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Research paper thumbnail of MEASURING MOBILE USERS' CONCERNS FOR INFORMATION PRIVACY Completed Research Paper

The evolution of mobile network technologies and smartphones has provided mobile consumers with u... more The evolution of mobile network technologies and smartphones has provided mobile consumers with unprecedented access to Internet and value-added services while on the move. Privacy issues in such context become critically important because vendors may access a large volume of personal information. Although several pioneering studies have examined general privacy risks, few systematic attempts have been made to provide a theory-driven framework on the specific nature of privacy concerns among mobile consumers. To fill the gap in the literature, this article introduced a 9-item scale, which was shown to reasonably represent the dimensionality of mobile users' information privacy concerns (MUIPC), categorized as perceived surveillance, perceived intrusion, and secondary use of personal information. Through a survey study (n=310), the three-factor structure of MUIPC as revealed in exploratory factor analysis was further confirmed through confirmatory factor analysis. Further analysis revealed that the second-order model of MUIPC performed better than its first-order model.

Research paper thumbnail of MEASURING MOBILE USERS' CONCERNS FOR INFORMATION PRIVACY Completed Research Paper

The evolution of mobile network technologies and smartphones has provided mobile consumers with u... more The evolution of mobile network technologies and smartphones has provided mobile consumers with unprecedented access to Internet and value-added services while on the move. Privacy issues in such context become critically important because vendors may access a large volume of personal information. Although several pioneering studies have examined general privacy risks, few systematic attempts have been made to provide a theory-driven framework on the specific nature of privacy concerns among mobile consumers. To fill the gap in the literature, this article introduced a 9-item scale, which was shown to reasonably represent the dimensionality of mobile users' information privacy concerns (MUIPC), categorized as perceived surveillance, perceived intrusion, and secondary use of personal information. Through a survey study (n=310), the three-factor structure of MUIPC as revealed in exploratory factor analysis was further confirmed through confirmatory factor analysis. Further analysis revealed that the second-order model of MUIPC performed better than its first-order model.

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