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This document reports on the studies carried out by ESRI within the TAHI Equipment Management (EM... more This document reports on the studies carried out by ESRI within the TAHI Equipment Management (EM) and Services Aggregated (SA) trials. Background research into interface design and user needs was conducted at a generic level in order to guide the development of specific user interfaces for the Services Aggregation trial (through a television) and the Equipment Management trial (through a PC device).
International Journal of Sustainable Transportation, 2015
Human Technology: An Interdisciplinary Journal on Humans in ICT Environments, 2006
The European Social Fund-supported Portland Partnership project developed a computer-based virtua... more The European Social Fund-supported Portland Partnership project developed a computer-based virtual learning environment (VLE) to benefit students with cognitive and physical disabilities. This system provided students with access to a suite of software programs to teach them basic/essential skills needed for everyday life and to use information and communications technology (ICT). The VLE can be customized to meet individual students' needs by selecting an input device, adjusting its setting, or choosing a symbol set to ...
Lecture Notes in Computer Science, 2004
A supportive Web browser, developed by the EU WWAAC project, aims to make the Internet easier to ... more A supportive Web browser, developed by the EU WWAAC project, aims to make the Internet easier to use by people with complex communication needs who use graphic symbol-based augmentative and alternative communication. Further user consultations with older users, people with aphasia and people with learning disabilities, specifically with dyslexia, have demonstrated that the ability to personalise Internet software (for example, through the provision of simple summaries of content and the ability to configure the interface to suit ...
Tools for Working with Guidelines, 2001
Abstract. Adequate teaching of usability should be based on laboratory experiences taken from rea... more Abstract. Adequate teaching of usability should be based on laboratory experiences taken from real life, to allow the student to acquire good practical abilities. The application of previously compiled design guidelines is a straightforward way to learn from others' experiences, to discover misunderstandings and to avoid oddities and biases in design activity.
Designing a More Inclusive World, 2004
Ensuring that WWW pages are accessible and usable for people with complex communication needs pro... more Ensuring that WWW pages are accessible and usable for people with complex communication needs provides a particular challenge for WWW page designers. Despite advances in commercially available assistive technologies, people using augmentative and alternative communication (AAC) comment on continuing difficulty and frustration in physical access to technology and subsequent reliance on non-disabled partners (Clarke et al., 2001 and 2002). The EU WWAAC (World Wide Augmentative and Alternative Communication) ...
Despite the growing body of research into older adults‟ use of technology and the Internet, littl... more Despite the growing body of research into older adults‟ use of technology and the Internet, little is known about their motivations for taking up these products and services. The overall image that emerges from the literature is negative: low self-efficacy beliefs, computer anxiety and usability issues, which exacerbated by the decline of abilities that occurs naturally with ageing, prevent older people from using unfamiliar interactive consumer products. However, there is evidence to suggest that older adults want to be able to use new technology in ...
The combination of current demographic trends, which see people living longer and in better healt... more The combination of current demographic trends, which see people living longer and in better health, and the increasing ubiquity of technology in modern life has encouraged research into making technology useful and usable by older adults. Older adults 'relationship with technology has traditionally been pessimistically portrayed, but recent evidence suggests that older people want to be able to interact with new technologies in order to remain active and engaged with society. Older adults are keen to make their own choices and do things ...
Two of the aims of WG13.1 are to coordinate and unite efforts to enhance the development of HCI c... more Two of the aims of WG13.1 are to coordinate and unite efforts to enhance the development of HCI curricula, and to recommend fundamental structures for curricula and course materials and for their adaptation to the various national educational systems. The principal aims of WG13.3 on Human-Computer Interaction and Disability are to make HCI designers aware of the special needs of
Gerontechnology, 2007
Abstract This article reports a study that explored user requirements for web-based interactive T... more Abstract This article reports a study that explored user requirements for web-based interactive TV (iTV) services from the perspective of older users. Members of a University of the Third Age (U3A) group were recruited for the study in order to explore the potential for web-based iTV to be used as a tool for mediating social communities. Focus groups and user trials were used to explore participants' reactions to the concept of web-based iTV and to identify barriers to use. The study found that the web-based iTV service offered in some ...
