Kymberly Goodson - Academia.edu (original) (raw)
Papers by Kymberly Goodson
Advances in library and information science (ALIS) book series, 2015
Diego (UCSD) Library's inaugural Learning Spaces (LSP) Program was formally established on July 1... more Diego (UCSD) Library's inaugural Learning Spaces (LSP) Program was formally established on July 1, 2013 through a library-wide reorganization process spanning 2012-2014. As a new program whose offerings remain in development, 2013-2014 presented the opportunity organizationally to initiate new library services and amenities and to adopt a new path based on the program's initial strategic objectives. This chapter details several of the ways in which the program began during its first year to accomplish its goals of engaging library users, building a sense of community and patron ownership within the library's learning spaces, establishing a culture of assessment among program staff, and developing library spaces where students feel welcomed and supported in their academic life. Activities detailed in the chapter are provided as examples for other libraries working toward similar outcomes. Additionally, a limited literature review of library engagement and community building in libraries is presented, along with research support for many of the Learning Spaces Program's new initiatives.
Journal Of Interlibrary Loan, Document Delivery & Electronic Reserve, Apr 7, 2011
Nearly all academic libraries offer course reserves and most have long considered it a core libra... more Nearly all academic libraries offer course reserves and most have long considered it a core library service. However, expanding use of course management systems in academia have opened new opportunities for libraries interested in exploring changes to electronic reserves services. Budget constraints and staffing shortages have also led several institutions to consider eliminating or modifying their e-reserves operations. Potentially difficult challenges, however, also accompany making significant changes to often well-established practices. This environmental scan of selected academic libraries across the United States discusses institutions which have maintained the status quo in e-reserves services, as well as those who have changed or discontinued these services. The article also provides insight on why some of the latter decided to make these changes.
Computers in libraries, Mar 1, 2020
Purpose-The paper offers a how-to look at 3D printing a variety of items to address internal or f... more Purpose-The paper offers a how-to look at 3D printing a variety of items to address internal or facilities-related issues in a library setting using the library's existing 3D printing technology and expertise. Design/methodology/approach-Intended to support others in doing so, the paper details several scenarios in which in-house 3D scanning and printing produced unique or valuable outcomes with facilities-related issues, as well the process that led to successful solutions. Findings-N/A Research limitations/implications-N/A Practical implications-The paper offers how-to instructions for other libraries wishing to explore the use of its existing 3D printing technologies for internal, facilities-, or operationsrelated needs. Originality/value-The article complements a 2019 one by author Kymberly Goodson in Library Hi Tech News which offered a case study on UC San Diego Library staff use of its 3D printing technology to develop unique solutions to a variety of facilities-related challenges, which in turn was based on a poster the author presented at the June 2019 American Library Association conference in Washington, DC.
In 2004, the Social Sciences & Humanities Library at the University of California, San Diego (UCS... more In 2004, the Social Sciences & Humanities Library at the University of California, San Diego (UCSD) implemented use of restaurant-style pagers for checking out Reserves Collection materials. Pagers are given to patrons when a desired reserves item is already in use. When the item is returned, the next patron is paged to the Circulation Desk to pick it up. The authors describe the UCSD Libraries' process for initially implementing the pagers, explain the success they have seen with the pagers over the past four years, outline other libraries using similar pagers, and offer guidance for other institutions who might consider this innovative and userfriendly service enhancement.
against the grain, Sep 1, 2019
Journal of Access Services, Feb 27, 2007
Journal Of Interlibrary Loan, Document Delivery & Electronic Reserve, Sep 19, 2008
Based upon the author's two-year experience serving on the planning committee for the annual Nort... more Based upon the author's two-year experience serving on the planning committee for the annual Northwest Interlibrary Loan & Resource Sharing (NWILL) Conference, this essay provides guidance to ILL staff and librarians seeking to contribute professionally outside of their own organizations. Specifically, the author encourages ILL professionals to volunteer for the planning committee of an ILL-specific conference or event, as one way to begin serving the profession on a wider scale. Further, the author outlines numerous considerations for and benefits of doing so, as well as selected events that may accept such volunteers.
Institutional Background (Description of institution including name, type, and size; Description ... more Institutional Background (Description of institution including name, type, and size; Description of library name, type, and size; What kind of patrons does your library/institution serve?)
