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Papers by charles omboto

Research paper thumbnail of Digital Literacy For Citizens Policy Framework for Africa

Research paper thumbnail of Myth or Reality: Digital Literacy Programme Implementation in Primary Special Schools in Nairobi, Kenya

European Journal of Education, Oct 1, 2022

Information Communication Technology (ICT) enhances accessibility, efficiency, and quality of edu... more Information Communication Technology (ICT) enhances accessibility, efficiency, and quality of education. This study aimed to examine the status of ICT resources in teaching and learning in public primary special schools in Nairobi County, Kenya. Questionnaires, interviews, observation schedules, and manuals for document analysis were used to collect data from respondents. Research shows that most special schools have regular ICT resources provided by digital literacy programs (DLP), such as laptops and tablets. However, there is limited investment in specialized ICT resources to support the teaching and learning of children with disabilities and special educational needs. Research also shows that ICT resources are limited because most of the devices are kept by school administrators or teachers who do not know how to use them. The study concludes that limited investment in assistive and/or adaptive digital technologies and devices will harm the attainment of ICT skills as a fundamental skill by children with disabilities in special schools and special needs units. The study recommends the establishment of a technical committee on design innovation and equipment technology. This will complement DLP's efforts in providing resources for special schools to make better use of ICT for students with disabilities and special educational needs.

Research paper thumbnail of The Importance of Improving Service Quality for Customer Satisfaction: A Case Study of Bank Muamalat in Bogor City

Ilomata International Journal of Social Science

The development of the banking world in Indonesia is marked by one of them is the establishment o... more The development of the banking world in Indonesia is marked by one of them is the establishment of Islamic banks. Islamic banks are banks that operate by not relying on bank interest. With a population that is 80% Muslim, Islamic banks are predicted to have very good prospects in the future. However, the current fact is that there are still many customer complaints related to the quality of service at Islamic banks. This study aims to answer the questions on how the service quality of Bank Muamalat Bogor and how the customer satisfaction is perceived by customers of Bank Muamalat Bogor. The data collection technique was carried out by participant observation and semi-structured interviews since this type of interview is more flexible in which questions can be adapted and changed depending on the answers of the informants. For this study, researchers interviewed 15 bank customers. The results of this study indicate that of the 5 dimensions of service quality, 3 of them received negat...

Research paper thumbnail of Where Are We in Space: Examining Teachers’ Ict Competency in Teaching Learners in Special Schools in Kenya

European Journal of Special Education Research

Information Communication Technology (ICT) plays a central role in facilitating education in the ... more Information Communication Technology (ICT) plays a central role in facilitating education in the 21st century. For successful integration of ICT in teaching and learning teachers play a key role. As such, there is a need for competent teachers in applying ICT skills to teach and facilitate learning. This study sought to examine teachers’ ICT competency in implementing Digital Literacy Programme (DLP) in public primary special schools in Nairobi County ii Kenya. The study used a semi-structured questionnaire tool to collect data from 99 teachers and 41 head teachers from public primary special schools in Nairobi County. Mixed-Methods Research (MMR) where both Statistical Methods and thematic analysis approaches were used to analyse the data. Statistical Methods used include descriptive analysis such as frequencies and percentages and bivariate analysis approaches including Chi-square tests of hypothesis regarding the relationship between teacher’s ICT competency and implementation of...

Research paper thumbnail of Information and Communication Technology in Public Sector Management in Kenya: Huduma Programme from The Perspective of Person with Disabilities

Research paper thumbnail of Accessibility for Persons with Disabilities in Employment Opportunities in Private Companies: A Case Study of Indonesia

Ilomata International Journal of Social Science, 2022

The absorption of workers with disabilities in Indonesia is still limited. The companies argue th... more The absorption of workers with disabilities in Indonesia is still limited. The companies argue that it is difficult to meet accessibility for disabled workers because it requires a lot of funds, for instance facilities that need to be made so that the workplace accessible for people with disabilities. This research is aimed at answering the questions of how the accessibility of persons with disabilities in employment opportunities in private companies in Indonesia, what obstacles encountered by persons with disabilities who work in private companies, and how the solutions are provided so that persons with disabilities have easy access to work in private companies. This is a qualitative research with a case study approach. The data collection in this study used semi-structured interviews with 20 people with disabilities consists of 10 people with disabilities who were rejected by companies and 10 people with disabilities who had been accepted to work but finally decided to quit. In t...

