Laurence Lock Lee - Academia.edu (original) (raw)
Papers by Laurence Lock Lee
Frontiers in psychology, 2018
The current paper presents a theoretical framework for standardizing Peace Data as a means of und... more The current paper presents a theoretical framework for standardizing Peace Data as a means of understanding the conditions under which people's technology use results in positive engagement and peace. Thus, the main point of our paper is that Big Data can be conceptualized in terms of its value to peace. We define peace as a set of positive, prosocial that maximize mutually beneficial positive outcomes resulting from interactions with others. To accomplish this goal, we present hypothetical and real-world, data driven examples that illustrate our thinking in this domain and present guidelines for how to identify, collect, utilize, and evaluate Peace Data generated during mediated interactions and further suggest that Peace Data has four primary components: group identity information, behavior data, longitudinal data, and metadata. This paper concludes with a call for participation in a Peace Data association and suggested for guidelines for how scholars and practitioners can ide...
Innovation is a much talked about, much written about and much studied topic. Yet organisations r... more Innovation is a much talked about, much written about and much studied topic. Yet organisations regularly struggle to meet the innovation expectations of their stakeholders, be they their clients, management team or even their own employees. Innovation is regularly associated with breakthrough technologies and hero worshipped inventors. However, as Andrew Hargadon points out, even Edison wasn’t a lone inventor, but was involved in a web thick with ties to other people, ideas, and objects, that together made up his particular “invention”, the electric light bulb. Innovation is as much social as it is technical.
The purpose of this paper is to explore governance implications in a business environment that is... more The purpose of this paper is to explore governance implications in a business environment that is becoming increasingly networked (Pekar & Margulis, 2003) and where Corporate Social Capital (CSC) is becoming an increasingly important competitive lever (Leenders & Gabbay, 1999). Traditionally, governance has been viewed as achieving business value through compliance to accepted pre-defined rules and standards. In an increasingly complex and interconnected market place, this approach to governance is becoming increasingly difficult to sustain. The use of CSC arguably is an emerging alternative style of governance, where formal hierarchical control does not exist and actions are dictated more by influence than dictate. In many ways compliance style governance and CSC style governance could be seen as competing approaches. However, as market actors become more interconnected, will a confluence of the two be required to achieve effective governance? The Information Technology (IT) Govern...
Visualizing and Measuring Intellectual Capital in Capital Markets: A Research Method
Summary Knowledge sharing is a fundamental knowledge management process. For large organisations,... more Summary Knowledge sharing is a fundamental knowledge management process. For large organisations, the ability to effectively share knowledge across the organisation can lead to new competitive intelligence being created and best practices being achieved, organisation wide. This paper introduces the concept of "in process" metrics for tacit to tacit knowledge sharing. Drawing from TQM concepts, "in process" knowledge sharing metrics can provide a means for continuously improving knowledge sharing performance, reducing the reliance on outcome based measures typically found in balanced scorecards. BHP's global maintenance engineering practice network is used as a case study to illustrate the practical application of these knowledge sharing metrics. The maintenance engineering network is charged with the responsibility
Traditional corporate social capital formulations have been based on a firm's positioning within ... more Traditional corporate social capital formulations have been based on a firm's positioning within its network of market place alliances. This paper extends this model by incorporating firm status attributes of intellectual capital and corporate reputation into an integrated model for corporate social capital. An empirical study of some 155 firms in the global Information Technology sector was conducted, exploring the linkage between elements of corporate social capital and firm performance. A key contribution of this research is the specificity of the linkages identified between particular aspects of corporate social capital and firm performance. The results find that money matters, with financial soundness being the most predictive corporate social capital element for firm performance. Beyond financial soundness, a firm's market network centrality and human capital were significant predictors. For large or profitable firms, centrality was found to be a liability and internal capital an asset, in terms of firm performance. In contrast, for small or loss making firms the opposite is true, where centrality is an asset and internal capital a liability. Additionally, the direction of influence of centrality could change depending on which performance measure is used.
