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Papers by Mica Douglas

Research paper thumbnail of Understanding roles in teams

Research paper thumbnail of Theory-Building Case Study Examining Empathic Transactions in Transactional Analysis Psychotherapy

Transactional Analysis Journal, Oct 2, 2022

This theory-building case study examined the relational transactional analysis concept of empathi... more This theory-building case study examined the relational transactional analysis concept of empathic transactions (ETs) developed by Hargaden and Sills. The researchers analyzed the transactions between a 28-year-old woman and her therapist during their 26- session therapy. Client progress was assessed using the Assimilation of Problematic Experiences Sequence (APES) as well as standard symptom intensity inventories. Results were largely consistent with theoretical accounts offered by the concept of ETs in facilitating psychological change. All of the ETs were employed, but five of the ETs—inquiry, confrontation, specification, illustration, and explanation—were particularly useful in this case. Results also pointed to aspects of the theories that need refinement or modification. For example, the sequencing of ETs suggested by Hargaden and Sills was not uniformly confirmed.

Research paper thumbnail of Working with scapegoating

Research paper thumbnail of Using stories to facilitate learning

Stories represent a fundamental way by which we interpret our experiences. They tap into our natu... more Stories represent a fundamental way by which we interpret our experiences. They tap into our natural predispositions of seeking pattern, perceiving agency, simulating and connecting events, and imputing meaning into what we experience. Instructors can take advantage of this predisposition and facilitate student learning by viewing stories from a broad perspective and intentionally connecting stories and storytelling principles to the concepts and principles they want students to learn. Instructors can capture students' attention, nurture a more social atmosphere, and engage their students' emotions and cognitive abilities. Previous work on using stories to teach has highlighted four types of story-based instruction: case-, narrative-, scenario-, and problembased. I extend this work by offering practical suggestions for incorporating stories into the classroom. I list possible objectives, discuss methods, and share examples that range from simply sharing a relevant story or anecdote or incorporating storytelling methods, to using a story framework to undergird an entire course. I then discuss various costs and benefits in the use of stories to facilitate learning. The methods I discuss can be used in a wide range of courses, and I encourage instructors to consider how they incorporate a broader, more intentional use of stories into their teaching.

Research paper thumbnail of Selling peak performance

Industrial and Commercial Training, May 1, 2002

A sales force recently achieved extraordinary results – first doubling then quadrupling their sal... more A sales force recently achieved extraordinary results – first doubling then quadrupling their sales figures after a training initiative that generated personal and commercial breakthroughs. The participants all work for the international waste management company, SITA. The company decided to revitalize the skills of sales staff with further training and were astonished by unfolding events and the impact on business. This article highlights the training initiative that made such a difference to the company and looks at the methodology that released the potential of the sales teams.

Research paper thumbnail of Using Transactional Analysis to Help Foster Parents Develop Therapeutic Parenting Skills

Transactional Analysis Journal, Oct 2, 2018

This article considers the application of transactional analysis (TA) theory in a nonclinical set... more This article considers the application of transactional analysis (TA) theory in a nonclinical setting with foster parents and discusses the merits of offering therapeutic training to this section of the United Kingdom children's workforce. Transactional analysis theory is used to illustrate how TA knowledge can be crucial in helping foster parents to understand both their own internal world and that of the child. The author analyzes the gap in expectations regarding the training of foster parents generally and the enormity of the task they are asked to undertake. This is particularly onerous when looking after children who have been significantly harmed, with all the consequent emotional and behavioral difficulties that ensue.

Research paper thumbnail of The Fast Facilitator

Routledge eBooks, May 15, 2017

Research paper thumbnail of The Fast Facilitator: 76 Facilitator Activities and Interventions Covering Essential Skills, Group Processes and Creative Techniques

Work Study, Feb 1, 2003

... Flexible professionals in any of these roles are likely to be able to serve in any of the thr... more ... Flexible professionals in any of these roles are likely to be able to serve in any of the three capacities. Facilitator or facilitative manager Trainer Coach The core Task and process-oriented focus. Content-focused delivery. ... Confidence. Discernment. Playfulness. Credibility. ...

Research paper thumbnail of Understanding roles in teams

The Fast Facilitator, 2017

Research paper thumbnail of Theory-Building Case Study Examining Empathic Transactions in Transactional Analysis Psychotherapy

Transactional Analysis Journal

Research paper thumbnail of Working with scapegoating

Research paper thumbnail of Using stories to facilitate learning

Research paper thumbnail of The Fast Facilitator: 76 Facilitator Activities and Interventions Covering Essential Skills, Group Processes, and Creative Techniques

... Flexible professionals in any of these roles are likely to be able to serve in any of the thr... more ... Flexible professionals in any of these roles are likely to be able to serve in any of the three capacities. Facilitator or facilitative manager Trainer Coach The core Task and process-oriented focus. Content-focused delivery. ... Confidence. Discernment. Playfulness. Credibility. ...

