Pei-Luen Patrick Rau - Academia.edu (original) (raw)
Papers by Pei-Luen Patrick Rau
Interacting with Computers
The wide usage of voice intelligent assistants (VIAs), such as Siri, brings lots of convenience t... more The wide usage of voice intelligent assistants (VIAs), such as Siri, brings lots of convenience to our daily life. However, there are also kinds of issues related to VIAs displaying inappropriate contents to restricted users such as children. To address this problem, we developed a system that detects the inappropriate contents and rates them with defined ranks. In this manner, a threshold or suggestion could be given in order to avoid displaying inappropriate contents to restricted users. This evaluation system is called Voice Intelligent Aid Rating System (VIARS). With a developed VIARS prototype, we further tested its effectiveness with a designed experiment that consisted of several tasks. As a result, VIARS’s intelligent rating results were proven to be highly consistent with the experts’ manual rating results, indicating the reliability of the VIARS classification mechanism. It is also notable that when compared with experts’ manual rating, VIARS’s automatic rating mechanism s...
2007 IEEE International Conference on Industrial Engineering and Engineering Management, 2007
Although much research focuses on online game addiction, few of them study its formation based on... more Although much research focuses on online game addiction, few of them study its formation based on players. The objective of the study is to explore the formation of online game addiction based on the players and find the factors of leading to online game addiction by empirical approaches. This study adopted a questionnaire on a website to investigate the relationships between the addiction and flow experience, behavior repetition and psychological profile among Chinese college students. After regression analysis, the results indicated that behavior repetition was the main contribution to the online game addiction, and flow experience of the players was a facilitating factor, and loneliness of the players also was a latent factor. The three factors jointly resulted in online game addiction.
Studies in health technology and informatics, 2013
With the growing population with chronic disease in most developed countries, the amount and vari... more With the growing population with chronic disease in most developed countries, the amount and variety of interactive medical devices adopted in healthcare and wellbeing management is on the rise. Studies show that people with chronic conditions are facing many barriers to effective self-management, which leads to significant economic losses in many countries. The question as to how we can design personal medical devices that are able to facilitate an effective self-management by tackling these barriers presents a challenging research topic. We offer an overview of a controlled-experiment designed to evaluate an innovative tagging feature and a confidence of measurement feature in chronic disease management. This is a work-in-progress, which will finish by the end of June 2013.
Industrial Engineering Journal, 2011
Industrial Engineering Journal, 2011
Human Factors and Ergonomics in Manufacturing & Service Industries, 2019
China is currently undertaking healthcare reform, and promoting general practitioner (GP) practic... more China is currently undertaking healthcare reform, and promoting general practitioner (GP) practice is a major improvement. The key to the success of the GP practice is whether or not patients are willing to accept and trust in GPs in community healthcare centers (CHCs). The objective of this study is to evaluate the impact of hospital ownership (public or private) and registration mode (registering with a CHC or a GP on patients' trust in community health services. A user experiment was conducted, and 204 nonstudent participants were invited to finish simulated registration tasks in a self-developed online registration system. Patients' trust in CHCs, GPs, and GPs' treatment outcomes was measured. The results indicated that patients had a significantly higher level of trust in private CHCs and private sector GPs, but they showed a higher level of trust in the treatment outcomes of public sector GPs due to the influence of their past medical experience seeing community doctors. The registration mode only influenced patients' trust in GPs' professional skills, that is, patients had a higher level of trust in GPs' professional skills when registering with CHCs compared to registering with individual GPs.
Computers in Human Behavior, 2015
In order to explore the influence of display, motion and gender on the human computer interaction... more In order to explore the influence of display, motion and gender on the human computer interaction with wearable devices, we recruited participants to wear a smart watch and a smart bracelet to complete tasks including exercise, operating the smart watch and managing fitness information via the smart bracelet. The results showed that females' needs of information acquisition and emotional experience were more gratified compared with males' needs in the experiment, and interacting with wearable devices while jogging increased users' cognitive workload and perceived difficulty and decreased users' level of flow experience compared with interacting while walking. Despite the superiority of the bracelet with a screen, indicated by the results, it is worth noting that displaying information on a mobile app has a good chance of improving the usage experience of the bracelet without a screen.