The fundamental issue is the difference between a business process – something that is relatively... more The fundamental issue is the difference between a business process – something that is relatively describable and concrete – and a business practice – something that accrues over time and is much harder to pin down. Business processes gained significant attention during the Business Process Reengineering (BPR) era and is now experiencing resurgence under the label of Business Process Management [1][2] . Etienne Wenger in his book Communities of Practice [3] describes how, when analysing the medical claims process, he uncovered a host of undocumented hints, improvisations and adaptations used by the claims processing clerks – their actual practice. John Seely Brown, the former Chief Scientist at Xerox PARC, has gone as far as to claim that the proportion of business practices that can be formally codified in process form is only the tip of the iceberg, and that the vast majority of 'knowledge' encompassed in a successful practice is uncodified and held tacitly in the minds of...
Harvard business review
Natalie Slessor, Head of Workplace for global property and infrastructure services giant Lend Lea... more Natalie Slessor, Head of Workplace for global property and infrastructure services giant Lend Lease states that "Nowadays we never have a client that does not have improved collaboration at the centre of their briefs to us. The connection between business performance and the use of physical space has never been greater". Lend Lease is one the world's leading integrated property and infrastructure solution providers. W it h ove r 10 ,0 0 0 c omplet e d c om me r c i a l projects including the Athlete's Village for the London Olympics in 2012 and more than 200 manufactur ing sites in Ch ina, L end L ease appreciate that infrastructure solutions require more than just the bricks and mortar. The importance of co-location in enhancing communication and productivity 1 has been highlighted in the research of MIT professor Tom Allen and what has become known as the "Allen Cur ve". A llen confirmed, not unsurprisingly, the relationship between physical distance an...
Intelligent operator guidance systems beyond the prototype
International Workshop on Industrial Applications of Machine Intelligence and Vision, 1989
ABSTRACT The authors present the method used to enable a certain class of expert system, the inte... more ABSTRACT The authors present the method used to enable a certain class of expert system, the intelligent operator guidance system, to progress from prototype to production system. They discuss the prototype system, prototype review, data-driven system development, the SHERPA (system for heuristic real-time process assistance), and knowledge-base maintenance
Traditional corporate social capital formulations have been based on a firm's positioning wit... more Traditional corporate social capital formulations have been based on a firm's positioning within its network of market place alliances. This paper extends this model by incorporating firm status attributes of intellectual capital and corporate reputation into an integrated model for corporate social capital. An empirical study of some 155 firms in the global Information Technology sector was conducted, exploring the
Traditional corporate social capital formulations have been based on a firm's positioning wit... more Traditional corporate social capital formulations have been based on a firm's positioning within its network of market place alliances. This paper extends this model by incorporating firm status attributes of intellectual capital and corporate reputation into an integrated model for corporate social capital. An empirical study of some 155 firms in the global Information Technology sector was conducted, exploring the
Rapid prototyping tools for real-time expert systems in the steel industry
ISIJ International, 1990
The application of artificial intelligence (AI) and expert systems techniques to process manageme... more The application of artificial intelligence (AI) and expert systems techniques to process management takes within the iron and steel industry is now gaining wide acceptance. This paper describes the development and application of software tools which have been ...
Purpose–The purpose of this paper is to describe a research method successfully used to study int... more Purpose–The purpose of this paper is to describe a research method successfully used to study intellectual capital (IC) and IC flows through a highly networked marketplace. Design/methodology/approach–The method integrates computer-assisted content analysis (CA) and multivariate statistics. The CA is performed on a large source of business and analyst reports.
How Information Technologies Can Help Build and Sustain an Organization's CoP
Innovation Through Communities of Practice, 2004
Guidelines for IT Governance and Multisourcing in the Networked Economy
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009
... Book Chapter ©2009, 43 pp. Details | Sample PDF. Analysing the Impact of EnterpriseGovernance... more ... Book Chapter ©2009, 43 pp. Details | Sample PDF. Analysing the Impact of EnterpriseGovernance of I... Journal Article ©2010, 25 pp. Details | Sample PDF. Professional Analysts and the Ongoing Construction... Journal Article ©2010, 12 pp. ...