Academic libraries are facing increasing pressure to illustrate their value to stakeholders and t... more Academic libraries are facing increasing pressure to illustrate their value to stakeholders and to justify expenditures, both qualitatively and quantitatively. In response, many have moved toward seeking greater user feedback and performing more holistic and systematic assessments. The use of statistics, data, and other concrete information to inform decisions about staffing, services, resources, facilities, and more is increasing, as evidenced in part by the growing popularity of the biennial Library Assessment Conference. 1 ALA conference sessions such as Using Today's Numbers to Plan Tomorrow's Services: Effective User Services Assessment and Maybe It Has Already Been Done: Locating Existing Data for Planning, Assessment, and Advocacy are also increasing, providing information on data-driven and evidence-based decision-making using a wide range of assessment methodologies and applications.
We conducted card-sorting exercises to learn user preferences for arrangement & naming of 7 menus... more We conducted card-sorting exercises to learn user preferences for arrangement & naming of 7 menus (at right) & 37 menu entries under them which appear at the top of each UCSD Library web page. In ½ hour, one-on-one sessions, participants used speak-aloud protocol while arranging paper cards to represent their preferred organization of the information. An observer took notes & asked follow-up questions.
Journal Of Interlibrary Loan, Document Delivery & Electronic Reserve, Apr 6, 2009
In 2004, the Social Sciences & Humanities Library at the University of California, San Diego (UCS... more In 2004, the Social Sciences & Humanities Library at the University of California, San Diego (UCSD) implemented use of restaurant-style pagers for checking out Reserves Collection materials. Pagers are given to patrons when a desired reserves item is already in use. When the item is returned, the next patron is paged to the Circulation Desk to pick it up. The authors describe the UCSD Libraries' process for initially implementing the pagers, explain the success they have seen with the pagers over the past four years, outline other libraries using similar pagers, and offer guidance for other institutions who might consider this innovative and userfriendly service enhancement.
The University of California, San Diego Library’s inaugural Learning Spaces (LSP) Program was for... more The University of California, San Diego Library’s inaugural Learning Spaces (LSP) Program was formally established on July 1, 2013 through a library-wide reorganization process spanning 2012-2014. As a new program whose offerings remain in development, 2013-2014 presented opportunities organizationally to initiate new services and amenities and to adopt a new path based on the program’s initial strategic objectives. This chapter details several ways in which the program began during its first year to accomplish its goals of engaging library users, building a sense of community and patron ownership within the library’s learning spaces, establishing a culture of assessment among program staff, and developing spaces where students feel welcomed and supported in their academic life. Activities detailed in the chapter are provided as examples for others working toward similar outcomes. Additionally, a limited literature review of library engagement and community b...
The Access Operations Program at the UC San Diego Library consists of 29 staff based at 3 locatio... more The Access Operations Program at the UC San Diego Library consists of 29 staff based at 3 locations, working 2 shifts, and a variety of weekly schedules. Its current merging with another 6 staff from the Library’s Learning Spaces Program adds more complexity to establishing a sense of community among program staff. Goals of effectively working together to support library users through diverse service offerings are served when staff are bound by shared purpose, connection with peers, and an overall sense of community. Recognition of staff and their achievements also builds morale and motivation and contributes to community. This poster will share some simple tools and activities implemented in the UCSD Library to address the leadership challenge of recognizing staff contributions and helping to build a sense of community among staff spread across a variety of work locations, schedules, and shifts. Examples include “remote BINGO” games, quarterly staff c...
The UC San Diego (UCSD) Library offers a variety of student-focused, de-stress events throughout ... more The UC San Diego (UCSD) Library offers a variety of student-focused, de-stress events throughout the year to help students withstand the rigors of long hours of study in the library and the demanding nature of UCSD’s 11-week academic quarter. While each event offers relaxing or stimulating activities and snacks to the student attendees, opportunities for sharing targeted feedback with the library are also provided. One such event is the Spring Beach Party, held in April, which aligns with the campus’ location on the shores of the Pacific Ocean. At the event, attendees receive free lemonade and iced tea, beach-themed snacks, and information about library services. They can also play with kinetic sand, compose poetry with beach-themed magnetic words (also in celebration of National Poetry Month in April), enjoy beach-themed coloring sheets, and more. To enable feedback gathering at the 2018 Spring Beach Party, 13 large, colorful posters were created ...
