Lorri Zipperer - Academia.edu (original) (raw)

Papers by Lorri Zipperer

Research paper thumbnail of A Case to Illustrate the Opportunity for Healthcare in EI&K Enhancement

Research paper thumbnail of Aviation Contexts and EI&K Innovation: Reliability, Teamwork and Sensemaking

Research paper thumbnail of The Healthcare Environment and Knowledge: Blunt End Experience

Knowledge Management in Healthcare, 2016

ABSTRACT This chapter makes the case for an organizational commitment to shaping and nurturing a ... more ABSTRACT This chapter makes the case for an organizational commitment to shaping and nurturing a knowledge sharing culture. The authors explore the negative downstream effect of dysfunctional organization knowledge sharing at the non-clinical level on the ability of front-line practitioners to benefit from their colleagues' experience. Available for free at: http://www.gowerpublishing.com/pdf/SamplePages/Knowledge-Management-in-Healthcare-CH3.pdf

Research paper thumbnail of Table 1, Most common search strings and taxonomy areas: July 2006 – July 2007

Research paper thumbnail of Figure 3, Visits per month to AHRQ PSNet: April 2005 to July 2007

Research paper thumbnail of Figure 2, AHRQ PSNet home page

Research paper thumbnail of Book Reviews: Epidemic of Care

Fixing a complex system is a difficult endeavor. In applying the tenets of system theory to ensur... more Fixing a complex system is a difficult endeavor. In applying the tenets of system theory to ensure effective change, all the elements of the system must both be considered and consulted. In this way, the negative impact of the change on each piece of the puzzle is minimized while improvements are capitalized on to their fullest extent. In Epidemic of Care, authors George J. Isham, MD, and George Halvorson present a thought-provoking, comprehensive look at the concerns and contributions of various healthcare segments and how they affect the current expense crises in the American healthcare system. Halvorson is CEO and Chairman of Kaiser Permanente, the nation's largest nonprofit healthcare delivery system. Isham is the Medical Director and Chief Health Officer of Healthpartners, a Minnesota-based nonprofit coordinated delivery system. These two managed care executives have collaborated to provide an intriguing book that strips away layers to see where change needs to take place t...

Research paper thumbnail of Patient Safety in Ambulatory Settings

Research paper thumbnail of What Healthcare Knowledge Workers Can Teach Us About Knowledge Sharing

Research paper thumbnail of Health care almanac : every person's guide to the thoughtful and practical sides of medicine

Written in an easy-to-use, non-technical style, this resource contains an insightful collection o... more Written in an easy-to-use, non-technical style, this resource contains an insightful collection of essays, articles, poetry, humor and personalities that illustrate why the practice of medicine is as much art as it is science. Compiled and organized by the AMA's library, reference, and information resources staff, it is also a comprehensive directory of names, addresses, telephone and fax numbers, and website addresses for hundreds of nationally recognized groups, associations, and organizations in the field of health and medicine.

Research paper thumbnail of Systems thinking: a new avenue for involvement and growth

Research paper thumbnail of High reliability, information work and patient safety

http://hls.mlanet.org/wordpress/wp-content/uploads/2011/03/v31n2.pdf

Research paper thumbnail of The ABCs of Patient Safety

ABSTRACT Focus on Patient Safety. 2000;3(1):3.

Research paper thumbnail of Zipperer L, Tompson S. Systems thinking: a new avenue for involvement and growth. Info Outlook. December 2006;10:16-20

Research paper thumbnail of Med Safety Brochure Final Generic

Research paper thumbnail of Systems Thinking for Success

Research paper thumbnail of Facilitator's Guide Partnering for Patient Empowerment through Community Awareness

The Partnering for Patient Empowerment through Community Awareness, or PPECA project, brought tog... more The Partnering for Patient Empowerment through Community Awareness, or PPECA project, brought together members of the community to develop a model to improve communication among key players regarding patient safety information--the consumer, the healthcare professional and the librarian--so that the best quality care is provided to patients; and to improve consumer awareness about patient safety and healthcare resources so that patients can better understand the importance of information and feel empowered to accept an active role in health care. We hope that the model described in this document will encourage and support the development of community-based patient safety partnerships between consumer groups, public libraries and healthcare institutions. Information dissemination, awareness building and consumer education on patient safety all begin at the community level. Through in-person access to librarians, healthcare professionals, and patients, all of whom have stories or know...