Safety Science, 2015
This study aims to decrease Chinese drivers' three risk-taking behavior: risky driving, aggressiv... more This study aims to decrease Chinese drivers' three risk-taking behavior: risky driving, aggressive driving and vehicle-bicycle interaction. The authors proposed an information sharing and communication system (DISC) to send drivers information and communication from neighboring drivers. Three simulation experiments were conducted to test the effectiveness of the DISC system. Thirty-six male drivers aged between 21 and 35 years old with a moderate amount of driving experience took part in this study. For risky driving, the subjective measures of sensation seeking, personal norm and intention to take risk were rated by after-experiment questionnaires. The measures of anonymity, ego-defensiveness, anger and subjective aggression were rated for aggressive driving. The perceived risk during interaction with bicycles was also rated. Cronbach's alpha was used to calculate the internal consistency of each subjective measure. One-way ANOVA was used to compare the mean of each subjective measure and objective measure. Results showed that when having information and communication, sensation seeking, personal norm, intention, anonymity and perceived risk were significantly changed. Drivers had less risky and aggressive behavior and earlier behavior adjustment when interacting with bicycles. The results provide us with a better understanding of the effect of information sharing on risk-taking behavior in automobile driving. Information frequency and driver acceptance of the information system should be investigated in the future.
The objective of this study is to design a human-centered e-mail address system, based on network... more The objective of this study is to design a human-centered e-mail address system, based on networking technology and cognitive ergonomics. Based on the background literature and the results of users\\u27 survey, a conceptual model is developed for designing e-mail addresses. This model consists of e-mail address components of formats, domain length, meaningfulness, orientation, and information type pertaining to memorization and recall, information association, and categorization. Five hypotheses were proposed to test the conceptual model, and four experiments were conducted with 85 subjects to test the hypotheses. The dependent variables were performance time, error rate, and degree of satisfaction and the independent variables were components of the e-mail addresses. The hypothesis is supported, that using hybrid formats results in better performance of recall than for letter format. The hypotheses are supported, which indicate that two, three, and four characters are the best domain lengths for recall, and that using telephone orientation causes better performance of recall and information association than postal orientation. The hypotheses that embedding both geographical and organizational information in e-mail addresses results in better performance of information association and categorization than embedding only organizational information are partially supported. The main results of the four experiments indicated the following: (1) For recall task, lower total performance time (26.2%) and error rate (75%) were derived for the hybrid formats (digits and letters) than for the letter format. (2) For recall task, lower total performance time (20.2%), and error rate (86.2%) were derived for meaningful domains than for meaningless domains. (3) For recall task, two, three, and four characters were the best single domain lengths. (4) For information association task, embedding both geographical information and organizational information decreased the response time (10.9%), and decreased the level of satisfaction (26.6%), in comparison to only embedding organizational information. (5) For categorization task, embedding both geographical information and organizational information decreased response time (40.7%) in comparison to only embedding organizational information. This research demonstrates the importance of human-centered design and provides guidelines in effectively designing e-mail address system
Social Behavior and Personality: an international journal, 2014
Researchers have rarely focused on organizations choosing the right knowledge-sharing media accor... more Researchers have rarely focused on organizations choosing the right knowledge-sharing media according to users' individual-level variables such as self-construal. We investigated the impact of self-construal (independent vs. interdependent) and organizational relationship (ingroup vs. outgroup) on employees' motivation, self-efficacy, and openness of sharing through two widely adopted online knowledge-sharing social media: wiki (e.g., Wikipedia, a volunteer-contributed encyclopedia) and a question and answer (Q&A) archive. Quantitative responses to 4 scenarios were collected from 232 Chinese employees. The results indicated that when sharing with outgroup members, interdependent employees (but not independent employees) had higher self-efficacy and openness of sharing using wiki than using Q&A. No difference between the two social media was found in the ingroup sharing. Theoretical implications and implications for practicing managers are discussed.
