Michael M Hansen | James Cook University, Singapore (original) (raw)

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Research paper thumbnail of Reflective writing about change management

This reflective journal will outline the experience of the role-play. This will be presented as a... more This reflective journal will outline the experience of the role-play. This will be presented
as a review of the consulting work performed. The role-play was laid out by introducing the
consulting company. This fictive consulting company named ‘TEM change management
consulting’, introduced the vision initially given by the Microelectronics Company who acted
as the customer who wanted change. The vision was to strengthen the company culture across
the organization after the M&A of a similar company in China.

Research paper thumbnail of Operation Management, History and Evolution of Changi airport

Changi Airport has been voted as one of the most effective airports operating in the world. This ... more Changi Airport has been voted as one of the most effective airports operating in the world. This paper will look into the history of the airport by bringing forward the achievements over the years together with the strategies and issues that the operation management team has worked through.
Since the independence in 1965 Singapore has been working on managing and developing the country, building the country’s population and education level that today show achievements amongst the top world economies. One of the main operations in Singapore is the Port operations. With a large amount of cargo being shipped to Singapore Ports and handled for the region, Singapore has a vast experience in port management, logistics and operations management. This brings us to the topic of this paper, Airport Operations Management. Following the experience from logistics and operations, Singapore has the basis for planning, designing and operating a well organized airport.

Research paper thumbnail of Supply Chain Management at Zalora, an e-commerce company

Zalora is an e-commerce company dealing with fashion online. The start-up has been growing rapidl... more Zalora is an e-commerce company dealing with fashion online. The start-up has been
growing rapidly since 2012, with customers in most of South East Asia. The founders of Zalora
has built the company based on learnings from some of the most successful e-commerce business
in US. In 2014, Zalora had successfully gained access to several countries in South East Asia.
South East Asia is an emerging market, that will give some challenges when building the
business. Zalora’s management team will have to understand culture, religion and internet usage
in the region. For example, in Indonesia and Vietnam the e-commerce industry is slowly adapted
in the society, but the payment method is still cash-on-delivery. This means the company will
have to adapt to some of the e-commerce strategies as it moves forward. Other challenges will be
on the infrastructure side in some of the countries, but by working with major brands in the same
countries the risk can be shared between the companies.

Research paper thumbnail of Changing business environment essay

This essay will bring a view on Asia economic potential during the world economy as seen from the... more This essay will bring a view on Asia economic potential during the world economy as seen from the year 2016, with respect of the role of the US dollar, the international institutions such as IMF and WTO in the case of China becoming the dominant world economic power.
Likewise, the essay will look at the likelihood of the South East Asian countries having an impact to the global economy.

Research paper thumbnail of Marketing Management: Marketing Plan - Philips' Smart Home products

Philips is offering a product line for Smart Homes. The product line is an extension to the exist... more Philips is offering a product line for Smart Homes. The product line is an extension to the existing “Hue” brand product line. It is designed to support home owners to optimize the management of their smart home devices as well as reduce consumption of electricity.
The product is developed around an innovative hardware module that permits users to easily install and use the devices with very little effort. The installation process is as easy as setting up a google mail account or registering with an online service. An easy user interface will guide the user to register the first device, which results in all new devices will be auto-registered when installed.

Research paper thumbnail of Pitney Bowes South east asia strategy

Pitney Bowes is a global company operating in the mailing technology segment. The company began i... more Pitney Bowes is a global company operating in the mailing technology segment. The company began its operations in 1920, producing postal meters (Pitney Bowes, 2015). Over the years Pitney Bowes grew to be a global company, serving postal services and diversified into the e-commerce space as well as with software solutions for location services and document handling. With the postal services going through some challenging times due to online mail services (Muldowney S., 2015) and change on human behavior around postal usage, Pitney Bowes had to rebrand itself from a technology company in mailing space to a technology company in the commerce space (Stock K., 2015). This paper will study the possible business strategies in South East Asia and the challenges in regards of maintaining operation or working with channel partners for companies similar to Piney Bowes.