Research paper thumbnail of Identifying the Impact of Failure in the Information and Knowledge Transfer

The model presented will illustrate the viability of the VA National Center for Patient Safety’s ... more The model presented will illustrate the viability of the VA National Center for Patient Safety’s Healthcare Failure Mode Effects Analysis (HFMEA) as a tool to identify likely failure points present in secondary information and knowledge identification activity currently installed in the clinical environment (1). This human factors viewpoint will inform the discussion of the process and help identify the potential pitfalls and repercussions of the failures inherent in current practice. Research from the field will also be utilized to augment further examples of possible process breakdowns to be considered (2). In addition, practitioner expertise will provide illustrative solutions for decreasing the likelihood of common and/or dangerous errors and gaps in the information delivery and knowledge transfer process.

Research paper thumbnail of Diagnostic errors: teamwork to solve tough diagnostic puzzles includes librarians

[full text shared with permission from the hospital libraries section of the Medical Library Asso... more [full text shared with permission from the hospital libraries section of the Medical Library Association).

Research paper thumbnail of Engaging as partners in patient safety: the experience of librarians

Patient Saf Qual Healthc. March/April 2009;6:28-30,32-33. In today's healthcare environment, ... more Patient Saf Qual Healthc. March/April 2009;6:28-30,32-33. In today's healthcare environment, a broad team of professionals should engage in the quest to improve patient safety through identifying and discussing the successes and failures that lead to organizational learning. Often it is stated that management engages the entire organization in this work, but rarely is the role of the librarian explicitly noted. It has been observed that multidisciplinary teams are wiser when they allow for diverse input (Surowiecki, 2004). Broadening the base of experts in the clinical environment to include librarians and information professionals can help to accelerate progress by improving access to what the organization knows and learning from the experience of others (ISMP, 2008; Conway, 2008).

Research paper thumbnail of A Case to Illustrate the Opportunity for Healthcare in EI&K Enhancement

Research paper thumbnail of Aviation Contexts and EI&K Innovation: Reliability, Teamwork and Sensemaking

Research paper thumbnail of The Healthcare Environment and Knowledge: Blunt End Experience

Knowledge Management in Healthcare, 2016

ABSTRACT This chapter makes the case for an organizational commitment to shaping and nurturing a ... more ABSTRACT This chapter makes the case for an organizational commitment to shaping and nurturing a knowledge sharing culture. The authors explore the negative downstream effect of dysfunctional organization knowledge sharing at the non-clinical level on the ability of front-line practitioners to benefit from their colleagues' experience. Available for free at: http://www.gowerpublishing.com/pdf/SamplePages/Knowledge-Management-in-Healthcare-CH3.pdf

Research paper thumbnail of Table 1, Most common search strings and taxonomy areas: July 2006 – July 2007

Research paper thumbnail of Figure 3, Visits per month to AHRQ PSNet: April 2005 to July 2007

Research paper thumbnail of Figure 2, AHRQ PSNet home page

Research paper thumbnail of Book Reviews: Epidemic of Care

Fixing a complex system is a difficult endeavor. In applying the tenets of system theory to ensur... more Fixing a complex system is a difficult endeavor. In applying the tenets of system theory to ensure effective change, all the elements of the system must both be considered and consulted. In this way, the negative impact of the change on each piece of the puzzle is minimized while improvements are capitalized on to their fullest extent. In Epidemic of Care, authors George J. Isham, MD, and George Halvorson present a thought-provoking, comprehensive look at the concerns and contributions of various healthcare segments and how they affect the current expense crises in the American healthcare system. Halvorson is CEO and Chairman of Kaiser Permanente, the nation's largest nonprofit healthcare delivery system. Isham is the Medical Director and Chief Health Officer of Healthpartners, a Minnesota-based nonprofit coordinated delivery system. These two managed care executives have collaborated to provide an intriguing book that strips away layers to see where change needs to take place t...