Presented at the 2016 (Fall) Library Assessment Conference in Arlington, VA. In October 2014... more Presented at the 2016 (Fall) Library Assessment Conference in Arlington, VA. In October 2014, the UC San Diego Library installed two WalkStations in its popular East Learning Commons (also the overnight study space) after receiving on-going requests from library users for furnishings that allow active seating and working, and in light of studies showing that exercising while studying helps maintain alertness and focus. Each WalkStation features a treadmill (up to two mph), a safety clip to stop the treadmill if the user falls, an adjustable-height worksurface, and a tabletop electrical outlet to power a laptop or other devices. Lightweight mesh screens are positioned near the machines to provide for additional privacy for users.During service desk hours, student workers at the nearby Learning Commons desk tally the number of times they see users on the WalkStations, providing at least a limited picture of overall use. With the exception of declines during Library clo...
Beginning in the Fall of 2007, the University of California, San Diego Libraries’ Associate Unive... more Beginning in the Fall of 2007, the University of California, San Diego Libraries’ Associate University Librarian for User Services established the new position of User Services Decision Support Analyst, reporting directly to her. Success with that endeavor led to the creation of the complementary position of User Services Technology Analyst. Position descriptions for each role are outlined, along with examples of projects assigned to each. Additionally, considerations are given for other institutions which might consider following UCSD’s lead to establish decision or technology support analyst positions
Creation of the new Learning Spaces Program at the University of California, San Diego Library in... more Creation of the new Learning Spaces Program at the University of California, San Diego Library in 2013 consolidated responsibility for much of the Library’s public computing and technology within the new program. Thereafter, Program staff established a four-pronged Public Technology Vision to guide the way they would serve and support user technology within the library. A complementary Computing Purchasing Plan was developed to support space and budget planning to update technology offerings across the library and to ease related decision-making. The plan included proposed purchases over each of three years for a variety of public computing options. These two documents are described in the chapter, along with highlighted technology-related actions stemming from them
Advances in library and information science (ALIS) book series, 2015
Diego (UCSD) Library's inaugural Learning Spaces (LSP) Program was formally established on July 1... more Diego (UCSD) Library's inaugural Learning Spaces (LSP) Program was formally established on July 1, 2013 through a library-wide reorganization process spanning 2012-2014. As a new program whose offerings remain in development, 2013-2014 presented the opportunity organizationally to initiate new library services and amenities and to adopt a new path based on the program's initial strategic objectives. This chapter details several of the ways in which the program began during its first year to accomplish its goals of engaging library users, building a sense of community and patron ownership within the library's learning spaces, establishing a culture of assessment among program staff, and developing library spaces where students feel welcomed and supported in their academic life. Activities detailed in the chapter are provided as examples for other libraries working toward similar outcomes. Additionally, a limited literature review of library engagement and community building in libraries is presented, along with research support for many of the Learning Spaces Program's new initiatives.
Journal Of Interlibrary Loan, Document Delivery & Electronic Reserve, Apr 7, 2011
Nearly all academic libraries offer course reserves and most have long considered it a core libra... more Nearly all academic libraries offer course reserves and most have long considered it a core library service. However, expanding use of course management systems in academia have opened new opportunities for libraries interested in exploring changes to electronic reserves services. Budget constraints and staffing shortages have also led several institutions to consider eliminating or modifying their e-reserves operations. Potentially difficult challenges, however, also accompany making significant changes to often well-established practices. This environmental scan of selected academic libraries across the United States discusses institutions which have maintained the status quo in e-reserves services, as well as those who have changed or discontinued these services. The article also provides insight on why some of the latter decided to make these changes.
