Muatasim A Al Salmi - Academia.edu (original) (raw)

Papers by Muatasim A Al Salmi

International Journal of Multidisciplinary Research and Development, 2015

This paper reviews mobile government (m-Government or m-Gov.) adoption and diffusion factors in o... more This paper reviews mobile government (m-Government or m-Gov.) adoption and diffusion factors in one of the developing countries which is Sultanate of Oman. M-Gov. is viewed as a new class of e-Government or e-Gov. applications and it refer to any transaction via mobile technologies, such as laptops, smart phones or personal digital assistants (PDAs) with the most significant features of mobility and portability. The mobile technologies ubiquitous dimension provides means of accessing services anywhere, anytime and on the move. Thus, advanced wireless interface technologies especially in Information and Communication Technologies (ICT). The paper examines previous literatures and illustrate different obstacles faces the adoption and diffusion of m-Gov. Furthermore, drawing the distinction between technical and non-technical barriers. Then ICT sector and the current available m-Gov. initiatives in Oman setting up the mobile different services and aimed to understand the key factors to adoption and diffusion of these services through SWOT analysis and TOWS matrix.

International Journal of Multidisciplinary Research and Development, 2015

The purpose of this research is to investigate and explore the factors that drive the e-governmen... more The purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance as well as the government-citizen relationship attached with the current e-government adoption status in Sultanate of Oman. Thus, the study outcomes should be the guidance to conduct e-government projects in Sultanate of Oman to reduce and eliminate as much as possible the failure possibilities. The study should also provide roadmaps and guidelines for future researchers and policy makers on the project in general and focused in citizen’s determinants for e-government services that would enhance the Citizen-government relationship.

International Journal of Multidisciplinary Research and Development, 2015

E-Government is becoming one of the most valuable and required approaches worldwide and every gov... more E-Government is becoming one of the most valuable and required approaches worldwide and every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Billions of dollars was invested by governments in order to undertake their first step towards implementing the e-Government project and specially implementing the best methodology of all attached and correlated electronic-based services to it. However, there is a big aspect regarding the variation of the definition of it due to many aspects like: different scholars' background, major and point of view, fast technology innovations, different culture of different regions and countries. Hence, there is a need to further study in order to be able to obtain better understanding of the complete picture and to have a balanced view and concepts all under one e-Government umbrella. This paper will discuss the different definitions illustrated by different scholars and their point of view in their definitions. After discussing these definitions and the nature of them they will be categorized upon to their point of view. Finally the writer will give the suggestion about the definition that should be applied.

Imperial journal of interdisciplinary research, 2016

E-government construction requires technical development and implementation solutions from privat... more E-government construction requires technical development and implementation solutions from private sector in the country. Both sectors, tourism and government are facing obstacles and challenges generated by the advance and improvement in the use of ICTs by consumers and citizens. Ksenia et al. (2014) illustrated that there are 21 dimensions of tourist satisfaction toward aesthetic judgment and effects in behavioral intention to visit and revisit. This report presents the condition dimension’s overview from the 21 dimensions to be visited and discussed using a case study of GCC interviews in order to conduct conclusion and recommendations to the GCC nations. E-government construction requires technical development and implementation solutions from private sector in the country. Both sectors, tourism and government are facing obstacles and challenges generated by the advance and improvement in the use of ICTs by consumers and citizens. Ksenia et al. (2014) illustrated that there are ...

International Journal of Learning and Development, 2015

Every government is seeking to provide the best services to its country to achieve efficiency and... more Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Billions of dollars was invested by governments in order to undertake their first step towards implementing the e-Government project and specially implementing the best methodology of all attached and correlated electronic-based services to it. Government of Sultanate of Oman has realized the importance of moving towards the information century. Therefore, this paper aims to conduct SWOT and TOWS matrix in order to analyze and investigate the implementation and adoption of e-Government in Oman using secondary data from statistical reports. The output findings show that the readiness and the ICT infrastructure require more effort and government-citizens relationship to be enhanced. Finally, the paper gives some suggestions and recommendations for better successful e-G...

International Journal of Multidisciplinary Research and Development, 2016

E-Government is presenting an innovative approach in addressing traditional governmental services... more E-Government is presenting an innovative approach in addressing traditional governmental services problems utilizing internet as platform. With unprecedented breadth in information technology field, the world moved from normal old industrial age into the information age. The manifestations of such transformation and the emergence of this transition terms and concepts have become a significant part of daily lives, in the field of public sector like e-government. This paper presents three e-government main perspectives citizens, businesses and government in order to advance enabling the transformation to e-Government. The required successful e-Government skills are introduced and discussed along with challenges that need to be considered in order to facilitate the complex relationships between government and its constituencies for enabling interaction, transaction and government services delivery. The Sultanate of Oman example of available e-Government is presented. The practical challenges facing this implementation and recommendations in order to overcome them achieving successful e-Government are introduced

International Business and Accounting Research Journal, 2017

Every government is seeking to provide the best services to its country to achieve efficiency and... more Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Revealing key questions of e-government implementation and planning factors that would affect the success of e-Government is the study priority goal. Hence, the purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance. Finally, a case study using a secondary data from UN data along with study outcomes with recommendations as guidance for e-government projects in Sultanate of Oman is illustrated.

