Jenny Ngo | Sekolah Tinggi Teknik Surabaya (original) (raw)
Papers by Jenny Ngo
Journal of International and Comparative Education (JICE), 2024
This study investigates and identifies the organizational culture of Indonesian schools during CO... more This study investigates and identifies the organizational culture of Indonesian schools during COVID-19 through the lens of principals. We collected survey data from 93 applications of the OCAI instrument. Our data analysis results show that Indonesian schools' organizational culture is a unique blend of the four cultural types, with clan and hierarchy culture dominating, followed by adhocracy and, to a lesser extent, market culture. The most commonly ingrained concepts in the culture are job security and internal stability, coordination to ensure the smooth operation of online education, school commitment to innovation in online education, and school management through collaboration and teamwork. Our findings offer insights regarding how the COVID-19 pandemic transformed or changed the organizational culture of schools in Indonesia, which can be used to respond quickly to the Merdeka Belajar (Independent Learning) policy and enhance school performance in the post-COVID-19 pandemic.
Competition in Higher Education Branding and Marketing, 2017
This chapter examines the impacts of education brand on students’ decisions through advertising b... more This chapter examines the impacts of education brand on students’ decisions through advertising brochures for higher education institutions in Surabaya Indonesia. This chapter uses a random sampling in selecting the accredited senior high schools in Surabaya as the target groups and two outstanding accredited universities, representing Information Technology and Entrepreneurship programs as the objects. A questionnaire was administered to senior high school students in grade 12. The study indicated that attractive brochures helped students distinguish and define differences among the two universities. Moreover, the study found that the brand image of a university was significantly related to the student’s decision to enroll. Student’s good perceptions on the educational brand was a good model for predicting the students’ decisions to enroll in the university.
Journal of International and Comparative Education
This paper describes the current state of governance and reforms of Indonesia's higher education ... more This paper describes the current state of governance and reforms of Indonesia's higher education system. It seeks to identify the impact of and the constraints on the national higher education reform agenda with respect to institutional autonomy for public universities. Under the prevailing government regulations, 11 public universities have been converted to autonomous institutions and given financial and organizational autonomy. Financial autonomy means a change of the public funding mechanism from line-item budgeting to lump-sum funding, thereby accentuating the importance of outputs and performance, competition and market orientation. In response, the need for a spirit of innovation to increase research outputs and to achieve internationalization has become an important driver for universities. Managerial autonomy entails a loosening of state control in internal university governance. In autonomous universities, the Board of Trustees now holds most authority, representing a range of stakeholders, including the Government which appoints 35% of the members.
To all my family, especially to my mother, whose loving-kindness and courage are phenomenal; and ... more To all my family, especially to my mother, whose loving-kindness and courage are phenomenal; and to my late father, whose wisdom and patience continue to inspire me to this day. I am also thankful for my PhD classmates, especially Irena Kuzmanoska and James Otieno Jowi for the great moments we shared at the CHEPS residential schools. Unforgettable experiences! Thanks to all my officemates, Marwine van der Molen, Aleksandra Kovač, Antigoni Papadimitriou, Dominik Antonowicz, Mulu Nega, Grit Laudel, Fisseha Mamo and others who shared an office with me. Some of my gratitude extends to institutions; without their academic and financial support this study may not have succeeded. I am deeply thankful to NFP-NUFFIC for the fellowship that helped and enabled me to finish my research. I am also grateful to all staff members of the International Office and PA&O, University of Twente for their support. Moreover, I am very honoured and deeply thankful to DIKTI for the research support fund. I acknowledge Sekolah Tinggi Teknik Surabaya for giving me support to commence this PhD study. I am also grateful to the respondents, the deans at Indonesian universities. Living in Enschede during my PhD study was an unforgettable life experience. I am particularly grateful to Ben and Elvira Jongbloed for their many kindnesses. I thank many friends from ITC Fellowship, RSK Ariëns, PPI-Enschede, and Zumba-UT for painting my Enschede life even more colourfully. In particular, I thank Kim, Susanne and Tjeerd, Catherine, Father Andre, Aryo, Silja, and Esther for their support, encouragement, and laughter. Thank you for just being 'there' for me. The last but not the least gratitude goes to my mother, brother and all family members in Denpasar, Indonesia. I am grateful to my mother, whose love is phenomenal. Although she does not really know and understand what my research is about, she has always encouraged, motivated and believed in me. Special thanks go to my brother, whose help and support continue until this day. Last and foremost, my sincerest thanks go to the Almighty God for His strength, and protection that sustained me through the entire PhD journey. I cannot fully express my feelings but can only give thanks and honour Him.
Journal of International and Comparative Education
Tertiary Education and Management, 2014
Using the theory of reasoned action in combination with the Competing Values Framework of organiz... more Using the theory of reasoned action in combination with the Competing Values Framework of organizational leadership, our study examines how deans at Indonesian universities lead and manage their faculties. Based on a large-scale survey with responses from more than 200 Indonesian deans, the study empirically identifies a number of deanship styles: the Master, the Competitive Consultant, the Focused Team Captain, the Consensual Goal-Setter and the Informed Trust-Builder style. Further, the study investigates determinants of deans' leadership styles, pointing at the important role of their attitudes towards leadership, while their perceived behavioural control only explains some of the styles. The study also suggests that faculty culture is important to take into consideration if we want to gain further understanding of the deanship, since culture turned out to effect the deans' attitudes and hence their leadership style.
Tertiary Education and Management, 2014
Using the theory of reasoned action in combination with the Competing Values Framework of organiz... more Using the theory of reasoned action in combination with the Competing Values Framework of organizational leadership, our study examines how deans at Indonesian universities lead and manage their faculties. Based on a large-scale survey with responses from more than 200 Indonesian deans, the study empirically identifies a number of deanship styles: the Master, the Competitive Consultant, the Focused Team Captain, the Consensual Goal-Setter and the Informed Trust-Builder style. Further, the study investigates determinants of deans' leadership styles, pointing at the important role of their attitudes towards leadership, while their perceived behavioural control only explains some of the styles. The study also suggests that faculty culture is important to take into consideration if we want to gain further understanding of the deanship, since culture turned out to effect the deans' attitudes and hence their leadership style.
With the primary aim of bridging the gap between the traditional and technology-based... more With the primary aim of bridging the gap between the traditional and technology-based pedagogical method in the language classroom, this study explored and examined the impact of blended learning on students’ learning outcomes by measuring scores on quizzes and exams in English Grammar courses. A total of 68 students from English Grammar classrooms in a private university in Surabaya Indonesia during the first semester of the academic year 2017-2018 was involved in this study. To gather pertinent data for this study, assessments and a questionnaire were administered to the students. The statistical result of the study shows a positive and significant impact of blended learning instruction on students’ learning outcomes. It can be inferred that the teaching English grammar through blended learning instruction model is effective to help students improve their English grammar skills. This study also resonates the role of technology in the classroom as a pedagogical support enabling to foster students’ autonomy and to improve students’ positive attitude towards the English grammar/language.
With the primary aim of bridging the gap between the traditional and technology-based... more With the primary aim of bridging the gap between the traditional and technology-based pedagogical method in the language classroom, this study explored and examined the impact of blended learning on students’ learning outcomes by measuring scores on quizzes and exams in English Grammar courses. A total of 68 students from English Grammar classrooms in a private university in Surabaya Indonesia during the first semester of the academic year 2017-2018 was involved in this study. To gather pertinent data for this study, assessments and a questionnaire were administered to the students. The statistical result of the study shows a positive and significant impact of blended learning instruction on students’ learning outcomes. It can be inferred that the teaching English grammar through blended learning instruction model is effective to help students improve their English grammar skills. This study also resonates the role of technology in the classroom as a pedagogical support enabling to foster students’ autonomy and to improve students’ positive attitude towards the English grammar/language.
This chapter examines the impacts of education brand on students’ decisions through advertising b... more This chapter examines the impacts of education brand on students’ decisions through advertising brochures for higher education institutions in Surabaya Indonesia. This chapter uses a random sampling in selecting the accredited senior high schools in Surabaya as the target groups and two outstanding accredited universities, representing Information Technology and Entrepreneurship programs as the objects. A questionnaire was administered to senior high school students in grade 12. The study indicated that attractive brochures helped students distinguish and define differences among the two universities. Moreover, the study found that the brand image of a university was significantly related to the student’s decision to enroll. Student’s good perceptions on the educational brand was a good model for predicting the students’ decisions to enroll in the university.
