anjaneyam sri - Academia.edu (original) (raw)
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RAJARAMBAPU INSTITUTE OF TECHNOLOGY,SAKHARALE MAHARASHTRA
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Digital era made an impact over all the library and information activities by using ICT and digit... more Digital era made an impact over all the library and information activities by using ICT and digital media and different techniques and technologies. The major impact is visualised in library services which are more advanced and qualitative using digital media. In the present era of IT, internet, web technology and digital media applied successfully in libraries, have shifted their way of providing services to users. The main aim in providing assistance to users by providing library services is now shifting from traditional single library to provide access to globally available information is possible. The traditional reference services are now virtual reference services using digital or electronic information resources available either free or fee based. These papers describes some of the emerging digital reference services using e-mail and web forms, text-based chats, and provide value based, user need based and services on demand instantly using different digital resources. The model for digital reference service is also explored at the end.
Digital era made an impact over all the library and information activities by using ICT and digit... more Digital era made an impact over all the library and information activities by using ICT and digital media and different techniques and technologies. The major impact is visualised in library services which are more advanced and qualitative using digital media. In the present era of IT, internet, web technology and digital media applied successfully in libraries, have shifted their way of providing services to users. The main aim in providing assistance to users by providing library services is now shifting from traditional single library to provide access to globally available information is possible. The traditional reference services are now virtual reference services using digital or electronic information resources available either free or fee based. These papers describes some of the emerging digital reference services using e-mail and web forms, text-based chats, and provide value based, user need based and services on demand instantly using different digital resources. The model for digital reference service is also explored at the end.