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Research paper thumbnail of Satisfaction in the Use of Digital Payment System in both Urban and Rural Assam: A Comparative Study on APDCL

Biogecko , 2023

merged to become Assam Power Distribution Company Ltd. Studies reveal that digital payment system... more merged to become Assam Power Distribution Company Ltd. Studies reveal that digital payment systems have yet to gain the required mileage to mark their roots in all sectors and also to instill confidence among their users. The very success of the technology depends upon the satisfaction of the customers. This study is conducted to know the satisfaction level of both rural and urban customers of APDCL in the use of the digital payment mode. The study shows that the majority of the customers of APDCL are satisfied with the digital payment system provided by APDCL in both urban and rural Assam, though there is some diversity.

Research paper thumbnail of The Effect of Digital Payment System on Financial Performance of Apdcl: A Case Study

The main purpose of the study is to analyze the effect of digital payment in the financial perfor... more The main purpose of the study is to analyze the effect of digital payment in the financial performance of a State Owned Public Limited Company more precisely Assam Power Distribution Company Limited (APDCL). The research paper contains statistical analysis of the performance of Assam Power Distribution Company Limited after the implementation of digital payment system. The research paper is based on data available on the website of Assam Power Distribution Company Limited. Data has been collected from the audited final accounts uploaded by the company in their website. The paper will be beneficial to the company as well as to other public limited entities for future as it is mostly based on secondary data and analytical in nature. The very success of the new technology introduced by an organization depends upon the improvement in its financial performance. The effect of digital payment in APDCL case is quite positive and encouraging one. The customers of APDCL are using digital mode...

Research paper thumbnail of Digital Payment of Electricity Bill: A Study among Consumers under Narengi Electrical Subdivision of Assam

Assam Power Distribution Company Limited (APDCL), earlier known as Assam State Electricity Board ... more Assam Power Distribution Company Limited (APDCL), earlier known as Assam State Electricity Board (ASEB) has offices in each and every district of the state, is a state government wholly owned company now days. A study is conducted among energy consumers of Narengi subdivision of APDCL to study the effect of electronic payment mode on collection of energy bills and shift in consumers' habit of making bill payment. But with the invention and introduction of e-payment system there have been paradigm shift in the mode of making payment of electricity bills. The electronic or digital payment mode has been recognized as convenient, cost effective and time saving by the energy bill payers. The continuous innovations in technology have penetrated not only into the personal lifestyle of people but it has also brought sea changes in the business landscape. The study is carried out to know the usage pattern of the digital payment system among the customers.

Research paper thumbnail of Digital Payment of Electricity Bill: A Study among Consumers under Narengi Electrical Subdivision of Assam

Assam Power Distribution Company Limited (APDCL), earlier known as Assam State Electricity Board ... more Assam Power Distribution Company Limited (APDCL), earlier known as Assam State Electricity Board (ASEB) has offices in each and every district of the state, is a state government wholly owned company now days. A study is conducted among energy consumers of Narengi subdivision of APDCL to study the effect of electronic payment mode on collection of energy bills and shift in consumers' habit of making bill payment. But with the invention and introduction of e-payment system there have been paradigm shift in the mode of making payment of electricity bills. The electronic or digital payment mode has been recognized as convenient, cost effective and time saving by the energy bill payers. The continuous innovations in technology have penetrated not only into the personal lifestyle of people but it has also brought sea changes in the business landscape. The study is carried out to know the usage pattern of the digital payment system among the customers.

Research paper thumbnail of Satisfaction in the Use of Digital Payment System in both Urban and Rural Assam: A Comparative Study on APDCL

Biogecko , 2023

merged to become Assam Power Distribution Company Ltd. Studies reveal that digital payment system... more merged to become Assam Power Distribution Company Ltd. Studies reveal that digital payment systems have yet to gain the required mileage to mark their roots in all sectors and also to instill confidence among their users. The very success of the technology depends upon the satisfaction of the customers. This study is conducted to know the satisfaction level of both rural and urban customers of APDCL in the use of the digital payment mode. The study shows that the majority of the customers of APDCL are satisfied with the digital payment system provided by APDCL in both urban and rural Assam, though there is some diversity.

Research paper thumbnail of The Effect of Digital Payment System on Financial Performance of Apdcl: A Case Study

The main purpose of the study is to analyze the effect of digital payment in the financial perfor... more The main purpose of the study is to analyze the effect of digital payment in the financial performance of a State Owned Public Limited Company more precisely Assam Power Distribution Company Limited (APDCL). The research paper contains statistical analysis of the performance of Assam Power Distribution Company Limited after the implementation of digital payment system. The research paper is based on data available on the website of Assam Power Distribution Company Limited. Data has been collected from the audited final accounts uploaded by the company in their website. The paper will be beneficial to the company as well as to other public limited entities for future as it is mostly based on secondary data and analytical in nature. The very success of the new technology introduced by an organization depends upon the improvement in its financial performance. The effect of digital payment in APDCL case is quite positive and encouraging one. The customers of APDCL are using digital mode...

Research paper thumbnail of Digital Payment of Electricity Bill: A Study among Consumers under Narengi Electrical Subdivision of Assam

Assam Power Distribution Company Limited (APDCL), earlier known as Assam State Electricity Board ... more Assam Power Distribution Company Limited (APDCL), earlier known as Assam State Electricity Board (ASEB) has offices in each and every district of the state, is a state government wholly owned company now days. A study is conducted among energy consumers of Narengi subdivision of APDCL to study the effect of electronic payment mode on collection of energy bills and shift in consumers' habit of making bill payment. But with the invention and introduction of e-payment system there have been paradigm shift in the mode of making payment of electricity bills. The electronic or digital payment mode has been recognized as convenient, cost effective and time saving by the energy bill payers. The continuous innovations in technology have penetrated not only into the personal lifestyle of people but it has also brought sea changes in the business landscape. The study is carried out to know the usage pattern of the digital payment system among the customers.

Research paper thumbnail of Digital Payment of Electricity Bill: A Study among Consumers under Narengi Electrical Subdivision of Assam

Assam Power Distribution Company Limited (APDCL), earlier known as Assam State Electricity Board ... more Assam Power Distribution Company Limited (APDCL), earlier known as Assam State Electricity Board (ASEB) has offices in each and every district of the state, is a state government wholly owned company now days. A study is conducted among energy consumers of Narengi subdivision of APDCL to study the effect of electronic payment mode on collection of energy bills and shift in consumers' habit of making bill payment. But with the invention and introduction of e-payment system there have been paradigm shift in the mode of making payment of electricity bills. The electronic or digital payment mode has been recognized as convenient, cost effective and time saving by the energy bill payers. The continuous innovations in technology have penetrated not only into the personal lifestyle of people but it has also brought sea changes in the business landscape. The study is carried out to know the usage pattern of the digital payment system among the customers.

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