Lecture Notes in Computer Science, 2004
This paper presents the preliminary results of the IDCnet Thematic Network in regard to the devel... more This paper presents the preliminary results of the IDCnet Thematic Network in regard to the development of curriculum recommendations for Higher Education institutions in the area of ICT that include Design for All. These recommendations are based upon discussion with relevant actors in industry and academia to identify core knowledge sets and skills.
Communications in Computer and Information Science, 2011
A project, Transitions in Kitchen Living (TiKL) has been conducted to study kitchen histories and... more A project, Transitions in Kitchen Living (TiKL) has been conducted to study kitchen histories and current use by older people. A multidisciplinary team developed a common interview methodology to collect people's personal kitchen histories and their views on their current kitchen. Now and in the future ambient assistance and applied electronic technology might provide additional functionality to make kitchens easier to use for all ages. This paper relates some of these technical developments to user needs identified in the TiKL project and ...
Designing Accessible Technology, 2006
Designing Inclusive Interactions, 2010
This paper details work on the effect of physical context of use on inclusive product interaction... more This paper details work on the effect of physical context of use on inclusive product interaction. Context of use refers to a set of circumstances which relate to the users, tasks, equipment/tools and environment (both Physical and Social)(ISO, 1998). In particular, the physical context of use refers to factors such as lighting levels, temperature, weather conditions, vibration, noise, the built environment, etc.
The Internet is central to many in their work, study and leisure, and there is every expectation ... more The Internet is central to many in their work, study and leisure, and there is every expectation that the use of Internet services and related technologies will continue to grow. While this has the potential to present opportunities for people with complex communication needs, many people, using graphic-symbol based Augmentative and Alternative Communication (AAC), experience significant difficulties using the text rich Internet environment, and report reliance upon nondisabled partners (Clarke et al., 2001 and 2002). The goal of the EU ...
This document reports on the studies carried out by ESRI within the TAHI Equipment Management (EM... more This document reports on the studies carried out by ESRI within the TAHI Equipment Management (EM) and Services Aggregated (SA) trials. Background research into interface design and user needs was conducted at a generic level in order to guide the development of specific user interfaces for the Services Aggregation trial (through a television) and the Equipment Management trial (through a PC device).
International Journal of Sustainable Transportation, 2015
Human Technology: An Interdisciplinary Journal on Humans in ICT Environments, 2006
The European Social Fund-supported Portland Partnership project developed a computer-based virtua... more The European Social Fund-supported Portland Partnership project developed a computer-based virtual learning environment (VLE) to benefit students with cognitive and physical disabilities. This system provided students with access to a suite of software programs to teach them basic/essential skills needed for everyday life and to use information and communications technology (ICT). The VLE can be customized to meet individual students' needs by selecting an input device, adjusting its setting, or choosing a symbol set to ...
Lecture Notes in Computer Science, 2004
A supportive Web browser, developed by the EU WWAAC project, aims to make the Internet easier to ... more A supportive Web browser, developed by the EU WWAAC project, aims to make the Internet easier to use by people with complex communication needs who use graphic symbol-based augmentative and alternative communication. Further user consultations with older users, people with aphasia and people with learning disabilities, specifically with dyslexia, have demonstrated that the ability to personalise Internet software (for example, through the provision of simple summaries of content and the ability to configure the interface to suit ...
Tools for Working with Guidelines, 2001
Abstract. Adequate teaching of usability should be based on laboratory experiences taken from rea... more Abstract. Adequate teaching of usability should be based on laboratory experiences taken from real life, to allow the student to acquire good practical abilities. The application of previously compiled design guidelines is a straightforward way to learn from others' experiences, to discover misunderstandings and to avoid oddities and biases in design activity.
