nursing homes or home healthcare settings; and b) constructed to measure work environment characteristics that are amenable to change and related to patient and organizational outcomes; and c) presented alo...
BMC Pregnancy and Childbirth, 2017
Background: A national survey was conducted to measure and benchmark women's experiences with pre... more Background: A national survey was conducted to measure and benchmark women's experiences with pregnancy, birth and postnatal care in Norway. The purpose of this secondary analysis is to explore potential variation in these experiences with regard to the survey respondents' geographic origin. Methods: Data were collected in a national observational cross-sectional study, by a self-administered questionnaire and from registries. The questionnaire collects patient reported experience measures (PREMS) of mainly nontechnical aspects of the health-care services. While taking the clustered characteristics of the respondents into consideration, we compared the mean scores on 16 indexes between women of four different geographic origins using linear regression models. Results: The origin of the 4904 respondents were classified as Norway (n
International journal of nursing studies, Jan 14, 2017
It is indicated that healthcare personnel's perceptions of the work environment may reflect t... more It is indicated that healthcare personnel's perceptions of the work environment may reflect the clinical outcomes for the patients they care for. However, the body of evidence is inconsistent when it comes to the association between work environment and surgical site infection. The aim of this study is to examine the associations between nurse-reported characteristics of the work environment and incidence of surgical site infections after total hip arthroplasty. This is a cross-sectional multicentre study conducted in 16 Norwegian hospitals. Clinical outcomes for 2885 patients >18years that underwent total hip arthroplasty are combined with work environment descriptions from 320 nurses. We combine data about surgical site infections from The Norwegian Surveillance System for Antibiotic Consumption and Healthcare-Associated Infections and hospital characteristics such as overall survival probability (from administrative patient data) and nurses' reports of characteristics ...
Journal of the American Medical Directors Association, Jan 26, 2016
There is increasing emphasis on promoting "homelike" residential care models enabling c... more There is increasing emphasis on promoting "homelike" residential care models enabling care-dependent people to continue living in a self-determined manner. Yet, little is known about the outcomes of homelike residential care models. We aimed to (1) identify homelike residential care models for older care-dependent people with and without dementia, and (2) explore the impact of these models on resident-, family-, and staff-related outcomes. We applied a scoping review method and conducted a comprehensive literature search in PubMed, Embase, and CINAHL in May 2015. We included 14 studies, reported in 21 articles. Studies were conducted between 1994 and 2014, most using a quasi-experimental design and comparing the Eden Alternative (n = 5), nondementia-specific small houses (eg Green House homes) (n = 2), and dementia-specific small houses (n = 7) with usual care in traditional nursing homes. The studies revealed evidence of benefit related to physical functioning of resident...
Det er i bruk mange forskjellige spørreskjemaer ment for ulike pasientgrupper lokalt i helsetjene... more Det er i bruk mange forskjellige spørreskjemaer ment for ulike pasientgrupper lokalt i helsetjenesten. Spørreskjemaene har varierende kvalitet og er lite egnet for sammenlikning av resultater på tvers av tjenester og pasientgrupper. Kunnskapssenteret ble derfor forespurt av Helse Vest RHF om å identifisere 8-10 kjernespørsmål til bruk i lokale pasienterfaringsundersøkelser i regionen, samt vurdere behovet for tilleggsspørsmål for ulike pasientgrupper. Metode: For å kunne besvare problemstillingene ble det gjennomført en pilotundersøkelse ved Helse Bergen HF med hovedfokus på pasientenes vurdering av viktigheten av en rekke pasienterfaringsområder. Undersøkelsen omfattet svarergrupper med erfaring fra ni ulike fagområder og omsorgsnivå: •Rehabilitering, poliklinikk •Somatisk avdeling, voksne, døgnopphold •Somatisk avdeling, voksne, poliklinikk/dagavdeling •Psykisk helsevern, voksne, døgnopphold •Psykisk helsevern, voksne, døgnopphold •Psykisk helsevern, voksne, poliklinikk •Somatisk avdeling, barn, døgnopphold• Psykisk helsevern, barn, poliklinikk •Avhengighetsbehandling, døgnopphold (fortsetter på baksiden) Pasienterfaringer i spesialisthelsetjenenesten. Et generisk, kort spørreskjema.
BMJ quality & safety, 2014
There is a growing body of evidence for associations between the work environment and patient out... more There is a growing body of evidence for associations between the work environment and patient outcomes. A good work environment may maximise healthcare workers' efforts to avoid failures and to facilitate quality care that is focused on patient safety. Several studies use nurse-reported quality measures, but it is uncertain whether these outcomes are correlated with clinical outcomes. The aim of this study was to determine the correlations between hospital-aggregated, nurse-assessed quality and safety, and estimated probabilities for 30-day survival in and out of hospital. In a multicentre study involving almost all Norwegian hospitals with more than 85 beds (sample size=30, information about nurses' perceptions of organisational characteristics were collected. Subscales from this survey were used to describe properties of the organisations: quality system, patient safety management, nurse-physician relationship, staffing adequacy, quality of nursing and patient safety. The ...
Nursing informatics ... : proceedings of the ... International Congress on Nursing Informatics, 2012
Electronic patient records are of importance to health care providers to ensure informational con... more Electronic patient records are of importance to health care providers to ensure informational continuity. Here, we present a cross-sectional study in which 5455 nurses from 35 Norwegian hospitals answered a questionnaire in relation to a study of how their work environment - including satisfaction with the electronic patient records system in use - impacted patient safety. The survey data was analysed to test whether satisfaction with the patient records system varied between different groups of nurses, and to assess the association between satisfaction with the electronic patient records system and the nurses' perception of informational continuity. We found group-wise differences that indicate that the electronic patient records systems could be improved, in addition to an association between satisfaction with the system and perceived informational continuity that confirms the role of electronic patient record systems in patient safety efforts.
BMJ open, 2012
The purpose of this study was to identify organisational processes and structures that are associ... more The purpose of this study was to identify organisational processes and structures that are associated with nurse-reported patient safety and quality of nursing. This is an observational cross-sectional study using survey methods. Respondents from 31 Norwegian hospitals with more than 85 beds were included in the survey. All registered nurses working in direct patient care in a position of 20% or more were invited to answer the survey. In this study, 3618 nurses from surgical and medical wards responded (response rate 58.9). Nurses' practice environment was defined as organisational processes and measured by the Nursing Work Index Revised and items from Hospital Survey on Patient Safety Culture. Nurses' assessments of patient safety, quality of nursing, confidence in how their patients manage after discharge and frequency of adverse events were used as outcome measures. Quality system, nurse-physician relation, patient safety management and staff adequacy were process measure...
BMJ quality & safety, 2012
Patient satisfaction and experiences are important parts of healthcare quality, but patient expec... more Patient satisfaction and experiences are important parts of healthcare quality, but patient expectations are seldom included in quality assessments. The objective of this study was to estimate the effects of different predictors of overall patient satisfaction with hospitals, including patient-reported experiences, fulfilment of patient expectations and socio-demographic variables. Data were collected using a national patient-experience survey of 63 hospitals in the five health regions in Norway during the autumn of 2006. Postal questionnaires were mailed to 24 141 patients after their discharge from hospital. Non-respondents were sent a reminder after 4 weeks. Multivariate linear regression analysis including multilevel regression was used to assess the predictors of overall patient satisfaction with hospitals. Thirteen variables were significantly associated with overall patient satisfaction: two variables about fulfilment of expectations, eight about patient-reported experiences ...
Tidsskrift for den Norske lægeforening : tidsskrift for praktisk medicin, ny række, Jan 23, 2003
Patient experience has been identified as a national indicator of hospital quality. We describe t... more Patient experience has been identified as a national indicator of hospital quality. We describe the changes in patient experiences 1996-2000 for seven Norwegian hospitals. A patient experience questionnaire was sent to medical and surgical patients in a stratified random sample of hospitals in 1996. The same questionnaire was used in similar surveys in 1998 and 2000. Responses from hospital wards included in all three surveys were compared on ten summated rating scales. Changes were identified by multiple linear regression. Responses from a total of 10 600 patients were analysed. For six scales no change was noted: general satisfaction, information on medication, information on examinations, nursing services, doctor services, and organization. Statistically significant improvement was found for three indices: communication, contact with next-of-kin, and information regarding future complaints. For one scale, scores changed for the worse: hospital and equipment. All changes were smal...