Advances in Human Factors and Ergonomics Series, 2010
ABSTRACT This paper reported results from a questionnaire survey of consumer perception of produc... more ABSTRACT This paper reported results from a questionnaire survey of consumer perception of product attributes of mobile phones and how they consider the importance of each product attribute. The questionnaire contained 35 items covering brand, physical attributes, functional attributes, and beneficial attributes. All the items were measured with 7-point Likert scale anchored from "strongly disagree" to "strongly agree". The questionnaire was administrated online to a broad sample (N=215) in China. An exploratory factor analysis was conducted to find out the latent constructs of mobile phone product attributes, which also reflect consumers' common idea of attribute category. Eight factors, accounting for 62.88% of the total variation, were identified: common functions, appearance, multimedia functions, connectivity, personal information management functions, body design, brand & country, and product image. These attribute factors can be used as a basis for understanding of product attributes and its influencing factors. Results from the factor analysis also provide information about what consumers are concerned about when they evaluate mobile phones or make purchase decisions.
Procedia Manufacturing, 2015
Nowadays, many foreign vehicle manufacturing companies focused their market in China and transpor... more Nowadays, many foreign vehicle manufacturing companies focused their market in China and transported their own company culture into daily production of Chinese workers. Different company culture will lead to different manufacturing strategies and influence the performance of the factory. It is important to get image of the adoption of cross-culture manufacturing ideas. "Kaizen" is one of the production method inspired by Japan culture which encourages everybody in the factory to make improvements and modify the improperly production activities. Based on an extended framework of the theory of planned behaviors, a quick and portable instrument to evaluate the adoption of the cross-culture idea, "Kaizen", was developed and delivered to the Chinese workers. Validity and reliability were tested based on the collected data. Result showed that the workers did not treat "Kaizen" as a Japanese term. They accepted and understood the main content of it. Workers were not so confidence with their ability to raise a plan or to realize a "Kaizen" plan with the help of technicians. Another finding was the action of "Kaizen" was not activated by rewards or the appraisal of others.
Lecture Notes in Computer Science
ABSTRACT
Social Media Tools and Platforms in Learning Environments, 2011
New online social tools provide more opportunities for social interaction between learners and in... more New online social tools provide more opportunities for social interaction between learners and instructors and among learners. The extent that a computer-supported communication environment supports online social interaction is referred to as the sociability of the environment. In this chapter, an integrated and user-centered approach to understand sociability of social media is presented. Based upon a wide review of literature, a framework of sociability is developed with five major components: purpose and benefit, people, social climate, mediated communication, and technological system. Then significant factors that affect the sociability of social media are identified based upon three empirical studies. The relationship between these factors and the user attitudes and behavior intentions are examined. The influence of culture on sociability is examined and an empirical comparison between German and Chinese internet users with regards to perceived importance of sociability items is presented. Finally, implications for design and use of social media for learning are discussed.
Lecture Notes in Computer Science, 2009
It is important to identify factors contributing to drivers' risk taking behaviors in order to re... more It is important to identify factors contributing to drivers' risk taking behaviors in order to reduce traffic accidents and fatalities. This study conducted a survey to investigate drivers' risk perception towards different risks encountered in daily life. Totally 438 subjects responded to the survey and indicated their likelihood of engaging in risk activities in different domains. The mean of likelihood to lend friend money is the highest and to shoplift is the lowest. It was found that respondents were most likely to engage in financial risks. Then it was social risks, safety risks, recreational risks and ethical risks. Respondents were least likely to engage in health risks. Male drivers were more likely to engage in the risks than female drivers in some factors.
