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Research paper thumbnail of Concordance between nurse-reported quality of care and quality of care as publicly reported by nurse-sensitive indicators

BMC health services research, Jan 6, 2016

Nurse-sensitive indicators and nurses' satisfaction with the quality of care are two commonly... more Nurse-sensitive indicators and nurses' satisfaction with the quality of care are two commonly used ways to measure quality of nursing care. However, little is known about the relationship between these kinds of measures. This study aimed to examine concordance between nurse-sensitive screening indicators and nurse-perceived quality of care. To calculate a composite performance score for each of six Dutch non-university teaching hospitals, the percentage scores of the publicly reported nurse-sensitive indicators: screening of delirium, screening of malnutrition, and pain assessments, were averaged (2011). Nurse-perceived quality ratings were obtained from staff nurses working in the same hospitals by the Dutch Essentials of Magnetism II survey (2010). Concordance between the quality measures was analyzed using Spearman's rank correlation. The mean screening performances ranged from 63 % to 93 % across the six hospitals. Nurse-perceived quality of care differed significantly b...

Research paper thumbnail of How nurses and their work environment affect patient experiences of the quality of care: a qualitative study

BMC Health Services Research, 2014

Background: Healthcare organisations monitor patient experiences in order to evaluate and improve... more Background: Healthcare organisations monitor patient experiences in order to evaluate and improve the quality of care. Because nurses spend a lot of time with patients, they have a major impact on patient experiences. To improve patient experiences of the quality of care, nurses need to know what factors within the nursing work environment are of influence. The main focus of this research was to comprehend the views of Dutch nurses on how their work and their work environment contribute to positive patient experiences. Methods: A descriptive qualitative research design was used to collect data. Four focus groups were conducted, one each with 6 or 7 registered nurses in mental health care, hospital care, home care and nursing home care. A total of 26 nurses were recruited through purposeful sampling. The interviews were audiotaped, transcribed and subjected to thematic analysis.

Research paper thumbnail of Gegevens verzamelen en probleemstelling

Klinisch redeneren voor verpleegkundigen, 2016

Research paper thumbnail of Concordance between nurse-reported quality of care and quality of care as publicly reported by nurse-sensitive indicators

BMC health services research, Jan 6, 2016

Nurse-sensitive indicators and nurses' satisfaction with the quality of care are two commonly... more Nurse-sensitive indicators and nurses' satisfaction with the quality of care are two commonly used ways to measure quality of nursing care. However, little is known about the relationship between these kinds of measures. This study aimed to examine concordance between nurse-sensitive screening indicators and nurse-perceived quality of care. To calculate a composite performance score for each of six Dutch non-university teaching hospitals, the percentage scores of the publicly reported nurse-sensitive indicators: screening of delirium, screening of malnutrition, and pain assessments, were averaged (2011). Nurse-perceived quality ratings were obtained from staff nurses working in the same hospitals by the Dutch Essentials of Magnetism II survey (2010). Concordance between the quality measures was analyzed using Spearman's rank correlation. The mean screening performances ranged from 63 % to 93 % across the six hospitals. Nurse-perceived quality of care differed significantly b...

Research paper thumbnail of How nurses and their work environment affect patient experiences of the quality of care: a qualitative study

BMC Health Services Research, 2014

Background: Healthcare organisations monitor patient experiences in order to evaluate and improve... more Background: Healthcare organisations monitor patient experiences in order to evaluate and improve the quality of care. Because nurses spend a lot of time with patients, they have a major impact on patient experiences. To improve patient experiences of the quality of care, nurses need to know what factors within the nursing work environment are of influence. The main focus of this research was to comprehend the views of Dutch nurses on how their work and their work environment contribute to positive patient experiences. Methods: A descriptive qualitative research design was used to collect data. Four focus groups were conducted, one each with 6 or 7 registered nurses in mental health care, hospital care, home care and nursing home care. A total of 26 nurses were recruited through purposeful sampling. The interviews were audiotaped, transcribed and subjected to thematic analysis.

Research paper thumbnail of Gegevens verzamelen en probleemstelling

Klinisch redeneren voor verpleegkundigen, 2016

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