Tidsskrift for den Norske lægeforening : tidsskrift for praktisk medicin, ny række, Jan 20, 2002
Reorganisation has become the slogan of how to improve health service without increasing expenses... more Reorganisation has become the slogan of how to improve health service without increasing expenses. The question is whether we have the knowledge necessary to build good hospital organisations. The inside information of staff members is one important source for information about hospital organisation. The Foundation for Health Services Research performed surveys among doctors, nurses and auxiliaries in Norwegian hospitals in 1998, 2000 and 2001. The questionnaire maps the following dimensions of hospital work: general job satisfaction, workload, leadership, work organisation, professional and personal feedback, competence, continuity, cooperation and architecture. This article presents data from the 2000 study. About 75% out of 1,832 respondents claim to be satisfied with their jobs, nurses more so than doctors. Small hospitals are experienced as a better place to work than large ones in nearly all respects. Younger employees and staff with a foreign cultural background are less sati...
An observational study: associations between nurse-reported hospital characteristics and estimate... more An observational study: associations between nurse-reported hospital characteristics and estimated 30-day survival probabilities
Tidsskrift for Den Norske Laegeforening, 2002
Background. Reorganisation has become the slogan of how to improve health service without increas... more Background. Reorganisation has become the slogan of how to improve health service without increasing expenses. The question is whether we have the knowledge necessary to build good hospital organisations. The inside information of staff members is one important source for information about hospital organisation. Material and methods. The Foundation for Health Services Research performed surveys among doctors, nurses and auxiliaries in Norwegian hospitals in 1998, 2000 and 2001. The questionnaire maps the following dimensions of hospital work: general job satisfaction, workload, leadership, work organisation, professional and personal feedback, competence, continuity, cooperation and architecture. This article presents data from the 2000 study. Results. About 75 % out of 1,832 respondents claim to be satisfied with their jobs, nurses more so than doctors. Small hospitals are experienced as a better place to work than large ones in nearly all respects. Younger employees and staff with...
BMC Health Services Research, 2019
BackgroundTo our knowledge, no instrument has been developed and tested for measuring unfinished ... more BackgroundTo our knowledge, no instrument has been developed and tested for measuring unfinished care in Norwegian nursing home settings. The Basel Extent of Rationing of Nursing Care for Nursing Homes instrument (BERNCA-NH) was developed and validated in Switzerland to measure the extent of implicit rationing of nursing care in nursing homes. The BERNCA-NH comprises a list of nursing care activities in which a care worker reports the frequency to which activities were left unfinished over the last 7 working days as a result of lack of time. The aim of this study was to adapt and modify a Norwegian version of the BERNCA-NH intended for all care workers, and assess the instruments’ psychometric properties in a Norwegian nursing home setting.MethodsThe BERNCA-NH was translated into Norwegian and modified to fit the Norwegian setting with inputs from individual cognitive interviews with informants from the target population. The instrument was then tested in a web-based survey with a f...
BMC Research Notes, 2019
Objective: Response rates in surveys continue to fall, and electronic online versions are increas... more Objective: Response rates in surveys continue to fall, and electronic online versions are increasingly replacing paper questionnaires in order to save costs and time. This can influence the composition of the respondent group in surveys. Using data from a national survey of patient experiences with maternity care, we aimed to (1) classify all of the women invited to participate in the study according to their different probabilities of responding, based on registry data, and (2) classify all of the respondents according to different probabilities of choosing a paper questionnaire when an online alternative was available, based on registry and self-reported data. Results: We found that the likelihood of responding to surveys is strongly influenced by background variables, with the age, number of previous births and geographic origin predicting the response probability (range 0.25-0.73). Education level predicted the likelihood of choosing a paper questionnaire. Women with less education would more likely (probability 0.50) than women with more education (probability 0.38) choose a paper questionnaire rather than answering online.
Geriatric Nursing, 2018
Care workers' work environment is known to be associated with patient and nurse outcomes. To our ... more Care workers' work environment is known to be associated with patient and nurse outcomes. To our knowledge no questionnaire is available for assessing this environment for all care workers in the Norwegian nursing-home setting. This paper describes the development, adaptation and assessment of such a questionnaire: the extended Norwegian version of the Brisbane Practice Environment Measure for Nursing Homes (B-PEM-NH). This version was developed and assessed using semistructured interviews, a reference group meeting, translation, adaptation, and pretesting, and psychometric assessment including exploratory and confirmatory factor analyses, and retest. We tested hypotheses to assess relations to other variables. The final factor solution comprised 41 items and 9 factors: interpersonal leadership, professional development, resources, professional leadership, input and acknowledgement, patient and next-of-kin focus, multidisciplinary collaboration, language misunderstandings, and feeling unsafe. The assessment showed that the B-PEM-NH had good psychometric properties, suggesting that the questionnaire is suitable for application in similar settings.
