What Can I Do If My Adafruit Order Has Not Arrived? (original) (raw)
Locating Your Package
Here's a handy guide for how to locate your package and the steps to take if your package is late or does not arrive.
Track A Package
You should have been sent a tracking number with your shipping confirmation mail. If you cannot locate the tracking number you can look it up by checking your order status. (Click here for directions on checking your order status.)
Once you locate your order, click on the tracking number under "Status" to track the package. The link will direct you to the shipping carrier's tracking system.
The tracking numbers will look different depending on the shipping method you chose. Below is the tracking number format for each shipping method.
UPS - 1Z71EY##########
USPS Domestic - 9#################
USPS First Classs International - LN#########US
USPS Priority Express International - EC#########US
DHL Express - 159#######
What If My Order Is Taking Longer Than The Estimated Shipping Time?
First check the Adafruit shipping info page for estimated shipping times to see if your package is late. If it is taking longer than the longest estimated date, click on the shipping method relating to your package below for the next steps!
Page last edited March 08, 2024
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