Lecture Notes in Computer Science, 2009
This study explores and analyzes contributing factors of mobile entertainment acceptance by Chine... more This study explores and analyzes contributing factors of mobile entertainment acceptance by Chinese rural people. First, 27 factors were drawn from literatures. Then a new factor “cost” was found through interview. After that, a survey was built based on the 28 factors. From the data collected in Chinese rural area, seven factors were extracted through explorative factor analysis: social influence,
Proceedings of the 4th international conference on Intercultural Collaboration, 2012
Globally distributed work has been prevalent in organizations. However, cultural issues in distri... more Globally distributed work has been prevalent in organizations. However, cultural issues in distributed work are still challenging team performance. Cultural intelligence, defined as individuals' capability to perform in cross-cultural settings, has great potential in untangling these issues. The present study examines three individual capabilities (behavioral cultural intelligence, language proficiency and technical skills) and their effects on partners' receptivity-based trust and
Lecture Notes in Computer Science, 2011
... Therefore, it is necessary to study the influence from the social behaviors in the game world... more ... Therefore, it is necessary to study the influence from the social behaviors in the game world ... Hill, New York (2003) 3. Jakobson, M., Taylor, TL: The Sopranos meets EverQuest: social networking in massively ... 8190 (2003) 4. Yee, N.: Ariadne - Understanding MMORPG addiction, ...
Lecture Notes in Computer Science, 2011
ABSTRACT This study applied User Centered Design in mobile service design. First, an interview wa... more ABSTRACT This study applied User Centered Design in mobile service design. First, an interview was conducted to analyze needs of teenagers. Chinese teenagers desire more information about daily life and more interaction between users. Second, based on the results of the interview, a low fidelity prototype was develped. To evaluate the design, teenagers participated in the second interview and told its pros and cons. Finally, refinement was made and a high fidelity prototype was ready. This prototype combined both Wikipedia and the query-based interaction. Results of this study have reference value for practitioners to involve target users into development process of information service.
Interacting with Computers
The wide usage of voice intelligent assistants (VIAs), such as Siri, brings lots of convenience t... more The wide usage of voice intelligent assistants (VIAs), such as Siri, brings lots of convenience to our daily life. However, there are also kinds of issues related to VIAs displaying inappropriate contents to restricted users such as children. To address this problem, we developed a system that detects the inappropriate contents and rates them with defined ranks. In this manner, a threshold or suggestion could be given in order to avoid displaying inappropriate contents to restricted users. This evaluation system is called Voice Intelligent Aid Rating System (VIARS). With a developed VIARS prototype, we further tested its effectiveness with a designed experiment that consisted of several tasks. As a result, VIARS’s intelligent rating results were proven to be highly consistent with the experts’ manual rating results, indicating the reliability of the VIARS classification mechanism. It is also notable that when compared with experts’ manual rating, VIARS’s automatic rating mechanism s...
2007 IEEE International Conference on Industrial Engineering and Engineering Management, 2007
Although much research focuses on online game addiction, few of them study its formation based on... more Although much research focuses on online game addiction, few of them study its formation based on players. The objective of the study is to explore the formation of online game addiction based on the players and find the factors of leading to online game addiction by empirical approaches. This study adopted a questionnaire on a website to investigate the relationships between the addiction and flow experience, behavior repetition and psychological profile among Chinese college students. After regression analysis, the results indicated that behavior repetition was the main contribution to the online game addiction, and flow experience of the players was a facilitating factor, and loneliness of the players also was a latent factor. The three factors jointly resulted in online game addiction.
