Omojola Seun - Academia.edu (original) (raw)
Thesis Chapters by Omojola Seun
omojola seun, 2020
The concept of equity status has been a concern of global significance as it affects every econom... more The concept of equity status has been a concern of global significance as it affects every economy irrespective of national differences (Oboh, 2012). Omotoso (2001), in his definition of the modern taxes, defined tax as a compulsory charge imposed by a public authority on the income of individuals and companies as stipulated by the government decrees, acts or cases laws irrespective of the exact amount of services rendered to the payer in return. A more recent and comprehensive definition was given by Dr. Ekenze Oliver of Buitas Consultancy to the effect that tax is: “a compulsory levy imposed by an organization or Government on its member citizens, for the sole purpose of providing common goods and services for the benefit of all members”. “Tax is designed to raise revenue required for the /expenditure authorized in a government budget expectation. It is also a veritable instrument of promoting social and economic justice and equality amongst citizens of a state or members of an organization
Valuation, 2020
Valuation has been described as the “estimate or prediction of the most likely selling price” acc... more Valuation has been described as the “estimate or prediction of the most likely selling price” according to Baum and Crosby (1988). Implicit in the definition is the reason for valuation, which is that of acting as a proxy for market price or as a substitute for having to sell an asset. The need for valuation arises from the peculiar nature of real estate and real property markets which are heterogeneous and imperfect in nature and character. If the property market were to be perfect and real property homogenous in nature, there would be no need for valuation (Aluko, 1998). Unfortunately, the property market is anything but perfect. Valuations are required to serve as proxy for actual selling prices in the measurement of investment performance of real property assets.
omojola seun, 2020
Social media technologies can be in different forms such as magazines, internet forum, weblogs, s... more Social media technologies can be in different forms such as magazines, internet forum, weblogs, social blogs, social networking, pictures, teleconferencing, and social bookmarking, among others. Advertising on social media gains attention through website traffic as well as linkages with social media sites. It creates contents with the aim of attracting readers’ attention while keeping them abreast of the information (Kumar, Novak & Tomkin, 2018).
Social media marketing (SMM) is the process of attracting attention towards specific brand or product through social platforms. Typically, it is a set of activities on the use of social media as channels for promoting companies and solving other business problems (Hayes, 2018).
Customer relationship management, 2020
Abstract The topic assessed the influence of customer service relationship management on customer... more Abstract
The topic assessed the influence of customer service relationship management on customer retention and the main objective of this study is to examine the influence of Customer Relationship Management (CRM) on customer retention a study of Guaranty Trust Bank Plc, Lagos Nigeria.
In gathering the data, the research method used was both quantitative and qualitative research method, in which questionnaires were administered. Further, the data were analyzed through descriptive statistics with the aid of Statistical Package for Social Science (SPSS)to adequately verify the data collected for this study. The descriptive and inferential statistics was used to test the hypothesis of the variables that were involved in this study in order to analyze the data.
This study investigated the relationship between customer relationship management and customer retention in Guaranty Trust Bank PLC. The result showed that customers’ relationship management is positively related to customers’ retention. Some variables were taken which are Customer orientation, knowledge management and CRM technology to influence Customer retention in the study firm. Based on the responses (using the mean), all these variables influence customer retention above 75% respectively.
The management is an essential strategic tool to gain a competitive advantage in the contemporary global business environment most especially in the service oriented organizations.
Keywords: Customer Relationship Management, Customer Retention, Customer Orientation.
omojola seun, 2020
how quality work improve the lives of workers
residential properties, 2019
conflict resolution
Real estate inclusion, 2019
real estate investment
risk assessent, 2019
The term real estate stands as land, including the air above and the ground below it and any buil... more The term real estate stands as land, including the air above and the ground below it and any buildings or structures on it. It is also referred to as reality. It covers residential housing, commercial offices trading spaces such as theatres, hotels and restaurants, retail outlets, industrial buildings such as factories and government buildings. Real estate involves the purchase, sale, and development of land, both residential and non-residential buildings. The main players in real estate market are the landlords, developers, builders, real estate agents, tenants, buyers, etc. the activities of real estate sector encompasses the housing and construction sector. A risk can be defined as exposure to the possibility of economic and financial loss or gain, physical damages or injury, or delay as a consequence of the uncertainties associated with pursuing a particular course of action. Risk can also be defined as coalescence of all the uncertain factors which will have a combined negative effect on the objectives of the project.