The Global IT Outsourcing Market
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009
Research Linking Corporate Social Capital and Performance in the IT Global Marketplace
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009
Research Methology
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009
Technology, Web 2.0 and Beyond
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009
Frontiers in psychology, 2018
The current paper presents a theoretical framework for standardizing Peace Data as a means of und... more The current paper presents a theoretical framework for standardizing Peace Data as a means of understanding the conditions under which people's technology use results in positive engagement and peace. Thus, the main point of our paper is that Big Data can be conceptualized in terms of its value to peace. We define peace as a set of positive, prosocial that maximize mutually beneficial positive outcomes resulting from interactions with others. To accomplish this goal, we present hypothetical and real-world, data driven examples that illustrate our thinking in this domain and present guidelines for how to identify, collect, utilize, and evaluate Peace Data generated during mediated interactions and further suggest that Peace Data has four primary components: group identity information, behavior data, longitudinal data, and metadata. This paper concludes with a call for participation in a Peace Data association and suggested for guidelines for how scholars and practitioners can ide...
Innovation is a much talked about, much written about and much studied topic. Yet organisations r... more Innovation is a much talked about, much written about and much studied topic. Yet organisations regularly struggle to meet the innovation expectations of their stakeholders, be they their clients, management team or even their own employees. Innovation is regularly associated with breakthrough technologies and hero worshipped inventors. However, as Andrew Hargadon points out, even Edison wasn’t a lone inventor, but was involved in a web thick with ties to other people, ideas, and objects, that together made up his particular “invention”, the electric light bulb. Innovation is as much social as it is technical.
The purpose of this paper is to explore governance implications in a business environment that is... more The purpose of this paper is to explore governance implications in a business environment that is becoming increasingly networked (Pekar & Margulis, 2003) and where Corporate Social Capital (CSC) is becoming an increasingly important competitive lever (Leenders & Gabbay, 1999). Traditionally, governance has been viewed as achieving business value through compliance to accepted pre-defined rules and standards. In an increasingly complex and interconnected market place, this approach to governance is becoming increasingly difficult to sustain. The use of CSC arguably is an emerging alternative style of governance, where formal hierarchical control does not exist and actions are dictated more by influence than dictate. In many ways compliance style governance and CSC style governance could be seen as competing approaches. However, as market actors become more interconnected, will a confluence of the two be required to achieve effective governance? The Information Technology (IT) Govern...
Visualizing and Measuring Intellectual Capital in Capital Markets: A Research Method
Summary Knowledge sharing is a fundamental knowledge management process. For large organisations,... more Summary Knowledge sharing is a fundamental knowledge management process. For large organisations, the ability to effectively share knowledge across the organisation can lead to new competitive intelligence being created and best practices being achieved, organisation wide. This paper introduces the concept of "in process" metrics for tacit to tacit knowledge sharing. Drawing from TQM concepts, "in process" knowledge sharing metrics can provide a means for continuously improving knowledge sharing performance, reducing the reliance on outcome based measures typically found in balanced scorecards. BHP's global maintenance engineering practice network is used as a case study to illustrate the practical application of these knowledge sharing metrics. The maintenance engineering network is charged with the responsibility
Traditional corporate social capital formulations have been based on a firm's positioning within ... more Traditional corporate social capital formulations have been based on a firm's positioning within its network of market place alliances. This paper extends this model by incorporating firm status attributes of intellectual capital and corporate reputation into an integrated model for corporate social capital. An empirical study of some 155 firms in the global Information Technology sector was conducted, exploring the linkage between elements of corporate social capital and firm performance. A key contribution of this research is the specificity of the linkages identified between particular aspects of corporate social capital and firm performance. The results find that money matters, with financial soundness being the most predictive corporate social capital element for firm performance. Beyond financial soundness, a firm's market network centrality and human capital were significant predictors. For large or profitable firms, centrality was found to be a liability and internal capital an asset, in terms of firm performance. In contrast, for small or loss making firms the opposite is true, where centrality is an asset and internal capital a liability. Additionally, the direction of influence of centrality could change depending on which performance measure is used.
