Jodi Forlizzi - Academia.edu (original) (raw)

Papers by Jodi Forlizzi

Abstract Understanding experience is a critical issue for a variety of professions, especially de... more Abstract Understanding experience is a critical issue for a variety of professions, especially design. To understand experience and the user experience that results from interacting with products, designers conduct situated research activities focused on the interactions between people and products, and the experience that results. This paper attempts to clarify experience in interactive systems.

Abstract For years the HCI community has struggled to integrate design in research and practice. ... more Abstract For years the HCI community has struggled to integrate design in research and practice. While design has gained a strong foothold in practice, it has had much less impact on the HCI research community. In this paper we propose a new model for interaction design research within HCI. Following a research through design approach, designers produce novel integrations of HCI research in an attempt to make the right thing: a product that transforms the world from its current state to a preferred state.

Abstract The elder population is rising. In the United States, the number of those needing assist... more Abstract The elder population is rising. In the United States, the number of those needing assistance far exceeds the number of care facilities available to help the aging population. This creates a great incentive to help elders remain independently in their homes. Our group is exploring how robotic technology, designed in forms as familiar as home appliances, might be used to assist elders and those who provide care.

ABSTRACT We propose a framework for assessing the sustainability of interactive technologies. Our... more ABSTRACT We propose a framework for assessing the sustainability of interactive technologies. Our goal is to initiate steps towards a common standard of measurement for sustainability in the HCI community. This could help motivate green competition, raise consumer awareness, and acknowledge environmental leadership. In this paper we summarize our methodology, our results, and discuss how the framework can be integrated for testing within the HCI community.

Abstract Everyday, Internet users generate large amounts of digital data about their lives, habit... more Abstract Everyday, Internet users generate large amounts of digital data about their lives, habits, and experiences. Increasingly, this data is being preserved online–aided by the prevalence of social networking sites and third party systems that track and collect information about our activities in both the digital and physical world. Despite the overwhelming amount of data that is available, it is unclear how it might be transferred or understood by future generations.

FEATURE example. A graphic designer is tasked with designing the layout for a book. After creatin... more FEATURE example. A graphic designer is tasked with designing the layout for a book. After creating a number of hand sketches to ascertain the overall feeling of pages and chapters, she is ready to give form to the design. She will first establish a set of repeating measures, or modular units, upon which to base the design. She will take an inventory of the text and visual elements needed to communicate the design, choose a type family or two to work with, and find suitable designs for each of the elements.

Abstract Prior research has investigated the effect of interactive social agents presented on com... more Abstract Prior research has investigated the effect of interactive social agents presented on computer screens or embodied in robots. Much of this research has been pursued in labs and brief field studies. Comparatively little is known about social agents embedded in the workplace, where employees have repeated interactions with the agent, alone and with others. We designed a social robot snack delivery service for a workplace, and evaluated the service over four months allowing each employee to use it for two months.

ABSTRACT In this position paper we discuss the transition that takes place when elders and their ... more ABSTRACT In this position paper we discuss the transition that takes place when elders and their adult children reverse roles and the children become the caregivers and the elders become the care-receivers. In addition we propose the ubicomp systems can play an active role in aiding the emotional conflicts that this transition creates. We identify communication of activity and presence information from both the children and the elders as an appropriate first step.

For human–robot interaction to proceed in a smooth, natural manner, robots must adhere to human s... more For human–robot interaction to proceed in a smooth, natural manner, robots must adhere to human social norms. One such human convention is the use of expressive moods and emotions as an integral part of social interaction. Such expressions are used to convey messages such as “I'm happy to see you” or “I want to be comforted,” and people's long-term relationships depend heavily on shared emotional experiences. Thus, we have developed an affective model for social robots.

Abstract—Sedentary people have a hard time incorporating physical activity into their lives. Most... more Abstract—Sedentary people have a hard time incorporating physical activity into their lives. Most physical activity monitoring systems focus on performance numbers. However, people need information beyond performance numbers to help them understand how their lifestyle affects how physically active they are. The main question of our research is how people can use contextual information from ubiquitous computing systems to help with awareness of how different aspects of one's daily life affects physical activity.

