Johan Aberg | Linköping University (original) (raw)

Papers by Johan Aberg

Research paper thumbnail of Challenges with teaching HCI early to computer students

Abstract The introductory course on human-computer interaction (HCI) and usable systems, taught e... more Abstract The introductory course on human-computer interaction (HCI) and usable systems, taught early for the computer science and computer engineering education programs, has suffered from bad course evaluations. To investigate the students' beliefs and values in relation to the subject matter and the course, focus groups were used. The results indicate challenges with a lack of maturity and motivation among the students and that they wrongly perceive the subject matter as trivial.

Research paper thumbnail of Service walkthroughs to support service development

Abstract Service design is said to be a holistic design approach. This is evident in most service... more Abstract Service design is said to be a holistic design approach. This is evident in most service design literature and textbooks but still services are prototyped by focusing on separate parts rather than whole service journeys. In this paper we propose a technique called service walkthrough that can be used to represent whole services. We explore what information can be generated using the technique and how useful it is.

Research paper thumbnail of TDP023–Projekt: Agil systemutveckling

• Dropbox-liknande klient för att synkronisera filer mellan molnplattform & vanlig dator–Teknik: ... more • Dropbox-liknande klient för att synkronisera filer mellan molnplattform & vanlig dator–Teknik: OpenSSH, C++• Demonstrator för nytt spelkoncept (betting)–Teknik: väljas i samråd med kund (t. ex. Android, iPhone el. webb)• Digitalt arbetsbord med mobil slavdisplay för intensivvården–Teknik: C#, Android (Java/Ajax/HTML?), MS Win7 (Multitouch Lib)• OpenAss–Assistering över IP (fråge-svarslösning)–Teknik: Webb, Android…

Research paper thumbnail of Computer Security and Systems Controls: A Risk Analysis of the Operating Environment of the Business Organization “XX”

This report contains a risk analysis study [2] performed in a small knowledge-based information t... more This report contains a risk analysis study [2] performed in a small knowledge-based information technology (IT) service company. We will call the company XX. The study was done over a very short period of time and consists of an interview with two persons involved with the security of the computers at the company.

Research paper thumbnail of Automating the Extraction of User Model Information from Consultation Dialogues

Abstract This thesis addresses a natural language processing problem posed in the context of so-c... more Abstract This thesis addresses a natural language processing problem posed in the context of so-called Web assistant systems aka live help systems. A recent feature added to a growing number of Web sites, such systems o er user support via text chat with human assistants. To adapt consultation to the individual user, long-term information about his or her skills and interests is collected in a user model. So far, this updating of user models has been a task performed manually by the assistants.

Research paper thumbnail of Operational approach to the Uhlmann holonomy

Abstract: We suggest a physical interpretation of the Uhlmann amplitude of a density operator. Gi... more Abstract: We suggest a physical interpretation of the Uhlmann amplitude of a density operator. Given this interpretation we propose an operational approach to obtain the Uhlmann condition for parallelity. This allows us to realize parallel transport along a sequence of density operators by an iterative preparation procedure. At the final step the resulting Uhlmann holonomy can be determined via interferometric measurements.

Research paper thumbnail of The role of human Web assistants in e-commerce: an analysis and a usability study

Internet research, Jan 1, 2000

Research paper thumbnail of An empirical study of human Web assistants: implications for user support in Web information systems

Proceedings of the SIGCHI conference on …, Jan 1, 2001

Research paper thumbnail of Alignment of biomedical ontologies using life science literature

Knowledge Discovery in …, Jan 1, 2006

Research paper thumbnail of Collection and Exploitation of Expert Knowledge in Web Assistant Systems

Research paper thumbnail of Live help systems

Human factors and Web development, Jan 1, 2003

15 Live Help Systems Johan Aberg Nahid Shahmehri Linköpings Universitet, Sweden An important chal... more 15 Live Help Systems Johan Aberg Nahid Shahmehri Linköpings Universitet, Sweden An important challenge for universal usability is to bridge the gap between what users know and what they need to know to successfully interact with a computer system (Shneiderman, 2000). ...

