Clare Hindley | International University of Applied Sciences Bad Honnef-Bonn (original) (raw)

Papers by Clare Hindley

Routledge eBooks, Feb 1, 2019

This paper explores the value of using the derive and psychogeography as a means of teaching rese... more This paper explores the value of using the derive and psychogeography as a means of teaching research methods to business students. It draws on the experience and reflections of undergraduate students who carried out a derive in a research methods course. It makes a novel contribution to qualitative research practices in business by applying a methodology established in literary circles and sociology to business. Using the derive illuminates the importance of several issues such as the dominance of the visual and the importance of location. The paper also considers whether certain people are more open to derives, whether first-year undergraduates are mature enough for such an activity, and whether undergraduates are able to deal with such an informal practice. It considers how early in their education and to what effect students should be exposed to fundamental issues of epistemology and the challenges to orthodoxy. The findings suggest that the setting of the project is consequenti...

European Conference on Management Leadership and Governance, Nov 4, 2022

Emerald Publishing Limited eBooks, Jan 17, 2023

Advances in Hospitality and Leisure , 2023

This research focuses on the physical work environment, in particular the possibilities and limit... more This research focuses on the physical work environment, in particular the possibilities and limitations of biophilic design in hotel office space. Biophilic design has already gained attention in directly influencing the guest experience, but little focus has been given to work space. Traditionally, the hospitality industry places employees’ office spaces in parts of the hotel not appropriate as guest space due to lack of daylight and windows. Many studies have shown that improving the workplace with nature-based features can play a role in increasing employee well-being. Data collected from employees with both extensive managerial and back-of-house hotel experience established that employees would welcome the opportunity to work in such an environment and currently find back-of-house design basic and lacking any aesthetically pleasing elements. An understanding of the obstacles in initiating such changes was shown as well as employee initiatives to improve work spaces. This initial exploratory study concludes that the needs of employees in terms of comfort, wellbeing, motivation and work satisfaction are often overlooked when considering back-of-house spaces. There is a general understanding and expectation that management needs to develop awareness and practical initiatives to address the deficits of the physical work environment. Biophilic design can be influential in promoting a calming and restorative environment at the workplace and thus positively impacting employee motivation and performance.

An influential account of the use of fiction in management studies was published 20 years ago (Ph... more An influential account of the use of fiction in management studies was published 20 years ago (Phillips, 1995). Since then the field has burgeoned with studies on particular writers (e.g. McCabe, 2014; De Cock, 2000), particular sites (e.g., McCabe, 2014), and particular phenomena (e.g., Patient, Lawrence and Maitlis, 2003) and particular forms (Holt and Zundel, 2014). With this paper we extend De Cock and Land’s (2005) inquiry into how organization and literature are co-articulating and interdependent concepts using Joyce’s Ulysses to advance the claim that “literary fiction can reveal important truths about organizational life without recourse to the representation of factual events” (Munro, and Huber, 2012:525). Specifically, we compare and contrast Joyce’s work with the myth and its inherent properties of ambiguity, identity and power. Myths are accepted as containing some truth but existing in many forms: one definitive version is not to be found. Joyce does not offer a finishe...

Routledge Handbook of Wine Tourism

The Emerald Handbook of Luxury Management for Hospitality and Tourism, 2022

This chapter aims to establish the relation of luxury tourism to sustainability and questions whe... more This chapter aims to establish the relation of luxury tourism to sustainability and questions whether tourism in its current form is not itself a luxury. By analysing consumer travel motivation and demands of luxury tourism, we examine the impact of these perceptions and ask whether Anthropocene tourism does not by definition have a negative impact on the environment. A new concept of luxury has developed clearly illustrated by a move from Maslow's (1943) 'esteem' to the top tier of 'self-actualisation' as reflected in Pearce's (2005) Travel Career Ladder and top tier of personal fulfilment. This move has led to a decline in physical trophy collection, but rather the desire for luxury is taking on a new definition more about a perception of environmental connection, personal fulfilment, and finding a brand or experience that shares similar values to the consumer. The commodification of nature has led to new forms of tourism concentrating on connection to places, people and also causes. An analysis of tourism growth impact in the Global North and South and neo-colonisation in tourism highlights the contradictions within sustainable goals and tourism. It is increasingly difficult to categorise tourism as sustainable or unsustainable, luxury or non-luxury, but rather this chapter questions whether tourism itself has become an unsustainable pandemic and an indefensible luxury.

This paper responds to the ECRM Call for Papers by discussing and assessing the value of a co-art... more This paper responds to the ECRM Call for Papers by discussing and assessing the value of a co-articulation of two research approaches, that of psychogeography and the use of fictional writing, particularly novels, as a basis for business and management research. It examines Daniel Defoe’s novel A Journal of the Plague Year as the prototypical psychogeographical text and a model of the derive. In doing so it explores the opportunities and problems of using fiction to understand complex current phenomena. This enables us to further the case for psychogeographical exploration or the derive as a research method which is well established as a literary genre and which contributes to new understandings of the limits of management and organization theory. We draw parallels between the London Great Plague of 1665 which exposed the contrasting mobility of the rich and poor when calamity strikes, the problems of balancing the private and public good, the challenge of providing employment when ...

Praxisorientierte Hochschullehre

Die Studierendenzahlen im dualen Studium steigen stetig. Die Kombination aus praktischer Ausbildu... more Die Studierendenzahlen im dualen Studium steigen stetig. Die Kombination aus praktischer Ausbildung in einem Betrieb und dem Erwerben von theoretischem Wissen an einer Hochschule stellen eine vielversprechende Verknüpfung dar. Die Aufgabe der Hochschulen und die Aufgabe der Praxispartner, der Betriebe, ist klar umrissen. Die Frage ist, wie die Studierenden die Kombination aus Theorie und Praxis meistern. Diese Studie wertet qualitative Interviews mit Studierenden aus dem siebten Semester aus, die kurz vor ihrem Bachelor-Abschluss stehen. Im Mittelpunkt steht in der vorliegenden Untersuchung die Sicht der Studierenden auf diese hybride Ausbildungsform und es wird gezeigt, wie die Kombination aus Theorie (Hochschule) und Praxis (Betrieb) von den Akteuren bewältigt wird. "Ich wollte mein Wissen ausbauen und praktisch lernen: so kam ich zum dualen Studium."

Journal of Management & Organization, 2019

This paper explores teaching business students research methods using a psychogeographical approa... more This paper explores teaching business students research methods using a psychogeographical approach, specifically the technique of dérive. It responds to calls for new ways of teaching in higher education and addresses the dearth of literature on teaching undergraduate business students qualitative research methods. Psychogeography challenges the dominance of questionnaires and interviews, introduces students to data variety, problematizes notions of success and illuminates the importance of observation and location. Using two studies with undergraduate students, the authors emphasize place and setting, the perception of purpose, the choice of data, criteria of success and the value of guided reflection and self-reflection in students’ learning. Additionally the data reflect on the way students perceive research about management and the nature of management itself. The paper concludes that the deployment of psychogeography to teach business research methods although complex and frau...

The Routledge Handbook of Gastronomic Tourism

True intuitive expertise is learned from prolonged experience with good feedback on mistakes (Dan... more True intuitive expertise is learned from prolonged experience with good feedback on mistakes (Daniel Kahneman, www.brainyquote.com)

Tourism in the Arab World

Management Learning

This article responds to the recent calls for rethinking management education, particularly to th... more This article responds to the recent calls for rethinking management education, particularly to those that emphasize space, affect and atmosphere, and makes the case for the practice of dérive as a way of infusing management education with experiential, experimental and reflexive learning processes. The authors draw on ideas and practices of the art movement Situationist International who proposed the dérive, informed by the concept of psychogeography as a way of exploring and reimagining the atmospheres of everyday life. The paper is illustrated by the authors’ teaching experiences in this area (or space as one might say). The authors argue that the dérive in management education may foster future managers’ imaginative skills and inspire an imaginative self-reflection of the business school and its spatial organization. The paper concludes that in re-enacting their experience of educational space, participants may learn about, reflect on, and develop their affective capacities for b...

Journal of Organizational Change Management

Purpose The purpose of this paper is to enrich the understanding of current models of organisatio... more Purpose The purpose of this paper is to enrich the understanding of current models of organisational response to crises and offer additional perspectives on some of these models. It is also intended to confirm the value of fiction as a truth-seeking and hermeneutic device for enriching the imagination. Design/methodology/approach The study uses Daniel Defoe’s 1722 novel A Journal of the Plague Year to draw parallels between his portrayal of the London Great Plague of 1665 and the management of modern-day crises. Defoe uses London’s ordeal of the Great Plague to advise those subjected to future crises. Through his representation of plague-ridden streets, Defoe shows stakeholders acting in ways described in current crisis management literature. Findings The authors note how the management of the Plague crisis was unsuccessful and they challenge the very idea of managing a true crisis. The authors are able to illustrate and offer refinements to the Pearson and Clair (1998) and Janes (2...

Routledge eBooks, Feb 1, 2019

This paper explores the value of using the derive and psychogeography as a means of teaching rese... more This paper explores the value of using the derive and psychogeography as a means of teaching research methods to business students. It draws on the experience and reflections of undergraduate students who carried out a derive in a research methods course. It makes a novel contribution to qualitative research practices in business by applying a methodology established in literary circles and sociology to business. Using the derive illuminates the importance of several issues such as the dominance of the visual and the importance of location. The paper also considers whether certain people are more open to derives, whether first-year undergraduates are mature enough for such an activity, and whether undergraduates are able to deal with such an informal practice. It considers how early in their education and to what effect students should be exposed to fundamental issues of epistemology and the challenges to orthodoxy. The findings suggest that the setting of the project is consequenti...

European Conference on Management Leadership and Governance, Nov 4, 2022

Emerald Publishing Limited eBooks, Jan 17, 2023

Advances in Hospitality and Leisure , 2023

This research focuses on the physical work environment, in particular the possibilities and limit... more This research focuses on the physical work environment, in particular the possibilities and limitations of biophilic design in hotel office space. Biophilic design has already gained attention in directly influencing the guest experience, but little focus has been given to work space. Traditionally, the hospitality industry places employees’ office spaces in parts of the hotel not appropriate as guest space due to lack of daylight and windows. Many studies have shown that improving the workplace with nature-based features can play a role in increasing employee well-being. Data collected from employees with both extensive managerial and back-of-house hotel experience established that employees would welcome the opportunity to work in such an environment and currently find back-of-house design basic and lacking any aesthetically pleasing elements. An understanding of the obstacles in initiating such changes was shown as well as employee initiatives to improve work spaces. This initial exploratory study concludes that the needs of employees in terms of comfort, wellbeing, motivation and work satisfaction are often overlooked when considering back-of-house spaces. There is a general understanding and expectation that management needs to develop awareness and practical initiatives to address the deficits of the physical work environment. Biophilic design can be influential in promoting a calming and restorative environment at the workplace and thus positively impacting employee motivation and performance.

An influential account of the use of fiction in management studies was published 20 years ago (Ph... more An influential account of the use of fiction in management studies was published 20 years ago (Phillips, 1995). Since then the field has burgeoned with studies on particular writers (e.g. McCabe, 2014; De Cock, 2000), particular sites (e.g., McCabe, 2014), and particular phenomena (e.g., Patient, Lawrence and Maitlis, 2003) and particular forms (Holt and Zundel, 2014). With this paper we extend De Cock and Land’s (2005) inquiry into how organization and literature are co-articulating and interdependent concepts using Joyce’s Ulysses to advance the claim that “literary fiction can reveal important truths about organizational life without recourse to the representation of factual events” (Munro, and Huber, 2012:525). Specifically, we compare and contrast Joyce’s work with the myth and its inherent properties of ambiguity, identity and power. Myths are accepted as containing some truth but existing in many forms: one definitive version is not to be found. Joyce does not offer a finishe...

