Anu Sivunen | University of Jyväskylä (original) (raw)

Papers by Anu Sivunen

Research paper thumbnail of Out of sight – Out of trust? An analysis of the mediating role of communication frequency and quality in the relationship between workplace isolation and trust

European Management Journal, May 1, 2023

Research paper thumbnail of Ammatti-identiteetin merkitys toimittajien työn ja muun elämän rajanhallinnalle

Media & viestintä, Oct 3, 2022

Research paper thumbnail of Examining the longitudinal relationship between visibility and persistence on stress and technology-assisted supplemental work

Human Communication Research, Sep 21, 2022

Research paper thumbnail of Drivers of Technology-Assisted Supplemental Work--Model

Research paper thumbnail of Social Media Affordances and Privacy

Routledge eBooks, Apr 27, 2023

Research paper thumbnail of Role of communication technologies in virtual work

Edward Elgar Publishing eBooks, May 18, 2023

Research paper thumbnail of Employee After-Hour Connectivity, Autonomy, and Exhaustion--Model

Research paper thumbnail of Staying connected and feeling less exhausted: The autonomy benefits of after‐hour connectivity

Journal of Occupational and Organizational Psychology, Jan 3, 2023

This study investigates the longitudinal relationship between after‐hour connectivity, autonomy a... more This study investigates the longitudinal relationship between after‐hour connectivity, autonomy and exhaustion. In doing so, we seek to illuminate the role of individuals' connectivity to work in relation to their autonomy and well‐being. We juxtapose different effective directions of the relationship between connectivity and autonomy to shed light on whether and how connectivity and autonomy are related to employees' well‐being. This is important because research has both often problematized after‐hour connectivity and suggested that connectivity is an inherent feature of contemporary workplaces that may benefit employees. In this study, we hypothesize that after‐hour connectivity increases autonomy and that the autonomy to work anywhere and anytime leads to working everywhere all the time, thus increasing after‐hour connectivity. We further shed light on whether this behaviour has negative consequences for employees' well‐being or not. The three‐wave survey study (N = 192) demonstrates that after‐hour connectivity may operate as a resource that potentially empowers employees (increases autonomy). The freedom to work anytime, anywhere, does not itself increase after‐hour connectivity. Notably, we demonstrate that connectivity is negatively related to emotional exhaustion, through increased autonomy.

Research paper thumbnail of Paradoxes and tensions in employees' technology-mediated information sharing

Research paper thumbnail of The impact of remote work and mediated communication frequency on isolation and psychological distress

European Journal of Work and Organizational Psychology, 2021

This is a self-archived version of an original article. This version may differ from the original... more This is a self-archived version of an original article. This version may differ from the original in pagination and typographic details.

Research paper thumbnail of The Motivations and Constraints behind Employees’ Information Sharing on Enterprise Social Media

Academy of Management Proceedings, 2019

Research paper thumbnail of Managing collapsed boundaries in global work

Journal of Computer-Mediated Communication

Global workers have long contended with the challenges of working across geographical, temporal, ... more Global workers have long contended with the challenges of working across geographical, temporal, and cultural boundaries enabled by communication technologies. However, the global work research has rarely intersected with the literature on work–home boundary management—which has been brought to the forefront due to the forced move to remote work during the Covid-19 pandemic. Drawing on a qualitative field study of 55 in-depth interviews with global workers from a large organization headquartered in the Nordics, we found that global workers drew on sociomaterial affordances to manage both global work and work–home boundaries through strategies of boundary support and boundary collapse. Although the shift to remote work created challenges due to boundary collapse, it presented new spatiotemporal affordances that led to unexpected benefits for both global work and work–life boundary management. The findings have implications for global work, remote work, and the future of work more bro...

Research paper thumbnail of Understanding the Psychological and Behavioral Implications of Organizational ICT Affordances

Academy of Management Proceedings

Research paper thumbnail of Presence and Absence in Global Virtual Team Meetings: Physical, Virtual, and Social Dimensions

Virtual Workers and the Global Labour Market, 2016

Global virtual work is commonly organised around virtual meetings. As virtual team members often ... more Global virtual work is commonly organised around virtual meetings. As virtual team members often belong to multiple groups in their work, finding time for global team meetings may be challenging due to competing priorities and roles as well as different time zones and schedules. Furthermore, social presence does not automatically emerge based on physical or virtual presence. Therefore, the notions of being physically, virtually and socially present or absent in global team meetings are important, and affect the collaboration of global work groups. These different dimensions of presence and absence and their nature as fluctuating phenomena have not yet been scrutinised in virtual work literature. This chapter examines the dimensions of presence and absence in global virtual work and presents a propositional model to study predictors and effects of presence and absence in virtual meetings. The physical, virtual and social dimensions of presence are examined in both co-located and virtual settings.

