Taylan Budur | Ishik University (original) (raw)

Papers by Taylan Budur

Research paper thumbnail of Diversity Management and Innovative Work Behavior--Model

Research paper thumbnail of The effects of knowledge sharing on innovative behaviours of academicians; mediating effect of innovative organization culture and quality of work life

Journal of Applied Research in Higher Education

PurposeCurrent article aims to investigate the positive link between knowledge sharing (KS), inno... more PurposeCurrent article aims to investigate the positive link between knowledge sharing (KS), innovative culture (IC), quality of work life (QWL) and innovative behaviours (IB) at higher education institutions in Iraq's Kurdistan Region.Design/methodology/approachThe study's data was gathered from academic staff at various universities in Iraq's Kurdistan Region. A total of 212 data were collected via survey questionnaire and analysed using structural equation modelling.FindingsIt was discovered that KS has direct and significant positive effects on IC, QWL and IB; IC had direct positive effects on IB; QWL had no considerable influence on IB and IC had a significant mediation and moderation roles between KS and IB. As a result, it is advised that universities in the region are strongly support IC to increase IB among academicians.Research limitations/implicationsFirstly, the data has been collected during the crises time that the lecturers were not receiving regular salar...

Research paper thumbnail of Connection Between Knowledge Management Processes and Sustainability at the Higher Education Institutions

Purpose— This study attempts to investigate the connection between knowledge management processes... more Purpose— This study attempts to investigate the connection between knowledge management processes and organizational sustainability in higher education sector of a developing region. It is also planned to examine the moderating effect of online trainings in the relationship between knowledge management and college sustainability. Design, methodology, approach— Data for the study was gathered from several private and public universities in the Kurdistan Region using a survey questionnaire and a random sample technique. The proposed model has been evaluated using 165 appropriate responses. The demographics of the sample is covered by methodology, along with confirmatory factor analysis, structural equation modelling, mediation, and moderation analysis. Findings— The findings confirm that knowledge codification/storage and knowledge generation have relatively stronger effects on sustainability of the higher education institutions in the Region. Further, staff trainings increase the und...

Research paper thumbnail of Leadership Style And Affective Commitment At Family Businesses

International Journal of Social Sciences & Educational Studies

Leadership is one of the key factors in the success of any company. Similarly, commitment of empl... more Leadership is one of the key factors in the success of any company. Similarly, commitment of employees and leadership is regarded as a critical factor for the organizational productivity. In this respect, the aim of the current study is to investigate the suitable leadership styles based on its effects on employee affective commitment at family businesses in the Kurdistan Region of Iraq. Accordingly, approximately 400 data have been collected from 35 various family businesses in the region. After evaluation, 388 data have been accepted for the further analyses. Data has been evaluated via SPSS and AMOS software packages. Based on the results, it has been observed that ethical leadership significantly leveraged employee's affective commitment at the family businesses. Besides, transactional leadership had positive effects on employee affective commitment, while transformational leadership did not. Therefore, it's recommended that residential managers should follow ethical conduct and guidelines to improve employee affective commitment in the region.

Research paper thumbnail of Impact of diversity management on innovative work behavior: mediating role of human resource management and affective commitment

Journal of Management Development

PurposeThis paper investigates the effect of diversity management on employees' innovative wo... more PurposeThis paper investigates the effect of diversity management on employees' innovative work behavior (IWB) through human resource management (HRM) and affective commitment (AC).Design/methodology/approachData were collected from 358 employees of small- and medium-sized enterprises in the Kurdistan Region of Iraq. The hypothesized model has been evaluated using structural equation modeling.FindingsFindings suggest that workforce diversity management directly and significantly affected HRM and AC. Furthermore, findings revealed that HRM significantly influenced both employees' IWB and AC, while AC had a significant positive influence on IWB. Moreover, concerning the indirect effects, AC and HRM significantly mediated the relationship between DM and employees' IWB.Research limitations/implicationsA cross-sectional single source dataset is used to evaluate the hypothesized model.Originality/valueGrounded in the social exchange and institutional theories, this research fi...

