Holly Tompson - Academia.edu (original) (raw)

Papers by Holly Tompson

Research paper thumbnail of Hawaii Macadamia Nut Company- A Case Study

The Journal of Entrepreneurial Finance

Owners of the Hawaii Macadamia Nut Company (HMNC) are facing an expansion opportunity. A land own... more Owners of the Hawaii Macadamia Nut Company (HMNC) are facing an expansion opportunity. A land owner has property available that would enable the HMNC to expand its acreage and revenue by about 20%. To fully consider this opportunity the owners must decide 1) whether the expansion is strategically and financially viable, 2) how to raise capital to finance the expansion, and 3) whether they have the skills to manage the company's growth during expansion. This is a case study describing a real company facing a real opportunity in Hawaii. The names of the company and its principals have been disguised.

Research paper thumbnail of The Focus of Leadership Development in MNCs

Academic research on leadership has prescribed dozens of theories for how leaders can become more... more Academic research on leadership has prescribed dozens of theories for how leaders can become more effective. However, the extent to which academic research has influenced companies remains unclear. While companies are acutely aware of the importance of leadership, the specific ways that they train their leaders has not been a common focus of academic research. When companies design leadership training programs, what leadership competencies do they emphasize? This paper presents the results of a survey that was answered by senior managers of over 300 multinational companies. The results show how companies are emphasizing some leadership competencies over others, and show which training emphases are associated with higher levels of organizational performance.

Research paper thumbnail of The case of CMP North America, Inc.: using innovation to compete against low cost

International Journal of Teaching and Case Studies, 2019

This paper is a teaching case focused on the strategy of a company in a slow growth industry. Rob... more This paper is a teaching case focused on the strategy of a company in a slow growth industry. Robert Jones was the VP of Sales at CMP North America, Inc., which was the North American subsidiary of a company headquartered in Pescara, Italy. The company manufactured concrete mixing machinery. In early 2014, Jones was a little surprised that corporate headquarters in Italy had set such ambitious goals: grow revenue from 2.2millionannuallyto2.2 million annually to 2.2millionannuallyto5 million within five years. Jones truly believed that CMP was the most innovative company in the North American market and manufactured the highest-quality equipment. However, the industry was fragmented, mature, highly competitive, global and dependent on the construction industry. The case is intended to help students understand the concept of differentiation as a business-level strategy.

Research paper thumbnail of Doing More than Learning: What do Students Contribute During a Study Abroad Experience?

Journal of Higher Education Theory and Practice, May 1, 2013

Scholars have written widely about the impact that study abroad has on students. For example, we ... more Scholars have written widely about the impact that study abroad has on students. For example, we have examined the extent to which students experience growth in intercultural sensitivity, language skills, and acuity in political systems. However, we know far less about what students give as opposed to what they receive during study abroad. This paper reports the results of a study that was conducted during a recent study abroad program. The results indicate that students have a small but positive economic impact on the local communities where they visit.

Research paper thumbnail of Searching for New Customers in a New Industry: Case Study of College Hunks Hauling Junk