Routledge Handbook of Wine Tourism

The Emerald Handbook of Luxury Management for Hospitality and Tourism, 2022

This chapter aims to establish the relation of luxury tourism to sustainability and questions whe... more This chapter aims to establish the relation of luxury tourism to sustainability and questions whether tourism in its current form is not itself a luxury. By analysing consumer travel motivation and demands of luxury tourism, we examine the impact of these perceptions and ask whether Anthropocene tourism does not by definition have a negative impact on the environment. A new concept of luxury has developed clearly illustrated by a move from Maslow's (1943) 'esteem' to the top tier of 'self-actualisation' as reflected in Pearce's (2005) Travel Career Ladder and top tier of personal fulfilment. This move has led to a decline in physical trophy collection, but rather the desire for luxury is taking on a new definition more about a perception of environmental connection, personal fulfilment, and finding a brand or experience that shares similar values to the consumer. The commodification of nature has led to new forms of tourism concentrating on connection to places, people and also causes. An analysis of tourism growth impact in the Global North and South and neo-colonisation in tourism highlights the contradictions within sustainable goals and tourism. It is increasingly difficult to categorise tourism as sustainable or unsustainable, luxury or non-luxury, but rather this chapter questions whether tourism itself has become an unsustainable pandemic and an indefensible luxury.

This paper responds to the ECRM Call for Papers by discussing and assessing the value of a co-art... more This paper responds to the ECRM Call for Papers by discussing and assessing the value of a co-articulation of two research approaches, that of psychogeography and the use of fictional writing, particularly novels, as a basis for business and management research. It examines Daniel Defoe’s novel A Journal of the Plague Year as the prototypical psychogeographical text and a model of the derive. In doing so it explores the opportunities and problems of using fiction to understand complex current phenomena. This enables us to further the case for psychogeographical exploration or the derive as a research method which is well established as a literary genre and which contributes to new understandings of the limits of management and organization theory. We draw parallels between the London Great Plague of 1665 which exposed the contrasting mobility of the rich and poor when calamity strikes, the problems of balancing the private and public good, the challenge of providing employment when ...

Praxisorientierte Hochschullehre

Die Studierendenzahlen im dualen Studium steigen stetig. Die Kombination aus praktischer Ausbildu... more Die Studierendenzahlen im dualen Studium steigen stetig. Die Kombination aus praktischer Ausbildung in einem Betrieb und dem Erwerben von theoretischem Wissen an einer Hochschule stellen eine vielversprechende Verknüpfung dar. Die Aufgabe der Hochschulen und die Aufgabe der Praxispartner, der Betriebe, ist klar umrissen. Die Frage ist, wie die Studierenden die Kombination aus Theorie und Praxis meistern. Diese Studie wertet qualitative Interviews mit Studierenden aus dem siebten Semester aus, die kurz vor ihrem Bachelor-Abschluss stehen. Im Mittelpunkt steht in der vorliegenden Untersuchung die Sicht der Studierenden auf diese hybride Ausbildungsform und es wird gezeigt, wie die Kombination aus Theorie (Hochschule) und Praxis (Betrieb) von den Akteuren bewältigt wird. "Ich wollte mein Wissen ausbauen und praktisch lernen: so kam ich zum dualen Studium."

Journal of Management & Organization, 2019

This paper explores teaching business students research methods using a psychogeographical approa... more This paper explores teaching business students research methods using a psychogeographical approach, specifically the technique of dérive. It responds to calls for new ways of teaching in higher education and addresses the dearth of literature on teaching undergraduate business students qualitative research methods. Psychogeography challenges the dominance of questionnaires and interviews, introduces students to data variety, problematizes notions of success and illuminates the importance of observation and location. Using two studies with undergraduate students, the authors emphasize place and setting, the perception of purpose, the choice of data, criteria of success and the value of guided reflection and self-reflection in students’ learning. Additionally the data reflect on the way students perceive research about management and the nature of management itself. The paper concludes that the deployment of psychogeography to teach business research methods although complex and frau...

