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Papers by Lisa Carley-baxter

Community members who evacuate to shelters may represent the most socially and economically vulne... more Community members who evacuate to shelters may represent the most socially and economically vulnerable group within a hurricane’s affected geographic area. Disaster research has established associations between socioeconomic conditions and adverse effects, but data are overwhelmingly collected retrospectively on large populations and lack further explication. As Hurricane Florence approached North Carolina in September 2018, RTI International developed a pilot survey for American Red Cross evacuation shelter clients. Two instruments, an interviewer-led paper questionnaire and a short message service (SMS text) questionnaire, were tested. A total of 200 evacuees completed the paper survey, but only 34 participated in the SMS text portion of the study. Data confirmed that the sample represented very marginalized coastline residents: 60 percent were unemployed, 70 percent had no family or friends to stay with during evacuation, 65 percent could not afford to evacuate to another locatio...

Survey Practice, Aug 19, 2013

administered paper questionnaires all questions, applicable or not, can be seen by each responden... more administered paper questionnaires all questions, applicable or not, can be seen by each respondent, and the respondent must decide which questions to answer. Application of this five step model leads to the identification of ways that the skip-pattern compliance process may break down. 1 Perceive the existence of skip instructions. If instructions aren't seen, it's highly unlikely that they will be followed. When the respondent attends to the content of the questions, the skip instructions may simply not be seen. This appears to be the problem with current practice. Skip instructions remain unseen because of being outside the respondent's visual field as they are attending to the task of answering questions. The typical respondent, while reading, can only comprehend a span of about 8-10 characters at a time. An enlarged font, bolder type, directional arrows and location of skip directions closer to the answer box represent some of the visual design tools that have the potential for attracting the respondent's attention (Jenkins and Dillman, 1997). 2 Comprehend meaning of the skip instructions.

Encyclopedia of Survey Research Methods, 2008

Encyclopedia of Survey Research Methods, 2008

Encyclopedia of Survey Research Methods, 2008

Encyclopedia of Survey Research Methods, 2008

A recent paper (Redline, Dillman, Smiley, Carley- Baxter, and Jackson, In Press) reports results ... more A recent paper (Redline, Dillman, Smiley, Carley- Baxter, and Jackson, In Press) reports results from a test of two methods of visual design for improving compliance to skip instructions. One procedure, the detection method, relied on the provision of visual cues to respondents that were designed to help them detect if they had made a skip error. A second procedure, the prevention method, provided visual clues aimed at preventing navigational errors before they happened. When compared to a traditional (control) method of providing skip instructions, both of these methods significantly reduced errors of commission (the tendency not to skip when directed to do so). Specifically, the prevention method achieved an overall error rate of 9% and the detection method had an overall error rate of 7.6% compared to a 20.7% overall error rate for the control group. However, when compared to the control method, these two methods did not reduce omission errors (the tendency to skip over questions...

Public Opinion Quarterly, 2009

Nonexperimental and experimental studies have shown a lack of association between survey effort a... more Nonexperimental and experimental studies have shown a lack of association between survey effort and nonresponse bias. This does not necessarily mean, however, that additional effort could not reduce nonresponse bias. Theories on nonresponse would suggest the use of different recruiting methods for additional survey effort in order to address nonresponse bias. This study looks at changes in survey estimates as

Public Opinion Quarterly, 2009

Nonexperimental and experimental studies have shown a lack of association between survey effort a... more Nonexperimental and experimental studies have shown a lack of association between survey effort and nonresponse bias. This does not necessarily mean, however, that additional effort could not reduce nonresponse bias. Theories on nonresponse would suggest the use of different recruiting methods for additional survey effort in order to address nonresponse bias. This study looks at changes in survey estimates as

aurora

... NATIONAL CENTER FOR EDUCATION STATISTICS Grover J. Whitehurst Acting Commissioner ... Michael... more ... NATIONAL CENTER FOR EDUCATION STATISTICS Grover J. Whitehurst Acting Commissioner ... Michael P. Cohen, US Bureau of Transportation Statistics; Valerie Martin Conley, Ohio University; Jon Fuller, National Association of Independent Colleges and Universities; Robin ...

Utilizing optimal call scheduling is one way to minimize non-response. In order to optimize call ... more Utilizing optimal call scheduling is one way to minimize non-response. In order to optimize call scheduling, it is important to have both a flexible call scheduler that can utilize multiple parameters for prioritizing and delivering cases, as well as sufficient data to illustrate when sample members are at home and can be contacted. This paper builds on prior discussions of call schedulers by detailing key features of call schedulers and linking these features to call outcomes. In addition, this paper expands prior discussions of optimal call scheduling which have typically limited their review to one study by presenting an analysis of both successful call attempts and refusal conversion for different types of samples (list versus RDD), waves of data collection (baseline versus follow-up), and populations (e.g., youth, adults over 18, and workers).

There are at least five distinguishable steps (or stages) through which individuals progress when... more There are at least five distinguishable steps (or stages) through which individuals progress when answering questions. These steps culminate in the respondent complying or not complying with instructions to skip or not skip the next question. They include: 1 Perceive the existence of skip instructions. 2 Comprehend what one is expected to do as a result of the instructions. 3 Evaluate alternative courses of action. 4 Make a judgment on what to do. 5 Take action that complies or does not comply with the skip instructions.