The term real estate stands as land, including the air above and the ground below it and any buil... more The term real estate stands as land, including the air above and the ground below it and any buildings or structures on it. It is also referred to as reality. It covers residential housing, commercial offices trading spaces such as theatres, hotels and restaurants, retail outlets, industrial buildings such as factories and government buildings . Real estate involves the purchase, sale, and development of land, both residential and non-residential buildings. The main players in real estate market are the landlords, developers, builders, real estate agents, tenants, buyers, etc. the activities of real estate sector encompasses the housing and construction sector.
Interior decoration services, 2019
Interior decoration
human resource management
loneliness perception of workers in their various places of work
waste management, 2018
solution to waste management practices in tertiary institutions
Technology continues to be a catalyst for change in all areas of business and industry, and the r... more Technology continues to be a catalyst for change in all areas of business and industry, and the real estate market is no exception. Today's worker is more mobile and more connected than ever before, which means that businesses can operate anywhere. Especially in mature urban centres, the pushback against escalating real estate leasing and ownership costs is escalating. While telecommuting may not be a viable option for all companies, or even all employees within a company, many organizations have utilized remote work models with great success. This is reducing the amount of office space needed to accommodate employees, and it is changing the dynamics of what constitutes an ideal-read expensive-location. And almost every industry has adopted technology and changed because of it. For commercial real estate development, just as many other industries, we're continuing to see just how broad the effects of technology are. We're continuing to adjust, adapt, and refine the way we do business and develop properties because of a host of new advances in technology. And while there are broad, overarching technological innovations such as smart phones, cloud storage, and greater communication applications, we wanted to take a look at three other types of technological advances that are shaping real estate development. There's no denying the importance of data in today's real estate world. As Helen Thompson of Esri recently noted, " Data is often looked at as peripheral to the business, as lubricant for the wheels, but it is the fuel for the car. " And technology has opened up the data floodgates. The rapid expansion of research and analytics tools such as CoStar, Real Capital Analytics, and Reis provide developers the ability to better understand their markets, site locations and details, income assumptions, and a host of other data that can impact the bottom line. Additionally, open data initiatives are truly making this the ultimate information age. A plethora of information is available to anyone who really wants to find it. Whether found openly and freely on the internet or through analytical software programs, real estate professionals today have more than enough information at their disposal to help them make the best possible decisions. Additionally, these open data initiatives are creating much greater transparency in real estate marketssocial-icons-01.png. A multitude of sites are curating data on availability, buying and selling prices, and much more, resulting in tighter margins across the board.
provision of infrastructure to make Lagos a megacity
solution to problem of housing in festac town Lagos
Development of rural infrastructures
Shelter has been universally accepted as the second most important essential human need after foo... more Shelter has been universally accepted as the second most important essential human need after food. Housing in all its ramifications is more than mere shelter since it embraces all the social services and utilities that go to make a community or neighbourhood liveable environment. Efficient housing design is becoming increasingly imperative in Nigerian urban centres; this is because housing is an essential and fundamental component of the overall land use activities in both rural and urban centres. Besides, it has a tremendous positive influence on the health, safety and welfare (economic and social) of residents of any community. A country where the per capital income is at its lowest point, a low-income environment explains the low take home pay, which does not permit savings. It follows that where the poor manages to feed and may be, cloth himself and members of his family, he may never be able to pay his rents or own a house of his own. The study is an attempt to uncover the various constraints and challenges of housing maintenance and management in federal housing estate in Lagos using federal low cost housing estate jakande ikorodu as a case study. Management of low cost housing estate, not only covers rent collection, repairs and maintenance but also other aspects of good management. The importance of management of low cost housing estate has become so technical that the knowledge and services of competent property managers are required to perform the task. The research adopted case study and serve research methods. The study was based on federal low cost housing estate. A total of 90 respondents who are occupying the property and 70 estate surveyors and valuers, were randomly selected. Only 120 out of the 160 participants responded, representing 80% of the distributed questionnaire. Being a survey design that tested the correctness of the observed frequency of responses, percentage distribution was initially used to describe the pattern of responses of the participants while non parametric binomial test statistics was used to test the statistical significance of the observation. Results of the study revealed that a significant number of the participants do not know what property management practices are and therefore it is not sought for or employed. Lack of fair rent to cover maintenance cost and non periodic rent to arrest the effect of galloping inflation in the economy poses a lot of problem for the property manager. This was seen by the fact that most participants supported the management federal low cost housing estate. The research concluded that property management is as important as property development as the lack of it eventually diminishes the national housing stock, apart from constituting a waste of scare economic resources.