This study explores the kinship terms used by the first and second generation of Hokkien Chinese ... more This study explores the kinship terms used by the first and second generation of Hokkien Chinese Indonesians in Surabaya Indonesia. It further examines the changes in the kinship terms used between the two generations. The lineal and collateral kinship terminologies represent the basic taxonomy of kinship relations in every society and culture. This study uses Sociolinguistics by looking into the correlation between kinship terms and Hokkien Chinese Indonesians in Surabaya. Based on the data collected through a questionnaire, the study identifies 38 kinship terms used in Hokkien Chinese Indonesian family including relatives. The study also shows that as social conditions change, the kinship terms of the first and second generation have slightly changed. The findings of the study particularly help understand the kinship terms used in the Hokkien Chinese Indonesian context. Moreover, the study emphasizes the importance of kinship terms in social relationships that determines family line relationships, establishes the relation between two or more generations, and assigns guidelines for interactions between people.
Routledge Taylor & Francis group, 2014
Using the theory of reasoned action in combination with the Competing Values Framework of organiz... more Using the theory of reasoned action in combination with the Competing Values Framework of organizational leadership, our study examines how deans at Indonesian universities lead and manage their faculties. Based on a large-scale survey with responses from more than 200 Indonesian deans, the study empirically identifies a number of deanship styles: the Master, the Competitive Consultant, the Focused
Team Captain, the Consensual Goal-Setter and the Informed Trust-Builder style. Further, the study investigates determinants of deans’ leadership styles, pointing at
the important role of their attitudes towards leadership, while their perceived behavioural control only explains some of the styles. The study also suggests that faculty culture is important to take into consideration if we want to gain further
understanding of the deanship, since culture turned out to effect the deans’ attitudes and hence their leadership style.
Keywords: deanship; Indonesian higher education; management; style; leadership
Journal of International and Comparative Education (JICE), 2024
This study investigates and identifies the organizational culture of Indonesian schools during CO... more This study investigates and identifies the organizational culture of Indonesian schools during COVID-19 through the lens of principals. We collected survey data from 93 applications of the OCAI instrument. Our data analysis results show that Indonesian schools' organizational culture is a unique blend of the four cultural types, with clan and hierarchy culture dominating, followed by adhocracy and, to a lesser extent, market culture. The most commonly ingrained concepts in the culture are job security and internal stability, coordination to ensure the smooth operation of online education, school commitment to innovation in online education, and school management through collaboration and teamwork. Our findings offer insights regarding how the COVID-19 pandemic transformed or changed the organizational culture of schools in Indonesia, which can be used to respond quickly to the Merdeka Belajar (Independent Learning) policy and enhance school performance in the post-COVID-19 pandemic.
Competition in Higher Education Branding and Marketing, 2017
This chapter examines the impacts of education brand on students’ decisions through advertising b... more This chapter examines the impacts of education brand on students’ decisions through advertising brochures for higher education institutions in Surabaya Indonesia. This chapter uses a random sampling in selecting the accredited senior high schools in Surabaya as the target groups and two outstanding accredited universities, representing Information Technology and Entrepreneurship programs as the objects. A questionnaire was administered to senior high school students in grade 12. The study indicated that attractive brochures helped students distinguish and define differences among the two universities. Moreover, the study found that the brand image of a university was significantly related to the student’s decision to enroll. Student’s good perceptions on the educational brand was a good model for predicting the students’ decisions to enroll in the university.