Research paper thumbnail of Elaborating on the links between declarative knowledge, procedural knowledge, and employee performance

SN Business & Economics

The purpose of this study is to elucidate the links between declarative knowledge, procedural kno... more The purpose of this study is to elucidate the links between declarative knowledge, procedural knowledge, and performance in the context of ISO 9001:2015 certification. It develops a model which tests the impact of training and rewarding on employees’ declarative knowledge, procedural knowledge, and motivation. It tests the effects of declarative knowledge, procedural knowledge, and motivation on employees’ contextual and task performance. The study is conducted in Turkey using data collected from 423 employees working in various firms operating in the textiles, food production, and mining sectors. Our results show that although training and rewarding are important antecedents of knowledge and motivation, ISO 9001:2015 certified firms had difficulties in converting these benefits into better employee performance.

Research paper thumbnail of Estrategias de operaciones de evaluación comparativa a través del modelo híbrido: Un estudio de caso del sector de café-restaurante

The aim of this research was to benchmark operations strategies among café-restaurants. The hybri... more The aim of this research was to benchmark operations strategies among café-restaurants. The hybrid model has been employed to propose benchmarking. SEM has been initially used to detect the market expectations from the customers. Obtained regression coefficients have been normalized and integrated with the VIKOR method to benchmark the café-restaurants’ operations strategies. This hybrid method is a pioneer one which detects the changes in the market from the customers and benchmarks the alternatives using the VIKOR method.El objetivo de esta investigación fue comparar estrategias de operaciones entre cafeterías y restaurantes. El modelo híbrido se ha empleado para proponer benchmarking. SEM se ha utilizado inicialmente para detectar las expectativas del mercado de los clientes. Los coeficientes de regresión obtenidos se han normalizado e integrado con el método VIKOR para comparar las estrategias de operaciones de los cafeterías. Este método híbrido es pionero y detecta los cambios...

Research paper thumbnail of Work–life balance and performance relations during COVID 19 outbreak: a case study among university academic staff

Journal of Applied Research in Higher Education

PurposeThe aim of the current study was to evaluate the effects of work–life balance (WLB) on the... more PurposeThe aim of the current study was to evaluate the effects of work–life balance (WLB) on the employee motivation (EM), job satisfaction (JS) and emloyee performance (EP) of academic staff at universities.Design/methodology/approachIn this regard, the authors collected 490 valid data from academic staff of major public and private universities in Kurdistan Region of Iraq. WLB was evaluated under three dimensions as work interference with personal life (WIPL), personal life interference with work (PLIW) and work personal life enhancement (WPLE).FindingsThe results of the analyses showed that WIPL and PLIW negatively and significantly affected EM but did not have any significant impact on JS. WPLE affected both JS and EM significantly and positively. Lastly, JS did not have significant impact on EP while EM did.Research limitations/implicationsAs the research was conducted in Kurdistan Region of Iraq, it cannot be generalized to other countries and cultures.Practical implicationsB...

Research paper thumbnail of Fuzzy AHP and VIKOR to Select Best Location for Bank Investment: Case Study in Kurdistan Region of Iraq

Effective Investments on Capital Markets, 2019

Location selection is one of the most important decisions of the operations manager. One of the e... more Location selection is one of the most important decisions of the operations manager. One of the effectiveness criteria of the organizations is the correct location. And the appropriate location for the banking sector means better network to the customers and a competitive advantage in the market. The present paper investigates the best location as using the fuzzy AHP and VIKOR analysis in the Kurdistan Region of Iraq. The research revealed that “security in the region” and “willingness to work with the bank” have been the most important criterions in location strategy. These results show contrast with the developed countries.

