Piotr Gago - Academia.edu (original) (raw)

Papers by Piotr Gago

arXiv (Cornell University), Mar 5, 2024

arXiv (Cornell University), Nov 6, 2023

In this paper we report on a study conducted with a group of older adults in which they engaged i... more In this paper we report on a study conducted with a group of older adults in which they engaged in participatory design workshops to create a VR ATM training simulation. Based on observation, recordings and the developed VR application we present the results of the workshops and offer considerations and recommendations for organizing opportunities for end users, in this case older adults, to directly engage in co-creation of cutting-edge ICT solutions. These include co-designing interfaces and interaction schemes for emerging technologies like VR and AR. We discuss such aspects as user engagement and hardware and software tools suitable for participatory prototyping of VR applications. Finally, we present ideas for further research in the area of VR participatory prototyping with users of various proficiency levels, taking steps towards developing a unified framework for co-design in AR and VR.

Kopeć et al. study, combined with our previous work on human factors in rapid software developmen... more Kopeć et al. study, combined with our previous work on human factors in rapid software development and co-design, including hackathon dynamics, allowed us to formulate recommendations for organizing content creation VR hackathons for specific purposes. We also provide guidelines on how to prepare the participants to work in rapid prototyping VR environments and benefit from such experiences in the long term. CCS Concepts: • Human-centered computing → Virtual reality; HCI design and evaluation methods; Empirical studies in HCI .

ArXiv, 2018

One of the more prominent trends within Industry 4.0 is the drive to employ Robotic Process Autom... more One of the more prominent trends within Industry 4.0 is the drive to employ Robotic Process Automation (RPA), especially as one of the elements of the Lean approach. The full implementation of RPA is riddled with challenges relating both to the reality of everyday business operations, from SMEs to SSCs and beyond, and the social effects of the changing job market. To successfully address these points there is a need to develop a solution that would adjust to the existing business operations and at the same time lower the negative social impact of the automation process. To achieve these goals we propose a hybrid, human-centered approach to the development of software robots. This design and implementation method combines the Living Lab approach with empowerment through participatory design to kick-start the co-development and co-maintenance of hybrid software robots which, supported by variety of AI methods and tools, including interactive and collaborative ML in the cloud, transfor...

ArXiv, 2021

The main goal of this paper is to discuss how to integrate the possibilities of crowdsourcing pla... more The main goal of this paper is to discuss how to integrate the possibilities of crowdsourcing platforms with systems supporting workflow to enable the engagement and interaction with business tasks of a wider group of people. Thus, this work is an attempt to expand the functional capabilities of typical business systems by allowing selected process tasks to be performed by unlimited human resources. Opening business tasks to crowdsourcing, within established Business Process Management Systems (BPMS) will improve the flexibility of company processes and allow for lower work-load and greater specialization among the staff employed on-site. The presented conceptual work is based on the current international standards in this field, promoted by Workflows Management Coalition. To this end, the functioning of business platforms was analysed and their functionality was presented visually, followed by a proposal and a discussion of how to implement crowdsourcing into workflow systems.

International Journal of Innovation and Learning, 2021

The purpose of this paper was to present an attempt to build an innovative and comprehensive syst... more The purpose of this paper was to present an attempt to build an innovative and comprehensive system of gathering and analysing reliable, accurate and up-to-date feedback on employability of academi...

Scientific Papers of Silesian University of Technology – Organization and Management Series

Online Journal of Applied Knowledge Management

The purpose of this paper was to conduct an investigation on criteria of Enterprise Resources Pla... more The purpose of this paper was to conduct an investigation on criteria of Enterprise Resources Planning (ERP)/Customer Relations Management (CRM) systems selection used by Small and Medium-sized Enterprises (SMEs) in Poland. The main goal was to define the key selection criteria that should be used to ensure the optimal decision of the purchase of the system. The reason for the choice of this research question was that SMEs have to constantly struggle with lack of resources. The choice of the right ERP and/or CRM system can significantly improve their operational efficiency and competitiveness. A synthetic review of the literature on the selection criteria of ERP and/or CRM systems was conducted and presented. Opinions of 83 respondents with work experience in SMEs that had undergone an implementation of an ERP and/or CRM system or vendors of ERP and/or CRM systems for SMEs in Poland were collected in the form of Google Form surveys and analyzed with the use of Spearman’s rank order ...

Human-Computer-Interaction – INTERACT 2021

Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems