Shariful Khandakar - Academia.edu (original) (raw)

Papers by Shariful Khandakar

Research paper thumbnail of Customers’ Expectation towards Online Marketing: A Study on Some Economic Zone in Bangladesh

This paper attempts to analysis the customers' expectation towards online marketing in Bangladesh... more This paper attempts to analysis the customers' expectation towards online marketing in Bangladesh. First, it evaluates the impact of independent variables (factors of online marketing) on dependent variable (customers' satisfaction). In order to do so a survey was conducted through questionnaire and data collected from 200 respondents'. Samples (Individuals and corporate firms) were selected from three economic zones and multiple regression analysis was conducted for the study. It also evaluates customers' expectation from online marketers. Moreover the study highlights the online marketing strategies. Next, the study focuses on the benefits from online marketing. It also identifies the problems and challenges to develop online marketing strategies. Online marketing opens huge opportunities for marketer and customer where the ratio of benefit is higher than the ratio of costs. Finally, the study provides specific ways to solve the problems emphasizing on online marketing principles and to avail the opportunity to cope with the today's competitive market. The strategies require continuous improvement and it is expected to be more dynamic in future.

Research paper thumbnail of Technology Enabling the New Normal: How Students Respond to Classes

The International Review of Research in Open and Distributed Learning, Nov 1, 2022

This cross-sectional study investigates the online education intention of undergraduate students ... more This cross-sectional study investigates the online education intention of undergraduate students in the largest and oldest public university in Bangladesh during the COVID-19 pandemic. Under convenient sampling, 843 undergraduate students with rural and urban backgrounds participated in an online selfadministered questionnaire. Partial least squares structural equation modelling (PLS-SEM) was employed to examine the hypothesized relationships. We found that students' online class intention is significantly influenced by their attitude towards online classes (AOC), perceived usefulness (PU), and facilitating conditions (FC). We further identified that external antecedents have significant indirect effects on the outcome variables. Our findings provide new insights and contribute to a learners' community on online classes during the COVID-19 pandemic. This study extends the technology acceptance model (TAM) and the theory of planned behavior (TPB) to depict the factors influencing undergraduate students' intention to attend online classes (IOC) during the COVID-19 pandemic.

Research paper thumbnail of Relationship between human resource management practices and informal workplace learning

Journal of Workplace Learning, Oct 14, 2019

Purpose This study aims to examine the relationship between human resource management (HRM) pract... more Purpose This study aims to examine the relationship between human resource management (HRM) practices and informal workplace learning. Design/methodology/approach Data were collected from a sample of 381 employees working as heads of the department of branches in private commercial banks of Bangladesh. Hypotheses were tested by using structural equation modelling-partial least square. Findings Findings of the study revealed that HRM practices such as selective hiring, extensive training, performance appraisal, compensation practices, empowerment and information-sharing, significantly positively related with informal workplace learning. Originality/value Based on the situated learning and organizational support theory, this study is empirically testing how HRM practices influence informal workplace learning.

Research paper thumbnail of An Empirical Study on Assessing the Relationship Between Affective commitment and Informal workplace learning

International journal of academic research in business & social sciences, Jan 21, 2018

Informal workplace learning plays increasingly an important role for enhancing knowledge and skil... more Informal workplace learning plays increasingly an important role for enhancing knowledge and skill of employees which is necessary for achieving competitive advantage and sustainability of organization. Although, Researchers recognized the importance of informal workplace learning, study related to informal workplace learning is still limited. With a view to ensure the success of knowledge management endeavor, informal workplace learning among employees must be encouraged. The main focus of this study is to explore the relationship between affective commitment and informal workplace learning. A total of 728 questionnaires were distributed to employees working as head of the department of branches of private commercial bank in Bangladesh. 381 questionnaires were used for further analysis out of 728 questionnaires, representing a response rate 52.33%. Hypothesis for direct effect were tested using Partial Least Structural Equation Modelling (PLS-SEM). The result of the study revealed that affective commitment has significant and positive relationship with informal workplace learning. Implications and directions for future research are also highlighted.

Research paper thumbnail of The role of affective commitment on the relationship between human resource management practices and informal workplace learning

Higher Education, Skills and Work-based Learning, Jul 15, 2020

Purpose-The purpose of this paper is to explain the mediation effect of affective commitment on t... more Purpose-The purpose of this paper is to explain the mediation effect of affective commitment on the relationship between human resource management practices and informal workplace learning. Design/methodology/approach-This paper develops a conceptual framework along with propositions by integrating comprehensive literatures, in the field of human resource management, affective commitment and informal workplace learning. Through the review of detail literature and based on the situated learning theory (Lave and Wenger, 1991) and organizational support theory (Eisenberger et al., 1986; Rhoades and Eisenberger, 2002;and Eisenberger, 2006), it is proposed that eight human resource practices could affect informal workplace learning. Moreover, it is also argued that affective commitment could mediate the relationship between HRM practices and informal workplace learning. Findings-This paper provides a conceptual framework on human resource management practices and informal workplace learning which is mediated by affective commitment. Originality/value-None of the models presented in the literature details the mediation of affective commitment on the relationship between human resource management practices and informal workplace learning which is mediated by affective commitment as indeed the most recent research on the subject envisages.

