Terry Ma - Academia.edu (original) (raw)
Papers by Terry Ma
New Review of Information Networking, 2004
This paper presents the findings from a study conducted to explore the current and future use of ... more This paper presents the findings from a study conducted to explore the current and future use of information visualization (IV) for digital libraries (DL). A series of query techniques and participatory design workshops were employed with the goal of actively involving users in identifying the key characteristics and applications of IV for DLs. The methodology employed, key findings and overall conclusions are presented and discussed.
Libraries have always tried to remove obstacles to information access. A poorly designed digital ... more Libraries have always tried to remove obstacles to information access. A poorly designed digital library (DL) is certainly a barrier to users; therefore the need exists for a specific usability and accessibility framework for the design and evaluation of DL's, which if adopted can help ensure enhanced usability of a service. The framework consists of three stages-query techniques, user testing and expert evaluations, and embodies the need for assessment after each stage. The framework also defines the techniques and ...
World Conference on …, 2004
This paper presents the findings from a Participatory Design study actively involved users in the... more This paper presents the findings from a Participatory Design study actively involved users in the development of low-fidelity prototypes of digital library services that incorporate information visualization techniques. The methodology employed, key findings and overall conclusions are presented and discussed.
This study investigates the usability and content accessibility of today's UK e-government websit... more This study investigates the usability and content accessibility of today's UK e-government websites and investigates whether they are ranked high in terms of accessibility and usability and if these two measures are correlated. The usability and accessibility of fifty selected UK egovernment websites were measured using two automatic evaluation tools: Bobby and LIFT. Based on these automatic evaluation results, ten selected websites were further evaluated with expert evaluation methods: heuristics evaluation and cognitive walkthrough. Assistive technology was also used in the evaluation to assess the accessibility issues. The results show a relatively high compliance with the Web Content Accessibility Guidelines and a relatively low usability rating for most UK e-government websites.
This study investigates the usability and content accessibility of today's UK e-government websit... more This study investigates the usability and content accessibility of today's UK e-government websites and investigates whether they are ranked high in terms of accessibility and usability and if these two measures are correlated. The usability and accessibility of fifty selected UK egovernment websites were measured using two automatic evaluation tools: Bobby and LIFT. Based on these automatic evaluation results, ten selected websites were further evaluated with expert evaluation methods: heuristics evaluation and cognitive walkthrough. Assistive technology was also used in the evaluation to assess the accessibility issues. The results show a relatively high compliance with the Web Content Accessibility Guidelines and a relatively low usability rating for most UK e-government websites.
Libraries without walls, 2004
This paper presents an incremental usability and accessibility framework for evaluating digital l... more This paper presents an incremental usability and accessibility framework for evaluating digital libraries. The results obtained from a case study, where four Joint Information Systems Committee (JISC) services were evaluated, are also presented. The applicability of the framework to similar evaluations is identified.
World Conference on …, 2004
This paper presents the findings from a Participatory Design study actively involved users in the... more This paper presents the findings from a Participatory Design study actively involved users in the development of low-fidelity prototypes of digital library services that incorporate information visualization techniques. The methodology employed, key findings and overall conclusions are presented and discussed.
Libraries have always tried to remove obstacles to information access. A poorly designed digital ... more Libraries have always tried to remove obstacles to information access. A poorly designed digital library (DL) is certainly a barrier to users; therefore the need exists for a specific usability and accessibility framework for the design and evaluation of DL's, which if adopted can help ensure enhanced usability of a service. The framework consists of three stages-query techniques, user testing and expert evaluations, and embodies the need for assessment after each stage. The framework also defines the techniques and ...
This paper presents the findings from a Participatory Design study actively involved users in the... more This paper presents the findings from a Participatory Design study actively involved users in the development of low-fidelity prototypes of digital library services that incorporate information visualization techniques. The methodology employed, key findings and overall conclusions are presented and discussed.
New Review of Information Networking, 2004
This paper presents the findings from a study conducted to explore the current and future use of ... more This paper presents the findings from a study conducted to explore the current and future use of information visualization (IV) for digital libraries (DL). A series of query techniques and participatory design workshops were employed with the goal of actively involving users in identifying the key characteristics and applications of IV for DLs. The methodology employed, key findings and overall conclusions are presented and discussed.
Libraries have always tried to remove obstacles to information access. A poorly designed digital ... more Libraries have always tried to remove obstacles to information access. A poorly designed digital library (DL) is certainly a barrier to users; therefore the need exists for a specific usability and accessibility framework for the design and evaluation of DL's, which if adopted can help ensure enhanced usability of a service. The framework consists of three stages-query techniques, user testing and expert evaluations, and embodies the need for assessment after each stage. The framework also defines the techniques and ...
World Conference on …, 2004
This paper presents the findings from a Participatory Design study actively involved users in the... more This paper presents the findings from a Participatory Design study actively involved users in the development of low-fidelity prototypes of digital library services that incorporate information visualization techniques. The methodology employed, key findings and overall conclusions are presented and discussed.
This study investigates the usability and content accessibility of today's UK e-government websit... more This study investigates the usability and content accessibility of today's UK e-government websites and investigates whether they are ranked high in terms of accessibility and usability and if these two measures are correlated. The usability and accessibility of fifty selected UK egovernment websites were measured using two automatic evaluation tools: Bobby and LIFT. Based on these automatic evaluation results, ten selected websites were further evaluated with expert evaluation methods: heuristics evaluation and cognitive walkthrough. Assistive technology was also used in the evaluation to assess the accessibility issues. The results show a relatively high compliance with the Web Content Accessibility Guidelines and a relatively low usability rating for most UK e-government websites.
This study investigates the usability and content accessibility of today's UK e-government websit... more This study investigates the usability and content accessibility of today's UK e-government websites and investigates whether they are ranked high in terms of accessibility and usability and if these two measures are correlated. The usability and accessibility of fifty selected UK egovernment websites were measured using two automatic evaluation tools: Bobby and LIFT. Based on these automatic evaluation results, ten selected websites were further evaluated with expert evaluation methods: heuristics evaluation and cognitive walkthrough. Assistive technology was also used in the evaluation to assess the accessibility issues. The results show a relatively high compliance with the Web Content Accessibility Guidelines and a relatively low usability rating for most UK e-government websites.
Libraries without walls, 2004
This paper presents an incremental usability and accessibility framework for evaluating digital l... more This paper presents an incremental usability and accessibility framework for evaluating digital libraries. The results obtained from a case study, where four Joint Information Systems Committee (JISC) services were evaluated, are also presented. The applicability of the framework to similar evaluations is identified.
World Conference on …, 2004
This paper presents the findings from a Participatory Design study actively involved users in the... more This paper presents the findings from a Participatory Design study actively involved users in the development of low-fidelity prototypes of digital library services that incorporate information visualization techniques. The methodology employed, key findings and overall conclusions are presented and discussed.
Libraries have always tried to remove obstacles to information access. A poorly designed digital ... more Libraries have always tried to remove obstacles to information access. A poorly designed digital library (DL) is certainly a barrier to users; therefore the need exists for a specific usability and accessibility framework for the design and evaluation of DL's, which if adopted can help ensure enhanced usability of a service. The framework consists of three stages-query techniques, user testing and expert evaluations, and embodies the need for assessment after each stage. The framework also defines the techniques and ...
This paper presents the findings from a Participatory Design study actively involved users in the... more This paper presents the findings from a Participatory Design study actively involved users in the development of low-fidelity prototypes of digital library services that incorporate information visualization techniques. The methodology employed, key findings and overall conclusions are presented and discussed.