Julia T Saravoyi - Academia.edu (original) (raw)
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Papers by Julia T Saravoyi
University of Johannesburg, 2022
This document provides a comprehensive analysis of the Consumer Protection Framework (CPF) in Zim... more This document provides a comprehensive analysis of the Consumer Protection Framework (CPF) in Zimbabwe, focusing on the regulation of financial consumer interactions and the promotion of consumer rights within the banking sector. The study delves into the Banking Act's provisions that empower the Reserve Bank to oversee actions that safeguard the interests of depositors and creditors. It highlights challenges in enforcing banking laws, delays in judicial processes, and their impact on consumer protection. The report offers recommendations to enhance consumer protection, including the need for streamlined efforts, consumer education initiatives, and reducing reliance on the judicial system for upholding consumer rights. This analysis serves as a valuable resource for policymakers, academics, and practitioners seeking to improve consumer protection mechanisms in the financial sector.
University of Johannesburg, 2022
This document provides a comprehensive analysis of the Consumer Protection Framework (CPF) in Zim... more This document provides a comprehensive analysis of the Consumer Protection Framework (CPF) in Zimbabwe, focusing on the regulation of financial consumer interactions and the promotion of consumer rights within the banking sector. The study delves into the Banking Act's provisions that empower the Reserve Bank to oversee actions that safeguard the interests of depositors and creditors. It highlights challenges in enforcing banking laws, delays in judicial processes, and their impact on consumer protection. The report offers recommendations to enhance consumer protection, including the need for streamlined efforts, consumer education initiatives, and reducing reliance on the judicial system for upholding consumer rights. This analysis serves as a valuable resource for policymakers, academics, and practitioners seeking to improve consumer protection mechanisms in the financial sector.