Research paper thumbnail of Links connecting nurses’ planned behavior, burnout, job satisfaction, and organizational citizenship behavior

Journal of Workplace Behavioral Health, 2021

Abstract This study aims to investigate the relationships between the planned behavior, burnout, ... more Abstract This study aims to investigate the relationships between the planned behavior, burnout, overall job satisfaction, and organizational citizenship behavior of nurses in three public hospitals in Iraq. The methodology included descriptive statistics, PLS-based-SEM, and mediation analysis. An assessment of data collected from a survey based on an interview with 428 nurses participating showed that the attitude of the nurses toward their behavior significantly positively affected their burnout and overall job satisfaction, while their subjective norm and perceived behavioral control significantly positively influenced burnout. The burnout experienced by the nurses significantly negatively impacted their citizenship behavior, while overall; their job satisfaction significantly positively affected their citizenship behavior. Though the nurses’ burnout partially mediated the relationships between their planned behavior and citizenship behavior, their overall job satisfaction partially mediated the association between their subjective norm/perceived behavioral control and citizenship behavior.

Research paper thumbnail of Benchmarking Operations Strategies via Hybrid Model: A Case study of Café-Restaurant Sector

The aim of this research was to benchmark operations strategies among café-restaurants. Hybrid mo... more The aim of this research was to benchmark operations strategies among café-restaurants. Hybrid model has been employed to propose benchmarking. SEM has been initially used to detect the market expectations from the customers. Obtained regression coefficients have been normalized and integrated with VIKOR method to benchmark the café-restaurants’ operations strategies. This hybrid method is a pioneer one which detect the changes in the market from the customers and benchmark the alternatives using VIKOR method.

Research paper thumbnail of Burnout Determinants and Consequences Among University Lecturers

Revista Amazonia Investiga, 2020

The aim of the study is to investigate the Lecturers’ burnout behaviors and consequences in publi... more The aim of the study is to investigate the Lecturers’ burnout behaviors and consequences in public and private higher education institutions in the Kurdistan region of Iraq. Because of the economic and political problems in the region public sector employees suffered from irregular salary payments, even at about 15 months without any payment between 2014-2016. Based on the current paper aimed to search the consequences of these problems on the Lecturers. To do this a survey questionnaire organized and distributed between the two universities. In total, 170 questionnaires were them appropriate to further evaluation. As conclusion, it is noted that depersonalization is the next level of emotional exhaustion. Further, it can be said that depersonalization is a deeper psychological problem after emotional exhaustion.

Research paper thumbnail of The Role of Online Teaching Tools on the Perception of the Students during the Lockdown of Covid-19

International Journal of Social Sciences and Educational Studies, 2020

Due to COVID-19 pandemic majority of public and private institutions around the world went to loc... more Due to COVID-19 pandemic majority of public and private institutions around the world went to lockdown for an unknown end. One of the most important sectors, which faced trouble was education, hence many universities and academic institutions have shifted to online learning via various platforms to make their academic year going. Tishk International University as one of the private universities in Sulaymaniyah has conducted different online platforms to survive academic year. Students' perception toward online education became a great question to be answered during the coronavirus period. Secondary data were collected via questionnaire based on Likert Style, and the results showed that, minor majority of the answers were satisfied in term of experiencing online education, which is considered as accepted because it was first experience. Moreover, even though 40% of them were happy about online education more than half of the respondents received lower than what they have expected.

Research paper thumbnail of University Readiness to Online Education during Covid-19 Pandemic

International Journal of Social Sciences & Educational Studies, 2021

The aim of the study is to develop a reliable evaluation criterion to assess the readiness of the... more The aim of the study is to develop a reliable evaluation criterion to assess the readiness of the education institutions for online education. In this regard, we adopted Lokuge et al. (2019) questionnaire to evaluate universities preparedness in Kurdistan Region of Iraq. Based on that, content analysis has been fulfilled with the academicians in the region. The results were analyzed through validity and reliability methodologies. Lastly, the independent samples t-test has been employed to compare the readiness of public and private universities in the region. Therefore, the prior aim of the current study was to develop a questionnaire to test the readiness of the universities for online education. Secondly, we aimed to test the questionnaire comparing the readiness of public and private universities. It was found that the adopted questionnaire worked properly in the education field. Therefore, the questionnaire can be used in all educational institutions. Secondly, there is a lack of study in the readiness for online education field after Covid-19. Hence, the current study develops a methodology to measure online education at the universities using a state of art questionnaire.