Research paper thumbnail of What help do older people need?: constructing a functional design space of electronic assistive technology applications

Proceedings of the 7th …, Jan 1, 2005

... Dennis Maciuszek Linköpings universitet Dept. of Computer & Inform. Scien... more ... Dennis Maciuszek Linköpings universitet Dept. of Computer & Inform. Science 581 83 Linköping, Sweden +46 13 28 2695 denma@ida.liu.se Johan Aberg Linköpings universitet Dept. of Computer & Inform. Science 581 83 Linköping, Sweden +46 13 28 1465 johab@ida.liu.se ...

Research paper thumbnail of Towards creating a knowledge base for world-wide web documents

… Information Systems, 1997. …, Jan 1, 1997

Abstract The lack of organization of the information on the web results in non-eficient informati... more Abstract The lack of organization of the information on the web results in non-eficient information retrieval. Sev-eral approaches for improvement have been suggested. We propose to use a document knowledge base that contains semantic and structural informa tion concern- ...

Research paper thumbnail of Live help systems: an approach to intelligent help for Web information systems

SwePub titelinformation: Live help systems : an approach to intelligent help for Web information ... more SwePub titelinformation: Live help systems : an approach to intelligent help for Web information systems.

Research paper thumbnail of User modelling as an aid for human web assistants

User Modeling 2001, Jan 1, 2010

Research paper thumbnail of Web assistants: towards an intelligent and personal web shop

Proceedings of the 2nd Workshop on Adaptive …, Jan 1, 1999

Research paper thumbnail of A lightweight agent framework for interactive multi-agent applications

Proceedings of Fourth International …, Jan 1, 1999

Research paper thumbnail of Evaluation and refinement of a design framework for generating dependable virtual companions for later life

From Smart Homes to …, Jan 1, 2005

Research paper thumbnail of User modelling for live help systems: initial results

Proceedings of the 3rd ACM …, Jan 1, 2001

Research paper thumbnail of User modelling for live help systems

Electronic Commerce, Jan 1, 2001

Research paper thumbnail of Challenges with teaching HCI early to computer students

Abstract The introductory course on human-computer interaction (HCI) and usable systems, taught e... more Abstract The introductory course on human-computer interaction (HCI) and usable systems, taught early for the computer science and computer engineering education programs, has suffered from bad course evaluations. To investigate the students' beliefs and values in relation to the subject matter and the course, focus groups were used. The results indicate challenges with a lack of maturity and motivation among the students and that they wrongly perceive the subject matter as trivial.

Research paper thumbnail of Service walkthroughs to support service development

Abstract Service design is said to be a holistic design approach. This is evident in most service... more Abstract Service design is said to be a holistic design approach. This is evident in most service design literature and textbooks but still services are prototyped by focusing on separate parts rather than whole service journeys. In this paper we propose a technique called service walkthrough that can be used to represent whole services. We explore what information can be generated using the technique and how useful it is.

Research paper thumbnail of TDP023–Projekt: Agil systemutveckling

• Dropbox-liknande klient för att synkronisera filer mellan molnplattform & vanlig dator–Teknik: ... more • Dropbox-liknande klient för att synkronisera filer mellan molnplattform & vanlig dator–Teknik: OpenSSH, C++• Demonstrator för nytt spelkoncept (betting)–Teknik: väljas i samråd med kund (t. ex. Android, iPhone el. webb)• Digitalt arbetsbord med mobil slavdisplay för intensivvården–Teknik: C#, Android (Java/Ajax/HTML?), MS Win7 (Multitouch Lib)• OpenAss–Assistering över IP (fråge-svarslösning)–Teknik: Webb, Android…

Research paper thumbnail of Computer Security and Systems Controls: A Risk Analysis of the Operating Environment of the Business Organization “XX”

This report contains a risk analysis study [2] performed in a small knowledge-based information t... more This report contains a risk analysis study [2] performed in a small knowledge-based information technology (IT) service company. We will call the company XX. The study was done over a very short period of time and consists of an interview with two persons involved with the security of the computers at the company.