Research paper thumbnail of Process of Developing a Community Based Tourism and Identifying its Economic and Social Impacts: An Empirical Study on Cox’s Bazar, Bangladesh

Pakistan journal of humanities and social sciences, Mar 31, 2019

The study was carried on how to develop Community Based Tourism in Cox's Bazar in order to find t... more The study was carried on how to develop Community Based Tourism in Cox's Bazar in order to find the prospects of Community based tourism in Cox's bazar. The paper defines about the concept of Community Based Tourism (CBT), more specifically it triggered towards case study in Cox's Bazar which is most visited place in Bangladesh by tourists. Then, the researchers developed well-designed framework which will be beneficial for practitioners and academicians. This is a quantitative study, a total of 406 data were collected by using self-administered. Based on the findings, it is revealed that there is a strong relationship between social, economic, cultural and environmental impact of tourism. The major findings of the study are that economic impact of Community Based Tourism is very much significant followed by social impact. So, the planners and other tourism stakeholders can take initiative as early as possible to develop CBT in Cox's bazar for the betterment of host community. The development of research framework in this study will enrich the literature regarding the construct of tourism development, more specifically for community-based tourism. This research will be useful in providing an insight of tourism development process for the stakeholders and authorities of tourism ministry.

Research paper thumbnail of Do human resource management practices boost up employees' impersonal trust? Evidence from the banking sector of Bangladesh

Evidence-based HRM, Mar 11, 2022

PurposeThe main purpose of the study is to identify the relationship between human resource manag... more PurposeThe main purpose of the study is to identify the relationship between human resource management (HRM) practices and impersonal trust. The study focuses on five HRM practices, namely training, fair reward and promotion opportunity, employment security and performance appraisal and impact of those on impersonal trust.Design/methodology/approachData for the study have been collected from 384 front line service provider female employees of 39 private commercial banks through non-probability judgmental sampling technique and analyzed by applying structural equation modeling-partial least square (SEM-PLS) method.FindingsThe findings of the study reveals that all the five HRM practices, namely training, fair reward and promotion opportunity, employment security and performance appraisal, are positively and significantly related with impersonal trust.Originality/valuePrivate commercial banks in Bangladesh are rapidly growing and facing huge competition to improve the competitive advantage of employees. Impersonal trust of employees is required for achieving competitive advantage. Due to the lack of research and scanty of knowledge in that field, the study offers a new avenue of existing knowledge to the stakeholders and researchers on how to develop impersonal trust with necessary recommendations.

Research paper thumbnail of Mediating effect of tourists’ emotional involvement on the relationship between destination attributes and tourist satisfaction

Journal of hospitality and tourism insights, Sep 23, 2020

Purpose-The study aims to examine the relationship between destination attributes and tourist sat... more Purpose-The study aims to examine the relationship between destination attributes and tourist satisfaction as well as the extent to which emotional involvement mediates between destination attributes and tourist satisfaction. Design/methodology/approach-Data were collected from a sample of 600 domestic tourists by using a purposive sampling technique where 382 samples were useable, and the response rate was 63.67%. The structural equation modeling (SmartPLS 3.0.) was used to test the hypothesized relationship among variables. Findings-Among the 16 hypothesized paths, 13 were supported. Destination attributes (accommodation, attraction, food and beverages and transportation) except safety significantly influence tourist satisfaction; herein accommodation has the greatest effect on tourist satisfaction. Similarly, destination attributes except safety significantly influence tourists' emotional involvement. This study also reveals that tourists' emotional involvement partially mediates in the link between destination attributes except for safety and customer satisfaction. Research limitations/implications-The results of the study will assist the hospitality researchers and managers to understand the roles of destination attributes and emotional involvement on tourist satisfaction in the tourism industry. Originality/value-The study is the first to explore the mediating relationship in the link between destination attributes and tourist satisfaction in the tourism industry.

Research paper thumbnail of The relationship between HRM practices, leadership style, affective commitment and informal workplace learning

Informal workplace learning is considered as one of the progressively important issues in the con... more Informal workplace learning is considered as one of the progressively important issues in the contemporary global business environment. Although informal workplace learning is an important issue, there is a lack of such learning in private commercial banks (PCBs) in Bangladesh. Based on the theory of situated learning which argues that organizational factors and personal factors influence workplace learning, the study aimed to examine the relationship between human resource management practices (HRM), leadership style and informal workplace learning. The study also considered the mediating effect of affective commitment on this relationship. A quantitative research technique was applied and a structured questionnaire was used as the research instrument. A cross sectional survey design was adopted and the unit of analysis was employees working as head of department in branches of PCBs. The study employed the probability sampling technique, with a sample size of 381. The Partial Least Squares to Structural Equation Modelling (PLS-SEM) approach was applied for analyzing the data. The findings suggest that HRM practices such as selective hiring, extensive training, performance appraisal, compensation practices, empowerment, information sharing and leadership style such as transformational leadership style are the strong predictors of informal workplace learning. Employment security and promotion opportunities have no significant impact on informal workplace learning. In addition to that, affective commitment mediates the relationship between HRM practices such as, extensive training, compensation practices, promotion opportunities, empowerment, information sharing and informal workplace learning. Similarly, affective commitment also mediates the relationship between transactional leadership style and informal workplace learning. Based on the empirical evidences, practitioners and policy makers should pay more attention to HRM practices and leadership style for enhancing informal workplace learning

Research paper thumbnail of Perception of Employees Regarding Participation in Decision Making and Problem Solving: A study On Different Branches of Banks in Dhaka City

ABC research alert, 2018

This journal is licensed under a Creative Commons Attribution-NonCommercial 4.0 International Lic... more This journal is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License (CC-BY-NC). Articles can be read and shared for noncommercial purposes under the following conditions:  BY: Attribution must be given to the original source (Attribution)  NC: Works may not be used for commercial purposes (Noncommercial) This license lets others remix, tweak, and build upon your work non-commercially, and although their new works must also acknowledge you and be non-commercial, they don't have to license their derivative works on the same terms.