Studies in health technology and informatics, 2013
With the growing population with chronic disease in most developed countries, the amount and vari... more With the growing population with chronic disease in most developed countries, the amount and variety of interactive medical devices adopted in healthcare and wellbeing management is on the rise. Studies show that people with chronic conditions are facing many barriers to effective self-management, which leads to significant economic losses in many countries. The question as to how we can design personal medical devices that are able to facilitate an effective self-management by tackling these barriers presents a challenging research topic. We offer an overview of a controlled-experiment designed to evaluate an innovative tagging feature and a confidence of measurement feature in chronic disease management. This is a work-in-progress, which will finish by the end of June 2013.
Industrial Engineering Journal, 2011
Industrial Engineering Journal, 2011
Human Factors and Ergonomics in Manufacturing & Service Industries, 2019
China is currently undertaking healthcare reform, and promoting general practitioner (GP) practic... more China is currently undertaking healthcare reform, and promoting general practitioner (GP) practice is a major improvement. The key to the success of the GP practice is whether or not patients are willing to accept and trust in GPs in community healthcare centers (CHCs). The objective of this study is to evaluate the impact of hospital ownership (public or private) and registration mode (registering with a CHC or a GP on patients' trust in community health services. A user experiment was conducted, and 204 nonstudent participants were invited to finish simulated registration tasks in a self-developed online registration system. Patients' trust in CHCs, GPs, and GPs' treatment outcomes was measured. The results indicated that patients had a significantly higher level of trust in private CHCs and private sector GPs, but they showed a higher level of trust in the treatment outcomes of public sector GPs due to the influence of their past medical experience seeing community doctors. The registration mode only influenced patients' trust in GPs' professional skills, that is, patients had a higher level of trust in GPs' professional skills when registering with CHCs compared to registering with individual GPs.
Computers in Human Behavior, 2015
In order to explore the influence of display, motion and gender on the human computer interaction... more In order to explore the influence of display, motion and gender on the human computer interaction with wearable devices, we recruited participants to wear a smart watch and a smart bracelet to complete tasks including exercise, operating the smart watch and managing fitness information via the smart bracelet. The results showed that females' needs of information acquisition and emotional experience were more gratified compared with males' needs in the experiment, and interacting with wearable devices while jogging increased users' cognitive workload and perceived difficulty and decreased users' level of flow experience compared with interacting while walking. Despite the superiority of the bracelet with a screen, indicated by the results, it is worth noting that displaying information on a mobile app has a good chance of improving the usage experience of the bracelet without a screen.
Safety Science, 2015
This study aims to decrease Chinese drivers' three risk-taking behavior: risky driving, aggressiv... more This study aims to decrease Chinese drivers' three risk-taking behavior: risky driving, aggressive driving and vehicle-bicycle interaction. The authors proposed an information sharing and communication system (DISC) to send drivers information and communication from neighboring drivers. Three simulation experiments were conducted to test the effectiveness of the DISC system. Thirty-six male drivers aged between 21 and 35 years old with a moderate amount of driving experience took part in this study. For risky driving, the subjective measures of sensation seeking, personal norm and intention to take risk were rated by after-experiment questionnaires. The measures of anonymity, ego-defensiveness, anger and subjective aggression were rated for aggressive driving. The perceived risk during interaction with bicycles was also rated. Cronbach's alpha was used to calculate the internal consistency of each subjective measure. One-way ANOVA was used to compare the mean of each subjective measure and objective measure. Results showed that when having information and communication, sensation seeking, personal norm, intention, anonymity and perceived risk were significantly changed. Drivers had less risky and aggressive behavior and earlier behavior adjustment when interacting with bicycles. The results provide us with a better understanding of the effect of information sharing on risk-taking behavior in automobile driving. Information frequency and driver acceptance of the information system should be investigated in the future.
