Shpend Imeri - Academia.edu (original) (raw)

Papers by Shpend Imeri

The study emphasizes on the understanding of the impact of 'hard' and 'soft' elements of TQM in S... more The study emphasizes on the understanding of the impact of 'hard' and 'soft' elements of TQM in SouthEastern European (SEE) firms in Albania,

DOAJ (DOAJ: Directory of Open Access Journals), Sep 1, 2013

The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms i... more The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms in SouthEast Europe (SEE). One hundred structured in-depth interviews were conducted with a mixture of firms in SEE, mainly with middle and top level managers. The main fact of the study is that regardless that firms in this region know about the acronym TQM and some of them are familiar with some principles and practices, actual familiarity with the "soft" elements is seen superficial, and they have poor understanding regarding it. Therefore, it can be noted TQM is this SEE firms is neither resisted nor directly accepted, rather they tend to see it from a technical aspect, being familiar and understanding only the essential of its "hard" elements.

ABSTRACT The evaluation process of suppliers is a very essential process for companies, as costs ... more ABSTRACT The evaluation process of suppliers is a very essential process for companies, as costs are reduced and sales increase along with profit. For this reason, selecting the right supplier to collaborate with, leads to a competitive advantage. This paper deals with suppliers’ selection and evaluation process of small and medium enterprises in FYROM. The main purpose was to identify the most important criteria and construct a research based model by focusing on the most crucial indicators employed by the enterprises. Therefore, the study has clarified the most valued criteria that are considered to be important by companies in FYROM. Those that achieved higher ratings were: net price, operational control, close relationships, the desire to do business, production facilities, and vendor’s capacity.

International Journal of Innovation and Learning, 2015

Since the rise of the international markets, firms need to be more creative and dynamic in order ... more Since the rise of the international markets, firms need to be more creative and dynamic in order to gain success internationally. Design as an intangible non-price factor offers efficiently a unique way to achieve an international competitive advantage over competitors. This study presents theoretical consideration of design, its dimensions, and how design can provide a distinct competitive advantage in ever-increasing global competition. The theoretical consideration helps form a conceptual framework, conducted by descriptive research, emphasising the internal and external influences that affect the ways of using design as a source of international competitive advantage amongst small and open economies (SMOPECs). This study has found that design resource as firm's internal resource needs to be valuable and rare, and offer a unique way to generate a value creating competitive strategy. To get the utmost benefits of design, it should be used strategically and linked to a firm's business strategy and other key functions. The theoretical consideration further showed explicitly that a positive correlation exists between design and firm's business success. However, it becomes clear that there are differences between the insight of knowledge and the reality of using it.

Business Excellence and Management, 2013

The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms i... more The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms in South-East Europe (SEE). One hundred structured in-depth interviews were conducted with a mixture of firms in SEE, mainly with middle and top level managers. The main fact of the study is that regardless that firms in this region know about the acronym TQM and some of them are familiar with some principles and practices, actual familiarity with the "soft" elements is seen superficial, and they have poor understanding regarding it. Therefore, it can be noted TQM is this SEE firms is neither resisted nor directly accepted, rather they tend to see it from a technical aspect, being familiar and understanding only the essential of its "hard" elements.

This study aims to explore the current status and future patterns of Logistics Information System... more This study aims to explore the current status and future patterns of Logistics Information Systems [LIS] of organizations in Macedonia. Basically the aim and objectives of this research are threefold: 1) To identify the major challenges and developments of Logistics Information Systems by firms’ in Macedonia, 2) To assess the current state and future policies of LIS 3) To clarify the need of LIS efficiency and effectiveness to organizations strategies. Grounded methodology is adopted in order to analyze the data collected as well as other sources of information. However, the questionnaire used in this research was adopted from the study developed by Ketikidis et al. (2008) but again changes were incorporated. The data collected from 65 companies are analyzed by the employment of descriptive statistics by utilizing ‘Statistical Package for Social Sciences’ (SPSS) software in order to test the collected data. The findings, nevertheless recommend that organizations face common challeng...

The evaluation process of suppliers is a very essential process for companies, as costs are reduc... more The evaluation process of suppliers is a very essential process for companies, as costs are reduced and sales increase along with profit. For this reason, selecting the right supplier to collaborate with, leads to a competitive advantage. This paper deals with suppliers� selection and evaluation process of small and medium enterprises in FYROM. The main purpose was to identify the most important criteria and construct a research based model by focusing on the most crucial indicators employed by the enterprises. Therefore, the study has clarified the most valued criteria that are considered to be important by companies in FYROM. Those that achieved higher ratings were: net price, operational control, close relationships, the desire to do business, production facilities, and vendor�s capacity.

The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms i... more The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms in South-East Europe (SEE). One hundred structured in-depth interviews were conducted with a mixture of firms in SEE, mainly with middle and top level managers. The main fact of the study is that regardless that firms in this region know about the acronym TQM and some of them are familiar with some principles and practices, actual familiarity with the ‘soft’ elements is seen superficial, and they have poor understanding regarding it. Therefore, it can be noted TQM is this SEE firms is neither resisted nor directly accepted, rather they tend to see it from a technical aspect, being familiar and understanding only the essential of its ‘hard’ elements.