Research paper thumbnail of Ethical leadership, effectiveness and team performance: an Islamic perspective

Middle East J. of Management, 2021

Ethical leadership is one of the influential factors on the organisational success. According to ... more Ethical leadership is one of the influential factors on the organisational success. According to Al-Ghazali's conceptualisation justice, wisdom, temperance and courage have significant impact on the leader's effectiveness and in turn on team performance. In this respect, this study aims to investigate the relationship between ethical leadership and team performance with these virtues. Data of the study were collected from 408 employees among private companies in Kurdistan region of Iraq. Based on data analysis there is a positive correlation between ethical leadership (based on Islamic ethics) and leadership effectiveness and team performance. Regarding the dimensions of ethical leadership, justice, wisdom, and temperance are positively associated with leadership effectiveness and team performance whereas the relationship between courage and dependent variables is insignificant. The study contributes to ethical leadership and Islamic leadership literature by proposing a unique model based on Al-Ghazali's virtue of ethics perspective and providing empirical evidence regarding the effects of Islamic ethics on leadership effectiveness and team performance.

Research paper thumbnail of Using VIKOR with structural equation modeling for constructing benchmarks in the Internet industry

Benchmarking: An International Journal, 2021

PurposeThe study uses VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR)-structural equ... more PurposeThe study uses VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR)-structural equation modeling (SEM) to construct benchmarks for service providers and evaluate a multimethodology practice in the Internet industry.Design/methodology/approachThe data were collected using a survey based on an email/interview with 444 Internet users participating. SEM obtained coefficient values by way of customer expectations for Internet service providers. The authors normalized coefficients and integrated them into the VIKOR method for ranking competitors in the Internet industry.FindingsVIKOR-SEM revealed that network and information quality and security/privacy significantly positively impact customer trust while network and information quality and customer trust significantly positively affect Internet users' value perceptions. Customer services do not affect customer trust, while security/privacy and customer services have no significant influence on customer value perception...

Research paper thumbnail of Employee performance and customer loyalty: mediation effect of customer satisfaction

Middle East J. of Management, 2020

Research paper thumbnail of Links between knowledge management and organisational sustainability: does the ISO 9001 certification have an effect?

Knowledge Management Research & Practice, 2021

This study's aim is investigating the impacts of the determinants of knowledge management on orga... more This study's aim is investigating the impacts of the determinants of knowledge management on organisational sustainability. It investigates the differences in performance among ISO 9001 certified and non-certified firms. The study uses data collected from 156 employees of various private firms in the Kurdistan Region of Iraq. It uses the partial least squares method to test the hypothesised model and the independent samples t-test toelaborate on the differences between ISO 9001 certified and non-certified firms. The results show that knowledge storage plays a key role in knowledge generation, sharing, and utilisation. It is also observed that knowledge management has a significant impact on organisational sustainability. Firms in the Kurdistan Region of Iraq fail to generate management knowledge due to their weak document storage capacities. This paper discusses the theoretical and practical implications of their weak document storage capacities and makes some suggestions for improving this situation.

Research paper thumbnail of Antecedents of Trust, Corporate Image, and Switching Costs: A Case in Telecommunication Services in Kurdistan Region of Iraq

International Journal of Mobile Communications, 2021

Antecedents of trust, corporate image, and switching costs : A case in telecommunication services... more Antecedents of trust, corporate image, and switching costs : A case in telecommunication services in Kurdistan Region of Iraq

Research paper thumbnail of Leadership Perceptions Based on Gender, Experience, and Education

International Journal of Social Sciences & Educational Studies, 2019

The aim of this study is to elaborate how differently the employees evaluate their leaders' virtu... more The aim of this study is to elaborate how differently the employees evaluate their leaders' virtues based on employees' gender, experience, and education in different organizations in Sulaymaniyah city of Kurdistan region of Iraq. Data were collected through survey questionnaire from 408 employees and managers of the companies who operate in Kurdistan Region of Iraq. Further, the data were evaluated utilizing IBM SPSS 24 independent samples t test and ANOVA analysis. The results showed that there is no GENDER difference in evaluation of leader's morale, knowledge, and attitude while experience and education does partially.