Healthcare is moving beyond a focus on curing the sick patient toward taking a more proactive rol... more Healthcare is moving beyond a focus on curing the sick patient toward taking a more proactive role in keeping healthy patients healthy [1]. Today patients are more aware of what constitutes a healthy lifestyle and are more likely to take notice and act when health issues arise. This shift in focus places more responsibility on individuals to play an active part in their own care and well-being, and technology is beginning to play a more supportive role in empowering them to do so.

■ Believability of characters has been an objective in literature, theater, film, and animation. ... more ■ Believability of characters has been an objective in literature, theater, film, and animation. We argue that believable robot characters are important in human-robot interaction, as well. In particular, we contend that believable characters evoke users' social responses that, for some tasks, lead to more natural interactions and are associated with improved task performance. In a dialogue-capable robot, a key to such believability is the integration of a consistent story line, verbal and nonverbal behaviors, and sociocultural context.

Abstract. The value of most consumer electronics made today makes these products worth only sligh... more Abstract. The value of most consumer electronics made today makes these products worth only slightly more than the parts needed to build them. In our research we have explore the aesthetics of interaction, searching for how interaction can add intrinsic value to products. Through an analysis of 20+ music players designed to emotionally link a variety of different users with their music across different contexts, we have identified three emerging thematic opportunities.

ABSTRACT Robots are complex and difficult to understand. It is important to take particular preca... more ABSTRACT Robots are complex and difficult to understand. It is important to take particular precautions in the design process to avoid rejection, confusion, discomfort and other ill effects. We advocate sensemaking as a holistic solution to the design of human-robot interaction. We describe sensemaking and enumerate a series of interface variables that can be applied to HRI. We explore one of the most important aspects, robotic motion, and apply this framework in the domain of motion.

Differences in perceptual and cognitive abilities between the young and elderly have implications... more Differences in perceptual and cognitive abilities between the young and elderly have implications for in-car tasks. As a primary example, although in-car navigation systems enhance situational awareness, this comes at the cost of increasing visual distraction and cognitive load. To address these shortcomings, this paper explores the efficacy of multi-modal cues for providing route guidance information.

ABSTRACT We are interested in developing technology to aid in the blight of families divided by d... more ABSTRACT We are interested in developing technology to aid in the blight of families divided by distance. We look at the case of Latino immigrants as an example of cultural and emotional dependence on their friends and family abroad. Our goal is to aid in the acculturation process of immigrant families in the United States. We have identified overlapping points of interest in acculturation, technology on the fringe, and the immigration of Latinos. Though both a pilot study and our ongoing work we illustrate our findings.

Abstract Previous research has shown that design features that support privacy are essential for ... more Abstract Previous research has shown that design features that support privacy are essential for new technologies looking to gain widespread adoption. As such, privacy-sensitive design will be important for the adoption of social robots, as they could introduce new types of privacy risks to users. In this paper, we report findings from our preliminary study on users' perceptions and attitudes toward privacy in human-robot interaction, based on interviews that we conducted about a workplace social robot.

ABSTRACT Barriers to physical activity prevent older adults from meeting recommended physical act... more ABSTRACT Barriers to physical activity prevent older adults from meeting recommended physical activity levels necessary for maintaining quality of life. As technology becomes more advanced, we have the opportunity and the responsibility to address concerns faced by the aging population. We seek opportunities for technology to empower older adults to overcome barriers on their own by interviewing and learning from older adults who have successfully overcome these barriers.

Abstract—When performing physical collaboration tasks, like packing a picnic basket together, hum... more Abstract—When performing physical collaboration tasks, like packing a picnic basket together, humans communicate strongly and often subtly via multiple channels like gaze, speech, gestures, movement and posture. Understanding and participating in this communication enables us to predict a physical action rather than react to it, producing seamless collaboration. In this paper, we automatically learn key discriminative features that predict the intent to handover an object using machine learning techniques.