Frontiers in public health, 2018
Although pain control for hospitalized patients is a central issue for all health care providers,... more Although pain control for hospitalized patients is a central issue for all health care providers, nurses' knowledge, and attitudes are the major barriers. Educational program is a strategy to improve nurses' knowledge and attitudes on pain management. However, there is paucity of information on how in-service education program influences nurses' knowledge and attitudes score for pain management in Ethiopia. The objective of this study was therefore, to investigate the influence of an in-service educational program on nurses' knowledge and attitudes regarding pain management in an Ethiopian university hospital. A quasi-experimental study was conducted between 1 October and 15 November 2016. Totally 111 nurses working at Jimma University Medical Center participated in the study. We provided 2 consecutive days of intensive pain management education with a follow-up training session after 1 month. Knowledge and Attitudes Survey Regarding Pain (KASRP) was used as a tool f...
Tidsskrift for den Norske laegeforening : tidsskrift for praktisk medicin, ny raekke, Oct 31, 2017
Ingeborg Strømseng Sjetne (f. 1956) er sykepleier, ph.d. og seniorforsker i Seksjon for brukeropp... more Ingeborg Strømseng Sjetne (f. 1956) er sykepleier, ph.d. og seniorforsker i Seksjon for brukeropplevd kvalitet i Folkehelseinstituttet. Hun har arbeidet med surveyundersøkelser siden 1999. Forfatter har fylt ut ICMJE-skjemaet og oppgir ingen interessekonflikter. ØYVIND ANDRESEN BJERTNAES Øyvind Andresen Bjertnaes (f. 1971) er sosiolog, ph.d. og forskningsleder for Seksjon for brukeropplevd kvalitet i Folkehelseinstituttet. Han er ansvarlig for Folkehelseinstituttets nasjonale funksjon for brukererfaringsundersøkelser. Forfatter har fylt ut ICMJE-skjemaet og oppgir ingen interessekonflikter. HILDE HESTAD IVERSEN Hilde Hestad Iversen (f. 1969) er dr. polit. og seniorforsker i Seksjon for brukeropplevd kvalitet i Folkehelseinstituttet. Hun har jobbet med brukererfaringsundersøkelsene siden 2005 og med surveyundersøkelser og utviklingsarbeid knyttet til dette siden 1995. Forfatter har fylt ut ICMJE-skjemaet og oppgir ingen interessekonflikter.
BMC nursing, 2017
Nurses' work environment has been shown to be associated with quality of care and organizatio... more Nurses' work environment has been shown to be associated with quality of care and organizational outcomes. In order to monitor the work environment, it is useful for all stakeholders to know the questionnaires that assess or evaluate conditions for delivering nursing care. The aim of this article is: to review the literature for assessed survey questionnaires that measure nurses' perception of their work environment, make a brief assessment, and map the content domains included in a selection of questionnaires. The search included electronic databases of internationally published literature, international websites, and hand searches of reference lists. Eligible papers describing a questionnaire had to be; a) suitable for nurses working in direct care in general hospitals, nursing homes or home healthcare settings; and b) constructed to measure work environment characteristics that are amenable to change and related to patient and organizational outcomes; and c) presented alo...