Research paper thumbnail of Virtual Worlds Supporting Collaborative Creativity

Progress in IS, 2016

In this chapter, we discuss virtual worlds’ potential to act as a platform for team-level creativ... more In this chapter, we discuss virtual worlds’ potential to act as a platform for team-level creative collaboration. The proliferation of geographically distributed teams striving towards innovative results calls for technologies that nourish team creativity. 3D3C worlds represent such emergent tools. Using our previous studies as a foundation, we outline seven virtual world affordances that foster team creativity. (1) The use of 3D avatars allow team members to express themselves and their insights to others. The perceived feeling of (2) co-presence and (3) immersion engage users in collaborative activities. These activities can occur in a context of (4) simulated reality, which can be modified to change (5) the users’ frame of reference. Finally, (6) multimodal communication channels and (7) rich visual information enhance users’ abilities to creatively collaborate. The essence of affordances is discussed in a reflection on a case study experiment. We also present avenues for further research efforts and insights for practitioners engaged in virtual world collaboration.

Research paper thumbnail of Strengthening Identification with the Team in Virtual Teams: The Leaders' Perspective

Group Decision and Negotiation, 2006

The number of virtual teams is increasing in today's workplaces. In virtual teams, the members ca... more The number of virtual teams is increasing in today's workplaces. In virtual teams, the members can have different cultural backgrounds, they often work in different countries and are professionals in their own fields. In addition, as such diverse and dispersed teams communicate mainly through communication technology this raises the challenge for the team leader of how to unify the team and get the members to identify themselves with the team. This qualitative study focuses on four virtual team leaders and their attempts to strengthen the team members' identification with the team through computer-mediated communication. The results show four different tactics employed in enhancing identification with the team: catering for the individual, giving positive feedback, bringing out common goals and workings and talking up the team activities and face-to-face meetings. The roles of organizational change and technology in identification with virtual teams are also discussed.

Research paper thumbnail of The communication of leaders in virtual teams: expectations and their realisation in leaders’ computer-mediated communication

The Journal of E-working, 2008

Virtual team leaders have to face several challenges when leading a distributed team. In the lite... more Virtual team leaders have to face several challenges when leading a distributed team. In the literature on the communication of leaders, various features of competent communication practices have been presented, ranging from information seeking and networking skills to negotiating ability. However, the qualities needed in leading a virtual team have not been studied extensively in organizational virtual teams, but studies have focused rather on groups in laboratory settings or ad hoc groups, such as groups of ...

Research paper thumbnail of An analysis of fear factors predicting enterprise social media use in an era of communication visibility

Internet Research

PurposeThe benefits associated with visibility in organizations depend on employees' willingn... more PurposeThe benefits associated with visibility in organizations depend on employees' willingness to engage with technologies that utilize visible communication and make communication visible to others. Without the participation of workers, enterprise social media have limited value. This study develops a framework to assess what deters and drives employees' use of enterprise social media.Design/methodology/approachData were collected from 753 employees of a global company using an online survey. The response rate was 24.5%. The authors used structural equation modeling to test the hypothesized framework.FindingsThe results show that various fears by workers may deter or motivate enterprise social media use. This offers an alternative viewpoint for examining the consequences of communication visibility in organizations. Specifically, the findings demonstrate that the fear of accountability and the fear of losing uniqueness reduce enterprise social media use through increased ...

Research paper thumbnail of Benefits and drawbacks of communication visibility: from vicarious learning and supplemental work to knowledge reuse and overload

Journal of Knowledge Management

Purpose This study aims to examine some of the benefits and drawbacks of communication visibility... more Purpose This study aims to examine some of the benefits and drawbacks of communication visibility. Specifically, building on communication visibility theory, the authors study how and why message transparency and network translucence may increase knowledge reuse and perceived overload through behavioral responses of vicarious learning and technology-assisted supplemental work. Design/methodology/approach Drawing on survey data obtained from 1,127 employees of a global company operating in the industrial machinery sector, the authors used structural equation modeling to test the hypothesized model. Findings The results demonstrate that the two aspects of communication visibility yield somewhat differential benefits and drawbacks in terms of knowledge reuse and communication overload, through vicarious learning and supplemental work practices. Research limitations/implications The results demonstrate the relationship between different aspects of communication visibility and knowledge ...