Research paper thumbnail of Using Transactional Analysis to Help Foster Parents Develop Therapeutic Parenting Skills

Transactional Analysis Journal

Research paper thumbnail of Selling peak performance

Industrial and Commercial Training, 2002

Research paper thumbnail of Selling peak performance

Industrial and Commercial Training, 2002

Research paper thumbnail of Understanding roles in teams

Research paper thumbnail of Theory-Building Case Study Examining Empathic Transactions in Transactional Analysis Psychotherapy

Transactional Analysis Journal, Oct 2, 2022

This theory-building case study examined the relational transactional analysis concept of empathi... more This theory-building case study examined the relational transactional analysis concept of empathic transactions (ETs) developed by Hargaden and Sills. The researchers analyzed the transactions between a 28-year-old woman and her therapist during their 26- session therapy. Client progress was assessed using the Assimilation of Problematic Experiences Sequence (APES) as well as standard symptom intensity inventories. Results were largely consistent with theoretical accounts offered by the concept of ETs in facilitating psychological change. All of the ETs were employed, but five of the ETs—inquiry, confrontation, specification, illustration, and explanation—were particularly useful in this case. Results also pointed to aspects of the theories that need refinement or modification. For example, the sequencing of ETs suggested by Hargaden and Sills was not uniformly confirmed.

Research paper thumbnail of Working with scapegoating

Research paper thumbnail of Using stories to facilitate learning

Stories represent a fundamental way by which we interpret our experiences. They tap into our natu... more Stories represent a fundamental way by which we interpret our experiences. They tap into our natural predispositions of seeking pattern, perceiving agency, simulating and connecting events, and imputing meaning into what we experience. Instructors can take advantage of this predisposition and facilitate student learning by viewing stories from a broad perspective and intentionally connecting stories and storytelling principles to the concepts and principles they want students to learn. Instructors can capture students' attention, nurture a more social atmosphere, and engage their students' emotions and cognitive abilities. Previous work on using stories to teach has highlighted four types of story-based instruction: case-, narrative-, scenario-, and problembased. I extend this work by offering practical suggestions for incorporating stories into the classroom. I list possible objectives, discuss methods, and share examples that range from simply sharing a relevant story or anecdote or incorporating storytelling methods, to using a story framework to undergird an entire course. I then discuss various costs and benefits in the use of stories to facilitate learning. The methods I discuss can be used in a wide range of courses, and I encourage instructors to consider how they incorporate a broader, more intentional use of stories into their teaching.

Research paper thumbnail of Selling peak performance

Industrial and Commercial Training, May 1, 2002

A sales force recently achieved extraordinary results – first doubling then quadrupling their sal... more A sales force recently achieved extraordinary results – first doubling then quadrupling their sales figures after a training initiative that generated personal and commercial breakthroughs. The participants all work for the international waste management company, SITA. The company decided to revitalize the skills of sales staff with further training and were astonished by unfolding events and the impact on business. This article highlights the training initiative that made such a difference to the company and looks at the methodology that released the potential of the sales teams.

Research paper thumbnail of Using Transactional Analysis to Help Foster Parents Develop Therapeutic Parenting Skills

Transactional Analysis Journal, Oct 2, 2018

This article considers the application of transactional analysis (TA) theory in a nonclinical set... more This article considers the application of transactional analysis (TA) theory in a nonclinical setting with foster parents and discusses the merits of offering therapeutic training to this section of the United Kingdom children's workforce. Transactional analysis theory is used to illustrate how TA knowledge can be crucial in helping foster parents to understand both their own internal world and that of the child. The author analyzes the gap in expectations regarding the training of foster parents generally and the enormity of the task they are asked to undertake. This is particularly onerous when looking after children who have been significantly harmed, with all the consequent emotional and behavioral difficulties that ensue.

Research paper thumbnail of The Fast Facilitator

Routledge eBooks, May 15, 2017

Research paper thumbnail of The Fast Facilitator: 76 Facilitator Activities and Interventions Covering Essential Skills, Group Processes and Creative Techniques

Work Study, Feb 1, 2003

... Flexible professionals in any of these roles are likely to be able to serve in any of the thr... more ... Flexible professionals in any of these roles are likely to be able to serve in any of the three capacities. Facilitator or facilitative manager Trainer Coach The core Task and process-oriented focus. Content-focused delivery. ... Confidence. Discernment. Playfulness. Credibility. ...

Research paper thumbnail of Understanding roles in teams

The Fast Facilitator, 2017

Research paper thumbnail of Theory-Building Case Study Examining Empathic Transactions in Transactional Analysis Psychotherapy

Transactional Analysis Journal

Research paper thumbnail of Working with scapegoating

Research paper thumbnail of Using stories to facilitate learning

Research paper thumbnail of The Fast Facilitator: 76 Facilitator Activities and Interventions Covering Essential Skills, Group Processes, and Creative Techniques

... Flexible professionals in any of these roles are likely to be able to serve in any of the thr... more ... Flexible professionals in any of these roles are likely to be able to serve in any of the three capacities. Facilitator or facilitative manager Trainer Coach The core Task and process-oriented focus. Content-focused delivery. ... Confidence. Discernment. Playfulness. Credibility. ...

Research paper thumbnail of Using Transactional Analysis to Help Foster Parents Develop Therapeutic Parenting Skills

Transactional Analysis Journal

Research paper thumbnail of Selling peak performance

Industrial and Commercial Training, 2002

Research paper thumbnail of Selling peak performance

Industrial and Commercial Training, 2002