The fundamental issue is the difference between a business process – something that is relatively... more The fundamental issue is the difference between a business process – something that is relatively describable and concrete – and a business practice – something that accrues over time and is much harder to pin down. Business processes gained significant attention during the Business Process Reengineering (BPR) era and is now experiencing resurgence under the label of Business Process Management [1][2] . Etienne Wenger in his book Communities of Practice [3] describes how, when analysing the medical claims process, he uncovered a host of undocumented hints, improvisations and adaptations used by the claims processing clerks – their actual practice. John Seely Brown, the former Chief Scientist at Xerox PARC, has gone as far as to claim that the proportion of business practices that can be formally codified in process form is only the tip of the iceberg, and that the vast majority of 'knowledge' encompassed in a successful practice is uncodified and held tacitly in the minds of...
Harvard business review
Natalie Slessor, Head of Workplace for global property and infrastructure services giant Lend Lea... more Natalie Slessor, Head of Workplace for global property and infrastructure services giant Lend Lease states that "Nowadays we never have a client that does not have improved collaboration at the centre of their briefs to us. The connection between business performance and the use of physical space has never been greater". Lend Lease is one the world's leading integrated property and infrastructure solution providers. W it h ove r 10 ,0 0 0 c omplet e d c om me r c i a l projects including the Athlete's Village for the London Olympics in 2012 and more than 200 manufactur ing sites in Ch ina, L end L ease appreciate that infrastructure solutions require more than just the bricks and mortar. The importance of co-location in enhancing communication and productivity 1 has been highlighted in the research of MIT professor Tom Allen and what has become known as the "Allen Cur ve". A llen confirmed, not unsurprisingly, the relationship between physical distance an...
Intelligent operator guidance systems beyond the prototype
International Workshop on Industrial Applications of Machine Intelligence and Vision, 1989
ABSTRACT The authors present the method used to enable a certain class of expert system, the inte... more ABSTRACT The authors present the method used to enable a certain class of expert system, the intelligent operator guidance system, to progress from prototype to production system. They discuss the prototype system, prototype review, data-driven system development, the SHERPA (system for heuristic real-time process assistance), and knowledge-base maintenance
Traditional corporate social capital formulations have been based on a firm's positioning wit... more Traditional corporate social capital formulations have been based on a firm's positioning within its network of market place alliances. This paper extends this model by incorporating firm status attributes of intellectual capital and corporate reputation into an integrated model for corporate social capital. An empirical study of some 155 firms in the global Information Technology sector was conducted, exploring the
Traditional corporate social capital formulations have been based on a firm's positioning wit... more Traditional corporate social capital formulations have been based on a firm's positioning within its network of market place alliances. This paper extends this model by incorporating firm status attributes of intellectual capital and corporate reputation into an integrated model for corporate social capital. An empirical study of some 155 firms in the global Information Technology sector was conducted, exploring the
Rapid prototyping tools for real-time expert systems in the steel industry
ISIJ International, 1990
The application of artificial intelligence (AI) and expert systems techniques to process manageme... more The application of artificial intelligence (AI) and expert systems techniques to process management takes within the iron and steel industry is now gaining wide acceptance. This paper describes the development and application of software tools which have been ...
Purpose–The purpose of this paper is to describe a research method successfully used to study int... more Purpose–The purpose of this paper is to describe a research method successfully used to study intellectual capital (IC) and IC flows through a highly networked marketplace. Design/methodology/approach–The method integrates computer-assisted content analysis (CA) and multivariate statistics. The CA is performed on a large source of business and analyst reports.
How Information Technologies Can Help Build and Sustain an Organization's CoP
Innovation Through Communities of Practice, 2004
Guidelines for IT Governance and Multisourcing in the Networked Economy
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009
... Book Chapter ©2009, 43 pp. Details | Sample PDF. Analysing the Impact of EnterpriseGovernance... more ... Book Chapter ©2009, 43 pp. Details | Sample PDF. Analysing the Impact of EnterpriseGovernance of I... Journal Article ©2010, 25 pp. Details | Sample PDF. Professional Analysts and the Ongoing Construction... Journal Article ©2010, 12 pp. ...
The Global IT Outsourcing Market
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009
Research Linking Corporate Social Capital and Performance in the IT Global Marketplace
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009
Research Methology
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009
Technology, Web 2.0 and Beyond
Multi-Sourcing Strategies and Social Capital for Corporate Computing, 2009