Abstract Understanding experience is a critical issue for a variety of professions, especially de... more Abstract Understanding experience is a critical issue for a variety of professions, especially design. To understand experience and the user experience that results from interacting with products, designers conduct situated research activities focused on the interactions between people and products, and the experience that results. This paper attempts to clarify experience in interactive systems.

Abstract For years the HCI community has struggled to integrate design in research and practice. ... more Abstract For years the HCI community has struggled to integrate design in research and practice. While design has gained a strong foothold in practice, it has had much less impact on the HCI research community. In this paper we propose a new model for interaction design research within HCI. Following a research through design approach, designers produce novel integrations of HCI research in an attempt to make the right thing: a product that transforms the world from its current state to a preferred state.

Abstract The elder population is rising. In the United States, the number of those needing assist... more Abstract The elder population is rising. In the United States, the number of those needing assistance far exceeds the number of care facilities available to help the aging population. This creates a great incentive to help elders remain independently in their homes. Our group is exploring how robotic technology, designed in forms as familiar as home appliances, might be used to assist elders and those who provide care.

ABSTRACT We propose a framework for assessing the sustainability of interactive technologies. Our... more ABSTRACT We propose a framework for assessing the sustainability of interactive technologies. Our goal is to initiate steps towards a common standard of measurement for sustainability in the HCI community. This could help motivate green competition, raise consumer awareness, and acknowledge environmental leadership. In this paper we summarize our methodology, our results, and discuss how the framework can be integrated for testing within the HCI community.

Abstract Everyday, Internet users generate large amounts of digital data about their lives, habit... more Abstract Everyday, Internet users generate large amounts of digital data about their lives, habits, and experiences. Increasingly, this data is being preserved online–aided by the prevalence of social networking sites and third party systems that track and collect information about our activities in both the digital and physical world. Despite the overwhelming amount of data that is available, it is unclear how it might be transferred or understood by future generations.

FEATURE example. A graphic designer is tasked with designing the layout for a book. After creatin... more FEATURE example. A graphic designer is tasked with designing the layout for a book. After creating a number of hand sketches to ascertain the overall feeling of pages and chapters, she is ready to give form to the design. She will first establish a set of repeating measures, or modular units, upon which to base the design. She will take an inventory of the text and visual elements needed to communicate the design, choose a type family or two to work with, and find suitable designs for each of the elements.

Abstract Prior research has investigated the effect of interactive social agents presented on com... more Abstract Prior research has investigated the effect of interactive social agents presented on computer screens or embodied in robots. Much of this research has been pursued in labs and brief field studies. Comparatively little is known about social agents embedded in the workplace, where employees have repeated interactions with the agent, alone and with others. We designed a social robot snack delivery service for a workplace, and evaluated the service over four months allowing each employee to use it for two months.

ABSTRACT In this position paper we discuss the transition that takes place when elders and their ... more ABSTRACT In this position paper we discuss the transition that takes place when elders and their adult children reverse roles and the children become the caregivers and the elders become the care-receivers. In addition we propose the ubicomp systems can play an active role in aiding the emotional conflicts that this transition creates. We identify communication of activity and presence information from both the children and the elders as an appropriate first step.

For human–robot interaction to proceed in a smooth, natural manner, robots must adhere to human s... more For human–robot interaction to proceed in a smooth, natural manner, robots must adhere to human social norms. One such human convention is the use of expressive moods and emotions as an integral part of social interaction. Such expressions are used to convey messages such as “I'm happy to see you” or “I want to be comforted,” and people's long-term relationships depend heavily on shared emotional experiences. Thus, we have developed an affective model for social robots.

Abstract—Sedentary people have a hard time incorporating physical activity into their lives. Most... more Abstract—Sedentary people have a hard time incorporating physical activity into their lives. Most physical activity monitoring systems focus on performance numbers. However, people need information beyond performance numbers to help them understand how their lifestyle affects how physically active they are. The main question of our research is how people can use contextual information from ubiquitous computing systems to help with awareness of how different aspects of one's daily life affects physical activity.