Research paper thumbnail of Ethics Essay An independent ethical judgement and initiative

This essay will outline the ethics around the latest scandal from Volkswagen in 2015, and answer ... more This essay will outline the ethics around the latest scandal from Volkswagen in 2015, and answer the questions about Volkswagen CEO's violation and breach of duty, as well as what he could had done to prevent the wrong doing. There will be a review of the company brand and stakeholders impact from the scandal, as well as an update on the unethical behaviour within the company, and how it could be prevented. Furthermore, the essay will touch the importance of Corporate Social Responsibility, and the benefits to organisations who apply the rules and procedures. The CEO of Volkswagen claimed that he did not know anything about the " defeat device " in the Volkswagen vehicles. The " defeat device " was designed to detect if the vehicle was going through a test session, and would automatically adjust the car's emission so it could pass the test. This engineering tasks was completed on purpose, and with full awareness of the ethical impact. The device is actually a software program, that reacts to sensors telling about the car's power and driving scenario, and hereby adjust the emission of the vehicle. The question is if the CEO, Martin Winterkorn, was aware of the installed " defeat device " in 11 million cars sold worldwide. Throughout the design and manufacturing process, the engineering team have been sitting with a problem. The problem was that Europe and US have strict Emission Standards, and all car manufacturers must comply to these standards. When the engineers were performing their factory test on the vehicles, they realised that the emission is far beyond the legal limits. Of course the engineers would work on the engine configuration to reduce the emission, but possibly the effort was complicated and deadlines had to be met for the business to make forecasted revenues. The issue

Papers by Michael M Hansen

Research paper thumbnail of Energy conservation through smart homes in a smart city: A lesson for Singapore households

A B S T R A C T Energy saving is a hot topic due to the proliferation of climate changes and ener... more A B S T R A C T Energy saving is a hot topic due to the proliferation of climate changes and energy challenges globally. However, people's perception about using smart technology for energy saving is still in the concept stage. This means that people talk about environmental awareness readily, yet in reality, they accept to pay the given energy bill. Due to the availability of electricity and its integral role, modulating consumers' attitudes towards energy savings can be a challenge. Notably, the gap in today's smart technology design in smart homes is the understanding of consumers' behaviour and the integration of this understanding into the smart technology. As part of the Paris Climate change agreement (2015), it is paramount for Singapore to introduce smart technologies targeted to reduce energy consumption. This paper focused on the perception of Singapore households on smart technology and its usage to save energy. Areas of current research include: (1) energy consumption in Singapore households, (2) public programs and policies in energy savings, (3) use of technology in energy savings, and (4) household perception of energy savings in smart homes. Furthermore, three case studies are reviewed in relation to smart homes and smart technology, while discussing the maturity of existing solutions.

Research paper thumbnail of Energy conservation through smart homes in a smart city: A lesson for Singapore households

A B S T R A C T Energy saving is a hot topic due to the proliferation of climate changes and ener... more A B S T R A C T Energy saving is a hot topic due to the proliferation of climate changes and energy challenges globally. However, people's perception about using smart technology for energy saving is still in the concept stage. This means that people talk about environmental awareness readily, yet in reality, they accept to pay the given energy bill. Due to the availability of electricity and its integral role, modulating consumers' attitudes towards energy savings can be a challenge. Notably, the gap in today's smart technology design in smart homes is the understanding of consumers' behaviour and the integration of this understanding into the smart technology. As part of the Paris Climate change agreement (2015), it is paramount for Singapore to introduce smart technologies targeted to reduce energy consumption. This paper focused on the perception of Singapore households on smart technology and its usage to save energy. Areas of current research include: (1) energy consumption in Singapore households, (2) public programs and policies in energy savings, (3) use of technology in energy savings, and (4) household perception of energy savings in smart homes. Furthermore, three case studies are reviewed in relation to smart homes and smart technology, while discussing the maturity of existing solutions.