omojola seun, 2020
The concept of equity status has been a concern of global significance as it affects every econom... more The concept of equity status has been a concern of global significance as it affects every economy irrespective of national differences (Oboh, 2012). Omotoso (2001), in his definition of the modern taxes, defined tax as a compulsory charge imposed by a public authority on the income of individuals and companies as stipulated by the government decrees, acts or cases laws irrespective of the exact amount of services rendered to the payer in return. A more recent and comprehensive definition was given by Dr. Ekenze Oliver of Buitas Consultancy to the effect that tax is: “a compulsory levy imposed by an organization or Government on its member citizens, for the sole purpose of providing common goods and services for the benefit of all members”. “Tax is designed to raise revenue required for the /expenditure authorized in a government budget expectation. It is also a veritable instrument of promoting social and economic justice and equality amongst citizens of a state or members of an organization
Valuation, 2020
Valuation has been described as the “estimate or prediction of the most likely selling price” acc... more Valuation has been described as the “estimate or prediction of the most likely selling price” according to Baum and Crosby (1988). Implicit in the definition is the reason for valuation, which is that of acting as a proxy for market price or as a substitute for having to sell an asset. The need for valuation arises from the peculiar nature of real estate and real property markets which are heterogeneous and imperfect in nature and character. If the property market were to be perfect and real property homogenous in nature, there would be no need for valuation (Aluko, 1998). Unfortunately, the property market is anything but perfect. Valuations are required to serve as proxy for actual selling prices in the measurement of investment performance of real property assets.
omojola seun, 2020
Social media technologies can be in different forms such as magazines, internet forum, weblogs, s... more Social media technologies can be in different forms such as magazines, internet forum, weblogs, social blogs, social networking, pictures, teleconferencing, and social bookmarking, among others. Advertising on social media gains attention through website traffic as well as linkages with social media sites. It creates contents with the aim of attracting readers’ attention while keeping them abreast of the information (Kumar, Novak & Tomkin, 2018).
Social media marketing (SMM) is the process of attracting attention towards specific brand or product through social platforms. Typically, it is a set of activities on the use of social media as channels for promoting companies and solving other business problems (Hayes, 2018).
Customer relationship management, 2020
Abstract The topic assessed the influence of customer service relationship management on customer... more Abstract
The topic assessed the influence of customer service relationship management on customer retention and the main objective of this study is to examine the influence of Customer Relationship Management (CRM) on customer retention a study of Guaranty Trust Bank Plc, Lagos Nigeria.
In gathering the data, the research method used was both quantitative and qualitative research method, in which questionnaires were administered. Further, the data were analyzed through descriptive statistics with the aid of Statistical Package for Social Science (SPSS)to adequately verify the data collected for this study. The descriptive and inferential statistics was used to test the hypothesis of the variables that were involved in this study in order to analyze the data.
This study investigated the relationship between customer relationship management and customer retention in Guaranty Trust Bank PLC. The result showed that customers’ relationship management is positively related to customers’ retention. Some variables were taken which are Customer orientation, knowledge management and CRM technology to influence Customer retention in the study firm. Based on the responses (using the mean), all these variables influence customer retention above 75% respectively.
The management is an essential strategic tool to gain a competitive advantage in the contemporary global business environment most especially in the service oriented organizations.
Keywords: Customer Relationship Management, Customer Retention, Customer Orientation.
omojola seun, 2020
how quality work improve the lives of workers
residential properties, 2019
conflict resolution
Real estate inclusion, 2019
real estate investment
risk assessent, 2019
The term real estate stands as land, including the air above and the ground below it and any buil... more The term real estate stands as land, including the air above and the ground below it and any buildings or structures on it. It is also referred to as reality. It covers residential housing, commercial offices trading spaces such as theatres, hotels and restaurants, retail outlets, industrial buildings such as factories and government buildings. Real estate involves the purchase, sale, and development of land, both residential and non-residential buildings. The main players in real estate market are the landlords, developers, builders, real estate agents, tenants, buyers, etc. the activities of real estate sector encompasses the housing and construction sector. A risk can be defined as exposure to the possibility of economic and financial loss or gain, physical damages or injury, or delay as a consequence of the uncertainties associated with pursuing a particular course of action. Risk can also be defined as coalescence of all the uncertain factors which will have a combined negative effect on the objectives of the project.