Research paper thumbnail of An Empirical Study on Assessing the Relationship Between Affective commitment and Informal workplace learning

International Journal of Academic Research in Business and Social Sciences, 2018

Informal workplace learning plays increasingly an important role for enhancing knowledge and skil... more Informal workplace learning plays increasingly an important role for enhancing knowledge and skill of employees which is necessary for achieving competitive advantage and sustainability of organization. Although, Researchers recognized the importance of informal workplace learning, study related to informal workplace learning is still limited. With a view to ensure the success of knowledge management endeavor, informal workplace learning among employees must be encouraged. The main focus of this study is to explore the relationship between affective commitment and informal workplace learning. A total of 728 questionnaires were distributed to employees working as head of the department of branches of private commercial bank in Bangladesh. 381 questionnaires were used for further analysis out of 728 questionnaires, representing a response rate 52.33%. Hypothesis for direct effect were tested using Partial Least Structural Equation Modelling (PLS-SEM). The result of the study revealed that affective commitment has significant and positive relationship with informal workplace learning. Implications and directions for future research are also highlighted.

Research paper thumbnail of The relationship between HRM practices, leadership style, affective commitment and informal workplace learning

Informal workplace learning is considered as one of the progressively important issues in the con... more Informal workplace learning is considered as one of the progressively important issues in the contemporary global business environment. Although informal workplace learning is an important issue, there is a lack of such learning in private commercial banks (PCBs) in Bangladesh. Based on the theory of situated learning which argues that organizational factors and personal factors influence workplace learning, the study aimed to examine the relationship between human resource management practices (HRM), leadership style and informal workplace learning. The study also considered the mediating effect of affective commitment on this relationship. A quantitative research technique was applied and a structured questionnaire was used as the research instrument. A cross sectional survey design was adopted and the unit of analysis was employees working as head of department in branches of PCBs. The study employed the probability sampling technique, with a sample size of 381. The Partial Least Squares to Structural Equation Modelling (PLS-SEM) approach was applied for analyzing the data. The findings suggest that HRM practices such as selective hiring, extensive training, performance appraisal, compensation practices, empowerment, information sharing and leadership style such as transformational leadership style are the strong predictors of informal workplace learning. Employment security and promotion opportunities have no significant impact on informal workplace learning. In addition to that, affective commitment mediates the relationship between HRM practices such as, extensive training, compensation practices, promotion opportunities, empowerment, information sharing and informal workplace learning. Similarly, affective commitment also mediates the relationship between transactional leadership style and informal workplace learning. Based on the empirical evidences, practitioners and policy makers should pay more attention to HRM practices and leadership style for enhancing informal workplace learning

Research paper thumbnail of Towards Entrepreneurship: An Empirical Study

This paper attempt to focus on the thoughts of business graduates of Bangladesh towards entrepren... more This paper attempt to focus on the thoughts of business graduates of Bangladesh towards entrepreneurship practices. Most of the Business graduates in Bangladesh perceived entrepreneurship as a profession according to our survey. Data were collected from 500 business graduates and analysis included their perceptions, attitudes and intentions to take entrepreneurship as their profession after graduation. The results showed that almost half of the graduates were interested to be entrepreneurs and the factors influenced them mostly academic backgrounds, goals & ambitions, innovation, intensions, family traditions where as almost one-fifth were reluctant to be an entrepreneur and the rest proportion did not decided yet about their professional goal. Most of them mentioned that hindrances to become an entrepreneur are- lack of capital, inadequate supports services from the government, insufficient family supports, political instability, huge risk and so on. The study also showed that maxi...

Research paper thumbnail of Training and Compensation: A Correlation Study on Some Few Selected Ngos'In Bangladesh

bdresearchpublications.com

BANGLADESH RESEARCH PUBLICATIONS JOURNAL ISSN: 1998-2003, Volume: 3, Issue: 4, Page: 1152-1158, M... more BANGLADESH RESEARCH PUBLICATIONS JOURNAL ISSN: 1998-2003, Volume: 3, Issue: 4, Page: 1152-1158, March-April, 2010 ... TRAINING AND COMPENSATION: A CORRELATION STUDY ON ... Mr. Md. Shariful Alam Khandakar*1, Mr. Syeedul Al-Amin2, Mr. Md. ...

Research paper thumbnail of Impact of COVID-19 on outbound medical tourism: An empirical study

Journal of Tourism Management Research

This study attempts to analyze the overall outbound medical tourism situation in Bangladesh, more... more This study attempts to analyze the overall outbound medical tourism situation in Bangladesh, more specifically in the city of Dhaka, during the COVID-19 pandemic. The primary focus of the study is to identify the effect of COVID-19 on outbound medical tourism. To attain the objectives of the study, a quantitative research technique was used, and data were collected from respondents involved in outbound medical tourism through convenience sampling. The study’s samples were 100 people from Dhaka who were patients, medical attendants, relatives of patients, neighbors of patients, and closely related entities of outbound medical tourism. The data were analyzed using the Statistical Package for the Social Sciences (SPSS). The results reveal that the COVID-19 situation had a significant impact on outbound medical tourism; the effects were measured through various factors, including accessibility, cost, the quality of domestic medical services, the information gap, and technological advanc...