Computers in libraries, Mar 1, 2020
Purpose-The paper offers a how-to look at 3D printing a variety of items to address internal or f... more Purpose-The paper offers a how-to look at 3D printing a variety of items to address internal or facilities-related issues in a library setting using the library's existing 3D printing technology and expertise. Design/methodology/approach-Intended to support others in doing so, the paper details several scenarios in which in-house 3D scanning and printing produced unique or valuable outcomes with facilities-related issues, as well the process that led to successful solutions. Findings-N/A Research limitations/implications-N/A Practical implications-The paper offers how-to instructions for other libraries wishing to explore the use of its existing 3D printing technologies for internal, facilities-, or operationsrelated needs. Originality/value-The article complements a 2019 one by author Kymberly Goodson in Library Hi Tech News which offered a case study on UC San Diego Library staff use of its 3D printing technology to develop unique solutions to a variety of facilities-related challenges, which in turn was based on a poster the author presented at the June 2019 American Library Association conference in Washington, DC.
In 2004, the Social Sciences & Humanities Library at the University of California, San Diego (UCS... more In 2004, the Social Sciences & Humanities Library at the University of California, San Diego (UCSD) implemented use of restaurant-style pagers for checking out Reserves Collection materials. Pagers are given to patrons when a desired reserves item is already in use. When the item is returned, the next patron is paged to the Circulation Desk to pick it up. The authors describe the UCSD Libraries' process for initially implementing the pagers, explain the success they have seen with the pagers over the past four years, outline other libraries using similar pagers, and offer guidance for other institutions who might consider this innovative and userfriendly service enhancement.
against the grain, Sep 1, 2019
Journal of Access Services, Feb 27, 2007
Journal Of Interlibrary Loan, Document Delivery & Electronic Reserve, Sep 19, 2008
Based upon the author's two-year experience serving on the planning committee for the annual Nort... more Based upon the author's two-year experience serving on the planning committee for the annual Northwest Interlibrary Loan & Resource Sharing (NWILL) Conference, this essay provides guidance to ILL staff and librarians seeking to contribute professionally outside of their own organizations. Specifically, the author encourages ILL professionals to volunteer for the planning committee of an ILL-specific conference or event, as one way to begin serving the profession on a wider scale. Further, the author outlines numerous considerations for and benefits of doing so, as well as selected events that may accept such volunteers.
Institutional Background (Description of institution including name, type, and size; Description ... more Institutional Background (Description of institution including name, type, and size; Description of library name, type, and size; What kind of patrons does your library/institution serve?)
Academic libraries are facing increasing pressure to illustrate their value to stakeholders and t... more Academic libraries are facing increasing pressure to illustrate their value to stakeholders and to justify expenditures, both qualitatively and quantitatively. In response, many have moved toward seeking greater user feedback and performing more holistic and systematic assessments. The use of statistics, data, and other concrete information to inform decisions about staffing, services, resources, facilities, and more is increasing, as evidenced in part by the growing popularity of the biennial Library Assessment Conference. 1 ALA conference sessions such as Using Today's Numbers to Plan Tomorrow's Services: Effective User Services Assessment and Maybe It Has Already Been Done: Locating Existing Data for Planning, Assessment, and Advocacy are also increasing, providing information on data-driven and evidence-based decision-making using a wide range of assessment methodologies and applications.
We conducted card-sorting exercises to learn user preferences for arrangement & naming of 7 menus... more We conducted card-sorting exercises to learn user preferences for arrangement & naming of 7 menus (at right) & 37 menu entries under them which appear at the top of each UCSD Library web page. In ½ hour, one-on-one sessions, participants used speak-aloud protocol while arranging paper cards to represent their preferred organization of the information. An observer took notes & asked follow-up questions.
Journal Of Interlibrary Loan, Document Delivery & Electronic Reserve, Apr 6, 2009
In 2004, the Social Sciences & Humanities Library at the University of California, San Diego (UCS... more In 2004, the Social Sciences & Humanities Library at the University of California, San Diego (UCSD) implemented use of restaurant-style pagers for checking out Reserves Collection materials. Pagers are given to patrons when a desired reserves item is already in use. When the item is returned, the next patron is paged to the Circulation Desk to pick it up. The authors describe the UCSD Libraries' process for initially implementing the pagers, explain the success they have seen with the pagers over the past four years, outline other libraries using similar pagers, and offer guidance for other institutions who might consider this innovative and userfriendly service enhancement.
