Basar Oztaysi | Istanbul Technical University (original) (raw)
Papers by Basar Oztaysi
ABSTRACT The balanced scorecard (BSC) is a strategic planning and management system that has wide... more ABSTRACT The balanced scorecard (BSC) is a strategic planning and management system that has wide applications in manufacturing and service industries. The main goals of BSC are to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. In this study, performance measurement is defined as an evaluation of the past activities with respect to the desired goals.
ABSTRACT As it is mentioned in the literature, performance measurement is a multi-perspective con... more ABSTRACT As it is mentioned in the literature, performance measurement is a multi-perspective concept. For this reason, quantification of performance measurement can be modeled as a multi attribute decision problem. In this study, performance measurement is considered as an evaluation of the past activities with respect to the desired goals.
Practical Applications of Intelligent …, Jan 1, 2012
… & Industrial Engineering, 2009. CIE 2009. …, Jan 1, 2009
Usability has become a very critical factor for the success of a website. The study focuses on co... more Usability has become a very critical factor for the success of a website. The study focuses on constructing a scoring model of websites that is based on observed usability test data. In the proposed model, the first usability test is designed including 4 important tasks. These tasks include finding information in the website about MMS regulations, calling fees, searching for
Expert Systems with Applications, Jan 1, 2011
… Technologies in Tourism …, Jan 1, 2009
Industrial Management & Data …, Jan 1, 2011
Purpose – Customer relationship management (CRM) projects have a low success rate, which can be s... more Purpose – Customer relationship management (CRM) projects have a low success rate, which can be solved by better measurement of CRM process. The purpose of this paper is to define the CRM processes within a company and propose a tool for CRM measurement. Design/methodology/approach – An empirical study is conducted in industrial organizations in Turkey. The research is designed according
RFID Eurasia, 2007 1st Annual, Jan 1, 2007
Abstract Radio frequency identification (RFID) applications on the courier sector have been the s... more Abstract Radio frequency identification (RFID) applications on the courier sector have been the subject of researches and advantages of them are widely explained. But, still, it is clearly observed that a consistent, accurate and easy to use approach for economic justification of RFID tags is not yet been studied. In this paper we proposed a framework for economic analysis and comparison of alternative scenarios. The proposed framework is based on time-driven activity based costing (TD-ABC) supported by inventory costing and simulation ...
Journal of Enterprise …, Jan 1, 2005
Purpose–Significant productivity improvements have been experienced in business by information te... more Purpose–Significant productivity improvements have been experienced in business by information technology (IT) implementations in latest decades. However, IT project selection is an important problem because a significant part of IT expenditure is wasted and almost half of IT projects realize no net benefits. Since axiomatic design (AD) has the characteristics of multi-attribute evaluation, it is proposed for multi-attribute comparison of information technology systems (ITS). Design/methodology/approach–The comparison of ITS is made ...
Technovation, Jan 1, 2009
ABSTRACT The balanced scorecard (BSC) is a strategic planning and management system that has wide... more ABSTRACT The balanced scorecard (BSC) is a strategic planning and management system that has wide applications in manufacturing and service industries. The main goals of BSC are to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. In this study, performance measurement is defined as an evaluation of the past activities with respect to the desired goals.
ABSTRACT As it is mentioned in the literature, performance measurement is a multi-perspective con... more ABSTRACT As it is mentioned in the literature, performance measurement is a multi-perspective concept. For this reason, quantification of performance measurement can be modeled as a multi attribute decision problem. In this study, performance measurement is considered as an evaluation of the past activities with respect to the desired goals.
Practical Applications of Intelligent …, Jan 1, 2012
… & Industrial Engineering, 2009. CIE 2009. …, Jan 1, 2009
Usability has become a very critical factor for the success of a website. The study focuses on co... more Usability has become a very critical factor for the success of a website. The study focuses on constructing a scoring model of websites that is based on observed usability test data. In the proposed model, the first usability test is designed including 4 important tasks. These tasks include finding information in the website about MMS regulations, calling fees, searching for
Expert Systems with Applications, Jan 1, 2011
… Technologies in Tourism …, Jan 1, 2009
Industrial Management & Data …, Jan 1, 2011
Purpose – Customer relationship management (CRM) projects have a low success rate, which can be s... more Purpose – Customer relationship management (CRM) projects have a low success rate, which can be solved by better measurement of CRM process. The purpose of this paper is to define the CRM processes within a company and propose a tool for CRM measurement. Design/methodology/approach – An empirical study is conducted in industrial organizations in Turkey. The research is designed according
RFID Eurasia, 2007 1st Annual, Jan 1, 2007
Abstract Radio frequency identification (RFID) applications on the courier sector have been the s... more Abstract Radio frequency identification (RFID) applications on the courier sector have been the subject of researches and advantages of them are widely explained. But, still, it is clearly observed that a consistent, accurate and easy to use approach for economic justification of RFID tags is not yet been studied. In this paper we proposed a framework for economic analysis and comparison of alternative scenarios. The proposed framework is based on time-driven activity based costing (TD-ABC) supported by inventory costing and simulation ...
Journal of Enterprise …, Jan 1, 2005
Purpose–Significant productivity improvements have been experienced in business by information te... more Purpose–Significant productivity improvements have been experienced in business by information technology (IT) implementations in latest decades. However, IT project selection is an important problem because a significant part of IT expenditure is wasted and almost half of IT projects realize no net benefits. Since axiomatic design (AD) has the characteristics of multi-attribute evaluation, it is proposed for multi-attribute comparison of information technology systems (ITS). Design/methodology/approach–The comparison of ITS is made ...
Technovation, Jan 1, 2009