Research paper thumbnail of Do human resource management practices boost up employees' impersonal trust? Evidence from the banking sector of Bangladesh

Evidence-based HRM: a Global Forum for Empirical Scholarship

PurposeThe main purpose of the study is to identify the relationship between human resource manag... more PurposeThe main purpose of the study is to identify the relationship between human resource management (HRM) practices and impersonal trust. The study focuses on five HRM practices, namely training, fair reward and promotion opportunity, employment security and performance appraisal and impact of those on impersonal trust.Design/methodology/approachData for the study have been collected from 384 front line service provider female employees of 39 private commercial banks through non-probability judgmental sampling technique and analyzed by applying structural equation modeling-partial least square (SEM-PLS) method.FindingsThe findings of the study reveals that all the five HRM practices, namely training, fair reward and promotion opportunity, employment security and performance appraisal, are positively and significantly related with impersonal trust.Originality/valuePrivate commercial banks in Bangladesh are rapidly growing and facing huge competition to improve the competitive adva...

Research paper thumbnail of Process of Developing a Community Based Tourism and Identifying its Economic and Social Impacts: An Empirical Study on Cox’s Bazar, Bangladesh

Pakistan Journal of Humanities and Social Sciences

The study was carried on how to develop Community Based Tourism in Cox’s Bazar in order to find t... more The study was carried on how to develop Community Based Tourism in Cox’s Bazar in order to find the prospects of Community based tourism in Cox’s bazar. The paper defines about the concept of Community Based Tourism (CBT), more specifically it triggered towards case study in Cox’s Bazar which is most visited place in Bangladesh by tourists. Then, the researchers developed well-designed framework which will be beneficial for practitioners and academicians. This is a quantitative study, a total of 406 data were collected by using self-administered. Based on the findings, it is revealed that there is a strong relationship between social, economic, cultural and environmental impact of tourism. The major findings of the study are that economic impact of Community Based Tourism is very much significant followed by social impact. So, the planners and other tourism stakeholders can take initiative as early as possible to develop CBT in Cox’s bazar for the betterment of host community. The d...

Research paper thumbnail of Mediating effect of tourists’ emotional involvement on the relationship between destination attributes and tourist satisfaction

Journal of Hospitality and Tourism Insights

PurposeThe study aims to examine the relationship between destination attributes and tourist sati... more PurposeThe study aims to examine the relationship between destination attributes and tourist satisfaction as well as the extent to which emotional involvement mediates between destination attributes and tourist satisfaction.Design/methodology/approachData were collected from a sample of 600 domestic tourists by using a purposive sampling technique where 382 samples were useable, and the response rate was 63.67%. The structural equation modeling (SmartPLS 3.0.) was used to test the hypothesized relationship among variables.FindingsAmong the 16 hypothesized paths, 13 were supported. Destination attributes (accommodation, attraction, food and beverages and transportation) except safety significantly influence tourist satisfaction; herein accommodation has the greatest effect on tourist satisfaction. Similarly, destination attributes except safety significantly influence tourists’ emotional involvement. This study also reveals that tourists’ emotional involvement partially mediates in t...

Research paper thumbnail of The role of affective commitment on the relationship between human resource management practices and informal workplace learning

Higher Education, Skills and Work-Based Learning

PurposeThe purpose of this paper is to explain the mediation effect of affective commitment on th... more PurposeThe purpose of this paper is to explain the mediation effect of affective commitment on the relationship between human resource management practices and informal workplace learning.Design/methodology/approachThis paper develops a conceptual framework along with propositions by integrating comprehensive literatures, in the field of human resource management, affective commitment and informal workplace learning. Through the review of detail literature and based on the situated learning theory (Lave and Wenger, 1991) and organizational support theory (Eisenberger et al., 1986; Rhoades and Eisenberger, 2002; – and Eisenberger, 2006), it is proposed that eight human resource practices could affect informal workplace learning. Moreover, it is also argued that affective commitment could mediate the relationship between HRM practices and informal workplace learning.FindingsThis paper provides a conceptual framework on human resource management practices and informal workplace learnin...

Research paper thumbnail of Customers’ Expectation towards Online Marketing: A Study on Some Economic Zone in Bangladesh

American Journal of Trade and Policy

This paper attempts to analysis the customers’ expectation towards online marketing in Bangladesh... more This paper attempts to analysis the customers’ expectation towards online marketing in Bangladesh. First, it evaluates the impact of independent variables (factors of online marketing) on dependent variable (customers’ satisfaction). In order to do so a survey was conducted through questionnaire and data collected from 200 respondents’. Samples (Individuals and corporate firms) were selected from three economic zones and multiple regression analysis was conducted for the study. It also evaluates customers’ expectation from online marketers. Moreover the study highlights the online marketing strategies. Next, the study focuses on the benefits from online marketing. It also identifies the problems and challenges to develop online marketing strategies. Online marketing opens huge opportunities for marketer and customer where the ratio of benefit is higher than the ratio of costs. Finally, the study provides specific ways to solve the problems emphasizing on online marketing principles ...