Research paper thumbnail of Diversity Management and Innovative Work Behavior--Model

Research paper thumbnail of The effects of knowledge sharing on innovative behaviours of academicians; mediating effect of innovative organization culture and quality of work life

Journal of Applied Research in Higher Education

PurposeCurrent article aims to investigate the positive link between knowledge sharing (KS), inno... more PurposeCurrent article aims to investigate the positive link between knowledge sharing (KS), innovative culture (IC), quality of work life (QWL) and innovative behaviours (IB) at higher education institutions in Iraq's Kurdistan Region.Design/methodology/approachThe study's data was gathered from academic staff at various universities in Iraq's Kurdistan Region. A total of 212 data were collected via survey questionnaire and analysed using structural equation modelling.FindingsIt was discovered that KS has direct and significant positive effects on IC, QWL and IB; IC had direct positive effects on IB; QWL had no considerable influence on IB and IC had a significant mediation and moderation roles between KS and IB. As a result, it is advised that universities in the region are strongly support IC to increase IB among academicians.Research limitations/implicationsFirstly, the data has been collected during the crises time that the lecturers were not receiving regular salar...

Research paper thumbnail of Connection Between Knowledge Management Processes and Sustainability at the Higher Education Institutions

Purpose— This study attempts to investigate the connection between knowledge management processes... more Purpose— This study attempts to investigate the connection between knowledge management processes and organizational sustainability in higher education sector of a developing region. It is also planned to examine the moderating effect of online trainings in the relationship between knowledge management and college sustainability. Design, methodology, approach— Data for the study was gathered from several private and public universities in the Kurdistan Region using a survey questionnaire and a random sample technique. The proposed model has been evaluated using 165 appropriate responses. The demographics of the sample is covered by methodology, along with confirmatory factor analysis, structural equation modelling, mediation, and moderation analysis. Findings— The findings confirm that knowledge codification/storage and knowledge generation have relatively stronger effects on sustainability of the higher education institutions in the Region. Further, staff trainings increase the und...

Research paper thumbnail of Leadership Style And Affective Commitment At Family Businesses

International Journal of Social Sciences & Educational Studies

Leadership is one of the key factors in the success of any company. Similarly, commitment of empl... more Leadership is one of the key factors in the success of any company. Similarly, commitment of employees and leadership is regarded as a critical factor for the organizational productivity. In this respect, the aim of the current study is to investigate the suitable leadership styles based on its effects on employee affective commitment at family businesses in the Kurdistan Region of Iraq. Accordingly, approximately 400 data have been collected from 35 various family businesses in the region. After evaluation, 388 data have been accepted for the further analyses. Data has been evaluated via SPSS and AMOS software packages. Based on the results, it has been observed that ethical leadership significantly leveraged employee's affective commitment at the family businesses. Besides, transactional leadership had positive effects on employee affective commitment, while transformational leadership did not. Therefore, it's recommended that residential managers should follow ethical conduct and guidelines to improve employee affective commitment in the region.

Research paper thumbnail of Impact of diversity management on innovative work behavior: mediating role of human resource management and affective commitment

Journal of Management Development

PurposeThis paper investigates the effect of diversity management on employees' innovative wo... more PurposeThis paper investigates the effect of diversity management on employees' innovative work behavior (IWB) through human resource management (HRM) and affective commitment (AC).Design/methodology/approachData were collected from 358 employees of small- and medium-sized enterprises in the Kurdistan Region of Iraq. The hypothesized model has been evaluated using structural equation modeling.FindingsFindings suggest that workforce diversity management directly and significantly affected HRM and AC. Furthermore, findings revealed that HRM significantly influenced both employees' IWB and AC, while AC had a significant positive influence on IWB. Moreover, concerning the indirect effects, AC and HRM significantly mediated the relationship between DM and employees' IWB.Research limitations/implicationsA cross-sectional single source dataset is used to evaluate the hypothesized model.Originality/valueGrounded in the social exchange and institutional theories, this research fi...

