P. Jennings - Academia.edu (original) (raw)
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Centre National de la Recherche Scientifique / French National Centre for Scientific Research
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Papers by P. Jennings
ABSTRACT Traditionally, the design of healthcare environments has not always included much end-us... more ABSTRACT Traditionally, the design of healthcare environments has not always included much end-user involvement. In order to create better built-environments in future, it is important to understand the perception of the people for who the design is intended. This study seeks to gain a better understanding of how people from the general public perceive the design of healthcare waiting environments. Within a healthcare setting, the design of waiting environments plays an important role in serving as one of the first interaction points between users and the environment. Furthermore, it is challenged with the accommodation of multiple user groups and their diverse needs. Twenty-four in-depth interviews were conducted with users using a semi-structured format with stimuli in the form of color photographs of different waiting room designs. Interviews were audio-recorded, transcribed and their content analyzed. The data reveals how people talk about environmental concepts and the impact of the designs on their feelings to describe the waiting room designs. The perceived impact of the design of healthcare waiting environments is expressed through three categories -emotive, cognitive and associative responses. The findings provide an understanding of the language that people use to describe healthcare waiting room designs and their impact on them. This knowledge will benefit architects, designers and the healthcare community as it helps them appreciate and incorporate end-user perspective into their future work.
AutomotiveUI '18 Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 2018
With increasing automation, occupants of fully autonomous vehicles are likely to be completely di... more With increasing automation, occupants of fully autonomous vehicles are likely to be completely disengaged from the driving task. However, even with no driving involved, there are still activities that will require interfaces between the vehicle and passengers. This study evaluated different configurations of screens providing operational-related information to occupants for tracking the progress of journeys. Surveys and interviews were used to measure trust, usability, workload and experience after users were driven by an autonomous low speed pod. Results showed that participants want to monitor the state of the vehicle and see details about the ride, including a map of the route and related information. There was a preference for this information to be displayed via an onboard touchscreen device combined with an overhead letterbox display versus a smartphone-based interface. This paper provides recommendations for the design of devices with the potential to improve the user interaction with future autonomous vehicles.
ABSTRACT Traditionally, the design of healthcare environments has not always included much end-us... more ABSTRACT Traditionally, the design of healthcare environments has not always included much end-user involvement. In order to create better built-environments in future, it is important to understand the perception of the people for who the design is intended. This study seeks to gain a better understanding of how people from the general public perceive the design of healthcare waiting environments. Within a healthcare setting, the design of waiting environments plays an important role in serving as one of the first interaction points between users and the environment. Furthermore, it is challenged with the accommodation of multiple user groups and their diverse needs. Twenty-four in-depth interviews were conducted with users using a semi-structured format with stimuli in the form of color photographs of different waiting room designs. Interviews were audio-recorded, transcribed and their content analyzed. The data reveals how people talk about environmental concepts and the impact of the designs on their feelings to describe the waiting room designs. The perceived impact of the design of healthcare waiting environments is expressed through three categories -emotive, cognitive and associative responses. The findings provide an understanding of the language that people use to describe healthcare waiting room designs and their impact on them. This knowledge will benefit architects, designers and the healthcare community as it helps them appreciate and incorporate end-user perspective into their future work.
AutomotiveUI '18 Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, 2018
With increasing automation, occupants of fully autonomous vehicles are likely to be completely di... more With increasing automation, occupants of fully autonomous vehicles are likely to be completely disengaged from the driving task. However, even with no driving involved, there are still activities that will require interfaces between the vehicle and passengers. This study evaluated different configurations of screens providing operational-related information to occupants for tracking the progress of journeys. Surveys and interviews were used to measure trust, usability, workload and experience after users were driven by an autonomous low speed pod. Results showed that participants want to monitor the state of the vehicle and see details about the ride, including a map of the route and related information. There was a preference for this information to be displayed via an onboard touchscreen device combined with an overhead letterbox display versus a smartphone-based interface. This paper provides recommendations for the design of devices with the potential to improve the user interaction with future autonomous vehicles.