Nurhayati Harahap - Academia.edu (original) (raw)
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Papers by Nurhayati Harahap
According to Law No. 25 of 2009 public service is an activity or series of activities in the fram... more According to Law No. 25 of 2009 public service is an activity or series of activities in the framework of meeting service needs in accordance with statutory regulations for every citizen of the country and residents, for goods, services, and / or administrative services provided by public service providersurpose of this research is to find out that public services have been carried out in accordance with existing regulations and to find out what actions the village head has taken to produce excellent performance as the quality of public services of the chief in order to guarantee quality services, complete, easily affordable, and measurable. This type of research uses descriptive qualitative research. The data is obtained using a qualitative historical approach and the research process is done naturally and naturally by forming a cycle and focuses the object under study based on field research and the farm of reference. The results of this study indicate that the performance of the ...
According to Law No. 25 of 2009 public service is an activity or series of activities in the fram... more According to Law No. 25 of 2009 public service is an activity or series of activities in the framework of meeting service needs in accordance with statutory regulations for every citizen of the country and residents, for goods, services, and / or administrative services provided by public service providersurpose of this research is to find out that public services have been carried out in accordance with existing regulations and to find out what actions the village head has taken to produce excellent performance as the quality of public services of the chief in order to guarantee quality services, complete, easily affordable, and measurable. This type of research uses descriptive qualitative research. The data is obtained using a qualitative historical approach and the research process is done naturally and naturally by forming a cycle and focuses the object under study based on field research and the farm of reference. The results of this study indicate that the performance of the ...