Research paper thumbnail of Elaborating on the links between declarative knowledge, procedural knowledge, and employee performance

SN Business & Economics

The purpose of this study is to elucidate the links between declarative knowledge, procedural kno... more The purpose of this study is to elucidate the links between declarative knowledge, procedural knowledge, and performance in the context of ISO 9001:2015 certification. It develops a model which tests the impact of training and rewarding on employees’ declarative knowledge, procedural knowledge, and motivation. It tests the effects of declarative knowledge, procedural knowledge, and motivation on employees’ contextual and task performance. The study is conducted in Turkey using data collected from 423 employees working in various firms operating in the textiles, food production, and mining sectors. Our results show that although training and rewarding are important antecedents of knowledge and motivation, ISO 9001:2015 certified firms had difficulties in converting these benefits into better employee performance.

Research paper thumbnail of Estrategias de operaciones de evaluación comparativa a través del modelo híbrido: Un estudio de caso del sector de café-restaurante

The aim of this research was to benchmark operations strategies among café-restaurants. The hybri... more The aim of this research was to benchmark operations strategies among café-restaurants. The hybrid model has been employed to propose benchmarking. SEM has been initially used to detect the market expectations from the customers. Obtained regression coefficients have been normalized and integrated with the VIKOR method to benchmark the café-restaurants’ operations strategies. This hybrid method is a pioneer one which detects the changes in the market from the customers and benchmarks the alternatives using the VIKOR method.El objetivo de esta investigación fue comparar estrategias de operaciones entre cafeterías y restaurantes. El modelo híbrido se ha empleado para proponer benchmarking. SEM se ha utilizado inicialmente para detectar las expectativas del mercado de los clientes. Los coeficientes de regresión obtenidos se han normalizado e integrado con el método VIKOR para comparar las estrategias de operaciones de los cafeterías. Este método híbrido es pionero y detecta los cambios...

Research paper thumbnail of Work–life balance and performance relations during COVID 19 outbreak: a case study among university academic staff

Journal of Applied Research in Higher Education

PurposeThe aim of the current study was to evaluate the effects of work–life balance (WLB) on the... more PurposeThe aim of the current study was to evaluate the effects of work–life balance (WLB) on the employee motivation (EM), job satisfaction (JS) and emloyee performance (EP) of academic staff at universities.Design/methodology/approachIn this regard, the authors collected 490 valid data from academic staff of major public and private universities in Kurdistan Region of Iraq. WLB was evaluated under three dimensions as work interference with personal life (WIPL), personal life interference with work (PLIW) and work personal life enhancement (WPLE).FindingsThe results of the analyses showed that WIPL and PLIW negatively and significantly affected EM but did not have any significant impact on JS. WPLE affected both JS and EM significantly and positively. Lastly, JS did not have significant impact on EP while EM did.Research limitations/implicationsAs the research was conducted in Kurdistan Region of Iraq, it cannot be generalized to other countries and cultures.Practical implicationsB...

Research paper thumbnail of Fuzzy AHP and VIKOR to Select Best Location for Bank Investment: Case Study in Kurdistan Region of Iraq

Effective Investments on Capital Markets, 2019

Location selection is one of the most important decisions of the operations manager. One of the e... more Location selection is one of the most important decisions of the operations manager. One of the effectiveness criteria of the organizations is the correct location. And the appropriate location for the banking sector means better network to the customers and a competitive advantage in the market. The present paper investigates the best location as using the fuzzy AHP and VIKOR analysis in the Kurdistan Region of Iraq. The research revealed that “security in the region” and “willingness to work with the bank” have been the most important criterions in location strategy. These results show contrast with the developed countries.