The objective of this study is to design a human-centered e-mail address system, based on network... more The objective of this study is to design a human-centered e-mail address system, based on networking technology and cognitive ergonomics. Based on the background literature and the results of users\\u27 survey, a conceptual model is developed for designing e-mail addresses. This model consists of e-mail address components of formats, domain length, meaningfulness, orientation, and information type pertaining to memorization and recall, information association, and categorization. Five hypotheses were proposed to test the conceptual model, and four experiments were conducted with 85 subjects to test the hypotheses. The dependent variables were performance time, error rate, and degree of satisfaction and the independent variables were components of the e-mail addresses. The hypothesis is supported, that using hybrid formats results in better performance of recall than for letter format. The hypotheses are supported, which indicate that two, three, and four characters are the best domain lengths for recall, and that using telephone orientation causes better performance of recall and information association than postal orientation. The hypotheses that embedding both geographical and organizational information in e-mail addresses results in better performance of information association and categorization than embedding only organizational information are partially supported. The main results of the four experiments indicated the following: (1) For recall task, lower total performance time (26.2%) and error rate (75%) were derived for the hybrid formats (digits and letters) than for the letter format. (2) For recall task, lower total performance time (20.2%), and error rate (86.2%) were derived for meaningful domains than for meaningless domains. (3) For recall task, two, three, and four characters were the best single domain lengths. (4) For information association task, embedding both geographical information and organizational information decreased the response time (10.9%), and decreased the level of satisfaction (26.6%), in comparison to only embedding organizational information. (5) For categorization task, embedding both geographical information and organizational information decreased response time (40.7%) in comparison to only embedding organizational information. This research demonstrates the importance of human-centered design and provides guidelines in effectively designing e-mail address system
Social Behavior and Personality: an international journal, 2014
Researchers have rarely focused on organizations choosing the right knowledge-sharing media accor... more Researchers have rarely focused on organizations choosing the right knowledge-sharing media according to users' individual-level variables such as self-construal. We investigated the impact of self-construal (independent vs. interdependent) and organizational relationship (ingroup vs. outgroup) on employees' motivation, self-efficacy, and openness of sharing through two widely adopted online knowledge-sharing social media: wiki (e.g., Wikipedia, a volunteer-contributed encyclopedia) and a question and answer (Q&A) archive. Quantitative responses to 4 scenarios were collected from 232 Chinese employees. The results indicated that when sharing with outgroup members, interdependent employees (but not independent employees) had higher self-efficacy and openness of sharing using wiki than using Q&A. No difference between the two social media was found in the ingroup sharing. Theoretical implications and implications for practicing managers are discussed.
Advances in Human Factors and Ergonomics Series, 2010
ABSTRACT This paper reported results from a questionnaire survey of consumer perception of produc... more ABSTRACT This paper reported results from a questionnaire survey of consumer perception of product attributes of mobile phones and how they consider the importance of each product attribute. The questionnaire contained 35 items covering brand, physical attributes, functional attributes, and beneficial attributes. All the items were measured with 7-point Likert scale anchored from "strongly disagree" to "strongly agree". The questionnaire was administrated online to a broad sample (N=215) in China. An exploratory factor analysis was conducted to find out the latent constructs of mobile phone product attributes, which also reflect consumers' common idea of attribute category. Eight factors, accounting for 62.88% of the total variation, were identified: common functions, appearance, multimedia functions, connectivity, personal information management functions, body design, brand & country, and product image. These attribute factors can be used as a basis for understanding of product attributes and its influencing factors. Results from the factor analysis also provide information about what consumers are concerned about when they evaluate mobile phones or make purchase decisions.
Procedia Manufacturing, 2015
Nowadays, many foreign vehicle manufacturing companies focused their market in China and transpor... more Nowadays, many foreign vehicle manufacturing companies focused their market in China and transported their own company culture into daily production of Chinese workers. Different company culture will lead to different manufacturing strategies and influence the performance of the factory. It is important to get image of the adoption of cross-culture manufacturing ideas. "Kaizen" is one of the production method inspired by Japan culture which encourages everybody in the factory to make improvements and modify the improperly production activities. Based on an extended framework of the theory of planned behaviors, a quick and portable instrument to evaluate the adoption of the cross-culture idea, "Kaizen", was developed and delivered to the Chinese workers. Validity and reliability were tested based on the collected data. Result showed that the workers did not treat "Kaizen" as a Japanese term. They accepted and understood the main content of it. Workers were not so confidence with their ability to raise a plan or to realize a "Kaizen" plan with the help of technicians. Another finding was the action of "Kaizen" was not activated by rewards or the appraisal of others.