International Journal of Innovation, Management and Technology, 2017

Every government is seeking to provide the best services to its country to achieve efficiency and... more Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Revealing key elements of e-government factors and skills that would affect the success of e-Government is the study priority goal. Hence, the purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance as well as the success in Sultanate of Oman. Thus, the study outcomes should be the guidance to conduct e-government projects in Sultanate of Oman to reduce and eliminate as much as possible the failure possibilities. The study should also provide roadmaps and guidelines for future researchers and policy makers on the project in general and focused in citizen's determinants for e-government services that would enhance the Citizen-government relationship.

Open Journal of Social Sciences, 2016

In the current century, e-government transformation is considered as one of the biggest challenge... more In the current century, e-government transformation is considered as one of the biggest challenges among and within the IT-related sector from the scale and complexity perspective. Having the main objective as of adapting an existing e-government system and methodology in order to obtain new computing requirements based on the concept of citizens' new service. Thus, increase the features of service level, quality and maintaining a high policies and rules consistency. Moreover, mission criticality and time of services, information sharing and interoperability, efficiency and productivity along with the reduction of operation expenses are all considered as priorities in this transformation project (Raymond, 2007) [1]. Such a transformation is considered crucial for the service concept as it is changing rapidly; the roadmap coherence in e-government transformation is critical (Raymond, 2007) [1]. However, there is a big aspect regarding the e-Government progress by citizens due to many aspects like: Citizens-Centricity, Facilitating Condition, Effort expectancy and Performance Expectancy. Hence, there is a need to further study in order to be able to obtain better understanding of the complete picture and to have a balanced view and concepts all under one e-Government umbrella. This paper will review and analyze through a quantitative approach in Sultanate of Oman case study. This study targeted citizens in the country to check their intention to use e-Government in Oman (e-Oman). After reviewing and discussing questionnaire outputs using SPSS program, the writer listed some recommendations and conclusion of the study and the nature of them they will be categorized upon to their point of view.

International Journal of Science and Research (IJSR), 2016

In recent years, Internet and Information Technology growth has been the main driver and catalyst... more In recent years, Internet and Information Technology growth has been the main driver and catalyst for demand of change in most of the business and service sectors in the world. There from, new technologies and concepts has changed government interaction with business, agencies, organizations and citizens (Lee, 2010; Rokhman, 2011) by establishing new service styles, such as: e-banking, e-commerce, e-voting ...etc. Hence, they will permit new channels of interaction and communication between different government sectors and between government and business organizations. This interaction will lead to improvement in government performance and efficiency while interacting with the main and the most important category of this project which are customers. Specifically, customers in e-government and government point of view are citizens. This paper will furnish and review some contributions and advantages illustrated by different scholars of e-Government that would give better understandin...

Every government is seeking to provide the best services to its country to achieve efficiency and... more Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Billions of dollars was invested by governments in order to undertake their first step towards implementing the e-Government project and specially implementing the best methodology of all attached and correlated electronic-based services to it. Government of Sultanate of Oman has realized the importance of moving towards the information century. Therefore, e-Government initiatives were launched in Oman as a part of overall country information technology in 1998. It was first established under the name “Digital Oman” but many obstacles and challenges faced during this stage. The purpose of this research is to investigate and explore the factors that drive the e-Government implementation and adoption that would affect the e-Government performance and implementation. Thu...

Earlier, countries used relationships with citizens in outbound and inbound manners and have used... more Earlier, countries used relationships with citizens in outbound and inbound manners and have used them for a better positioning of the nation. Nowadays, both relationships emerged and industrialized through the usage of ICTs to find solutions in attracting tourists and promote their own destinations. In addition, the complete structures of different sectors of goods and services have been partially revolutionized globally by an innovative modern interaction between agents involved. Therefore, the e-government construction requires technical development and implementation solutions from private sector in the country. Both sectors, tourism and government are facing obstacles and challenges generated by the advance and improvement in the use of ICTs by consumers and citizens. This report presents an overview of the relationship between egovernment and e-tourism as an e-service under ICT technology. The relationship further explained using a case study of Sultanate of Oman with conclusi...