Research paper thumbnail of Links connecting nurses’ planned behavior, burnout, job satisfaction, and organizational citizenship behavior

Journal of Workplace Behavioral Health, 2021

Abstract This study aims to investigate the relationships between the planned behavior, burnout, ... more Abstract This study aims to investigate the relationships between the planned behavior, burnout, overall job satisfaction, and organizational citizenship behavior of nurses in three public hospitals in Iraq. The methodology included descriptive statistics, PLS-based-SEM, and mediation analysis. An assessment of data collected from a survey based on an interview with 428 nurses participating showed that the attitude of the nurses toward their behavior significantly positively affected their burnout and overall job satisfaction, while their subjective norm and perceived behavioral control significantly positively influenced burnout. The burnout experienced by the nurses significantly negatively impacted their citizenship behavior, while overall; their job satisfaction significantly positively affected their citizenship behavior. Though the nurses’ burnout partially mediated the relationships between their planned behavior and citizenship behavior, their overall job satisfaction partially mediated the association between their subjective norm/perceived behavioral control and citizenship behavior.

Research paper thumbnail of Benchmarking Operations Strategies via Hybrid Model: A Case study of Café-Restaurant Sector

The aim of this research was to benchmark operations strategies among café-restaurants. Hybrid mo... more The aim of this research was to benchmark operations strategies among café-restaurants. Hybrid model has been employed to propose benchmarking. SEM has been initially used to detect the market expectations from the customers. Obtained regression coefficients have been normalized and integrated with VIKOR method to benchmark the café-restaurants’ operations strategies. This hybrid method is a pioneer one which detect the changes in the market from the customers and benchmark the alternatives using VIKOR method.

Research paper thumbnail of Burnout Determinants and Consequences Among University Lecturers

Revista Amazonia Investiga, 2020

The aim of the study is to investigate the Lecturers’ burnout behaviors and consequences in publi... more The aim of the study is to investigate the Lecturers’ burnout behaviors and consequences in public and private higher education institutions in the Kurdistan region of Iraq. Because of the economic and political problems in the region public sector employees suffered from irregular salary payments, even at about 15 months without any payment between 2014-2016. Based on the current paper aimed to search the consequences of these problems on the Lecturers. To do this a survey questionnaire organized and distributed between the two universities. In total, 170 questionnaires were them appropriate to further evaluation. As conclusion, it is noted that depersonalization is the next level of emotional exhaustion. Further, it can be said that depersonalization is a deeper psychological problem after emotional exhaustion.

Research paper thumbnail of The Role of Online Teaching Tools on the Perception of the Students during the Lockdown of Covid-19

International Journal of Social Sciences and Educational Studies, 2020

Due to COVID-19 pandemic majority of public and private institutions around the world went to loc... more Due to COVID-19 pandemic majority of public and private institutions around the world went to lockdown for an unknown end. One of the most important sectors, which faced trouble was education, hence many universities and academic institutions have shifted to online learning via various platforms to make their academic year going. Tishk International University as one of the private universities in Sulaymaniyah has conducted different online platforms to survive academic year. Students' perception toward online education became a great question to be answered during the coronavirus period. Secondary data were collected via questionnaire based on Likert Style, and the results showed that, minor majority of the answers were satisfied in term of experiencing online education, which is considered as accepted because it was first experience. Moreover, even though 40% of them were happy about online education more than half of the respondents received lower than what they have expected.

Research paper thumbnail of University Readiness to Online Education during Covid-19 Pandemic

International Journal of Social Sciences & Educational Studies, 2021

The aim of the study is to develop a reliable evaluation criterion to assess the readiness of the... more The aim of the study is to develop a reliable evaluation criterion to assess the readiness of the education institutions for online education. In this regard, we adopted Lokuge et al. (2019) questionnaire to evaluate universities preparedness in Kurdistan Region of Iraq. Based on that, content analysis has been fulfilled with the academicians in the region. The results were analyzed through validity and reliability methodologies. Lastly, the independent samples t-test has been employed to compare the readiness of public and private universities in the region. Therefore, the prior aim of the current study was to develop a questionnaire to test the readiness of the universities for online education. Secondly, we aimed to test the questionnaire comparing the readiness of public and private universities. It was found that the adopted questionnaire worked properly in the education field. Therefore, the questionnaire can be used in all educational institutions. Secondly, there is a lack of study in the readiness for online education field after Covid-19. Hence, the current study develops a methodology to measure online education at the universities using a state of art questionnaire.