Journal of Business and Entrepreneurship, 2012

ABSTRACT College Hunks Hauling Junk (CHHJ) was founded in 2005 by two friends from Washington, D.... more ABSTRACT College Hunks Hauling Junk (CHHJ) was founded in 2005 by two friends from Washington, D.C. By 2009 the company had moved its headquarters to Tampa, FL, and had appeared on the Inc 500 list of fastest growing companies in America, Its founders had appeared on TV as guests of Oprah, Shark Tank, and Millionaire Matchmaker, However, by the end of 2009, CHHJ had lower revenue than 2008 and many franchisees were not earning the income that they expected. This case presents the decision about whether CHHJ should consider diversifying its range of services to continue growing its revenue. INTRODUCTION Nick Friedman, co-founder of College Hunks Hauling Junk hung up the phone. His co-founder, Ornar Soliman, overheard the conversation and saw the troubled look on his face. "Omar, I just got offa conference call with several franchisees. It was almost an hour long, and I did a lot of listening but not much talking. The frustration among them is growing. If we don 't help them raise their revenue, I think we might be facing a revolt early next year, " Ornar expected this kind of news. During 2009 system-wide revenues for the company were 19% lower than 2008. Even before the Great Recession impacted the company, only a few of the franchisees were generating the revenue that they expected. Even if the recession ended tomorrow, Ornar and Nick needed a plan to restore the franchisees' confidence and grow the revenue of their young company. They knew that some of the franchisees were not executing the company's strategy very well. Others, however, were working diligently and on plan, but their franchise territories probably did not have big enough markets to keep them growing. For the sake of their reputation and their financial situation, they could not afford to have declining revenue for two years in a row. BACKGROUND In 2003 Ornar Soliman was a business management major at the University of Miami. During the summer after his junior year he started a business to make money for school. The concept was simple: identifying customers who would pay for junk to be hauled away from their homes or businesses. That summer, he borrowed the moving van that his mother used for her furniture business in Washington, D.C. She needed the van only occasionally, and allowed him to use it when she did not need it. The business was more lucrative than he expected, so he began dreaming of bigger things. When he returned to the University of Miami for his senior year, he heard about the business plan competition hosted by the college of business. He wrote a business plan describing College Hunks Hauling Junk (CHHJ) and won the top prize in the competition, which was a check for $ 10,000. Soon after graduating, Ornar reconnected with an old high school friend, Nick Friedman. Both had accepted corporate jobs after college, but neither was happy with their roles. They both had the urge to become entrepreneurs instead. They decided to resign from their corporate jobs and found their company - Friedman and Soliman Enterprises, LLC - as the sole owner of College Hunks Hauling Junk. Hauling junk would no longer be merely a summer job, but would become a year-round business. In 2005 the company was founded in Washington, D.C. They were both 25 years old at the time. Friedman and Soliman spent three years refining the business model, the brand, and building revenue. In those years, they were the only employees. They answered the phones, scheduled appointments, drove the truck, and hauled all the junk themselves. Ornar recalled those early years. "Somehow we did a good job of looking like a bigger, more sophisticated company. Most people did not seem to notice that the whole company was just Nick and me doing all the work. One day we were driving down the road in our only truck when the cell phone rang. It was our only company phone and all customer calls came to it. Nick answered. A woman was calling to say that one of the company trucks was driving erratically. …

Research paper thumbnail of The impact of role conflict/facilitation on core and discretionary behaviors: Testing a mediated model

Journal of Management, 1997

It was hypothesized that individuals perceiving high levels of conflict between their work and no... more It was hypothesized that individuals perceiving high levels of conflict between their work and non-work life roles would exhibit reduced levels of organizational citizenship behaviors (OCB). A new measure of inter-role conflict and facilitation was tested on 169 full-time employed MBA students. Results primarily supported the direct effects of role conflict on OCB. However, organizational commitment was found to mediate the relationship between role conflict and the OCB dimension of loyalty. Research and organizational implications are discussed.

Research paper thumbnail of Expatriation, Repatriation, and Domestic Geographical Relocation: An Empirical Investigation of Adjustment to new Job Assignments

Journal of International Business Studies, 1993

... In a more exploratory fashion, we are also interested in the job changer's functiona... more ... In a more exploratory fashion, we are also interested in the job changer's functional area, job tenure, and organizational ... Participants were not asked for any specific identifying information or their names; participation was voluntary. ... DOMESTIC GEOGRAPHICAL RELOCATION ...

Research paper thumbnail of International Perspective: Confronting Diversity Issues in the Classroom with Strategies to Improve Satisfaction and Retention of International Students

Journal of Education for Business, 1996

Abstract As the number of international students attending American business schools continues to... more Abstract As the number of international students attending American business schools continues to rise (Open Doors, 1994), managing diversity in the classroom has become an increasingly salient concern. Using surveys, interviews, and focus groups, this study identifies behaviors that international students consistently use that undermine, rather than facilitate, their own academic success. In addition, this study has identified proactive strategies that faculty members can employ in their classrooms. Though designed to improve the performance and integration of international students, these techniques will facilitate the learning process for all students, regardless of gender, age, or race.

Research paper thumbnail of Using Computer Simulations for Group Projects in Business School Education

Journal of Education for Business, 1995

Given the trend toward more team-based projects within organizations, business schools need to as... more Given the trend toward more team-based projects within organizations, business schools need to assess how effectively students are being prepared to work in teams when they enter the labor force. In this study, one type of group project, the computer simulation, was compared with more traditional group projects and rated on 10 performance-related criteria. The results suggest that computer simulations are a more effective tool for preparing students for group-based projects. The article concludes with implications for educators, software developers, and researchers.

Research paper thumbnail of Confronting Diversity Issues in the Classroom with Strategies to Improve Satisfaction and Retention of International Students

Journal of Education for Business, 1996

Research paper thumbnail of Entry shock, culture shock: Socializing the new breed of global managers

Human Resource Management, 1992

Recent graduates in the field of international business face not only the entry shock of making t... more Recent graduates in the field of international business face not only the entry shock of making the transition from school to work, but also the culture shock of working in foreign countries or with joint ventures and foreign subsidiaries. Using suruey data collected from 459 recent recipients of masters degrees in international business, this article explores the special problems new entrants into the field of international business face in their first few jobs and suggests organizational strategies for more effectively socializing these new global managers.