Research paper thumbnail of Patient Safety in Ambulatory Settings

Research paper thumbnail of What Healthcare Knowledge Workers Can Teach Us About Knowledge Sharing

Research paper thumbnail of Health care almanac : every person's guide to the thoughtful and practical sides of medicine

Written in an easy-to-use, non-technical style, this resource contains an insightful collection o... more Written in an easy-to-use, non-technical style, this resource contains an insightful collection of essays, articles, poetry, humor and personalities that illustrate why the practice of medicine is as much art as it is science. Compiled and organized by the AMA's library, reference, and information resources staff, it is also a comprehensive directory of names, addresses, telephone and fax numbers, and website addresses for hundreds of nationally recognized groups, associations, and organizations in the field of health and medicine.

Research paper thumbnail of Systems thinking: a new avenue for involvement and growth

Research paper thumbnail of High reliability, information work and patient safety

http://hls.mlanet.org/wordpress/wp-content/uploads/2011/03/v31n2.pdf

Research paper thumbnail of The ABCs of Patient Safety

ABSTRACT Focus on Patient Safety. 2000;3(1):3.

Research paper thumbnail of Zipperer L, Tompson S. Systems thinking: a new avenue for involvement and growth. Info Outlook. December 2006;10:16-20

Research paper thumbnail of Med Safety Brochure Final Generic

Research paper thumbnail of Systems Thinking for Success

Research paper thumbnail of Facilitator's Guide Partnering for Patient Empowerment through Community Awareness

The Partnering for Patient Empowerment through Community Awareness, or PPECA project, brought tog... more The Partnering for Patient Empowerment through Community Awareness, or PPECA project, brought together members of the community to develop a model to improve communication among key players regarding patient safety information--the consumer, the healthcare professional and the librarian--so that the best quality care is provided to patients; and to improve consumer awareness about patient safety and healthcare resources so that patients can better understand the importance of information and feel empowered to accept an active role in health care. We hope that the model described in this document will encourage and support the development of community-based patient safety partnerships between consumer groups, public libraries and healthcare institutions. Information dissemination, awareness building and consumer education on patient safety all begin at the community level. Through in-person access to librarians, healthcare professionals, and patients, all of whom have stories or know...

Research paper thumbnail of Identifying the Impact of Failure in the Information and Knowledge Transfer

The model presented will illustrate the viability of the VA National Center for Patient Safety’s ... more The model presented will illustrate the viability of the VA National Center for Patient Safety’s Healthcare Failure Mode Effects Analysis (HFMEA) as a tool to identify likely failure points present in secondary information and knowledge identification activity currently installed in the clinical environment (1). This human factors viewpoint will inform the discussion of the process and help identify the potential pitfalls and repercussions of the failures inherent in current practice. Research from the field will also be utilized to augment further examples of possible process breakdowns to be considered (2). In addition, practitioner expertise will provide illustrative solutions for decreasing the likelihood of common and/or dangerous errors and gaps in the information delivery and knowledge transfer process.

Research paper thumbnail of Diagnostic errors: teamwork to solve tough diagnostic puzzles includes librarians

[full text shared with permission from the hospital libraries section of the Medical Library Asso... more [full text shared with permission from the hospital libraries section of the Medical Library Association).

Research paper thumbnail of Engaging as partners in patient safety: the experience of librarians

Patient Saf Qual Healthc. March/April 2009;6:28-30,32-33. In today's healthcare environment, ... more Patient Saf Qual Healthc. March/April 2009;6:28-30,32-33. In today's healthcare environment, a broad team of professionals should engage in the quest to improve patient safety through identifying and discussing the successes and failures that lead to organizational learning. Often it is stated that management engages the entire organization in this work, but rarely is the role of the librarian explicitly noted. It has been observed that multidisciplinary teams are wiser when they allow for diverse input (Surowiecki, 2004). Broadening the base of experts in the clinical environment to include librarians and information professionals can help to accelerate progress by improving access to what the organization knows and learning from the experience of others (ISMP, 2008; Conway, 2008).