Vasco Santos - Academia.edu (original) (raw)

Papers by Vasco Santos

Research paper thumbnail of Augmented Reality Guided Tours

Encyclopedia of Tourism Management and Marketing

Research paper thumbnail of Mapping the wine visit experience for tourist excitement and cultural experience

Annals of Leisure Research

Research paper thumbnail of Academic Tourism and Transport Services: Student Perceptions from a Social Responsibility Perspective

Sustainability, 2021

Firms aim at achieving their economic interests without neglecting the needs of local and regiona... more Firms aim at achieving their economic interests without neglecting the needs of local and regional communities and the environment itself. The process involves defining and implementing Social Responsibility strategies that leverage organizational competitiveness and sustainability. In this context, the current study purposes to demonstrate how Corporate Social Responsibility (CSR) and a sustainable orientation influence the satisfaction and loyalty of academic tourists to the Metro of Porto (in Portugal). More specifically, our study aims to assess the satisfaction of academic tourists with the Metro of Porto and, additionally, to analyze the variables that determine the satisfaction and loyalty of these tourists to this specific transport company, which has never been achieved before. Our proposed research model seeks to determine how CSR and a sustainable orientation influence academic tourists’ loyalty to the Metro of Porto transport services as well as their link to Service Qua...

Research paper thumbnail of Towards a framework for the global wine tourism system

Journal of Organizational Change Management, 2021

Purpose Wine tourism has stood out as a very recognized and valid tourism and marketing segment, ... more Purpose Wine tourism has stood out as a very recognized and valid tourism and marketing segment, growing worldwide and urging the complex needed advances on wine tourism practices performance. This paper aims to develop a new framework strictly applied to the global wine tourism system, taking into account emerging and future constructs and dimensions that precede and consequence it. Design/methodology/approach The systematic mapping study (SMS) was adopted as the selected research methodological approach, both to analyze and to structure a broad research field concerning methods, designs and research, focuses on the papers published in reliable academic databases such as Emerald, ProQuest, Sage, Science Direct, Scopus, Wiley, Web of Science, Taylor and Francis and Wiley were properly selected and analyzed. Findings The following four dimensions were found to comprise the global framework of the wine tourism system: (1) support features (governance, public policies and economic inve...

Research paper thumbnail of Wine tourist profiling in the Porto wine cellars: segmentation based on wine product involvement

Research paper thumbnail of Strategic Talent Management: The Impact of Employer Branding on the Affective Commitment of Employees

Sustainability, 2020

In a globalization context, underlined by the speed of technological transformation and increasin... more In a globalization context, underlined by the speed of technological transformation and increasingly competitive markets, the perspective of human capital, as an asset of strategic importance, stands out in differentiating human resource practices. Under this reality, the employer branding (EB) concept gains more and more importance as a strategic tool to attract, retain, and involve human capital, given that this has become a source of competitive advantage to companies. Within this context, this study aimed to evaluate the relationship between employer branding strategies implemented by organizations, as well as their impact on the employee’s affective commitment, evident in certain organizational cultures, which are sustained over time. The methodological framework applied to this study is quantitative, and the data collection was carried out with the application of an employer branding and an affective commitment questionnaire. To achieve a good representation of the active popu...

Research paper thumbnail of 4.0 Leadership Skills in Hospitality Sector

Journal of Reviews on Global Economics, 2019

Research paper thumbnail of Consumer Behaviour in Tourism: A Content Analysis of Relationship Between Involvement and Emotions

This paper performs a content analysis on the literature focused on the emotions and involvement ... more This paper performs a content analysis on the literature focused on the emotions and involvement in tourism consumer behaviour. The scope of this research is to cover two of the most critical aspects of consumer behaviour. Involvement and emotions that are the two biggest elements that drive tourist consumer behaviour on tourist activity. We aim to define the concepts and understand its relevance in the behaviour of tourists on tourist activity in leisure tourism destinations. The methodological approach used is a content analysis to show definitions, mixed results, frameworks, different theoretical and practical approaches, comparisons and blend of various scales of involvement scales and emotions with the confrontation of authors. These results show that constructs are increasingly prominent on travel behaviour and are increasingly being explored and investigated in leisure sciences. The findings provide theoretical support bringing together a consensus on definitions. The content...