Research paper thumbnail of Employees’ perceptions of relational communication in full-time remote work in the public sector

Computers in Human Behavior

Research paper thumbnail of Out of sight – Out of trust? An analysis of the mediating role of communication frequency and quality in the relationship between workplace isolation and trust

European Management Journal, May 1, 2023

Research paper thumbnail of Ammatti-identiteetin merkitys toimittajien työn ja muun elämän rajanhallinnalle

Media & viestintä, Oct 3, 2022

Research paper thumbnail of Examining the longitudinal relationship between visibility and persistence on stress and technology-assisted supplemental work

Human Communication Research, Sep 21, 2022

Research paper thumbnail of Drivers of Technology-Assisted Supplemental Work--Model

Research paper thumbnail of Social Media Affordances and Privacy

Routledge eBooks, Apr 27, 2023

Research paper thumbnail of Role of communication technologies in virtual work

Edward Elgar Publishing eBooks, May 18, 2023

Research paper thumbnail of Employee After-Hour Connectivity, Autonomy, and Exhaustion--Model

Research paper thumbnail of Staying connected and feeling less exhausted: The autonomy benefits of after‐hour connectivity

Journal of Occupational and Organizational Psychology, Jan 3, 2023

This study investigates the longitudinal relationship between after‐hour connectivity, autonomy a... more This study investigates the longitudinal relationship between after‐hour connectivity, autonomy and exhaustion. In doing so, we seek to illuminate the role of individuals' connectivity to work in relation to their autonomy and well‐being. We juxtapose different effective directions of the relationship between connectivity and autonomy to shed light on whether and how connectivity and autonomy are related to employees' well‐being. This is important because research has both often problematized after‐hour connectivity and suggested that connectivity is an inherent feature of contemporary workplaces that may benefit employees. In this study, we hypothesize that after‐hour connectivity increases autonomy and that the autonomy to work anywhere and anytime leads to working everywhere all the time, thus increasing after‐hour connectivity. We further shed light on whether this behaviour has negative consequences for employees' well‐being or not. The three‐wave survey study (N = 192) demonstrates that after‐hour connectivity may operate as a resource that potentially empowers employees (increases autonomy). The freedom to work anytime, anywhere, does not itself increase after‐hour connectivity. Notably, we demonstrate that connectivity is negatively related to emotional exhaustion, through increased autonomy.

Research paper thumbnail of Paradoxes and tensions in employees' technology-mediated information sharing

Research paper thumbnail of The impact of remote work and mediated communication frequency on isolation and psychological distress

European Journal of Work and Organizational Psychology, 2021

This is a self-archived version of an original article. This version may differ from the original... more This is a self-archived version of an original article. This version may differ from the original in pagination and typographic details.

Research paper thumbnail of The Motivations and Constraints behind Employees’ Information Sharing on Enterprise Social Media

Academy of Management Proceedings, 2019

Research paper thumbnail of Managing collapsed boundaries in global work

Journal of Computer-Mediated Communication

Global workers have long contended with the challenges of working across geographical, temporal, ... more Global workers have long contended with the challenges of working across geographical, temporal, and cultural boundaries enabled by communication technologies. However, the global work research has rarely intersected with the literature on work–home boundary management—which has been brought to the forefront due to the forced move to remote work during the Covid-19 pandemic. Drawing on a qualitative field study of 55 in-depth interviews with global workers from a large organization headquartered in the Nordics, we found that global workers drew on sociomaterial affordances to manage both global work and work–home boundaries through strategies of boundary support and boundary collapse. Although the shift to remote work created challenges due to boundary collapse, it presented new spatiotemporal affordances that led to unexpected benefits for both global work and work–life boundary management. The findings have implications for global work, remote work, and the future of work more bro...

Research paper thumbnail of Understanding the Psychological and Behavioral Implications of Organizational ICT Affordances

Academy of Management Proceedings

Research paper thumbnail of Presence and Absence in Global Virtual Team Meetings: Physical, Virtual, and Social Dimensions

Virtual Workers and the Global Labour Market, 2016

Global virtual work is commonly organised around virtual meetings. As virtual team members often ... more Global virtual work is commonly organised around virtual meetings. As virtual team members often belong to multiple groups in their work, finding time for global team meetings may be challenging due to competing priorities and roles as well as different time zones and schedules. Furthermore, social presence does not automatically emerge based on physical or virtual presence. Therefore, the notions of being physically, virtually and socially present or absent in global team meetings are important, and affect the collaboration of global work groups. These different dimensions of presence and absence and their nature as fluctuating phenomena have not yet been scrutinised in virtual work literature. This chapter examines the dimensions of presence and absence in global virtual work and presents a propositional model to study predictors and effects of presence and absence in virtual meetings. The physical, virtual and social dimensions of presence are examined in both co-located and virtual settings.