Community members who evacuate to shelters may represent the most socially and economically vulne... more Community members who evacuate to shelters may represent the most socially and economically vulnerable group within a hurricane’s affected geographic area. Disaster research has established associations between socioeconomic conditions and adverse effects, but data are overwhelmingly collected retrospectively on large populations and lack further explication. As Hurricane Florence approached North Carolina in September 2018, RTI International developed a pilot survey for American Red Cross evacuation shelter clients. Two instruments, an interviewer-led paper questionnaire and a short message service (SMS text) questionnaire, were tested. A total of 200 evacuees completed the paper survey, but only 34 participated in the SMS text portion of the study. Data confirmed that the sample represented very marginalized coastline residents: 60 percent were unemployed, 70 percent had no family or friends to stay with during evacuation, 65 percent could not afford to evacuate to another locatio...

Survey Practice, Aug 19, 2013

administered paper questionnaires all questions, applicable or not, can be seen by each responden... more administered paper questionnaires all questions, applicable or not, can be seen by each respondent, and the respondent must decide which questions to answer. Application of this five step model leads to the identification of ways that the skip-pattern compliance process may break down. 1 Perceive the existence of skip instructions. If instructions aren't seen, it's highly unlikely that they will be followed. When the respondent attends to the content of the questions, the skip instructions may simply not be seen. This appears to be the problem with current practice. Skip instructions remain unseen because of being outside the respondent's visual field as they are attending to the task of answering questions. The typical respondent, while reading, can only comprehend a span of about 8-10 characters at a time. An enlarged font, bolder type, directional arrows and location of skip directions closer to the answer box represent some of the visual design tools that have the potential for attracting the respondent's attention (Jenkins and Dillman, 1997). 2 Comprehend meaning of the skip instructions.

Encyclopedia of Survey Research Methods, 2008

Encyclopedia of Survey Research Methods, 2008

Encyclopedia of Survey Research Methods, 2008

Encyclopedia of Survey Research Methods, 2008

A recent paper (Redline, Dillman, Smiley, Carley- Baxter, and Jackson, In Press) reports results ... more A recent paper (Redline, Dillman, Smiley, Carley- Baxter, and Jackson, In Press) reports results from a test of two methods of visual design for improving compliance to skip instructions. One procedure, the detection method, relied on the provision of visual cues to respondents that were designed to help them detect if they had made a skip error. A second procedure, the prevention method, provided visual clues aimed at preventing navigational errors before they happened. When compared to a traditional (control) method of providing skip instructions, both of these methods significantly reduced errors of commission (the tendency not to skip when directed to do so). Specifically, the prevention method achieved an overall error rate of 9% and the detection method had an overall error rate of 7.6% compared to a 20.7% overall error rate for the control group. However, when compared to the control method, these two methods did not reduce omission errors (the tendency to skip over questions...

Public Opinion Quarterly, 2009

Nonexperimental and experimental studies have shown a lack of association between survey effort a... more Nonexperimental and experimental studies have shown a lack of association between survey effort and nonresponse bias. This does not necessarily mean, however, that additional effort could not reduce nonresponse bias. Theories on nonresponse would suggest the use of different recruiting methods for additional survey effort in order to address nonresponse bias. This study looks at changes in survey estimates as

Public Opinion Quarterly, 2009

Nonexperimental and experimental studies have shown a lack of association between survey effort a... more Nonexperimental and experimental studies have shown a lack of association between survey effort and nonresponse bias. This does not necessarily mean, however, that additional effort could not reduce nonresponse bias. Theories on nonresponse would suggest the use of different recruiting methods for additional survey effort in order to address nonresponse bias. This study looks at changes in survey estimates as

aurora

... NATIONAL CENTER FOR EDUCATION STATISTICS Grover J. Whitehurst Acting Commissioner ... Michael... more ... NATIONAL CENTER FOR EDUCATION STATISTICS Grover J. Whitehurst Acting Commissioner ... Michael P. Cohen, US Bureau of Transportation Statistics; Valerie Martin Conley, Ohio University; Jon Fuller, National Association of Independent Colleges and Universities; Robin ...

Utilizing optimal call scheduling is one way to minimize non-response. In order to optimize call ... more Utilizing optimal call scheduling is one way to minimize non-response. In order to optimize call scheduling, it is important to have both a flexible call scheduler that can utilize multiple parameters for prioritizing and delivering cases, as well as sufficient data to illustrate when sample members are at home and can be contacted. This paper builds on prior discussions of call schedulers by detailing key features of call schedulers and linking these features to call outcomes. In addition, this paper expands prior discussions of optimal call scheduling which have typically limited their review to one study by presenting an analysis of both successful call attempts and refusal conversion for different types of samples (list versus RDD), waves of data collection (baseline versus follow-up), and populations (e.g., youth, adults over 18, and workers).

There are at least five distinguishable steps (or stages) through which individuals progress when... more There are at least five distinguishable steps (or stages) through which individuals progress when answering questions. These steps culminate in the respondent complying or not complying with instructions to skip or not skip the next question. They include: 1 Perceive the existence of skip instructions. 2 Comprehend what one is expected to do as a result of the instructions. 3 Evaluate alternative courses of action. 4 Make a judgment on what to do. 5 Take action that complies or does not comply with the skip instructions.