The Routledge Handbook of Gastronomic Tourism

True intuitive expertise is learned from prolonged experience with good feedback on mistakes (Dan... more True intuitive expertise is learned from prolonged experience with good feedback on mistakes (Daniel Kahneman, www.brainyquote.com)

Tourism in the Arab World

Management Learning

This article responds to the recent calls for rethinking management education, particularly to th... more This article responds to the recent calls for rethinking management education, particularly to those that emphasize space, affect and atmosphere, and makes the case for the practice of dérive as a way of infusing management education with experiential, experimental and reflexive learning processes. The authors draw on ideas and practices of the art movement Situationist International who proposed the dérive, informed by the concept of psychogeography as a way of exploring and reimagining the atmospheres of everyday life. The paper is illustrated by the authors’ teaching experiences in this area (or space as one might say). The authors argue that the dérive in management education may foster future managers’ imaginative skills and inspire an imaginative self-reflection of the business school and its spatial organization. The paper concludes that in re-enacting their experience of educational space, participants may learn about, reflect on, and develop their affective capacities for b...

Journal of Organizational Change Management

Purpose The purpose of this paper is to enrich the understanding of current models of organisatio... more Purpose The purpose of this paper is to enrich the understanding of current models of organisational response to crises and offer additional perspectives on some of these models. It is also intended to confirm the value of fiction as a truth-seeking and hermeneutic device for enriching the imagination. Design/methodology/approach The study uses Daniel Defoe’s 1722 novel A Journal of the Plague Year to draw parallels between his portrayal of the London Great Plague of 1665 and the management of modern-day crises. Defoe uses London’s ordeal of the Great Plague to advise those subjected to future crises. Through his representation of plague-ridden streets, Defoe shows stakeholders acting in ways described in current crisis management literature. Findings The authors note how the management of the Plague crisis was unsuccessful and they challenge the very idea of managing a true crisis. The authors are able to illustrate and offer refinements to the Pearson and Clair (1998) and Janes (2...

The Emerald Handbook of Luxury Management for Hospitality and Tourism, 2022

This chapter aims to establish the relation of luxury tourism to sustainability and questions whe... more This chapter aims to establish the relation of luxury tourism to sustainability and questions whether tourism in its current form is not itself a luxury. By analysing consumer travel motivation and demands of luxury tourism, we examine the impact of these perceptions and ask whether Anthropocene tourism does not by definition have a negative impact on the environment. A new concept of luxury has developed clearly illustrated by a move from Maslow's (1943) 'esteem' to the top tier of 'self-actualisation' as reflected in Pearce's (2005) Travel Career Ladder and top tier of personal fulfilment. This move has led to a decline in physical trophy collection, but rather the desire for luxury is taking on a new definition more about a perception of environmental connection, personal fulfilment, and finding a brand or experience that shares similar values to the consumer. The commodification of nature has led to new forms of tourism concentrating on connection to places, people and also causes. An analysis of tourism growth impact in the Global North and South and neo-colonisation in tourism highlights the contradictions within sustainable goals and tourism. It is increasingly difficult to categorise tourism as sustainable or unsustainable, luxury or non-luxury, but rather this chapter questions whether tourism itself has become an unsustainable pandemic and an indefensible luxury.

Biodiversity, Food and Nutrition: A New Agenda for Sustainable Food Systems, 2020

The General Assembly of the United Nations adopted Resolution 71/246 designating the 18th of June... more The General Assembly of the United Nations adopted Resolution 71/246 designating the 18th of June as Sustainable Gastronomy Day (United Nations, n.d.). This clearly indicates a perceived need to review and redefine the processes of and behind twenty-first century gastronomy. For decades and in response to the globalisation and industrialisation of our food manufacturing and gastronomy sectors, some stakeholders including non-governmental organisations, consumers and chefs, have, with mixed results, advocated for a change in how we eat. The consequence has been a myriad of short-lived food fads and a few long-term food trends. In this chapter, by analysing the role and history of both food and gastronomy, we argue that the gastronomic sector is a critical interface in which consumers and chefs negotiate what is eaten and consequently what food is sourced.