Designing a More Inclusive World, 2004
Ensuring that WWW pages are accessible and usable for people with complex communication needs pro... more Ensuring that WWW pages are accessible and usable for people with complex communication needs provides a particular challenge for WWW page designers. Despite advances in commercially available assistive technologies, people using augmentative and alternative communication (AAC) comment on continuing difficulty and frustration in physical access to technology and subsequent reliance on non-disabled partners (Clarke et al., 2001 and 2002). The EU WWAAC (World Wide Augmentative and Alternative Communication) ...
Despite the growing body of research into older adults‟ use of technology and the Internet, littl... more Despite the growing body of research into older adults‟ use of technology and the Internet, little is known about their motivations for taking up these products and services. The overall image that emerges from the literature is negative: low self-efficacy beliefs, computer anxiety and usability issues, which exacerbated by the decline of abilities that occurs naturally with ageing, prevent older people from using unfamiliar interactive consumer products. However, there is evidence to suggest that older adults want to be able to use new technology in ...
The combination of current demographic trends, which see people living longer and in better healt... more The combination of current demographic trends, which see people living longer and in better health, and the increasing ubiquity of technology in modern life has encouraged research into making technology useful and usable by older adults. Older adults 'relationship with technology has traditionally been pessimistically portrayed, but recent evidence suggests that older people want to be able to interact with new technologies in order to remain active and engaged with society. Older adults are keen to make their own choices and do things ...
Two of the aims of WG13.1 are to coordinate and unite efforts to enhance the development of HCI c... more Two of the aims of WG13.1 are to coordinate and unite efforts to enhance the development of HCI curricula, and to recommend fundamental structures for curricula and course materials and for their adaptation to the various national educational systems. The principal aims of WG13.3 on Human-Computer Interaction and Disability are to make HCI designers aware of the special needs of
Gerontechnology, 2007
Abstract This article reports a study that explored user requirements for web-based interactive T... more Abstract This article reports a study that explored user requirements for web-based interactive TV (iTV) services from the perspective of older users. Members of a University of the Third Age (U3A) group were recruited for the study in order to explore the potential for web-based iTV to be used as a tool for mediating social communities. Focus groups and user trials were used to explore participants' reactions to the concept of web-based iTV and to identify barriers to use. The study found that the web-based iTV service offered in some ...
Lecture Notes in Computer Science, 2004
This paper presents the preliminary results of the IDCnet Thematic Network in regard to the devel... more This paper presents the preliminary results of the IDCnet Thematic Network in regard to the development of curriculum recommendations for Higher Education institutions in the area of ICT that include Design for All. These recommendations are based upon discussion with relevant actors in industry and academia to identify core knowledge sets and skills.
Communications in Computer and Information Science, 2011
A project, Transitions in Kitchen Living (TiKL) has been conducted to study kitchen histories and... more A project, Transitions in Kitchen Living (TiKL) has been conducted to study kitchen histories and current use by older people. A multidisciplinary team developed a common interview methodology to collect people's personal kitchen histories and their views on their current kitchen. Now and in the future ambient assistance and applied electronic technology might provide additional functionality to make kitchens easier to use for all ages. This paper relates some of these technical developments to user needs identified in the TiKL project and ...
Designing Accessible Technology, 2006
Designing Inclusive Interactions, 2010
This paper details work on the effect of physical context of use on inclusive product interaction... more This paper details work on the effect of physical context of use on inclusive product interaction. Context of use refers to a set of circumstances which relate to the users, tasks, equipment/tools and environment (both Physical and Social)(ISO, 1998). In particular, the physical context of use refers to factors such as lighting levels, temperature, weather conditions, vibration, noise, the built environment, etc.
The Internet is central to many in their work, study and leisure, and there is every expectation ... more The Internet is central to many in their work, study and leisure, and there is every expectation that the use of Internet services and related technologies will continue to grow. While this has the potential to present opportunities for people with complex communication needs, many people, using graphic-symbol based Augmentative and Alternative Communication (AAC), experience significant difficulties using the text rich Internet environment, and report reliance upon nondisabled partners (Clarke et al., 2001 and 2002). The goal of the EU ...