Management and Production Engineering Review, 2015

The supplier selection process is very important to companies as selecting the right suppliers th... more The supplier selection process is very important to companies as selecting the right suppliers that fit companies strategy needs brings drastic savings. Therefore, this paper seeks to address the key area of supplies evaluation from the supplier review perspective. The purpose was to identify the most important criteria for suppliers’ evaluation and develop evaluation tool based on surveyed criteria. The research was conducted through structured questionnaire and the sample focused on small to medium sized companies (SMEs) in Greece. In total eighty companies participated in the survey answering the full questionnaire which consisted of questions whether these companies utilize some suppliers’ evaluation criteria and what criteria if any is applied. The main statistical instrument used in the study is Principal Component Analysis (PCA). Thus, the research has shown that the main criteria are: the attitude of the vendor towards the customer, supplier delivery time, product quality an...

Management research and practice, 2013

The selection process of vendors is very essential nowadays for companies, as costs are reduced a... more The selection process of vendors is very essential nowadays for companies, as costs are reduced and sales increase along with the profit. For this reason, selecting the right vendor to collaborate leads to competitive advantage. The main purpose was to identify the most important criteria as constructed by the acadmicians/practitioners based models by focusing on the most crucial indicators that must be employed by the enterprises and increase the awareness especially to the southeastern enterprises to operate effectively and efficiently in this context.

Business Excellence and Management, 2012

Management and Production Engineering Review, 2016

Http Mc Manuscriptcentral Com Tpmr, Feb 18, 2015

Facing the change of economic environment and the need of enhancing competitive advantages, small... more Facing the change of economic environment and the need of enhancing competitive advantages, small and medium-sized enterprises in Taiwan utilize 'Taiwan TrainQuali System (TTQS)' on training talents. In order to maximize the benefits of TTQS implementation and increase the training efficiency, this paper aims to use 'grey relational analysis (GRA)' to extract key success factors (KSFs) from 46 factors, which influence the implementation of TTQS. Moreover, this study also verifies the KSFs with nine case companies which have won gold medals in TTQS evaluation and sum up 12 concrete practices as references for other enterprises in order to show how to implement the TTQS training quality system better in the future, and in turn enhance the quality and performance of human resource training.

Business Excellence and Management, 2013

International Journal of Innovation and Learning, 2015

The evaluation process of suppliers is a very essential process for companies, as costs are reduc... more The evaluation process of suppliers is a very essential process for companies, as costs are reduced and sales increase along with profit. For this reason, selecting the right supplier to collaborate with, leads to a competitive advantage. This paper deals with suppliers’ selection and evaluation process of small and medium enterprises in FYROM. The main purpose was to identify the most important criteria and construct a research based model by focusing on the most crucial indicators employed by the enterprises. Therefore, the study has clarified the most valued criteria that are considered to be important by companies in FYROM. Those that achieved higher ratings were: net price, operational control, close relationships, the desire to do business, production facilities, and vendor’s capacity.

Production & Manufacturing Research, 2015

DOAJ (DOAJ: Directory of Open Access Journals), Sep 1, 2013

International Journal of Innovation and Learning, 2015

Business Excellence and Management, 2013

The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms i... more The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms in South-East Europe (SEE). One hundred structured in-depth interviews were conducted with a mixture of firms in SEE, mainly with middle and top level managers. The main fact of the study is that regardless that firms in this region know about the acronym TQM and some of them are familiar with some principles and practices, actual familiarity with the "soft" elements is seen superficial, and they have poor understanding regarding it. Therefore, it can be noted TQM is this SEE firms is neither resisted nor directly accepted, rather they tend to see it from a technical aspect, being familiar and understanding only the essential of its "hard" elements.

The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms i... more The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms in South-East Europe (SEE). One hundred structured in-depth interviews were conducted with a mixture of firms in SEE, mainly with middle and top level managers. The main fact of the study is that regardless that firms in this region know about the acronym TQM and some of them are familiar with some principles and practices, actual familiarity with the ‘soft’ elements is seen superficial, and they have poor understanding regarding it. Therefore, it can be noted TQM is this SEE firms is neither resisted nor directly accepted, rather they tend to see it from a technical aspect, being familiar and understanding only the essential of its ‘hard’ elements.

Management and Production Engineering Review, 2015

Management research and practice, 2013

Business Excellence and Management, 2012

Management and Production Engineering Review, 2016

Http Mc Manuscriptcentral Com Tpmr, Feb 18, 2015

Business Excellence and Management, 2013

International Journal of Innovation and Learning, 2015

The evaluation process of suppliers is a very essential process for companies, as costs are reduc... more The evaluation process of suppliers is a very essential process for companies, as costs are reduced and sales increase along with profit. For this reason, selecting the right supplier to collaborate with, leads to a competitive advantage. This paper deals with suppliers’ selection and evaluation process of small and medium enterprises in FYROM. The main purpose was to identify the most important criteria and construct a research based model by focusing on the most crucial indicators employed by the enterprises. Therefore, the study has clarified the most valued criteria that are considered to be important by companies in FYROM. Those that achieved higher ratings were: net price, operational control, close relationships, the desire to do business, production facilities, and vendor’s capacity.

Production & Manufacturing Research, 2015