Research paper thumbnail of Ethical leadership, effectiveness and team performance: an Islamic perspective

Middle East J. of Management, 2021

Ethical leadership is one of the influential factors on the organisational success. According to ... more Ethical leadership is one of the influential factors on the organisational success. According to Al-Ghazali's conceptualisation justice, wisdom, temperance and courage have significant impact on the leader's effectiveness and in turn on team performance. In this respect, this study aims to investigate the relationship between ethical leadership and team performance with these virtues. Data of the study were collected from 408 employees among private companies in Kurdistan region of Iraq. Based on data analysis there is a positive correlation between ethical leadership (based on Islamic ethics) and leadership effectiveness and team performance. Regarding the dimensions of ethical leadership, justice, wisdom, and temperance are positively associated with leadership effectiveness and team performance whereas the relationship between courage and dependent variables is insignificant. The study contributes to ethical leadership and Islamic leadership literature by proposing a unique model based on Al-Ghazali's virtue of ethics perspective and providing empirical evidence regarding the effects of Islamic ethics on leadership effectiveness and team performance.

Research paper thumbnail of Using VIKOR with structural equation modeling for constructing benchmarks in the Internet industry

Benchmarking: An International Journal, 2021

PurposeThe study uses VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR)-structural equ... more PurposeThe study uses VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR)-structural equation modeling (SEM) to construct benchmarks for service providers and evaluate a multimethodology practice in the Internet industry.Design/methodology/approachThe data were collected using a survey based on an email/interview with 444 Internet users participating. SEM obtained coefficient values by way of customer expectations for Internet service providers. The authors normalized coefficients and integrated them into the VIKOR method for ranking competitors in the Internet industry.FindingsVIKOR-SEM revealed that network and information quality and security/privacy significantly positively impact customer trust while network and information quality and customer trust significantly positively affect Internet users' value perceptions. Customer services do not affect customer trust, while security/privacy and customer services have no significant influence on customer value perception...

Research paper thumbnail of Employee performance and customer loyalty: mediation effect of customer satisfaction

Middle East J. of Management, 2020

Research paper thumbnail of Links between knowledge management and organisational sustainability: does the ISO 9001 certification have an effect?

Knowledge Management Research & Practice, 2021

This study's aim is investigating the impacts of the determinants of knowledge management on orga... more This study's aim is investigating the impacts of the determinants of knowledge management on organisational sustainability. It investigates the differences in performance among ISO 9001 certified and non-certified firms. The study uses data collected from 156 employees of various private firms in the Kurdistan Region of Iraq. It uses the partial least squares method to test the hypothesised model and the independent samples t-test toelaborate on the differences between ISO 9001 certified and non-certified firms. The results show that knowledge storage plays a key role in knowledge generation, sharing, and utilisation. It is also observed that knowledge management has a significant impact on organisational sustainability. Firms in the Kurdistan Region of Iraq fail to generate management knowledge due to their weak document storage capacities. This paper discusses the theoretical and practical implications of their weak document storage capacities and makes some suggestions for improving this situation.

Research paper thumbnail of Antecedents of Trust, Corporate Image, and Switching Costs: A Case in Telecommunication Services in Kurdistan Region of Iraq

International Journal of Mobile Communications, 2021

Antecedents of trust, corporate image, and switching costs : A case in telecommunication services... more Antecedents of trust, corporate image, and switching costs : A case in telecommunication services in Kurdistan Region of Iraq

Research paper thumbnail of Leadership Perceptions Based on Gender, Experience, and Education

International Journal of Social Sciences & Educational Studies, 2019

The aim of this study is to elaborate how differently the employees evaluate their leaders' virtu... more The aim of this study is to elaborate how differently the employees evaluate their leaders' virtues based on employees' gender, experience, and education in different organizations in Sulaymaniyah city of Kurdistan region of Iraq. Data were collected through survey questionnaire from 408 employees and managers of the companies who operate in Kurdistan Region of Iraq. Further, the data were evaluated utilizing IBM SPSS 24 independent samples t test and ANOVA analysis. The results showed that there is no GENDER difference in evaluation of leader's morale, knowledge, and attitude while experience and education does partially.