Research paper thumbnail of Information and Communication Technology in Public Sector Management in Kenya: Huduma Programme from The Perspective of Person with Disabilities

Research paper thumbnail of Teaching Strategies for Learners with Autism Spectrum Disorders(asds)

Research paper thumbnail of Digital Literacy For Citizens Policy Framework for Africa

Research paper thumbnail of Myth or Reality: Digital Literacy Programme Implementation in Primary Special Schools in Nairobi, Kenya

European Journal of Education, Oct 1, 2022

Information Communication Technology (ICT) enhances accessibility, efficiency, and quality of edu... more Information Communication Technology (ICT) enhances accessibility, efficiency, and quality of education. This study aimed to examine the status of ICT resources in teaching and learning in public primary special schools in Nairobi County, Kenya. Questionnaires, interviews, observation schedules, and manuals for document analysis were used to collect data from respondents. Research shows that most special schools have regular ICT resources provided by digital literacy programs (DLP), such as laptops and tablets. However, there is limited investment in specialized ICT resources to support the teaching and learning of children with disabilities and special educational needs. Research also shows that ICT resources are limited because most of the devices are kept by school administrators or teachers who do not know how to use them. The study concludes that limited investment in assistive and/or adaptive digital technologies and devices will harm the attainment of ICT skills as a fundamental skill by children with disabilities in special schools and special needs units. The study recommends the establishment of a technical committee on design innovation and equipment technology. This will complement DLP's efforts in providing resources for special schools to make better use of ICT for students with disabilities and special educational needs.

Research paper thumbnail of The Importance of Improving Service Quality for Customer Satisfaction: A Case Study of Bank Muamalat in Bogor City

Ilomata International Journal of Social Science

The development of the banking world in Indonesia is marked by one of them is the establishment o... more The development of the banking world in Indonesia is marked by one of them is the establishment of Islamic banks. Islamic banks are banks that operate by not relying on bank interest. With a population that is 80% Muslim, Islamic banks are predicted to have very good prospects in the future. However, the current fact is that there are still many customer complaints related to the quality of service at Islamic banks. This study aims to answer the questions on how the service quality of Bank Muamalat Bogor and how the customer satisfaction is perceived by customers of Bank Muamalat Bogor. The data collection technique was carried out by participant observation and semi-structured interviews since this type of interview is more flexible in which questions can be adapted and changed depending on the answers of the informants. For this study, researchers interviewed 15 bank customers. The results of this study indicate that of the 5 dimensions of service quality, 3 of them received negat...

Research paper thumbnail of Where Are We in Space: Examining Teachers’ Ict Competency in Teaching Learners in Special Schools in Kenya

European Journal of Special Education Research

Information Communication Technology (ICT) plays a central role in facilitating education in the ... more Information Communication Technology (ICT) plays a central role in facilitating education in the 21st century. For successful integration of ICT in teaching and learning teachers play a key role. As such, there is a need for competent teachers in applying ICT skills to teach and facilitate learning. This study sought to examine teachers’ ICT competency in implementing Digital Literacy Programme (DLP) in public primary special schools in Nairobi County ii Kenya. The study used a semi-structured questionnaire tool to collect data from 99 teachers and 41 head teachers from public primary special schools in Nairobi County. Mixed-Methods Research (MMR) where both Statistical Methods and thematic analysis approaches were used to analyse the data. Statistical Methods used include descriptive analysis such as frequencies and percentages and bivariate analysis approaches including Chi-square tests of hypothesis regarding the relationship between teacher’s ICT competency and implementation of...

Research paper thumbnail of Information and Communication Technology in Public Sector Management in Kenya: Huduma Programme from The Perspective of Person with Disabilities

Research paper thumbnail of Accessibility for Persons with Disabilities in Employment Opportunities in Private Companies: A Case Study of Indonesia

Ilomata International Journal of Social Science, 2022

The absorption of workers with disabilities in Indonesia is still limited. The companies argue th... more The absorption of workers with disabilities in Indonesia is still limited. The companies argue that it is difficult to meet accessibility for disabled workers because it requires a lot of funds, for instance facilities that need to be made so that the workplace accessible for people with disabilities. This research is aimed at answering the questions of how the accessibility of persons with disabilities in employment opportunities in private companies in Indonesia, what obstacles encountered by persons with disabilities who work in private companies, and how the solutions are provided so that persons with disabilities have easy access to work in private companies. This is a qualitative research with a case study approach. The data collection in this study used semi-structured interviews with 20 people with disabilities consists of 10 people with disabilities who were rejected by companies and 10 people with disabilities who had been accepted to work but finally decided to quit. In t...

Research paper thumbnail of Information and Communication Technology in Public Sector Management in Kenya: Huduma Programme from The Perspective of Person with Disabilities

Research paper thumbnail of Teaching Strategies for Learners with Autism Spectrum Disorders(asds)

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