(ASSRJ) Advances in Social Sciences Research Journal, 6(8) 415-419, 2019

___________________________________________________________________ Every government is seeking t... more ___________________________________________________________________ Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Revealing key questions of e-government implementation and planning factors that would affect the success of e-Government is the study priority goal. Hence, the purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance. Finally, a case study using a secondary data from UN data along with study outcomes with recommendations as guidance for e-government projects in Sultanate of Oman is illustrated.

Every government is seeking to provide the best services to its country to achieve efficiency and... more Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Revealing key elements of e-government factors and skills that would affect the success of e-Government is the study priority goal. Hence, the purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance as well as the success in Sultanate of Oman. Thus, the study outcomes should be the guidance to conduct e-government projects in Sultanate of Oman to reduce and eliminate as much as possible the failure possibilities. The study should also provide roadmaps and guidelines for future researchers and policy makers on the project in general and focused in citizen's determinants for e-government services that would enhance the Citizen-government relationship.

—In the current century, e-government transformation is considered as one of the biggest challeng... more —In the current century, e-government transformation is considered as one of the biggest challenges among and within the IT-related sector from the scale and complexity perspective. Having the main objective as of adapting an existing e-government system and methodology in order to obtain new computing requirements based on the concept of citizens' new service. Thus, increase the features of service level, quality and maintaining a high policies and rules consistency. Moreover, mission criticality and time of services, information sharing and interoperability, efficiency and productivity along with the reduction of operation expenses are all considered as priorities in this transformation project (Raymond, 2007). Such a transformation is considered crucial for the service concept as it is changing rapidly; the roadmap coherence in e-government transformation is critical (Raymond, 2007). However, there is a big aspect regarding the e-Government progress by citizens due to many aspects like: Citizens-Centricity, Facilitating Condition, Effort expectancy and Performance Expectancy. Hence, there is a need to further study in order to be able to obtain better understanding of the complete picture and to have a balanced view and concepts all under one e-Government umbrella. This paper will review and analyze through a quantitative approach in Sultanate of Oman case study. This study targeted citizens in the country to check their intention to use e-Government in Oman (e-Oman). After reviewing and discussing questionnaire outputs using SPSS program, the writer listed some recommendations and conclusion of the study and the nature of them they will be categorized upon to their point of view

International Journal of Multidisciplinary Research and Development, 2015

Imperial journal of interdisciplinary research, 2016

International Journal of Learning and Development, 2015

International Journal of Multidisciplinary Research and Development, 2016

International Business and Accounting Research Journal, 2017

Every government is seeking to provide the best services to its country to achieve efficiency and... more Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Revealing key questions of e-government implementation and planning factors that would affect the success of e-Government is the study priority goal. Hence, the purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance. Finally, a case study using a secondary data from UN data along with study outcomes with recommendations as guidance for e-government projects in Sultanate of Oman is illustrated.

International Journal of Innovation, Management and Technology, 2017

Every government is seeking to provide the best services to its country to achieve efficiency and... more Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Revealing key elements of e-government factors and skills that would affect the success of e-Government is the study priority goal. Hence, the purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance as well as the success in Sultanate of Oman. Thus, the study outcomes should be the guidance to conduct e-government projects in Sultanate of Oman to reduce and eliminate as much as possible the failure possibilities. The study should also provide roadmaps and guidelines for future researchers and policy makers on the project in general and focused in citizen's determinants for e-government services that would enhance the Citizen-government relationship.

Open Journal of Social Sciences, 2016

International Journal of Science and Research (IJSR), 2016

Every government is seeking to provide the best services to its country to achieve efficiency and... more Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Billions of dollars was invested by governments in order to undertake their first step towards implementing the e-Government project and specially implementing the best methodology of all attached and correlated electronic-based services to it. Government of Sultanate of Oman has realized the importance of moving towards the information century. Therefore, e-Government initiatives were launched in Oman as a part of overall country information technology in 1998. It was first established under the name “Digital Oman” but many obstacles and challenges faced during this stage. The purpose of this research is to investigate and explore the factors that drive the e-Government implementation and adoption that would affect the e-Government performance and implementation. Thu...

(ASSRJ) Advances in Social Sciences Research Journal, 6(8) 415-419, 2019

Every government is seeking to provide the best services to its country to achieve efficiency and... more Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance. This goal could be achieved by improving the service performance of the entire sectors in society. Revealing key elements of e-government factors and skills that would affect the success of e-Government is the study priority goal. Hence, the purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance as well as the success in Sultanate of Oman. Thus, the study outcomes should be the guidance to conduct e-government projects in Sultanate of Oman to reduce and eliminate as much as possible the failure possibilities. The study should also provide roadmaps and guidelines for future researchers and policy makers on the project in general and focused in citizen's determinants for e-government services that would enhance the Citizen-government relationship.