Lecture Notes in Computer Science
ABSTRACT
Social Media Tools and Platforms in Learning Environments, 2011
New online social tools provide more opportunities for social interaction between learners and in... more New online social tools provide more opportunities for social interaction between learners and instructors and among learners. The extent that a computer-supported communication environment supports online social interaction is referred to as the sociability of the environment. In this chapter, an integrated and user-centered approach to understand sociability of social media is presented. Based upon a wide review of literature, a framework of sociability is developed with five major components: purpose and benefit, people, social climate, mediated communication, and technological system. Then significant factors that affect the sociability of social media are identified based upon three empirical studies. The relationship between these factors and the user attitudes and behavior intentions are examined. The influence of culture on sociability is examined and an empirical comparison between German and Chinese internet users with regards to perceived importance of sociability items is presented. Finally, implications for design and use of social media for learning are discussed.
Lecture Notes in Computer Science, 2009
It is important to identify factors contributing to drivers' risk taking behaviors in order to re... more It is important to identify factors contributing to drivers' risk taking behaviors in order to reduce traffic accidents and fatalities. This study conducted a survey to investigate drivers' risk perception towards different risks encountered in daily life. Totally 438 subjects responded to the survey and indicated their likelihood of engaging in risk activities in different domains. The mean of likelihood to lend friend money is the highest and to shoplift is the lowest. It was found that respondents were most likely to engage in financial risks. Then it was social risks, safety risks, recreational risks and ethical risks. Respondents were least likely to engage in health risks. Male drivers were more likely to engage in the risks than female drivers in some factors.
Lecture Notes in Computer Science, 2009
This study explores and analyzes contributing factors of mobile entertainment acceptance by Chine... more This study explores and analyzes contributing factors of mobile entertainment acceptance by Chinese rural people. First, 27 factors were drawn from literatures. Then a new factor “cost” was found through interview. After that, a survey was built based on the 28 factors. From the data collected in Chinese rural area, seven factors were extracted through explorative factor analysis: social influence,
Proceedings of the 4th international conference on Intercultural Collaboration, 2012
Globally distributed work has been prevalent in organizations. However, cultural issues in distri... more Globally distributed work has been prevalent in organizations. However, cultural issues in distributed work are still challenging team performance. Cultural intelligence, defined as individuals' capability to perform in cross-cultural settings, has great potential in untangling these issues. The present study examines three individual capabilities (behavioral cultural intelligence, language proficiency and technical skills) and their effects on partners' receptivity-based trust and
Lecture Notes in Computer Science, 2011
... Therefore, it is necessary to study the influence from the social behaviors in the game world... more ... Therefore, it is necessary to study the influence from the social behaviors in the game world ... Hill, New York (2003) 3. Jakobson, M., Taylor, TL: The Sopranos meets EverQuest: social networking in massively ... 8190 (2003) 4. Yee, N.: Ariadne - Understanding MMORPG addiction, ...
Lecture Notes in Computer Science, 2011
ABSTRACT This study applied User Centered Design in mobile service design. First, an interview wa... more ABSTRACT This study applied User Centered Design in mobile service design. First, an interview was conducted to analyze needs of teenagers. Chinese teenagers desire more information about daily life and more interaction between users. Second, based on the results of the interview, a low fidelity prototype was develped. To evaluate the design, teenagers participated in the second interview and told its pros and cons. Finally, refinement was made and a high fidelity prototype was ready. This prototype combined both Wikipedia and the query-based interaction. Results of this study have reference value for practitioners to involve target users into development process of information service.