The term real estate stands as land, including the air above and the ground below it and any buil... more The term real estate stands as land, including the air above and the ground below it and any buildings or structures on it. It is also referred to as reality. It covers residential housing, commercial offices trading spaces such as theatres, hotels and restaurants, retail outlets, industrial buildings such as factories and government buildings . Real estate involves the purchase, sale, and development of land, both residential and non-residential buildings. The main players in real estate market are the landlords, developers, builders, real estate agents, tenants, buyers, etc. the activities of real estate sector encompasses the housing and construction sector.
Interior decoration services, 2019
Interior decoration
human resource management
loneliness perception of workers in their various places of work
waste management, 2018
solution to waste management practices in tertiary institutions
Technology continues to be a catalyst for change in all areas of business and industry, and the r... more Technology continues to be a catalyst for change in all areas of business and industry, and the real estate market is no exception. Today's worker is more mobile and more connected than ever before, which means that businesses can operate anywhere. Especially in mature urban centres, the pushback against escalating real estate leasing and ownership costs is escalating. While telecommuting may not be a viable option for all companies, or even all employees within a company, many organizations have utilized remote work models with great success. This is reducing the amount of office space needed to accommodate employees, and it is changing the dynamics of what constitutes an ideal-read expensive-location. And almost every industry has adopted technology and changed because of it. For commercial real estate development, just as many other industries, we're continuing to see just how broad the effects of technology are. We're continuing to adjust, adapt, and refine the way we do business and develop properties because of a host of new advances in technology. And while there are broad, overarching technological innovations such as smart phones, cloud storage, and greater communication applications, we wanted to take a look at three other types of technological advances that are shaping real estate development. There's no denying the importance of data in today's real estate world. As Helen Thompson of Esri recently noted, " Data is often looked at as peripheral to the business, as lubricant for the wheels, but it is the fuel for the car. " And technology has opened up the data floodgates. The rapid expansion of research and analytics tools such as CoStar, Real Capital Analytics, and Reis provide developers the ability to better understand their markets, site locations and details, income assumptions, and a host of other data that can impact the bottom line. Additionally, open data initiatives are truly making this the ultimate information age. A plethora of information is available to anyone who really wants to find it. Whether found openly and freely on the internet or through analytical software programs, real estate professionals today have more than enough information at their disposal to help them make the best possible decisions. Additionally, these open data initiatives are creating much greater transparency in real estate marketssocial-icons-01.png. A multitude of sites are curating data on availability, buying and selling prices, and much more, resulting in tighter margins across the board.
provision of infrastructure to make Lagos a megacity
solution to problem of housing in festac town Lagos
Development of rural infrastructures
Shelter has been universally accepted as the second most important essential human need after foo... more Shelter has been universally accepted as the second most important essential human need after food. Housing in all its ramifications is more than mere shelter since it embraces all the social services and utilities that go to make a community or neighbourhood liveable environment. Efficient housing design is becoming increasingly imperative in Nigerian urban centres; this is because housing is an essential and fundamental component of the overall land use activities in both rural and urban centres. Besides, it has a tremendous positive influence on the health, safety and welfare (economic and social) of residents of any community. A country where the per capital income is at its lowest point, a low-income environment explains the low take home pay, which does not permit savings. It follows that where the poor manages to feed and may be, cloth himself and members of his family, he may never be able to pay his rents or own a house of his own. The study is an attempt to uncover the various constraints and challenges of housing maintenance and management in federal housing estate in Lagos using federal low cost housing estate jakande ikorodu as a case study. Management of low cost housing estate, not only covers rent collection, repairs and maintenance but also other aspects of good management. The importance of management of low cost housing estate has become so technical that the knowledge and services of competent property managers are required to perform the task. The research adopted case study and serve research methods. The study was based on federal low cost housing estate. A total of 90 respondents who are occupying the property and 70 estate surveyors and valuers, were randomly selected. Only 120 out of the 160 participants responded, representing 80% of the distributed questionnaire. Being a survey design that tested the correctness of the observed frequency of responses, percentage distribution was initially used to describe the pattern of responses of the participants while non parametric binomial test statistics was used to test the statistical significance of the observation. Results of the study revealed that a significant number of the participants do not know what property management practices are and therefore it is not sought for or employed. Lack of fair rent to cover maintenance cost and non periodic rent to arrest the effect of galloping inflation in the economy poses a lot of problem for the property manager. This was seen by the fact that most participants supported the management federal low cost housing estate. The research concluded that property management is as important as property development as the lack of it eventually diminishes the national housing stock, apart from constituting a waste of scare economic resources.