Research paper thumbnail of Reflective writing about change management

This reflective journal will outline the experience of the role-play. This will be presented as a... more This reflective journal will outline the experience of the role-play. This will be presented
as a review of the consulting work performed. The role-play was laid out by introducing the
consulting company. This fictive consulting company named ‘TEM change management
consulting’, introduced the vision initially given by the Microelectronics Company who acted
as the customer who wanted change. The vision was to strengthen the company culture across
the organization after the M&A of a similar company in China.

Research paper thumbnail of Operation Management, History and Evolution of Changi airport

Changi Airport has been voted as one of the most effective airports operating in the world. This ... more Changi Airport has been voted as one of the most effective airports operating in the world. This paper will look into the history of the airport by bringing forward the achievements over the years together with the strategies and issues that the operation management team has worked through.
Since the independence in 1965 Singapore has been working on managing and developing the country, building the country’s population and education level that today show achievements amongst the top world economies. One of the main operations in Singapore is the Port operations. With a large amount of cargo being shipped to Singapore Ports and handled for the region, Singapore has a vast experience in port management, logistics and operations management. This brings us to the topic of this paper, Airport Operations Management. Following the experience from logistics and operations, Singapore has the basis for planning, designing and operating a well organized airport.

Research paper thumbnail of Supply Chain Management at Zalora, an e-commerce company

Zalora is an e-commerce company dealing with fashion online. The start-up has been growing rapidl... more Zalora is an e-commerce company dealing with fashion online. The start-up has been
growing rapidly since 2012, with customers in most of South East Asia. The founders of Zalora
has built the company based on learnings from some of the most successful e-commerce business
in US. In 2014, Zalora had successfully gained access to several countries in South East Asia.
South East Asia is an emerging market, that will give some challenges when building the
business. Zalora’s management team will have to understand culture, religion and internet usage
in the region. For example, in Indonesia and Vietnam the e-commerce industry is slowly adapted
in the society, but the payment method is still cash-on-delivery. This means the company will
have to adapt to some of the e-commerce strategies as it moves forward. Other challenges will be
on the infrastructure side in some of the countries, but by working with major brands in the same
countries the risk can be shared between the companies.

Research paper thumbnail of Changing business environment essay

This essay will bring a view on Asia economic potential during the world economy as seen from the... more This essay will bring a view on Asia economic potential during the world economy as seen from the year 2016, with respect of the role of the US dollar, the international institutions such as IMF and WTO in the case of China becoming the dominant world economic power.
Likewise, the essay will look at the likelihood of the South East Asian countries having an impact to the global economy.

Research paper thumbnail of Marketing Management: Marketing Plan - Philips' Smart Home products

Philips is offering a product line for Smart Homes. The product line is an extension to the exist... more Philips is offering a product line for Smart Homes. The product line is an extension to the existing “Hue” brand product line. It is designed to support home owners to optimize the management of their smart home devices as well as reduce consumption of electricity.
The product is developed around an innovative hardware module that permits users to easily install and use the devices with very little effort. The installation process is as easy as setting up a google mail account or registering with an online service. An easy user interface will guide the user to register the first device, which results in all new devices will be auto-registered when installed.

Research paper thumbnail of Pitney Bowes South east asia strategy

Pitney Bowes is a global company operating in the mailing technology segment. The company began i... more Pitney Bowes is a global company operating in the mailing technology segment. The company began its operations in 1920, producing postal meters (Pitney Bowes, 2015). Over the years Pitney Bowes grew to be a global company, serving postal services and diversified into the e-commerce space as well as with software solutions for location services and document handling. With the postal services going through some challenging times due to online mail services (Muldowney S., 2015) and change on human behavior around postal usage, Pitney Bowes had to rebrand itself from a technology company in mailing space to a technology company in the commerce space (Stock K., 2015). This paper will study the possible business strategies in South East Asia and the challenges in regards of maintaining operation or working with channel partners for companies similar to Piney Bowes.