Research paper thumbnail of Customers’ Expectation towards Online Marketing: A Study on Some Economic Zone in Bangladesh

This paper attempts to analysis the customers' expectation towards online marketing in Bangladesh... more This paper attempts to analysis the customers' expectation towards online marketing in Bangladesh. First, it evaluates the impact of independent variables (factors of online marketing) on dependent variable (customers' satisfaction). In order to do so a survey was conducted through questionnaire and data collected from 200 respondents'. Samples (Individuals and corporate firms) were selected from three economic zones and multiple regression analysis was conducted for the study. It also evaluates customers' expectation from online marketers. Moreover the study highlights the online marketing strategies. Next, the study focuses on the benefits from online marketing. It also identifies the problems and challenges to develop online marketing strategies. Online marketing opens huge opportunities for marketer and customer where the ratio of benefit is higher than the ratio of costs. Finally, the study provides specific ways to solve the problems emphasizing on online marketing principles and to avail the opportunity to cope with the today's competitive market. The strategies require continuous improvement and it is expected to be more dynamic in future.

Research paper thumbnail of Technology Enabling the New Normal: How Students Respond to Classes

The International Review of Research in Open and Distributed Learning, Nov 1, 2022

This cross-sectional study investigates the online education intention of undergraduate students ... more This cross-sectional study investigates the online education intention of undergraduate students in the largest and oldest public university in Bangladesh during the COVID-19 pandemic. Under convenient sampling, 843 undergraduate students with rural and urban backgrounds participated in an online selfadministered questionnaire. Partial least squares structural equation modelling (PLS-SEM) was employed to examine the hypothesized relationships. We found that students' online class intention is significantly influenced by their attitude towards online classes (AOC), perceived usefulness (PU), and facilitating conditions (FC). We further identified that external antecedents have significant indirect effects on the outcome variables. Our findings provide new insights and contribute to a learners' community on online classes during the COVID-19 pandemic. This study extends the technology acceptance model (TAM) and the theory of planned behavior (TPB) to depict the factors influencing undergraduate students' intention to attend online classes (IOC) during the COVID-19 pandemic.

Research paper thumbnail of Relationship between human resource management practices and informal workplace learning

Journal of Workplace Learning, Oct 14, 2019

Purpose This study aims to examine the relationship between human resource management (HRM) pract... more Purpose This study aims to examine the relationship between human resource management (HRM) practices and informal workplace learning. Design/methodology/approach Data were collected from a sample of 381 employees working as heads of the department of branches in private commercial banks of Bangladesh. Hypotheses were tested by using structural equation modelling-partial least square. Findings Findings of the study revealed that HRM practices such as selective hiring, extensive training, performance appraisal, compensation practices, empowerment and information-sharing, significantly positively related with informal workplace learning. Originality/value Based on the situated learning and organizational support theory, this study is empirically testing how HRM practices influence informal workplace learning.

Research paper thumbnail of An Empirical Study on Assessing the Relationship Between Affective commitment and Informal workplace learning

International journal of academic research in business & social sciences, Jan 21, 2018

Informal workplace learning plays increasingly an important role for enhancing knowledge and skil... more Informal workplace learning plays increasingly an important role for enhancing knowledge and skill of employees which is necessary for achieving competitive advantage and sustainability of organization. Although, Researchers recognized the importance of informal workplace learning, study related to informal workplace learning is still limited. With a view to ensure the success of knowledge management endeavor, informal workplace learning among employees must be encouraged. The main focus of this study is to explore the relationship between affective commitment and informal workplace learning. A total of 728 questionnaires were distributed to employees working as head of the department of branches of private commercial bank in Bangladesh. 381 questionnaires were used for further analysis out of 728 questionnaires, representing a response rate 52.33%. Hypothesis for direct effect were tested using Partial Least Structural Equation Modelling (PLS-SEM). The result of the study revealed that affective commitment has significant and positive relationship with informal workplace learning. Implications and directions for future research are also highlighted.

Research paper thumbnail of The role of affective commitment on the relationship between human resource management practices and informal workplace learning

Higher Education, Skills and Work-based Learning, Jul 15, 2020

Purpose-The purpose of this paper is to explain the mediation effect of affective commitment on t... more Purpose-The purpose of this paper is to explain the mediation effect of affective commitment on the relationship between human resource management practices and informal workplace learning. Design/methodology/approach-This paper develops a conceptual framework along with propositions by integrating comprehensive literatures, in the field of human resource management, affective commitment and informal workplace learning. Through the review of detail literature and based on the situated learning theory (Lave and Wenger, 1991) and organizational support theory (Eisenberger et al., 1986; Rhoades and Eisenberger, 2002;and Eisenberger, 2006), it is proposed that eight human resource practices could affect informal workplace learning. Moreover, it is also argued that affective commitment could mediate the relationship between HRM practices and informal workplace learning. Findings-This paper provides a conceptual framework on human resource management practices and informal workplace learning which is mediated by affective commitment. Originality/value-None of the models presented in the literature details the mediation of affective commitment on the relationship between human resource management practices and informal workplace learning which is mediated by affective commitment as indeed the most recent research on the subject envisages.