Research paper thumbnail of Augmented Reality Guided Tours

Encyclopedia of Tourism Management and Marketing

Research paper thumbnail of Mapping the wine visit experience for tourist excitement and cultural experience

Annals of Leisure Research

Research paper thumbnail of Academic Tourism and Transport Services: Student Perceptions from a Social Responsibility Perspective

Sustainability, 2021

Firms aim at achieving their economic interests without neglecting the needs of local and regiona... more Firms aim at achieving their economic interests without neglecting the needs of local and regional communities and the environment itself. The process involves defining and implementing Social Responsibility strategies that leverage organizational competitiveness and sustainability. In this context, the current study purposes to demonstrate how Corporate Social Responsibility (CSR) and a sustainable orientation influence the satisfaction and loyalty of academic tourists to the Metro of Porto (in Portugal). More specifically, our study aims to assess the satisfaction of academic tourists with the Metro of Porto and, additionally, to analyze the variables that determine the satisfaction and loyalty of these tourists to this specific transport company, which has never been achieved before. Our proposed research model seeks to determine how CSR and a sustainable orientation influence academic tourists’ loyalty to the Metro of Porto transport services as well as their link to Service Qua...

Research paper thumbnail of Towards a framework for the global wine tourism system

Journal of Organizational Change Management, 2021

Purpose Wine tourism has stood out as a very recognized and valid tourism and marketing segment, ... more Purpose Wine tourism has stood out as a very recognized and valid tourism and marketing segment, growing worldwide and urging the complex needed advances on wine tourism practices performance. This paper aims to develop a new framework strictly applied to the global wine tourism system, taking into account emerging and future constructs and dimensions that precede and consequence it. Design/methodology/approach The systematic mapping study (SMS) was adopted as the selected research methodological approach, both to analyze and to structure a broad research field concerning methods, designs and research, focuses on the papers published in reliable academic databases such as Emerald, ProQuest, Sage, Science Direct, Scopus, Wiley, Web of Science, Taylor and Francis and Wiley were properly selected and analyzed. Findings The following four dimensions were found to comprise the global framework of the wine tourism system: (1) support features (governance, public policies and economic inve...

Research paper thumbnail of Wine tourist profiling in the Porto wine cellars: segmentation based on wine product involvement

Research paper thumbnail of Strategic Talent Management: The Impact of Employer Branding on the Affective Commitment of Employees

Sustainability, 2020

In a globalization context, underlined by the speed of technological transformation and increasin... more In a globalization context, underlined by the speed of technological transformation and increasingly competitive markets, the perspective of human capital, as an asset of strategic importance, stands out in differentiating human resource practices. Under this reality, the employer branding (EB) concept gains more and more importance as a strategic tool to attract, retain, and involve human capital, given that this has become a source of competitive advantage to companies. Within this context, this study aimed to evaluate the relationship between employer branding strategies implemented by organizations, as well as their impact on the employee’s affective commitment, evident in certain organizational cultures, which are sustained over time. The methodological framework applied to this study is quantitative, and the data collection was carried out with the application of an employer branding and an affective commitment questionnaire. To achieve a good representation of the active popu...

Research paper thumbnail of 4.0 Leadership Skills in Hospitality Sector

Journal of Reviews on Global Economics, 2019

Research paper thumbnail of Consumer Behaviour in Tourism: A Content Analysis of Relationship Between Involvement and Emotions

This paper performs a content analysis on the literature focused on the emotions and involvement ... more This paper performs a content analysis on the literature focused on the emotions and involvement in tourism consumer behaviour. The scope of this research is to cover two of the most critical aspects of consumer behaviour. Involvement and emotions that are the two biggest elements that drive tourist consumer behaviour on tourist activity. We aim to define the concepts and understand its relevance in the behaviour of tourists on tourist activity in leisure tourism destinations. The methodological approach used is a content analysis to show definitions, mixed results, frameworks, different theoretical and practical approaches, comparisons and blend of various scales of involvement scales and emotions with the confrontation of authors. These results show that constructs are increasingly prominent on travel behaviour and are increasingly being explored and investigated in leisure sciences. The findings provide theoretical support bringing together a consensus on definitions. The content...