Research paper thumbnail of Ethics Essay An independent ethical judgement and initiative

This essay will outline the ethics around the latest scandal from Volkswagen in 2015, and answer ... more This essay will outline the ethics around the latest scandal from Volkswagen in 2015, and answer the questions about Volkswagen CEO's violation and breach of duty, as well as what he could had done to prevent the wrong doing. There will be a review of the company brand and stakeholders impact from the scandal, as well as an update on the unethical behaviour within the company, and how it could be prevented. Furthermore, the essay will touch the importance of Corporate Social Responsibility, and the benefits to organisations who apply the rules and procedures. The CEO of Volkswagen claimed that he did not know anything about the " defeat device " in the Volkswagen vehicles. The " defeat device " was designed to detect if the vehicle was going through a test session, and would automatically adjust the car's emission so it could pass the test. This engineering tasks was completed on purpose, and with full awareness of the ethical impact. The device is actually a software program, that reacts to sensors telling about the car's power and driving scenario, and hereby adjust the emission of the vehicle. The question is if the CEO, Martin Winterkorn, was aware of the installed " defeat device " in 11 million cars sold worldwide. Throughout the design and manufacturing process, the engineering team have been sitting with a problem. The problem was that Europe and US have strict Emission Standards, and all car manufacturers must comply to these standards. When the engineers were performing their factory test on the vehicles, they realised that the emission is far beyond the legal limits. Of course the engineers would work on the engine configuration to reduce the emission, but possibly the effort was complicated and deadlines had to be met for the business to make forecasted revenues. The issue

Research paper thumbnail of Energy conservation through smart homes in a smart city: A lesson for Singapore households

A B S T R A C T Energy saving is a hot topic due to the proliferation of climate changes and ener... more A B S T R A C T Energy saving is a hot topic due to the proliferation of climate changes and energy challenges globally. However, people's perception about using smart technology for energy saving is still in the concept stage. This means that people talk about environmental awareness readily, yet in reality, they accept to pay the given energy bill. Due to the availability of electricity and its integral role, modulating consumers' attitudes towards energy savings can be a challenge. Notably, the gap in today's smart technology design in smart homes is the understanding of consumers' behaviour and the integration of this understanding into the smart technology. As part of the Paris Climate change agreement (2015), it is paramount for Singapore to introduce smart technologies targeted to reduce energy consumption. This paper focused on the perception of Singapore households on smart technology and its usage to save energy. Areas of current research include: (1) energy consumption in Singapore households, (2) public programs and policies in energy savings, (3) use of technology in energy savings, and (4) household perception of energy savings in smart homes. Furthermore, three case studies are reviewed in relation to smart homes and smart technology, while discussing the maturity of existing solutions.

Research paper thumbnail of Energy conservation through smart homes in a smart city: A lesson for Singapore households

A B S T R A C T Energy saving is a hot topic due to the proliferation of climate changes and ener... more A B S T R A C T Energy saving is a hot topic due to the proliferation of climate changes and energy challenges globally. However, people's perception about using smart technology for energy saving is still in the concept stage. This means that people talk about environmental awareness readily, yet in reality, they accept to pay the given energy bill. Due to the availability of electricity and its integral role, modulating consumers' attitudes towards energy savings can be a challenge. Notably, the gap in today's smart technology design in smart homes is the understanding of consumers' behaviour and the integration of this understanding into the smart technology. As part of the Paris Climate change agreement (2015), it is paramount for Singapore to introduce smart technologies targeted to reduce energy consumption. This paper focused on the perception of Singapore households on smart technology and its usage to save energy. Areas of current research include: (1) energy consumption in Singapore households, (2) public programs and policies in energy savings, (3) use of technology in energy savings, and (4) household perception of energy savings in smart homes. Furthermore, three case studies are reviewed in relation to smart homes and smart technology, while discussing the maturity of existing solutions.