Research paper thumbnail of Process of Developing a Community Based Tourism and Identifying its Economic and Social Impacts: An Empirical Study on Cox’s Bazar, Bangladesh

Pakistan journal of humanities and social sciences, Mar 31, 2019

The study was carried on how to develop Community Based Tourism in Cox's Bazar in order to find t... more The study was carried on how to develop Community Based Tourism in Cox's Bazar in order to find the prospects of Community based tourism in Cox's bazar. The paper defines about the concept of Community Based Tourism (CBT), more specifically it triggered towards case study in Cox's Bazar which is most visited place in Bangladesh by tourists. Then, the researchers developed well-designed framework which will be beneficial for practitioners and academicians. This is a quantitative study, a total of 406 data were collected by using self-administered. Based on the findings, it is revealed that there is a strong relationship between social, economic, cultural and environmental impact of tourism. The major findings of the study are that economic impact of Community Based Tourism is very much significant followed by social impact. So, the planners and other tourism stakeholders can take initiative as early as possible to develop CBT in Cox's bazar for the betterment of host community. The development of research framework in this study will enrich the literature regarding the construct of tourism development, more specifically for community-based tourism. This research will be useful in providing an insight of tourism development process for the stakeholders and authorities of tourism ministry.

Research paper thumbnail of Do human resource management practices boost up employees' impersonal trust? Evidence from the banking sector of Bangladesh

Evidence-based HRM, Mar 11, 2022

PurposeThe main purpose of the study is to identify the relationship between human resource manag... more PurposeThe main purpose of the study is to identify the relationship between human resource management (HRM) practices and impersonal trust. The study focuses on five HRM practices, namely training, fair reward and promotion opportunity, employment security and performance appraisal and impact of those on impersonal trust.Design/methodology/approachData for the study have been collected from 384 front line service provider female employees of 39 private commercial banks through non-probability judgmental sampling technique and analyzed by applying structural equation modeling-partial least square (SEM-PLS) method.FindingsThe findings of the study reveals that all the five HRM practices, namely training, fair reward and promotion opportunity, employment security and performance appraisal, are positively and significantly related with impersonal trust.Originality/valuePrivate commercial banks in Bangladesh are rapidly growing and facing huge competition to improve the competitive advantage of employees. Impersonal trust of employees is required for achieving competitive advantage. Due to the lack of research and scanty of knowledge in that field, the study offers a new avenue of existing knowledge to the stakeholders and researchers on how to develop impersonal trust with necessary recommendations.

Research paper thumbnail of Mediating effect of tourists’ emotional involvement on the relationship between destination attributes and tourist satisfaction

Journal of hospitality and tourism insights, Sep 23, 2020

Purpose-The study aims to examine the relationship between destination attributes and tourist sat... more Purpose-The study aims to examine the relationship between destination attributes and tourist satisfaction as well as the extent to which emotional involvement mediates between destination attributes and tourist satisfaction. Design/methodology/approach-Data were collected from a sample of 600 domestic tourists by using a purposive sampling technique where 382 samples were useable, and the response rate was 63.67%. The structural equation modeling (SmartPLS 3.0.) was used to test the hypothesized relationship among variables. Findings-Among the 16 hypothesized paths, 13 were supported. Destination attributes (accommodation, attraction, food and beverages and transportation) except safety significantly influence tourist satisfaction; herein accommodation has the greatest effect on tourist satisfaction. Similarly, destination attributes except safety significantly influence tourists' emotional involvement. This study also reveals that tourists' emotional involvement partially mediates in the link between destination attributes except for safety and customer satisfaction. Research limitations/implications-The results of the study will assist the hospitality researchers and managers to understand the roles of destination attributes and emotional involvement on tourist satisfaction in the tourism industry. Originality/value-The study is the first to explore the mediating relationship in the link between destination attributes and tourist satisfaction in the tourism industry.

Research paper thumbnail of The relationship between HRM practices, leadership style, affective commitment and informal workplace learning

Informal workplace learning is considered as one of the progressively important issues in the con... more Informal workplace learning is considered as one of the progressively important issues in the contemporary global business environment. Although informal workplace learning is an important issue, there is a lack of such learning in private commercial banks (PCBs) in Bangladesh. Based on the theory of situated learning which argues that organizational factors and personal factors influence workplace learning, the study aimed to examine the relationship between human resource management practices (HRM), leadership style and informal workplace learning. The study also considered the mediating effect of affective commitment on this relationship. A quantitative research technique was applied and a structured questionnaire was used as the research instrument. A cross sectional survey design was adopted and the unit of analysis was employees working as head of department in branches of PCBs. The study employed the probability sampling technique, with a sample size of 381. The Partial Least Squares to Structural Equation Modelling (PLS-SEM) approach was applied for analyzing the data. The findings suggest that HRM practices such as selective hiring, extensive training, performance appraisal, compensation practices, empowerment, information sharing and leadership style such as transformational leadership style are the strong predictors of informal workplace learning. Employment security and promotion opportunities have no significant impact on informal workplace learning. In addition to that, affective commitment mediates the relationship between HRM practices such as, extensive training, compensation practices, promotion opportunities, empowerment, information sharing and informal workplace learning. Similarly, affective commitment also mediates the relationship between transactional leadership style and informal workplace learning. Based on the empirical evidences, practitioners and policy makers should pay more attention to HRM practices and leadership style for enhancing informal workplace learning

Research paper thumbnail of Perception of Employees Regarding Participation in Decision Making and Problem Solving: A study On Different Branches of Banks in Dhaka City

ABC research alert, 2018

This journal is licensed under a Creative Commons Attribution-NonCommercial 4.0 International Lic... more This journal is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License (CC-BY-NC). Articles can be read and shared for noncommercial purposes under the following conditions:  BY: Attribution must be given to the original source (Attribution)  NC: Works may not be used for commercial purposes (Noncommercial) This license lets others remix, tweak, and build upon your work non-commercially, and although their new works must also acknowledge you and be non-commercial, they don't have to license their derivative works on the same terms.