Research paper thumbnail of Hawaii Macadamia Nut Company- A Case Study

The Journal of Entrepreneurial Finance

Owners of the Hawaii Macadamia Nut Company (HMNC) are facing an expansion opportunity. A land own... more Owners of the Hawaii Macadamia Nut Company (HMNC) are facing an expansion opportunity. A land owner has property available that would enable the HMNC to expand its acreage and revenue by about 20%. To fully consider this opportunity the owners must decide 1) whether the expansion is strategically and financially viable, 2) how to raise capital to finance the expansion, and 3) whether they have the skills to manage the company's growth during expansion. This is a case study describing a real company facing a real opportunity in Hawaii. The names of the company and its principals have been disguised.

Research paper thumbnail of The Focus of Leadership Development in MNCs

Academic research on leadership has prescribed dozens of theories for how leaders can become more... more Academic research on leadership has prescribed dozens of theories for how leaders can become more effective. However, the extent to which academic research has influenced companies remains unclear. While companies are acutely aware of the importance of leadership, the specific ways that they train their leaders has not been a common focus of academic research. When companies design leadership training programs, what leadership competencies do they emphasize? This paper presents the results of a survey that was answered by senior managers of over 300 multinational companies. The results show how companies are emphasizing some leadership competencies over others, and show which training emphases are associated with higher levels of organizational performance.

Research paper thumbnail of The case of CMP North America, Inc.: using innovation to compete against low cost

International Journal of Teaching and Case Studies, 2019

This paper is a teaching case focused on the strategy of a company in a slow growth industry. Rob... more This paper is a teaching case focused on the strategy of a company in a slow growth industry. Robert Jones was the VP of Sales at CMP North America, Inc., which was the North American subsidiary of a company headquartered in Pescara, Italy. The company manufactured concrete mixing machinery. In early 2014, Jones was a little surprised that corporate headquarters in Italy had set such ambitious goals: grow revenue from 2.2millionannuallyto2.2 million annually to 2.2millionannuallyto5 million within five years. Jones truly believed that CMP was the most innovative company in the North American market and manufactured the highest-quality equipment. However, the industry was fragmented, mature, highly competitive, global and dependent on the construction industry. The case is intended to help students understand the concept of differentiation as a business-level strategy.

Research paper thumbnail of Doing More than Learning: What do Students Contribute During a Study Abroad Experience?

Journal of Higher Education Theory and Practice, May 1, 2013

Scholars have written widely about the impact that study abroad has on students. For example, we ... more Scholars have written widely about the impact that study abroad has on students. For example, we have examined the extent to which students experience growth in intercultural sensitivity, language skills, and acuity in political systems. However, we know far less about what students give as opposed to what they receive during study abroad. This paper reports the results of a study that was conducted during a recent study abroad program. The results indicate that students have a small but positive economic impact on the local communities where they visit.

Research paper thumbnail of Searching for New Customers in a New Industry: Case Study of College Hunks Hauling Junk

Journal of Business and Entrepreneurship, 2012

ABSTRACT College Hunks Hauling Junk (CHHJ) was founded in 2005 by two friends from Washington, D.... more ABSTRACT College Hunks Hauling Junk (CHHJ) was founded in 2005 by two friends from Washington, D.C. By 2009 the company had moved its headquarters to Tampa, FL, and had appeared on the Inc 500 list of fastest growing companies in America, Its founders had appeared on TV as guests of Oprah, Shark Tank, and Millionaire Matchmaker, However, by the end of 2009, CHHJ had lower revenue than 2008 and many franchisees were not earning the income that they expected. This case presents the decision about whether CHHJ should consider diversifying its range of services to continue growing its revenue. INTRODUCTION Nick Friedman, co-founder of College Hunks Hauling Junk hung up the phone. His co-founder, Ornar Soliman, overheard the conversation and saw the troubled look on his face. "Omar, I just got offa conference call with several franchisees. It was almost an hour long, and I did a lot of listening but not much talking. The frustration among them is growing. If we don 't help them raise their revenue, I think we might be facing a revolt early next year, " Ornar expected this kind of news. During 2009 system-wide revenues for the company were 19% lower than 2008. Even before the Great Recession impacted the company, only a few of the franchisees were generating the revenue that they expected. Even if the recession ended tomorrow, Ornar and Nick needed a plan to restore the franchisees' confidence and grow the revenue of their young company. They knew that some of the franchisees were not executing the company's strategy very well. Others, however, were working diligently and on plan, but their franchise territories probably did not have big enough markets to keep them growing. For the sake of their reputation and their financial situation, they could not afford to have declining revenue for two years in a row. BACKGROUND In 2003 Ornar Soliman was a business management major at the University of Miami. During the summer after his junior year he started a business to make money for school. The concept was simple: identifying customers who would pay for junk to be hauled away from their homes or businesses. That summer, he borrowed the moving van that his mother used for her furniture business in Washington, D.C. She needed the van only occasionally, and allowed him to use it when she did not need it. The business was more lucrative than he expected, so he began dreaming of bigger things. When he returned to the University of Miami for his senior year, he heard about the business plan competition hosted by the college of business. He wrote a business plan describing College Hunks Hauling Junk (CHHJ) and won the top prize in the competition, which was a check for $ 10,000. Soon after graduating, Ornar reconnected with an old high school friend, Nick Friedman. Both had accepted corporate jobs after college, but neither was happy with their roles. They both had the urge to become entrepreneurs instead. They decided to resign from their corporate jobs and found their company - Friedman and Soliman Enterprises, LLC - as the sole owner of College Hunks Hauling Junk. Hauling junk would no longer be merely a summer job, but would become a year-round business. In 2005 the company was founded in Washington, D.C. They were both 25 years old at the time. Friedman and Soliman spent three years refining the business model, the brand, and building revenue. In those years, they were the only employees. They answered the phones, scheduled appointments, drove the truck, and hauled all the junk themselves. Ornar recalled those early years. "Somehow we did a good job of looking like a bigger, more sophisticated company. Most people did not seem to notice that the whole company was just Nick and me doing all the work. One day we were driving down the road in our only truck when the cell phone rang. It was our only company phone and all customer calls came to it. Nick answered. A woman was calling to say that one of the company trucks was driving erratically. …

