Muhammad Khadafi - Academia.edu (original) (raw)
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Papers by Muhammad Khadafi
Malahayati Nursing Journal
Quality health services that can satisfy every service user in accordance with the level of commu... more Quality health services that can satisfy every service user in accordance with the level of community or patient satisfaction and its implementation in accordance with the applicable code of ethics and health service standards. Good service quality will create service user satisfaction and increase public trust. The quality of health services in health services such as hospitals, health centers, and clinics must be maintained because the level of patient satisfaction greatly determines the existence of an institution, especially health clinics, where the quality of health services plays a role in improving the health status of the community. The purpose of this study was to determine the factors that influence patient satisfaction in receiving health services at the Revalisa Clinic in Pangkalan Balai, South Sumatra Province. The research method used is quantitative with an analytical approach and cross-sectional design. The number of samples is 50 patients. Primary data collection w...
Malahayati Nursing Journal
Quality health services that can satisfy every service user in accordance with the level of commu... more Quality health services that can satisfy every service user in accordance with the level of community or patient satisfaction and its implementation in accordance with the applicable code of ethics and health service standards. Good service quality will create service user satisfaction and increase public trust. The quality of health services in health services such as hospitals, health centers, and clinics must be maintained because the level of patient satisfaction greatly determines the existence of an institution, especially health clinics, where the quality of health services plays a role in improving the health status of the community. The purpose of this study was to determine the factors that influence patient satisfaction in receiving health services at the Revalisa Clinic in Pangkalan Balai, South Sumatra Province. The research method used is quantitative with an analytical approach and cross-sectional design. The number of samples is 50 patients. Primary data collection w...