Research paper thumbnail of An Empirical Study on Assessing the Relationship Between Affective commitment and Informal workplace learning

International Journal of Academic Research in Business and Social Sciences, 2018

Informal workplace learning plays increasingly an important role for enhancing knowledge and skil... more Informal workplace learning plays increasingly an important role for enhancing knowledge and skill of employees which is necessary for achieving competitive advantage and sustainability of organization. Although, Researchers recognized the importance of informal workplace learning, study related to informal workplace learning is still limited. With a view to ensure the success of knowledge management endeavor, informal workplace learning among employees must be encouraged. The main focus of this study is to explore the relationship between affective commitment and informal workplace learning. A total of 728 questionnaires were distributed to employees working as head of the department of branches of private commercial bank in Bangladesh. 381 questionnaires were used for further analysis out of 728 questionnaires, representing a response rate 52.33%. Hypothesis for direct effect were tested using Partial Least Structural Equation Modelling (PLS-SEM). The result of the study revealed that affective commitment has significant and positive relationship with informal workplace learning. Implications and directions for future research are also highlighted.

Research paper thumbnail of The relationship between HRM practices, leadership style, affective commitment and informal workplace learning

Informal workplace learning is considered as one of the progressively important issues in the con... more Informal workplace learning is considered as one of the progressively important issues in the contemporary global business environment. Although informal workplace learning is an important issue, there is a lack of such learning in private commercial banks (PCBs) in Bangladesh. Based on the theory of situated learning which argues that organizational factors and personal factors influence workplace learning, the study aimed to examine the relationship between human resource management practices (HRM), leadership style and informal workplace learning. The study also considered the mediating effect of affective commitment on this relationship. A quantitative research technique was applied and a structured questionnaire was used as the research instrument. A cross sectional survey design was adopted and the unit of analysis was employees working as head of department in branches of PCBs. The study employed the probability sampling technique, with a sample size of 381. The Partial Least Squares to Structural Equation Modelling (PLS-SEM) approach was applied for analyzing the data. The findings suggest that HRM practices such as selective hiring, extensive training, performance appraisal, compensation practices, empowerment, information sharing and leadership style such as transformational leadership style are the strong predictors of informal workplace learning. Employment security and promotion opportunities have no significant impact on informal workplace learning. In addition to that, affective commitment mediates the relationship between HRM practices such as, extensive training, compensation practices, promotion opportunities, empowerment, information sharing and informal workplace learning. Similarly, affective commitment also mediates the relationship between transactional leadership style and informal workplace learning. Based on the empirical evidences, practitioners and policy makers should pay more attention to HRM practices and leadership style for enhancing informal workplace learning

Research paper thumbnail of Towards Entrepreneurship: An Empirical Study

This paper attempt to focus on the thoughts of business graduates of Bangladesh towards entrepren... more This paper attempt to focus on the thoughts of business graduates of Bangladesh towards entrepreneurship practices. Most of the Business graduates in Bangladesh perceived entrepreneurship as a profession according to our survey. Data were collected from 500 business graduates and analysis included their perceptions, attitudes and intentions to take entrepreneurship as their profession after graduation. The results showed that almost half of the graduates were interested to be entrepreneurs and the factors influenced them mostly academic backgrounds, goals & ambitions, innovation, intensions, family traditions where as almost one-fifth were reluctant to be an entrepreneur and the rest proportion did not decided yet about their professional goal. Most of them mentioned that hindrances to become an entrepreneur are- lack of capital, inadequate supports services from the government, insufficient family supports, political instability, huge risk and so on. The study also showed that maxi...

Research paper thumbnail of Training and Compensation: A Correlation Study on Some Few Selected Ngos'In Bangladesh

bdresearchpublications.com

BANGLADESH RESEARCH PUBLICATIONS JOURNAL ISSN: 1998-2003, Volume: 3, Issue: 4, Page: 1152-1158, M... more BANGLADESH RESEARCH PUBLICATIONS JOURNAL ISSN: 1998-2003, Volume: 3, Issue: 4, Page: 1152-1158, March-April, 2010 ... TRAINING AND COMPENSATION: A CORRELATION STUDY ON ... Mr. Md. Shariful Alam Khandakar*1, Mr. Syeedul Al-Amin2, Mr. Md. ...

Research paper thumbnail of Impact of COVID-19 on outbound medical tourism: An empirical study

Journal of Tourism Management Research

This study attempts to analyze the overall outbound medical tourism situation in Bangladesh, more... more This study attempts to analyze the overall outbound medical tourism situation in Bangladesh, more specifically in the city of Dhaka, during the COVID-19 pandemic. The primary focus of the study is to identify the effect of COVID-19 on outbound medical tourism. To attain the objectives of the study, a quantitative research technique was used, and data were collected from respondents involved in outbound medical tourism through convenience sampling. The study’s samples were 100 people from Dhaka who were patients, medical attendants, relatives of patients, neighbors of patients, and closely related entities of outbound medical tourism. The data were analyzed using the Statistical Package for the Social Sciences (SPSS). The results reveal that the COVID-19 situation had a significant impact on outbound medical tourism; the effects were measured through various factors, including accessibility, cost, the quality of domestic medical services, the information gap, and technological advanc...