Journal of International and Comparative Education
This paper describes the current state of governance and reforms of Indonesia's higher education ... more This paper describes the current state of governance and reforms of Indonesia's higher education system. It seeks to identify the impact of and the constraints on the national higher education reform agenda with respect to institutional autonomy for public universities. Under the prevailing government regulations, 11 public universities have been converted to autonomous institutions and given financial and organizational autonomy. Financial autonomy means a change of the public funding mechanism from line-item budgeting to lump-sum funding, thereby accentuating the importance of outputs and performance, competition and market orientation. In response, the need for a spirit of innovation to increase research outputs and to achieve internationalization has become an important driver for universities. Managerial autonomy entails a loosening of state control in internal university governance. In autonomous universities, the Board of Trustees now holds most authority, representing a range of stakeholders, including the Government which appoints 35% of the members.
To all my family, especially to my mother, whose loving-kindness and courage are phenomenal; and ... more To all my family, especially to my mother, whose loving-kindness and courage are phenomenal; and to my late father, whose wisdom and patience continue to inspire me to this day. I am also thankful for my PhD classmates, especially Irena Kuzmanoska and James Otieno Jowi for the great moments we shared at the CHEPS residential schools. Unforgettable experiences! Thanks to all my officemates, Marwine van der Molen, Aleksandra Kovač, Antigoni Papadimitriou, Dominik Antonowicz, Mulu Nega, Grit Laudel, Fisseha Mamo and others who shared an office with me. Some of my gratitude extends to institutions; without their academic and financial support this study may not have succeeded. I am deeply thankful to NFP-NUFFIC for the fellowship that helped and enabled me to finish my research. I am also grateful to all staff members of the International Office and PA&O, University of Twente for their support. Moreover, I am very honoured and deeply thankful to DIKTI for the research support fund. I acknowledge Sekolah Tinggi Teknik Surabaya for giving me support to commence this PhD study. I am also grateful to the respondents, the deans at Indonesian universities. Living in Enschede during my PhD study was an unforgettable life experience. I am particularly grateful to Ben and Elvira Jongbloed for their many kindnesses. I thank many friends from ITC Fellowship, RSK Ariëns, PPI-Enschede, and Zumba-UT for painting my Enschede life even more colourfully. In particular, I thank Kim, Susanne and Tjeerd, Catherine, Father Andre, Aryo, Silja, and Esther for their support, encouragement, and laughter. Thank you for just being 'there' for me. The last but not the least gratitude goes to my mother, brother and all family members in Denpasar, Indonesia. I am grateful to my mother, whose love is phenomenal. Although she does not really know and understand what my research is about, she has always encouraged, motivated and believed in me. Special thanks go to my brother, whose help and support continue until this day. Last and foremost, my sincerest thanks go to the Almighty God for His strength, and protection that sustained me through the entire PhD journey. I cannot fully express my feelings but can only give thanks and honour Him.
Journal of International and Comparative Education
Tertiary Education and Management, 2014
Using the theory of reasoned action in combination with the Competing Values Framework of organiz... more Using the theory of reasoned action in combination with the Competing Values Framework of organizational leadership, our study examines how deans at Indonesian universities lead and manage their faculties. Based on a large-scale survey with responses from more than 200 Indonesian deans, the study empirically identifies a number of deanship styles: the Master, the Competitive Consultant, the Focused Team Captain, the Consensual Goal-Setter and the Informed Trust-Builder style. Further, the study investigates determinants of deans' leadership styles, pointing at the important role of their attitudes towards leadership, while their perceived behavioural control only explains some of the styles. The study also suggests that faculty culture is important to take into consideration if we want to gain further understanding of the deanship, since culture turned out to effect the deans' attitudes and hence their leadership style.
Tertiary Education and Management, 2014
Using the theory of reasoned action in combination with the Competing Values Framework of organiz... more Using the theory of reasoned action in combination with the Competing Values Framework of organizational leadership, our study examines how deans at Indonesian universities lead and manage their faculties. Based on a large-scale survey with responses from more than 200 Indonesian deans, the study empirically identifies a number of deanship styles: the Master, the Competitive Consultant, the Focused Team Captain, the Consensual Goal-Setter and the Informed Trust-Builder style. Further, the study investigates determinants of deans' leadership styles, pointing at the important role of their attitudes towards leadership, while their perceived behavioural control only explains some of the styles. The study also suggests that faculty culture is important to take into consideration if we want to gain further understanding of the deanship, since culture turned out to effect the deans' attitudes and hence their leadership style.