BMC Pregnancy and Childbirth, 2017
Background: A national survey was conducted to measure and benchmark women's experiences with pre... more Background: A national survey was conducted to measure and benchmark women's experiences with pregnancy, birth and postnatal care in Norway. The purpose of this secondary analysis is to explore potential variation in these experiences with regard to the survey respondents' geographic origin. Methods: Data were collected in a national observational cross-sectional study, by a self-administered questionnaire and from registries. The questionnaire collects patient reported experience measures (PREMS) of mainly nontechnical aspects of the health-care services. While taking the clustered characteristics of the respondents into consideration, we compared the mean scores on 16 indexes between women of four different geographic origins using linear regression models. Results: The origin of the 4904 respondents were classified as Norway (n
International journal of nursing studies, Jan 14, 2017
It is indicated that healthcare personnel's perceptions of the work environment may reflect t... more It is indicated that healthcare personnel's perceptions of the work environment may reflect the clinical outcomes for the patients they care for. However, the body of evidence is inconsistent when it comes to the association between work environment and surgical site infection. The aim of this study is to examine the associations between nurse-reported characteristics of the work environment and incidence of surgical site infections after total hip arthroplasty. This is a cross-sectional multicentre study conducted in 16 Norwegian hospitals. Clinical outcomes for 2885 patients >18years that underwent total hip arthroplasty are combined with work environment descriptions from 320 nurses. We combine data about surgical site infections from The Norwegian Surveillance System for Antibiotic Consumption and Healthcare-Associated Infections and hospital characteristics such as overall survival probability (from administrative patient data) and nurses' reports of characteristics ...
Journal of the American Medical Directors Association, Jan 26, 2016
There is increasing emphasis on promoting "homelike" residential care models enabling c... more There is increasing emphasis on promoting "homelike" residential care models enabling care-dependent people to continue living in a self-determined manner. Yet, little is known about the outcomes of homelike residential care models. We aimed to (1) identify homelike residential care models for older care-dependent people with and without dementia, and (2) explore the impact of these models on resident-, family-, and staff-related outcomes. We applied a scoping review method and conducted a comprehensive literature search in PubMed, Embase, and CINAHL in May 2015. We included 14 studies, reported in 21 articles. Studies were conducted between 1994 and 2014, most using a quasi-experimental design and comparing the Eden Alternative (n = 5), nondementia-specific small houses (eg Green House homes) (n = 2), and dementia-specific small houses (n = 7) with usual care in traditional nursing homes. The studies revealed evidence of benefit related to physical functioning of resident...
Det er i bruk mange forskjellige spørreskjemaer ment for ulike pasientgrupper lokalt i helsetjene... more Det er i bruk mange forskjellige spørreskjemaer ment for ulike pasientgrupper lokalt i helsetjenesten. Spørreskjemaene har varierende kvalitet og er lite egnet for sammenlikning av resultater på tvers av tjenester og pasientgrupper. Kunnskapssenteret ble derfor forespurt av Helse Vest RHF om å identifisere 8-10 kjernespørsmål til bruk i lokale pasienterfaringsundersøkelser i regionen, samt vurdere behovet for tilleggsspørsmål for ulike pasientgrupper. Metode: For å kunne besvare problemstillingene ble det gjennomført en pilotundersøkelse ved Helse Bergen HF med hovedfokus på pasientenes vurdering av viktigheten av en rekke pasienterfaringsområder. Undersøkelsen omfattet svarergrupper med erfaring fra ni ulike fagområder og omsorgsnivå: •Rehabilitering, poliklinikk •Somatisk avdeling, voksne, døgnopphold •Somatisk avdeling, voksne, poliklinikk/dagavdeling •Psykisk helsevern, voksne, døgnopphold •Psykisk helsevern, voksne, døgnopphold •Psykisk helsevern, voksne, poliklinikk •Somatisk avdeling, barn, døgnopphold• Psykisk helsevern, barn, poliklinikk •Avhengighetsbehandling, døgnopphold (fortsetter på baksiden) Pasienterfaringer i spesialisthelsetjenenesten. Et generisk, kort spørreskjema.
BMJ quality & safety, 2014
There is a growing body of evidence for associations between the work environment and patient out... more There is a growing body of evidence for associations between the work environment and patient outcomes. A good work environment may maximise healthcare workers' efforts to avoid failures and to facilitate quality care that is focused on patient safety. Several studies use nurse-reported quality measures, but it is uncertain whether these outcomes are correlated with clinical outcomes. The aim of this study was to determine the correlations between hospital-aggregated, nurse-assessed quality and safety, and estimated probabilities for 30-day survival in and out of hospital. In a multicentre study involving almost all Norwegian hospitals with more than 85 beds (sample size=30, information about nurses' perceptions of organisational characteristics were collected. Subscales from this survey were used to describe properties of the organisations: quality system, patient safety management, nurse-physician relationship, staffing adequacy, quality of nursing and patient safety. The ...