Research paper thumbnail of Do human resource management practices boost up employees' impersonal trust? Evidence from the banking sector of Bangladesh

Evidence-based HRM: a Global Forum for Empirical Scholarship

PurposeThe main purpose of the study is to identify the relationship between human resource manag... more PurposeThe main purpose of the study is to identify the relationship between human resource management (HRM) practices and impersonal trust. The study focuses on five HRM practices, namely training, fair reward and promotion opportunity, employment security and performance appraisal and impact of those on impersonal trust.Design/methodology/approachData for the study have been collected from 384 front line service provider female employees of 39 private commercial banks through non-probability judgmental sampling technique and analyzed by applying structural equation modeling-partial least square (SEM-PLS) method.FindingsThe findings of the study reveals that all the five HRM practices, namely training, fair reward and promotion opportunity, employment security and performance appraisal, are positively and significantly related with impersonal trust.Originality/valuePrivate commercial banks in Bangladesh are rapidly growing and facing huge competition to improve the competitive adva...

Research paper thumbnail of Process of Developing a Community Based Tourism and Identifying its Economic and Social Impacts: An Empirical Study on Cox’s Bazar, Bangladesh

Pakistan Journal of Humanities and Social Sciences

The study was carried on how to develop Community Based Tourism in Cox’s Bazar in order to find t... more The study was carried on how to develop Community Based Tourism in Cox’s Bazar in order to find the prospects of Community based tourism in Cox’s bazar. The paper defines about the concept of Community Based Tourism (CBT), more specifically it triggered towards case study in Cox’s Bazar which is most visited place in Bangladesh by tourists. Then, the researchers developed well-designed framework which will be beneficial for practitioners and academicians. This is a quantitative study, a total of 406 data were collected by using self-administered. Based on the findings, it is revealed that there is a strong relationship between social, economic, cultural and environmental impact of tourism. The major findings of the study are that economic impact of Community Based Tourism is very much significant followed by social impact. So, the planners and other tourism stakeholders can take initiative as early as possible to develop CBT in Cox’s bazar for the betterment of host community. The d...

Research paper thumbnail of Mediating effect of tourists’ emotional involvement on the relationship between destination attributes and tourist satisfaction

Journal of Hospitality and Tourism Insights

PurposeThe study aims to examine the relationship between destination attributes and tourist sati... more PurposeThe study aims to examine the relationship between destination attributes and tourist satisfaction as well as the extent to which emotional involvement mediates between destination attributes and tourist satisfaction.Design/methodology/approachData were collected from a sample of 600 domestic tourists by using a purposive sampling technique where 382 samples were useable, and the response rate was 63.67%. The structural equation modeling (SmartPLS 3.0.) was used to test the hypothesized relationship among variables.FindingsAmong the 16 hypothesized paths, 13 were supported. Destination attributes (accommodation, attraction, food and beverages and transportation) except safety significantly influence tourist satisfaction; herein accommodation has the greatest effect on tourist satisfaction. Similarly, destination attributes except safety significantly influence tourists’ emotional involvement. This study also reveals that tourists’ emotional involvement partially mediates in t...

Research paper thumbnail of The role of affective commitment on the relationship between human resource management practices and informal workplace learning

Higher Education, Skills and Work-Based Learning

PurposeThe purpose of this paper is to explain the mediation effect of affective commitment on th... more PurposeThe purpose of this paper is to explain the mediation effect of affective commitment on the relationship between human resource management practices and informal workplace learning.Design/methodology/approachThis paper develops a conceptual framework along with propositions by integrating comprehensive literatures, in the field of human resource management, affective commitment and informal workplace learning. Through the review of detail literature and based on the situated learning theory (Lave and Wenger, 1991) and organizational support theory (Eisenberger et al., 1986; Rhoades and Eisenberger, 2002; – and Eisenberger, 2006), it is proposed that eight human resource practices could affect informal workplace learning. Moreover, it is also argued that affective commitment could mediate the relationship between HRM practices and informal workplace learning.FindingsThis paper provides a conceptual framework on human resource management practices and informal workplace learnin...

Research paper thumbnail of Customers’ Expectation towards Online Marketing: A Study on Some Economic Zone in Bangladesh

American Journal of Trade and Policy

This paper attempts to analysis the customers’ expectation towards online marketing in Bangladesh... more This paper attempts to analysis the customers’ expectation towards online marketing in Bangladesh. First, it evaluates the impact of independent variables (factors of online marketing) on dependent variable (customers’ satisfaction). In order to do so a survey was conducted through questionnaire and data collected from 200 respondents’. Samples (Individuals and corporate firms) were selected from three economic zones and multiple regression analysis was conducted for the study. It also evaluates customers’ expectation from online marketers. Moreover the study highlights the online marketing strategies. Next, the study focuses on the benefits from online marketing. It also identifies the problems and challenges to develop online marketing strategies. Online marketing opens huge opportunities for marketer and customer where the ratio of benefit is higher than the ratio of costs. Finally, the study provides specific ways to solve the problems emphasizing on online marketing principles ...