Research paper thumbnail of The impact of role conflict/facilitation on core and discretionary behaviors: Testing a mediated model

Journal of Management, 1997

It was hypothesized that individuals perceiving high levels of conflict between their work and no... more It was hypothesized that individuals perceiving high levels of conflict between their work and non-work life roles would exhibit reduced levels of organizational citizenship behaviors (OCB). A new measure of inter-role conflict and facilitation was tested on 169 full-time employed MBA students. Results primarily supported the direct effects of role conflict on OCB. However, organizational commitment was found to mediate the relationship between role conflict and the OCB dimension of loyalty. Research and organizational implications are discussed.

Research paper thumbnail of Expatriation, Repatriation, and Domestic Geographical Relocation: An Empirical Investigation of Adjustment to new Job Assignments

Journal of International Business Studies, 1993

... In a more exploratory fashion, we are also interested in the job changer's functiona... more ... In a more exploratory fashion, we are also interested in the job changer's functional area, job tenure, and organizational ... Participants were not asked for any specific identifying information or their names; participation was voluntary. ... DOMESTIC GEOGRAPHICAL RELOCATION ...

Research paper thumbnail of International Perspective: Confronting Diversity Issues in the Classroom with Strategies to Improve Satisfaction and Retention of International Students

Journal of Education for Business, 1996

Abstract As the number of international students attending American business schools continues to... more Abstract As the number of international students attending American business schools continues to rise (Open Doors, 1994), managing diversity in the classroom has become an increasingly salient concern. Using surveys, interviews, and focus groups, this study identifies behaviors that international students consistently use that undermine, rather than facilitate, their own academic success. In addition, this study has identified proactive strategies that faculty members can employ in their classrooms. Though designed to improve the performance and integration of international students, these techniques will facilitate the learning process for all students, regardless of gender, age, or race.

Research paper thumbnail of Using Computer Simulations for Group Projects in Business School Education

Journal of Education for Business, 1995

Given the trend toward more team-based projects within organizations, business schools need to as... more Given the trend toward more team-based projects within organizations, business schools need to assess how effectively students are being prepared to work in teams when they enter the labor force. In this study, one type of group project, the computer simulation, was compared with more traditional group projects and rated on 10 performance-related criteria. The results suggest that computer simulations are a more effective tool for preparing students for group-based projects. The article concludes with implications for educators, software developers, and researchers.

Research paper thumbnail of Confronting Diversity Issues in the Classroom with Strategies to Improve Satisfaction and Retention of International Students

Journal of Education for Business, 1996

Research paper thumbnail of Entry shock, culture shock: Socializing the new breed of global managers

Human Resource Management, 1992

Recent graduates in the field of international business face not only the entry shock of making t... more Recent graduates in the field of international business face not only the entry shock of making the transition from school to work, but also the culture shock of working in foreign countries or with joint ventures and foreign subsidiaries. Using suruey data collected from 459 recent recipients of masters degrees in international business, this article explores the special problems new entrants into the field of international business face in their first few jobs and suggests organizational strategies for more effectively socializing these new global managers.