With the primary aim of bridging the gap between the traditional and technology-based... more With the primary aim of bridging the gap between the traditional and technology-based pedagogical method in the language classroom, this study explored and examined the impact of blended learning on students’ learning outcomes by measuring scores on quizzes and exams in English Grammar courses. A total of 68 students from English Grammar classrooms in a private university in Surabaya Indonesia during the first semester of the academic year 2017-2018 was involved in this study. To gather pertinent data for this study, assessments and a questionnaire were administered to the students. The statistical result of the study shows a positive and significant impact of blended learning instruction on students’ learning outcomes. It can be inferred that the teaching English grammar through blended learning instruction model is effective to help students improve their English grammar skills. This study also resonates the role of technology in the classroom as a pedagogical support enabling to foster students’ autonomy and to improve students’ positive attitude towards the English grammar/language.
With the primary aim of bridging the gap between the traditional and technology-based... more With the primary aim of bridging the gap between the traditional and technology-based pedagogical method in the language classroom, this study explored and examined the impact of blended learning on students’ learning outcomes by measuring scores on quizzes and exams in English Grammar courses. A total of 68 students from English Grammar classrooms in a private university in Surabaya Indonesia during the first semester of the academic year 2017-2018 was involved in this study. To gather pertinent data for this study, assessments and a questionnaire were administered to the students. The statistical result of the study shows a positive and significant impact of blended learning instruction on students’ learning outcomes. It can be inferred that the teaching English grammar through blended learning instruction model is effective to help students improve their English grammar skills. This study also resonates the role of technology in the classroom as a pedagogical support enabling to foster students’ autonomy and to improve students’ positive attitude towards the English grammar/language.
This chapter examines the impacts of education brand on students’ decisions through advertising b... more This chapter examines the impacts of education brand on students’ decisions through advertising brochures for higher education institutions in Surabaya Indonesia. This chapter uses a random sampling in selecting the accredited senior high schools in Surabaya as the target groups and two outstanding accredited universities, representing Information Technology and Entrepreneurship programs as the objects. A questionnaire was administered to senior high school students in grade 12. The study indicated that attractive brochures helped students distinguish and define differences among the two universities. Moreover, the study found that the brand image of a university was significantly related to the student’s decision to enroll. Student’s good perceptions on the educational brand was a good model for predicting the students’ decisions to enroll in the university.
This study explores the kinship terms used by the first and second generation of Hokkien Chinese ... more This study explores the kinship terms used by the first and second generation of Hokkien Chinese Indonesians in Surabaya Indonesia. It further examines the changes in the kinship terms used between the two generations. The lineal and collateral kinship terminologies represent the basic taxonomy of kinship relations in every society and culture. This study uses Sociolinguistics by looking into the correlation between kinship terms and Hokkien Chinese Indonesians in Surabaya. Based on the data collected through a questionnaire, the study identifies 38 kinship terms used in Hokkien Chinese Indonesian family including relatives. The study also shows that as social conditions change, the kinship terms of the first and second generation have slightly changed. The findings of the study particularly help understand the kinship terms used in the Hokkien Chinese Indonesian context. Moreover, the study emphasizes the importance of kinship terms in social relationships that determines family line relationships, establishes the relation between two or more generations, and assigns guidelines for interactions between people.
Routledge Taylor & Francis group, 2014
Using the theory of reasoned action in combination with the Competing Values Framework of organiz... more Using the theory of reasoned action in combination with the Competing Values Framework of organizational leadership, our study examines how deans at Indonesian universities lead and manage their faculties. Based on a large-scale survey with responses from more than 200 Indonesian deans, the study empirically identifies a number of deanship styles: the Master, the Competitive Consultant, the Focused
Team Captain, the Consensual Goal-Setter and the Informed Trust-Builder style. Further, the study investigates determinants of deans’ leadership styles, pointing at
the important role of their attitudes towards leadership, while their perceived behavioural control only explains some of the styles. The study also suggests that faculty culture is important to take into consideration if we want to gain further
understanding of the deanship, since culture turned out to effect the deans’ attitudes and hence their leadership style.
Keywords: deanship; Indonesian higher education; management; style; leadership