The University of California, San Diego Library’s inaugural Learning Spaces (LSP) Program was for... more The University of California, San Diego Library’s inaugural Learning Spaces (LSP) Program was formally established on July 1, 2013 through a library-wide reorganization process spanning 2012-2014. As a new program whose offerings remain in development, 2013-2014 presented opportunities organizationally to initiate new services and amenities and to adopt a new path based on the program’s initial strategic objectives. This chapter details several ways in which the program began during its first year to accomplish its goals of engaging library users, building a sense of community and patron ownership within the library’s learning spaces, establishing a culture of assessment among program staff, and developing spaces where students feel welcomed and supported in their academic life. Activities detailed in the chapter are provided as examples for others working toward similar outcomes. Additionally, a limited literature review of library engagement and community b...
The Access Operations Program at the UC San Diego Library consists of 29 staff based at 3 locatio... more The Access Operations Program at the UC San Diego Library consists of 29 staff based at 3 locations, working 2 shifts, and a variety of weekly schedules. Its current merging with another 6 staff from the Library’s Learning Spaces Program adds more complexity to establishing a sense of community among program staff. Goals of effectively working together to support library users through diverse service offerings are served when staff are bound by shared purpose, connection with peers, and an overall sense of community. Recognition of staff and their achievements also builds morale and motivation and contributes to community. This poster will share some simple tools and activities implemented in the UCSD Library to address the leadership challenge of recognizing staff contributions and helping to build a sense of community among staff spread across a variety of work locations, schedules, and shifts. Examples include “remote BINGO” games, quarterly staff c...
The UC San Diego (UCSD) Library offers a variety of student-focused, de-stress events throughout ... more The UC San Diego (UCSD) Library offers a variety of student-focused, de-stress events throughout the year to help students withstand the rigors of long hours of study in the library and the demanding nature of UCSD’s 11-week academic quarter. While each event offers relaxing or stimulating activities and snacks to the student attendees, opportunities for sharing targeted feedback with the library are also provided. One such event is the Spring Beach Party, held in April, which aligns with the campus’ location on the shores of the Pacific Ocean. At the event, attendees receive free lemonade and iced tea, beach-themed snacks, and information about library services. They can also play with kinetic sand, compose poetry with beach-themed magnetic words (also in celebration of National Poetry Month in April), enjoy beach-themed coloring sheets, and more. To enable feedback gathering at the 2018 Spring Beach Party, 13 large, colorful posters were created ...
Presented at the 2016 (Fall) Library Assessment Conference in Arlington, VA. In October 2014... more Presented at the 2016 (Fall) Library Assessment Conference in Arlington, VA. In October 2014, the UC San Diego Library installed two WalkStations in its popular East Learning Commons (also the overnight study space) after receiving on-going requests from library users for furnishings that allow active seating and working, and in light of studies showing that exercising while studying helps maintain alertness and focus. Each WalkStation features a treadmill (up to two mph), a safety clip to stop the treadmill if the user falls, an adjustable-height worksurface, and a tabletop electrical outlet to power a laptop or other devices. Lightweight mesh screens are positioned near the machines to provide for additional privacy for users.During service desk hours, student workers at the nearby Learning Commons desk tally the number of times they see users on the WalkStations, providing at least a limited picture of overall use. With the exception of declines during Library clo...
Beginning in the Fall of 2007, the University of California, San Diego Libraries’ Associate Unive... more Beginning in the Fall of 2007, the University of California, San Diego Libraries’ Associate University Librarian for User Services established the new position of User Services Decision Support Analyst, reporting directly to her. Success with that endeavor led to the creation of the complementary position of User Services Technology Analyst. Position descriptions for each role are outlined, along with examples of projects assigned to each. Additionally, considerations are given for other institutions which might consider following UCSD’s lead to establish decision or technology support analyst positions
Creation of the new Learning Spaces Program at the University of California, San Diego Library in... more Creation of the new Learning Spaces Program at the University of California, San Diego Library in 2013 consolidated responsibility for much of the Library’s public computing and technology within the new program. Thereafter, Program staff established a four-pronged Public Technology Vision to guide the way they would serve and support user technology within the library. A complementary Computing Purchasing Plan was developed to support space and budget planning to update technology offerings across the library and to ease related decision-making. The plan included proposed purchases over each of three years for a variety of public computing options. These two documents are described in the chapter, along with highlighted technology-related actions stemming from them