Research paper thumbnail of Virtual Worlds Supporting Collaborative Creativity

Progress in IS, 2016

In this chapter, we discuss virtual worlds’ potential to act as a platform for team-level creativ... more In this chapter, we discuss virtual worlds’ potential to act as a platform for team-level creative collaboration. The proliferation of geographically distributed teams striving towards innovative results calls for technologies that nourish team creativity. 3D3C worlds represent such emergent tools. Using our previous studies as a foundation, we outline seven virtual world affordances that foster team creativity. (1) The use of 3D avatars allow team members to express themselves and their insights to others. The perceived feeling of (2) co-presence and (3) immersion engage users in collaborative activities. These activities can occur in a context of (4) simulated reality, which can be modified to change (5) the users’ frame of reference. Finally, (6) multimodal communication channels and (7) rich visual information enhance users’ abilities to creatively collaborate. The essence of affordances is discussed in a reflection on a case study experiment. We also present avenues for further research efforts and insights for practitioners engaged in virtual world collaboration.

Research paper thumbnail of Strengthening Identification with the Team in Virtual Teams: The Leaders' Perspective

Group Decision and Negotiation, 2006

The number of virtual teams is increasing in today's workplaces. In virtual teams, the members ca... more The number of virtual teams is increasing in today's workplaces. In virtual teams, the members can have different cultural backgrounds, they often work in different countries and are professionals in their own fields. In addition, as such diverse and dispersed teams communicate mainly through communication technology this raises the challenge for the team leader of how to unify the team and get the members to identify themselves with the team. This qualitative study focuses on four virtual team leaders and their attempts to strengthen the team members' identification with the team through computer-mediated communication. The results show four different tactics employed in enhancing identification with the team: catering for the individual, giving positive feedback, bringing out common goals and workings and talking up the team activities and face-to-face meetings. The roles of organizational change and technology in identification with virtual teams are also discussed.

Research paper thumbnail of The communication of leaders in virtual teams: expectations and their realisation in leaders’ computer-mediated communication

The Journal of E-working, 2008

Virtual team leaders have to face several challenges when leading a distributed team. In the lite... more Virtual team leaders have to face several challenges when leading a distributed team. In the literature on the communication of leaders, various features of competent communication practices have been presented, ranging from information seeking and networking skills to negotiating ability. However, the qualities needed in leading a virtual team have not been studied extensively in organizational virtual teams, but studies have focused rather on groups in laboratory settings or ad hoc groups, such as groups of ...

Research paper thumbnail of An analysis of fear factors predicting enterprise social media use in an era of communication visibility

Internet Research

PurposeThe benefits associated with visibility in organizations depend on employees' willingn... more PurposeThe benefits associated with visibility in organizations depend on employees' willingness to engage with technologies that utilize visible communication and make communication visible to others. Without the participation of workers, enterprise social media have limited value. This study develops a framework to assess what deters and drives employees' use of enterprise social media.Design/methodology/approachData were collected from 753 employees of a global company using an online survey. The response rate was 24.5%. The authors used structural equation modeling to test the hypothesized framework.FindingsThe results show that various fears by workers may deter or motivate enterprise social media use. This offers an alternative viewpoint for examining the consequences of communication visibility in organizations. Specifically, the findings demonstrate that the fear of accountability and the fear of losing uniqueness reduce enterprise social media use through increased ...

Research paper thumbnail of Benefits and drawbacks of communication visibility: from vicarious learning and supplemental work to knowledge reuse and overload

Journal of Knowledge Management

Purpose This study aims to examine some of the benefits and drawbacks of communication visibility... more Purpose This study aims to examine some of the benefits and drawbacks of communication visibility. Specifically, building on communication visibility theory, the authors study how and why message transparency and network translucence may increase knowledge reuse and perceived overload through behavioral responses of vicarious learning and technology-assisted supplemental work. Design/methodology/approach Drawing on survey data obtained from 1,127 employees of a global company operating in the industrial machinery sector, the authors used structural equation modeling to test the hypothesized model. Findings The results demonstrate that the two aspects of communication visibility yield somewhat differential benefits and drawbacks in terms of knowledge reuse and communication overload, through vicarious learning and supplemental work practices. Research limitations/implications The results demonstrate the relationship between different aspects of communication visibility and knowledge ...

Research paper thumbnail of Employees’ perceptions of relational communication in full-time remote work in the public sector

Computers in Human Behavior