google marketing strategy
Shelter has been universally accepted as the second most important essential human need after foo... more Shelter has been universally accepted as the second most important essential human need after food. Housing in all its ramifications is more than mere shelter since it embraces all the social services and utilities that go to make a community or neighbourhood liveable environment. Efficient housing design is becoming increasingly imperative in Nigerian urban centres; this is because housing is an essential and fundamental component of the overall land use activities in both rural and urban centres. Besides, it has a tremendous positive influence on the health, safety and welfare (economic and social) of residents of any community. A country where the per capital income is at its lowest point, a low-income environment explains the low take home pay, which does not permit savings. It follows that where the poor manages to feed and may be, cloth himself and members of his family, he may never be able to pay his rents or own a house of his own. The study is an attempt to uncover the various constraints and prospects of management of multi-tenanted properties in Nigeria using Abibatu mogaji plaza as a case study. Management of multi-tenanted properties, not only covers rent collection, repairs and maintenance but also other aspects of good management. The importance of management of multi-tenanted properties has become so technical that the knowledge and services of competent property managers are required to perform the task. The research adopted case study and serve research methods. The study was based on Abibatu mogaji plaza. A total of 77 respondents who are occupying the property and 5 property manager were randomly selected. Only 150 out of the 82 participants responded, representing 60% of the distributed questionnaire. Being a survey design that tested the correctness of the observed frequency of responses, percentage distribution was initially used to describe the pattern of responses of the participants while non parametric binomial test statistics was used to test the statistical significance of the observation. Results of the study revealed that a significant number of the participants do not know what property management practices are and therefore it is not sought for or employed. Furthermore, a cross section of multi-tenanted yielding property owners prefers to manage their properties themselves. They also want to use new materials for aesthetic purposes or in effort to reduce construction cost do not have thought for future maintenance. Lack of fair rent to cover maintenance cost and non periodic rent to arrest the effect of galloping inflation in the economy poses a lot of problem for the property manager. This was seen by the fact that most participants supported the management of multi-tenanted properties. The research concluded that property management is as important as property development as the lack of it eventually diminishes the national housing stock, apart from constituting a waste of scare economic resources.
Journal of Engineering, Design and Technology, 2017
Purpose There are several types of accommodation available to students of higher education instit... more Purpose There are several types of accommodation available to students of higher education institutions, and it is the responsibility of the institutions to focus on factors that can attract and retain students to their residences. This study aims to investigate satisfaction of higher institutions students with on-campus accommodation with an emphasis on the ethnicity of the students. Design/methodology/approach Using convenience sampling method, questionnaires were administered to students of selected residences in the study area. Mean item score was used to rank identified factors, whereas mean gap and Kruskal–Wallis K-test were adopted to examine the difference in opinion of students from various ethnic groups. Findings Overall, major features that make students dissatisfied with university-owned accommodations are enforcement of rule that compels all students to move out with their belongings during each recess, the effectiveness of the lift system, the size of wardrobe and clos...
Jurnal Manajemen dan Kewirausahaan, 2011
Customer Relationship Management (CRM) is one of strategies to retain customers. By maintaining t... more Customer Relationship Management (CRM) is one of strategies to retain customers. By maintaining the relationship with customers, hopefully they will be loyal to companies. The objective of this study is to determine the influence of CRM on customer loyalty in JW Marriott Hotel, Surabaya using multiple linear regression analysis. The results of this study show that CRM, including financial benefits, social benefits and structural ties have positive effects significantly on customer loyalty in JW Marriott Hotel Surabaya. The most dominant factor influencing customer loyalty in JW Marriott Hotel, Surabaya is the structural ties.
Human resource management, 2021
HRM
PEPSICO, 2021
Marketing strategy of PEPSICO