Research paper thumbnail of Automating the Extraction of User Model Information from Consultation Dialogues

Abstract This thesis addresses a natural language processing problem posed in the context of so-c... more Abstract This thesis addresses a natural language processing problem posed in the context of so-called Web assistant systems aka live help systems. A recent feature added to a growing number of Web sites, such systems o er user support via text chat with human assistants. To adapt consultation to the individual user, long-term information about his or her skills and interests is collected in a user model. So far, this updating of user models has been a task performed manually by the assistants.

Research paper thumbnail of Operational approach to the Uhlmann holonomy

Abstract: We suggest a physical interpretation of the Uhlmann amplitude of a density operator. Gi... more Abstract: We suggest a physical interpretation of the Uhlmann amplitude of a density operator. Given this interpretation we propose an operational approach to obtain the Uhlmann condition for parallelity. This allows us to realize parallel transport along a sequence of density operators by an iterative preparation procedure. At the final step the resulting Uhlmann holonomy can be determined via interferometric measurements.

Research paper thumbnail of The role of human Web assistants in e-commerce: an analysis and a usability study

Internet research, Jan 1, 2000

Research paper thumbnail of An empirical study of human Web assistants: implications for user support in Web information systems

Proceedings of the SIGCHI conference on …, Jan 1, 2001

Research paper thumbnail of Alignment of biomedical ontologies using life science literature

Knowledge Discovery in …, Jan 1, 2006

Research paper thumbnail of Collection and Exploitation of Expert Knowledge in Web Assistant Systems

Research paper thumbnail of Live help systems

Human factors and Web development, Jan 1, 2003

15 Live Help Systems Johan Aberg Nahid Shahmehri Linköpings Universitet, Sweden An important chal... more 15 Live Help Systems Johan Aberg Nahid Shahmehri Linköpings Universitet, Sweden An important challenge for universal usability is to bridge the gap between what users know and what they need to know to successfully interact with a computer system (Shneiderman, 2000). ...

Research paper thumbnail of What help do older people need?: constructing a functional design space of electronic assistive technology applications

Proceedings of the 7th …, Jan 1, 2005

... Dennis Maciuszek Linköpings universitet Dept. of Computer & Inform. Scien... more ... Dennis Maciuszek Linköpings universitet Dept. of Computer & Inform. Science 581 83 Linköping, Sweden +46 13 28 2695 denma@ida.liu.se Johan Aberg Linköpings universitet Dept. of Computer & Inform. Science 581 83 Linköping, Sweden +46 13 28 1465 johab@ida.liu.se ...

Research paper thumbnail of Towards creating a knowledge base for world-wide web documents

… Information Systems, 1997. …, Jan 1, 1997

Abstract The lack of organization of the information on the web results in non-eficient informati... more Abstract The lack of organization of the information on the web results in non-eficient information retrieval. Sev-eral approaches for improvement have been suggested. We propose to use a document knowledge base that contains semantic and structural informa tion concern- ...

Research paper thumbnail of Live help systems: an approach to intelligent help for Web information systems

SwePub titelinformation: Live help systems : an approach to intelligent help for Web information ... more SwePub titelinformation: Live help systems : an approach to intelligent help for Web information systems.

Research paper thumbnail of User modelling as an aid for human web assistants

User Modeling 2001, Jan 1, 2010

Research paper thumbnail of Web assistants: towards an intelligent and personal web shop

Proceedings of the 2nd Workshop on Adaptive …, Jan 1, 1999

Research paper thumbnail of A lightweight agent framework for interactive multi-agent applications

Proceedings of Fourth International …, Jan 1, 1999

Research paper thumbnail of Evaluation and refinement of a design framework for generating dependable virtual companions for later life

From Smart Homes to …, Jan 1, 2005

Research paper thumbnail of User modelling for live help systems: initial results

Proceedings of the 3rd ACM …, Jan 1, 2001

Research paper thumbnail of User modelling for live help systems

Electronic Commerce, Jan 1, 2001