Nursing informatics ... : proceedings of the ... International Congress on Nursing Informatics, 2012
Electronic patient records are of importance to health care providers to ensure informational con... more Electronic patient records are of importance to health care providers to ensure informational continuity. Here, we present a cross-sectional study in which 5455 nurses from 35 Norwegian hospitals answered a questionnaire in relation to a study of how their work environment - including satisfaction with the electronic patient records system in use - impacted patient safety. The survey data was analysed to test whether satisfaction with the patient records system varied between different groups of nurses, and to assess the association between satisfaction with the electronic patient records system and the nurses' perception of informational continuity. We found group-wise differences that indicate that the electronic patient records systems could be improved, in addition to an association between satisfaction with the system and perceived informational continuity that confirms the role of electronic patient record systems in patient safety efforts.
BMJ open, 2012
The purpose of this study was to identify organisational processes and structures that are associ... more The purpose of this study was to identify organisational processes and structures that are associated with nurse-reported patient safety and quality of nursing. This is an observational cross-sectional study using survey methods. Respondents from 31 Norwegian hospitals with more than 85 beds were included in the survey. All registered nurses working in direct patient care in a position of 20% or more were invited to answer the survey. In this study, 3618 nurses from surgical and medical wards responded (response rate 58.9). Nurses' practice environment was defined as organisational processes and measured by the Nursing Work Index Revised and items from Hospital Survey on Patient Safety Culture. Nurses' assessments of patient safety, quality of nursing, confidence in how their patients manage after discharge and frequency of adverse events were used as outcome measures. Quality system, nurse-physician relation, patient safety management and staff adequacy were process measure...
BMJ quality & safety, 2012
Patient satisfaction and experiences are important parts of healthcare quality, but patient expec... more Patient satisfaction and experiences are important parts of healthcare quality, but patient expectations are seldom included in quality assessments. The objective of this study was to estimate the effects of different predictors of overall patient satisfaction with hospitals, including patient-reported experiences, fulfilment of patient expectations and socio-demographic variables. Data were collected using a national patient-experience survey of 63 hospitals in the five health regions in Norway during the autumn of 2006. Postal questionnaires were mailed to 24 141 patients after their discharge from hospital. Non-respondents were sent a reminder after 4 weeks. Multivariate linear regression analysis including multilevel regression was used to assess the predictors of overall patient satisfaction with hospitals. Thirteen variables were significantly associated with overall patient satisfaction: two variables about fulfilment of expectations, eight about patient-reported experiences ...
Tidsskrift for den Norske lægeforening : tidsskrift for praktisk medicin, ny række, Jan 23, 2003
Patient experience has been identified as a national indicator of hospital quality. We describe t... more Patient experience has been identified as a national indicator of hospital quality. We describe the changes in patient experiences 1996-2000 for seven Norwegian hospitals. A patient experience questionnaire was sent to medical and surgical patients in a stratified random sample of hospitals in 1996. The same questionnaire was used in similar surveys in 1998 and 2000. Responses from hospital wards included in all three surveys were compared on ten summated rating scales. Changes were identified by multiple linear regression. Responses from a total of 10 600 patients were analysed. For six scales no change was noted: general satisfaction, information on medication, information on examinations, nursing services, doctor services, and organization. Statistically significant improvement was found for three indices: communication, contact with next-of-kin, and information regarding future complaints. For one scale, scores changed for the worse: hospital and equipment. All changes were smal...
Tidsskrift for den Norske lægeforening : tidsskrift for praktisk medicin, ny række, Jan 20, 2002
Reorganisation has become the slogan of how to improve health service without increasing expenses... more Reorganisation has become the slogan of how to improve health service without increasing expenses. The question is whether we have the knowledge necessary to build good hospital organisations. The inside information of staff members is one important source for information about hospital organisation. The Foundation for Health Services Research performed surveys among doctors, nurses and auxiliaries in Norwegian hospitals in 1998, 2000 and 2001. The questionnaire maps the following dimensions of hospital work: general job satisfaction, workload, leadership, work organisation, professional and personal feedback, competence, continuity, cooperation and architecture. This article presents data from the 2000 study. About 75% out of 1,832 respondents claim to be satisfied with their jobs, nurses more so than doctors. Small hospitals are experienced as a better place to work than large ones in nearly all respects. Younger employees and staff with a foreign cultural background are less sati...