Healthcare is moving beyond a focus on curing the sick patient toward taking a more proactive rol... more Healthcare is moving beyond a focus on curing the sick patient toward taking a more proactive role in keeping healthy patients healthy [1]. Today patients are more aware of what constitutes a healthy lifestyle and are more likely to take notice and act when health issues arise. This shift in focus places more responsibility on individuals to play an active part in their own care and well-being, and technology is beginning to play a more supportive role in empowering them to do so.

■ Believability of characters has been an objective in literature, theater, film, and animation. ... more ■ Believability of characters has been an objective in literature, theater, film, and animation. We argue that believable robot characters are important in human-robot interaction, as well. In particular, we contend that believable characters evoke users' social responses that, for some tasks, lead to more natural interactions and are associated with improved task performance. In a dialogue-capable robot, a key to such believability is the integration of a consistent story line, verbal and nonverbal behaviors, and sociocultural context.

Abstract. The value of most consumer electronics made today makes these products worth only sligh... more Abstract. The value of most consumer electronics made today makes these products worth only slightly more than the parts needed to build them. In our research we have explore the aesthetics of interaction, searching for how interaction can add intrinsic value to products. Through an analysis of 20+ music players designed to emotionally link a variety of different users with their music across different contexts, we have identified three emerging thematic opportunities.

ABSTRACT Robots are complex and difficult to understand. It is important to take particular preca... more ABSTRACT Robots are complex and difficult to understand. It is important to take particular precautions in the design process to avoid rejection, confusion, discomfort and other ill effects. We advocate sensemaking as a holistic solution to the design of human-robot interaction. We describe sensemaking and enumerate a series of interface variables that can be applied to HRI. We explore one of the most important aspects, robotic motion, and apply this framework in the domain of motion.

Differences in perceptual and cognitive abilities between the young and elderly have implications... more Differences in perceptual and cognitive abilities between the young and elderly have implications for in-car tasks. As a primary example, although in-car navigation systems enhance situational awareness, this comes at the cost of increasing visual distraction and cognitive load. To address these shortcomings, this paper explores the efficacy of multi-modal cues for providing route guidance information.

ABSTRACT We are interested in developing technology to aid in the blight of families divided by d... more ABSTRACT We are interested in developing technology to aid in the blight of families divided by distance. We look at the case of Latino immigrants as an example of cultural and emotional dependence on their friends and family abroad. Our goal is to aid in the acculturation process of immigrant families in the United States. We have identified overlapping points of interest in acculturation, technology on the fringe, and the immigration of Latinos. Though both a pilot study and our ongoing work we illustrate our findings.

Abstract Previous research has shown that design features that support privacy are essential for ... more Abstract Previous research has shown that design features that support privacy are essential for new technologies looking to gain widespread adoption. As such, privacy-sensitive design will be important for the adoption of social robots, as they could introduce new types of privacy risks to users. In this paper, we report findings from our preliminary study on users' perceptions and attitudes toward privacy in human-robot interaction, based on interviews that we conducted about a workplace social robot.

ABSTRACT Barriers to physical activity prevent older adults from meeting recommended physical act... more ABSTRACT Barriers to physical activity prevent older adults from meeting recommended physical activity levels necessary for maintaining quality of life. As technology becomes more advanced, we have the opportunity and the responsibility to address concerns faced by the aging population. We seek opportunities for technology to empower older adults to overcome barriers on their own by interviewing and learning from older adults who have successfully overcome these barriers.

Abstract—When performing physical collaboration tasks, like packing a picnic basket together, hum... more Abstract—When performing physical collaboration tasks, like packing a picnic basket together, humans communicate strongly and often subtly via multiple channels like gaze, speech, gestures, movement and posture. Understanding and participating in this communication enables us to predict a physical action rather than react to it, producing seamless collaboration. In this paper, we automatically learn key discriminative features that predict the intent to handover an object using machine learning techniques.