Kasse John Paul - Academia.edu (original) (raw)

Papers by Kasse John Paul

Governments across the global are in the search for better ways of operating and providing improv... more Governments across the global are in the search for better ways of operating and providing improved services to the public through the use e-government technologies and services. Despite that many developing countries are crippling on utilization of e-government services, Uganda inclusive. This study was conducted in order to ascertain and examine the prevalent factors that affected the utilization of egovernment services in developing countries with Uganda as a case study. Primary data were gathered from 5 Government of Uganda ministries and other organizations that supervised the implementation of e-government and utilization of e-government services in the country. Self administered questionnaires, coupled with interview guides were the main instruments used for data collection. Findings indicate that the most commonly used e-government services are; IFMS, Video Conferencing Services, VOIP, E-tax System, CCAS and LoGICs. However, IFMS is the most widely used service across government
departments. The findings further indicate that the factors affecting e-government services utilization include; limited bandwidth, network failure, load shedding, lack of proper infrastructure, high internet charges, negative attitude of staff, resistance to change and systems breakdown. The findings suggest that for effective utilization of e-government services, there should be improved e-Government infrastructure, training of users, system scalability and reduced redundancy.

! Kasse)John)Paul,)Joseph)Munuulo)and)Shakila)Nagujja)) Abstract) Over) the) years) the) concept)... more ! Kasse)John)Paul,)Joseph)Munuulo)and)Shakila)Nagujja)) Abstract) Over) the) years) the) concept) of) digital) divide) has) shifted) from) having) to) do) with) those) who) have) access) to) technology) and) those) who) don't) because) technology) has) become) more) mobile.) There) is) wide) increase) in) computer) access) in) schools) and) personal) ownership,) slight) decrease) in) computer) costs,) increase) in) internet) access) and) wide) spread) access) to) mobile) phones) and) services.) It) is) no) longer) an) issue) of) lack) of) access) but)being)empowered)to)optimally)use)the)technology)or)internet.)Taking)a)ruralRurban) stride) in) Uganda " s) use) of) Internet,) it) is) revealed) that) a) regional) imbalance) still) exists.) Urban) dwellers) are) highly) empowered) to) use) internet) compared) to) rural) dwellers) as) this) paper) will) reveal.) This) paper) therefore) sets) out) to) explore) the) empowerment) of) ruralRurban) dwellers) to) adopt) Internet) as) an) innovation) taking) a) case) of) Uganda.)) Methodology:) Quantitative) and) qualitative) approaches) were) used) to) accomplish) the) study.) Interview) guides) and) questionnaires) were) used) to) collect) qualitative) and) quantitative)data)respectively)from)internet)café)owners)and)users.))Findings:)Findings) suggest) that) relative) advantage,) complexity,) compatibility) as) well) as) trialbility) being) strong)predictors)of)internet)adoption.)Relative)advantage)of)the)internet)was)found)to) be)the)strongest)predictor)of)internet)adoption)in)the)rural)urban)areas.)The)concept)of) empowerment) of) users) was) found) lacking) and) that) explained) the) low) scores) on) the) trialbility)concept.)

An assessment of e-learning utilization by a section of Ugandan universities: challenges, success... more An assessment of e-learning utilization by a section of Ugandan universities: challenges, success factors and way forward Abstract Existing and emerging e-learning technologies are having intense, immediate, and disruptive transformations on education systems (Archer, Garrison & Anderson, 2008). The rise of e-learning technologies in all sectors of education is responsible for the accelerated global competition (Daniel, 2000), increase in the quality of learning experiences (Garrison, 2002), removal of situational barriers and cost effectiveness. This paper is intended to make an assessment of e-learning adoption and utilization in Ugandan institutions of higher learning. A comprehensive literature review on e-learning adoption and utilization in institutions of higher learning was conducted which facilitated an understanding of the challenges and opportunities of the technology. The study adopted a cross sectional qualitative research method to select out the institutions to study. Questionnaires were used to collect data and the findings were authenticated by literature. The Unified theory of acceptance and use of technology (UTAUT) was used to assess the adoption of e-learning in Ugandan institutions of higher learning (universities). From the assessment of the challenges and success factors, we propose new variables of financial budgeting, training and performance evaluation as additions to the UTAUT model to guide full scale utilization and optimization of e-learning. An assessment of e-learning utilization by a section of Ugandan universities: challenges, success factors and way forward